Institutional Foodservice System Concept and Approach PDF

· D T K 310 2 INSTITUTIONAL F O O D S E RV I C E THE SYSTEM CONCEPT A N D A P P ROAC H Dr. Syafiqah Rahamat [email protected]  LEARNING OBJECTIVE Define system Explain six characteristics of an open system Analyze foodservice oper...

· D T K 310 2 INSTITUTIONAL F O O D S E RV I C E THE SYSTEM CONCEPT A N D A P P ROAC H Dr. Syafiqah Rahamat [email protected]  LEARNING OBJECTIVE Define system Explain six characteristics of an open system Analyze foodservice operations using the foodservice systems model. Identify inputs and outputs of the foodservice systems model. Discuss the transformation process. Analyze ways in which factors in the environment impact the foodservice system. Describe foodservice operations practices in the foodservice industry.  THE SYSTEMS CONCEPT AND A P P ROAC H System is a collection of interrelated parts or subsystems unified by design to obtain one or more objectives. A system is designed to accomplish an objective. Subsystems of a system have an established arrangement. ORGANIZATION AS A SYSTEM: BASIC SYSTEM MODEL ·  ORGANIZATION AS A S YS TEM: BASIC S YS TEM MODEL ① Input :- any human, physical, or operational resource required to accomplish objectives of the system. prep ingredients - ② Transformation:- any action or activity used in changing inputs into outputs, such as activities involved in the production of food. -cooking process ③ Output:- is the result from transforming the input, and it represents achievement of the system’s goal. -dish  recipe ORGANIZATIONAL AS A SYSTEM: EXPENDED SYSTEM MODEL  · ORGANIZATION AS A S YS TEM: EXPENDED S YS TEM MODEL hands following washing , recipe. Control provides guidance for the system. Two types of control: Internal control:- plans (goals and objectives of the organization, standards, and policies and procedures.) External control:- local, state, and federal regulations and contracts with outside companies. Three functions of control in a system: Ensures that resources are used effectively and efficiently in accomplishing organizational objectives; Ensures that the organization is functioning within legal and regulatory constraints; and Provides standards to be used in the evaluation of operations.  ORGANIZATION AS A S YS TEM: EXPENDED S YS TEM MODEL Memory includes all stored information and provides historical records of the system’s operations. Analysis of past records can assist the manager in making plans and avoiding repetition of past mistakes. Computer technology greatly enhances the memory capability of all types of systems. Rather than rely on filing cabinets for storage of information, managers use computers for rapid access to records.  ORGANIZATION AS A S YS TEM: EXPENDED S YS TEM MODEL that's why no attached arrow on diagram. Environmental factors are things that occur outside of the foodservice system yet impact some component of the system. PESTEL war affects supply  ORGANIZATION AS A S YS TEM: EXPENDED S YS TEM MODEL Feedback includes those processes by which a system continually receives information from its internal and external environment. If used, feedback assists the system in adjusting to needed changes. For instance, feedback from customers’ comments could be valuable information to the manager regarding changes needed in food or services offered. Organizations without effective feedback mechanisms become relatively closed systems and may go out of business.  CL OSE VS. OPEN S YS TEM System may be viewed as close or open, based on the amount of interaction with their environment.  · CHARACTERISTICS OF OPEN SYSTEM Interdependency depend : each other on Dynamic equilibrium i Equifinality Permeable boundaries Interface of systems and subsystems Hierarchy CHARACTERISTICS OF OPEN SYSTEM: INTERDEPENDENCY Interdependency is the reciprocal relationship of the parts of a system; each part mutually affects the performance of the others. This characteristic emphasizes the importance of viewing the organization as a whole rather than the parts in isolation. Interdependency of parts, leading to integration and synergy. CHARACTERISTICS OF OPEN SYSTEM: state balance. steady - DYNAMIC EQUILIBRIUM Dynamic equilibrium, or steady state, is the continuous response and adaptation of a system to its internal and external environment, which includes all the conditions, circumstances, and influences affecting the system. CHARACTERISTICS OF OPEN SYSTEM: EQUIFINALITY Equifinality means that a same or similar output could be achieved by using different inputs or by varying the transformation processes.