Chapter VI: Video Surveillance System PDF

CHAPTER VI VIDEO SURVEILLANCE SYSTEM 6.1 Introduction: 6.1.1 Video Surveillance System is an important security requirement in Indian Railways. 6.1.2 Video Surveillance System in Indian Railways is provided at the followi...

CHAPTER VI VIDEO SURVEILLANCE SYSTEM 6.1 Introduction: 6.1.1 Video Surveillance System is an important security requirement in Indian Railways. 6.1.2 Video Surveillance System in Indian Railways is provided at the following locations: i. IP based Video Surveillance System (Stations & Railway Establishments). ii. IP based Closed Circuit Television (CCTV) Surveillance System in Coaches of Indian Railways. 6.1.3 Day to day operation of CCTV system shall be under control of RPF. CCTV System should be regularly checked and monitored by the concerned RPF staff. In case of any failure, they must notify it to SSE/JE/Tele- in-charge of that station. 6.2 IP based Video Surveillance System (Stations & Railway Establishments): 6.2.1 IP based Video Surveillance System may be provided at all entrance/exit, Platforms, Waiting hall, Reservation counter, Parking area, Railway yards, Foot over bridges etc. of Railway stations and other Railway establishments to capture images of commuters & public and to carry out analysis. 6.2.2 It shall be suitable for provision at stations (25 KV AC Railway Electrified & Non-Railway Electrified Section) and other Railway establishments. For Stations, IP cameras complying to RDSO specs to be used. For other non critical locations in Railway premises, Railway may install CCTV cameras after taking approval of competent authority either as per Railways own specification or as per RDSO specification. 6.3 System Description: 6.3.1 Video Surveillance System shall be end to end IP based with IP Cameras as per site requirement. 6.3.2 In IP based Video Surveillance System, the Cameras shall be provided at different locations so that the output is available as Ethernet and connected to the Servers/NVRs 6.3.3 It shall be possible to integrate the surveillance system using the existing LAN/WAN infrastructure on Optical Fibre network of Railways. 6.3.4 The system shall be able to work on both wired as well as wireless networks. The wireless network is envisaged for extreme areas like, yards, foot over Indian Railways Telecom Manual - 2021 Page 59  bridges and any other area in the station where cable is difficult to lay and maintain. 6.3.5 The system shall have a diagnostic facility through NMS for Video & Network interfaces. System logging shall be possible either through system software, remote client or console port on the system. It should be possible for authorized users to view the video through a mobile platform as well. 6.3.6 There shall be provision of Panic Button/Buttons at various locations at Stations. Pressing the Panic Button, the alarm shall be sent to the central location through an available network. Panic Button System shall utilize the same network system provided for CCTV system at Stations. Number of Panic Buttons and location of Panic Buttons shall be decided by the purchaser as per site conditions. 6.4 General Requirements: 6.4.1 The system shall be based on non-proprietary open architecture where the Video Management Software, Video Recording Software, Video Analytics Software and Face Recognition Software can work and integrate with any make of IT hardware like Server, Storage, Workstation, Network Video Recorder and Switches etc. 6.4.2 The System i.e. IP Cameras, Network Video Recorders and Software (Video Management and Video Recording) shall be compliant to global standards ONVIF (Open Network Video Interface Forum) profile ‘S’ & ‘G’ for the interface of network video products. The quoted models should appear on the ONVIF website and a confirmation certificate for the offered models should be available at the time of supply. Profile ‘S’ defines interoperability between Video Management Software/ NVR and Camera. Profile ‘G’ defines interoperability between Video Management Software/NVR and SD (memory) Card in the Camera. 6.4.3 Required licenses for Video Management, Video Recording, Video Analytics and Face Recognition Software shall be ensured. 6.4.4 The Video Recording and Management System shall provide secured recording for evidence purposes and user authentication to protect data integrity. 6.4.5 Redundant Servers / NVRs may be provided. The Redundancy System shall support a number of Servers / NVRs in N+1 configuration so that the recording and playback availability is not affected in case of failure of any Server / NVR. The continuous recording of the last 30 days at any given point of time should be available through redundant Server / NVR in case of a Server / NVR failure. 6.4.6 The equipment shall be able to work in the typical temperature range and humidity. Railway may specify any other temperature requirement and humidity as per site requirement with provision of Air conditioner in CCTV control room and Server room. Indian Railways Telecom Manual - 2021 Page 60 6.4.7 It shall be possible to view any camera from the Divisional, Zonal Headquarters and from the Railway Board at the time of emergency or whenever desired. 6.4.8 Every control room of surveillance system shall be capable of getting connected to the optical or other communication backbone of Railways and shall be preferably air conditioned to ensure proper reliability of video surveillance system. 6.4.9 The power supply available at the stations for the system shall be 230 V / 50 Hz AC nominal with adequate backup / AT supply. In case of fluctuation in the power supply, suitable stabilization shall be provided by Railways. 6.4.10 The Recording shall be stored for at least 30 days at 25 FPS Full HD resolution for Full HD Cameras and 25 FPS Ultra HD resolution for 4K UHD Cameras with H.265 or higher Video Compression. 6.4.11 All cameras used shall have Edge Storage feature. In case of any failure or interruption of network, the Camera shall automatically start recording on Edge Storage Memory Card at resolution and frames per second as required and when the network recovers, the Video data shall automatically be transferred to the External Storage Device/Server/NVR installed at respective Stations under RPF control without any impact on the system operations. The concerned RPF- in-charge shall extract and issue video footage to GRP and other investigating agencies as per instruction of competent authority. 6.4.12 The GUI Software and camera shall support text superimposing the title and date & time on the video. If continuous data is not transferred instantaneously to main storage due to network outage, it is required that timestamps are maintained in order to avoid duplication in transmission of data. 6.4.13 Racks to house field switches in the platform area should desirely be IP55 compliant. 6.4.14 Network and storage equipment rooms should have access control entry so that only authorized personnel are given access. 6.5 Typical Components of VSS 6.5.1 IP based Video surveillance System for all type of stations should mainly consist of the following: (i) Full HD Fixed Box Type IP Colour Camera with Varifocal Lens and Housing & Mount (ii) 4K UHD Fixed Box Type IP Colour Camera with Varifocal Lens and Housing & Mount (iii) Full HD Bullet type IP Colour Camera (iv) 4K UHD Bullet type IP Colour Camera (v) Full HD Fixed Dome Type IP Colour Camera (vi) Full HD PTZ (Pan, Tilt, Zoom) IP Colour Camera (vii) Digital Keyboard Indian Railways Telecom Manual - 2021 Page 61  (viii) Large Format Display Monitor (ix) Server Hardware (x) Network Video Recorder (NVR) (xi) PC Workstation (xii) External Storage Device (xiii) Core Switches (xiv) Aggregation Switches (xv) Layer 2 Switches (24Port) (xvi) Field Switches (8 port) (xvii) Wireless Transmitter/Receiver Unit (xviii) Copper to Fiber Media Convertor (xix) Various types of cables: a. STP CAT-6 Cable b. Underground Optic Fiber Cable c. Arial Optic Fiber Cable d. Power Cable (xx) Video Management Software (xxi) Graphical User Interface Client Software (xxii) Video Recording Software (xxiii) Video Analytics Software (xxiv) Remote viewing on Web and Mobile App (xxv) Face Recognition Software (xxvi) Software License 6.5.2 Fixed Box type IP Colour Camera / Bullet type IP Colour Cameras shall be provided in the parking area, entrance/exit points, platforms, yards etc. 6.5.3 Fixed Dome type IP colour Cameras shall preferably be provided in indoor locations such as waiting halls, ticket counters, offices etc. 6.5.4 In addition to Fixed Cameras, PTZ (Pan, Tilt, Zoom) IP colour Cameras shall also be provided in parking areas, circulating area, platforms, foot over bridges etc. and for general perimeter surveillance where special attention or tracking is required. 6.5.5 Wireless systems shall normally be used for far away locations, where cabling is difficult to be installed & maintained like yards, extreme corners of stations etc. Camera with Solar Powered Battery and Long Range Wi-Fi Antenna may be used for such locations. 6.5.6 Tentative Implementation Schemes of IP based Video Surveillance System 6.5.6.1 Station only / Standalone architecture: 6.5.6.1.1 This implementation scheme of Video Surveillance System is meant for such Stations where Video Management, Video Recording, Video Analytics and Face Recognition Software for the Cameras of a Station are provided in the Station. Indian Railways Telecom Manual - 2021 Page 62 6.5.6.1.2 The Cameras of Station Platforms are connected to Field Ethernet Switch with STP cable. The screen of STP cable should be properly grounded. The Field Ethernet Switch streams Video data to a suitable location at stations such as CCTV Control Room through Aggregation Switch connected with OFC. 6.5.6.1.3 CCTV Control Room may be connected to MPLS/ IP network through the Core Switch. Video Management and Video Recording are deployed on Servers/Network Video Recorders. For Viewing and Monitoring of Cameras, requisite numbers of PC Workstations and Large format display monitors provided at Station CCTV Control Room. Required Storage is provided on External Storage Devices/Servers/Network Video Recorders. Video Analytics and Face Recognition Software are deployed on Servers at the Station CCTV Control Room or at any other location. There shall be provision for Viewing and Monitoring of Camera streams at Divisional HQ/ any other centralized location or other Clients connected to MPLS/ IP network as per requirement. VMS system shall also be provided with a mobile app for Android, Windows as well as Apple iOS based smartphones to allow secure access of VMS Server live and recorded video streams using smartphone or a tablet from Divisional HQ/any other centralized location or other clients connected to MPLS/IP network. Mobile App Indian Railways Telecom Manual - 2021 Page 63  should be easy to use application allowing simultaneous multiple camera monitoring. 6.5.6.2 RPF/GRP Thana/Post Clustered based architecture: 6.5.6.2.1 This implementation scheme of Video Surveillance System is meant for Cluster of Stations where Video Streams of Cameras of Stations are aggregated to a nearest suitable location such as RPF/GRP Thana/Posts for Video Management (Viewing and Monitoring)Video Recording, and video analytics including automatic face recognition. 6.5.6.2.2 Video Analytics and Automatic Face Recognition Software are deployed at Divisional HQ or RPF/GRP Thana/Posts or any other location. The Cameras of Station Platforms are connected to Field Ethernet Switch. Field Ethernet Switch streams Video data to RPF/GRP Thana/Posts through Aggregation Switch. RPF/GRP Thana/Posts are connected to MPLS/ IP networks through the Core Switch. Video Management and Video Recording are deployed on Servers/Network Video Recorders at RPF/GRP Thana/Posts, where the Video streams are aggregated. For Viewing and Monitoring of Cameras, requisite numbers of PC Workstations and Large format Indian Railways Telecom Manual - 2021 Page 64  display monitors be provided at RPF / GRP Thana/Posts. Required Storage is to be provided at RPF / GRP Thana / Posts on External Storage Devices/Servers/Network Video Recorders. Video Analytics and Face Recognition Software are deployed on respective Servers. There‘s a provision for Viewing and Monitoring of Camera streams at Divisional HQ/ any other centralized location or other Clients connected to MPLS/ IP network. 6.5.6.2.3 For centralized management of such multiple Clusters, Video Management Server and Server for Face Image database may be deployed with N:1 redundancy at Data-Centers i.e. Divisional/Zonal HQ or any other centralized location. Face Image Database Server at Datacenter shall be in sync with each individual RPF/GRP Thana/Posts local FRS Servers as and when any subject or alarm is generated / updated. Synchronization to be done at least once daily. The System shall have a storage solution at Data-Centers for keeping flagged/marked video data by RPF/GRP personnel for longer retention, FRS and Video Analytic alerts across all stations for 30 days, Audit trail logs, application data etc. as per solution requirement. 6.5.6.3 Cloud based architecture: 6.5.6.3.1 This implementation scheme of Video Surveillance System is meant for Cluster of Stations where Video Streams of Cameras of Stations are aggregated to a nearest suitable location such as RPF/GRP Thana/Posts for Video Management (Viewing and Monitoring) and Video Recording. Video Analytics and Face Recognition Software shall be deployed at the Cloud. Video/data shall be stored at RPF/GRP Thana/Post on External Storage Devices /Servers/NVRs and at Cloud as per requirement. Indian Railways Telecom Manual - 2021 Page 65 6.5.6.3.2 Video Analytics and Face Recognition Software is deployed in the Cloud. Video Data is to be stored at RPF/GRP Thana/Posts on External Storage Devices/ Servers/ Network Video Recorders and at Cloud. The Cameras of Station Platforms are connected to Field Ethernet Switch. Field Ethernet Switch streams Video data to RPF/GRP Thana/Posts through Aggregation Switch. The RPF/GRP Thana/Posts are connected to the MPLS/ IP network and the Cloud through the Core Switch. The Video Management and Video Recording are deployed on Servers/Network Video Recorders at RPF/GRP Thana/Posts, where the Video streams are aggregated. For Viewing and Monitoring of Cameras, requisite numbers of PC Workstations and Large format display monitors are to be provided at RPF/GRP Thana/Post. 6.5.6.3.3 In case Video Management and Video Recording Software is required for operation of Video Analytics and Face Recognition Software at Cloud, same is to be provided at Cloud. There shall be provision for Viewing and Monitoring of Camera streams at Divisional HQ/ any other centralized location or other Clients connected to MPLS/ IP network. All Video data and alarms generated by Video Analytics and Face Recognition Software at the Cloud are to be available at RPF/GRP Indian Railways Telecom Manual - 2021 Page 66  Thana/Posts and Divisional HQ/ any other centralized location or any other clients through Cloud. 6.5.6.3.4 Continuous Video Monitoring/ Live Viewing for all the Cameras through PC Workstations and Large Format Display Monitors with Full HD and 4K UHD resolution display support. One such Monitor displays 16 Cameras on a single unit. For simultaneous viewing of more cameras, more monitors can be provided. One 32/64/128 Channel Server/NVR shall support Playback of recorded video for minimum 16 Channels simultaneously at Full HD or higher. During playback, continuous recording should not be interrupted. 6.6 IP based Closed Circuit Television (CCTV) Surveillance System in Coaches of Indian Railways: 6.6.1 IP based CCTV Surveillance Systems is to be provided for Surveillance in Coaches of passenger trains of Indian Railway. 6.7 System Description: 6.7.1 Each Coach shall be installed with tentatively 8 nos. of Cameras. 4 nos. of Cameras shall be installed in doorways, 1 no. of camera facing each Vestibule portion and 2 nos. of Cameras shall be installed in the aisle area. 6.7.2 Each Coach shall be provided with a Video Recorder Unit or Mobile Network Video Recorder (Mobile NVR) along with System Software. 6.7.3 Each Coach shall be provided with Wi-Fi Access Point and LTE/GSM for connecting the Video Recorder Unit / Mobile NVR to the Data Centre / Centralized location / Cloud. Video Recorder Unit / Mobile NVR should be provided with a GPS module for GPS applications within the housing. 6.7.4 The Cameras and Video Recorder Unit / Mobile NVR of running trains shall be accessible on a real time basis through available Wi-Fi and LTE/GSM network as and when required from Data Centre / Centralized locations / Clients for Viewing and Monitoring and Alarms. 6.7.5 There shall be provision of Panic Button / Buttons in each Coach. Pressing Panic Button shall provide local buzzer as well as alarm to the Data Centre / Centralized location through available network for CCTV application. The connectivity diagram of this system is as below: Indian Railways Telecom Manual - 2021 Page 67 6.8 General Requirements: 6.8.1 The Closed-Circuit Television (CCTV) Surveillance System shall be end to end IP (Internet Protocol) based. 6.8.2 The Video Surveillance system shall be based on non-proprietary open architecture where the System Software can work and integrate with any make of IT hardware. 6.8.3 The System i.e. Mobile NVR, IP cameras and System Software shall be compliant to global standards ONVIF Profile ‘S’ for the interface of network video product (ONVIF – Open Network Video Interface Forum). The quoted models should appear on the ONVIF website and a confirmation certificate for the offered models should be available at the time of supply. 6.8.4 The Video Recorder Unit / Mobile NVR shall provide secured recording for evidence purposes and user authentication to protect data integrity. 6.8.5 A suitable power supply unit for VSS in coaches shall be provided matching with the power supply available in the coaches. 6.8.6 The Cameras shall be installed and fixed on Coach Ceiling with vibration-proof fixing and connection arrangements. The other equipment and other accessories shall be housed in concealed, powder coated metal enclosure with suitable Ingress Protection for dust and water by providing gasket & sealing of cable entry / exit along with suitable lock and key. Indian Railways Telecom Manual - 2021 Page 68 6.9 Typical Components 6.9.1 IP based CCTV Surveillance Systems is to be provided for Surveillance in Coaches should mainly consist of the following: (i) Fixed Dome Type IP Colour Camera (ii) Video Recorder Unit (iii) Managed PoE Ethernet Switch (iv) Wi-fi Access Point (v) Mobile NVR (vi) System Software (vii) Face Recognition Software (viii) Server Hardware (Data Centre) (ix) Various types of Cables a. STP CAT-6 Cable b. Electrical Power Cable (x) Software License 6.9.2 The Railway Track / Stations / EMU Shed / Stabling Line / Washing Line / Coaching depot may be provided with the high-speed Wi-fi or LTE(4G), 3G network. The Video Recorder Unit / Mobile NVR shall have capability to automatically transmit the required data (video / face images / alarms etc.) from the Coaches to the Data Centre / Divisional Control / Cloud on getting connected automatically to available Wi-fi or LTE (4G) / 3G network. 6.9.3 If Required Data is not offloaded instantaneously through available Wi-fi network and/or 4G/3G network completely at first Station due to short stoppage time or network outage, it is required that timestamps are maintained in order to avoid duplication in transmission of data at next station(s). 6.9.4 Video Recorder Unit/ Mobile NVR installed in individual Coaches shall be provided with a unique digital identification number. It shall be possible to change identification number of Video Recorder Unit / Mobile NVR as per requirement while adding or deleting the coaches in train set. 6.9.5 Central Management System (CMS) including Video Management Software (VMS) shall be deployed in Datacenter / Centralized Location / Cloud or any other location as specified by the purchaser. 6.9.6 The Video data at Data Centre / Cloud shall be accessible to any other centralized location or other clients through MPLS / IP network as per requirement of purchaser for Viewing and Monitoring. 6.9.7 The Video and Alarm data of Cameras shall be stored in the Video Recorder Unit / Mobile NVR for at least 30 days at 25 FPS with Full HD resolution with H.265 or higher Video Compression. 6.9.8 The equipment enclosures shall be positioned in such a way that maintenance can be done without any difficulty. The enclosures should be such that it is able Indian Railways Telecom Manual - 2021 Page 69  to effectively dissipate heat generated by the equipment without allowing dust ingress. 6.9.9 Required number of Software licenses , if required, for Video Surveillance System in Coaches shall be as specified by purchaser. 6.10 Maintenance: 6.10.1 The equipment shall be kept clean and tidy without dust. 6.10.2 The connectivity to Switches, Cameras, Servers, PC Workstation, Storage, etc. shall be checked and ensured that the network is complete till the end mile. 6.10.3 Condition of various cables to be checked by carrying out routine checks done for various cables. 6.10.4 OFC cables and connectors to be checked as per routine checks done on OFC. 6.10.5 The Antivirus patches to be updated in the system time to time. 6.10.6 Staff has to be trained for maintenance of video surveillance system. 6.10.7 Necessary action is to be taken to ensure uptime better than 99.5% in consultation with the manufacturer of video surveillance system & system integrator. 6.10.8 In addition to the above, any other checks suggested by manufacturers. 6.10.9 LAPTOP alongwith other required accessories and tools should be provided to the supervisor maintaining VSS system. 6.10.10 The complete VSS system of a station should be inspected, checked and maintained by concerned SSE/JE on a monthly basis. 6.11 Do’s & Don’ts 6.11.1 Do’s Do write the configuration changes if any done in a register. Do proper lacing of the internal wiring. Protect the cables from rodents where cabling is done through false flooring. Train the staff and update the knowledge to maintain the VSS network more efficiently. Use ESD wrist bands while handling VSS equipment. Use a good quality earth and maintain the earth resistance below 1 Ohms Change the password of PC workstation/servers once in a month and record it securely and confidentially. Indian Railways Telecom Manual - 2021 Page 70  Take back-up of the various configurations every time the configuration is changed. This will help in faster restoration in the event of software error/Flash failure. Follow the procedure of clearing the event and performance logs of the PC workstation / server at specified intervals. Plan replacement of UPS batteries as per the specified lifecycle. Keep the operation and maintenance manual provided by OEM / System Integrator handy. Check the backup at least once a week. 6.11.2 Don’ts Do not change the hardware of the system when power supply is ON unless it is clearly mentioned that it supports hot swapping. Do not change the IP addressing scheme and IP address of the working network without the written permission of the in-charge. Do not change any configuration without the permission of the in-charge. Do not run down the batteries of the UPS below specified level. Never switch off the equipment without following the proper shut down procedure. Do not share the passwords of PC workstation, wireless system, switches and servers with your colleagues. Never use water to clean the equipment room. Don’t use water based fire extinguishers for any installations. -x-x-x- Indian Railways Telecom Manual - 2021 Page 71