Business Principles For VR Management Jobs CH 2 PDF

Faculty of Artificial Intelligence Department of BUSINESS PRINCIPLES FO R V R Autonomous Systems Chapter Two: Management Jobs instructor: Hani hiassat Lecture (1)  (1)...

Faculty of Artificial Intelligence Department of BUSINESS PRINCIPLES FO R V R Autonomous Systems Chapter Two: Management Jobs instructor: Hani hiassat Lecture (1)  (1) Planning ‫التخطيط‬ The most important functions of management. (Reason): The success of the rest of the administrative jobs depends on the effectiveness of administrative planning. Administrative planning A way of thinking that helps predict problems and find a way to accomplish work and achieve goals using available resources and with the least amount of time and effort. instructor: Hani hiassat  Administrative planning Predicting the future Optimal use of resources Achieving goals instructor: Hani hiassat  The importance of administrative planning  planning Optimal use of available resources.(Reducing costs and effort at work).  Avoid problems faced by the organization.  Division of work and set responsibilities.  Establishing a fixed work methodology to continue work. instructor: Hani hiassat  Administrative planning steps  Preparing the plan (mental thinking).  Approval of the plan (the competent authorities after identifying the alternatives).  Implementing the plan (setting agreed goals for implementation according to priorities).  Follow up and evaluate the plan (follow up the stages of its implementation).  Monitoring the effects of environmental variables (economic, social, political). instructor: Hani hiassat  (2) Organizing ‫التنظيم‬ Pre-arranging the efforts of employees in the organization through an action plan and implementing them to achieve the goals set in the previous planning stage.  Distribution of duties to employees.  Coordinating their efforts to achieve goals.  Define responsibilities for employees.  Delegation of authority.  Improving social relationships.  Cooperation and participation. instructor: Hani hiassat Elements of Administrative Organization  Job Specification.  Hierarchy.  Organizational Chart.  Span of Control. instructor: Hani hiassat Lecture (2)  (3) Staffing ‫التوظيف‬  Means: Human Resource Management.  It means: carrying out employee work such as recruitment, training, and maintaining work stability.  means: attracting suitable candidates for the advertised jobs. instructor: Hani hiassat  Recruitment Objectives: ‫االهداف التي تسعى لتحقيقها‬  Achieving efficiency and effectiveness in the use of human resources.  Developing employees’ capabilities and personal skills.  Satisfying employees' personal needs.  Achieving the organizational goals of the institution. instructor: Hani hiassat (4) Guiding (Directing) ‫التوجيه‬ Issuing instructions (general and detailed) to employees to achieve the organization’s goals. Means: Influencing the activities people engage in to achieve goals. instructor: Hani hiassat Guiding elements: ‫عناصرها‬ 1- Leader: Influencing others to work with desire and achieve goals. 2- Subordinate: Employees are fully prepared to work with the leader. 3- Goals: The goal that we seek to achieve. 4- Situation: The reason for directing employees. instructor: Hani hiassat (5) Coordinating ‫التنسيق‬ Means: A process through which the manager ensures the synchronization and harmony of employees’ work in order to complete these tasks at the appropriate time and volume * Through it, the efforts of the organization's employees are gathered and mobilized to reach common goals. * It is a process of arranging organization, meaning making arrangements aimed at linking subsystems with each other to reach and achieve goals. Provided: 1- No repetition. 2- No duplication. 3- Do not create gaps. 4- Avoid causing organizational conflicts. instructor: Hani hiassat  (6) Administrative Controlling ‫الرقابة اإلدارية‬ Means: Evaluating the organization's performance to improve the performance of operations, and ensuring that actual activities are consistent with planned activities.  The process of monitoring work implementation.  Discovering the direction of deviation in goals and its causes.  Take measures to prevent it from occurring.  The evaluation is (quantitative, descriptive).  There are competent oversight bodies. instructor: Hani hiassat Lecture (3)  (7) Budgeting ‫اعداد الموازنات‬  Money aspect.  means financial management.  by a specialized person (financial manager). Financial Manager Revenues Budget preparation Expenses Budget preparation instructor: Hani hiassat  (8) Decision Making ‫اتخاذ القرارات‬  This functionality intersects with all previous jobs.  To accomplish the above functions, we must resort to the subject of decision making.  Means: The processes and activities that the administrator initiates to obtain alternatives to solve the problem. instructor: Hani hiassat  A successful Administrator cooperates and participates with employees in the decision-making process (democratic). ‫اإلداري الناجح هو من يقوم بإشراك المرؤوسين في عملية اتخاذ القرارات (أي أنه‬ ‫ديموقراطي) وال ينفرد بإتخاذ القرار لوحده‬ instructor: Hani hiassat  Steps for decisions making ‫خطوات اتخاذ القرار‬ 1- Identifying the problem. 2- Collecting Information. 3- Analyzing Information. 4- Developing Alternative. 5- Evaluation Alternative. 6- Selecting the Appropriate Alternative. 7- Implementing the decision. 8- decision follow up and evaluation. instructor: Hani hiassat  Management levels ‫مستويات اإلدارة‬ 1- Senior management: ‫( العليا‬General Manager), supervising the management of the institution and setting the general objectives, strategic plan, policies and procedures. 2- Middle management: ‫( الوسطى‬Director of Financial Affairs), a link between senior management and lower management, translating general goals into executive and subsidiary goals. 3- Lower management: ‫( الدنيا‬department heads), developing detailed plans and executive programs and submitting completion reports. instructor: Hani hiassat Lecture (4)  Similarities between Management and Business Management ‫أوجه الشبه بين اإلدارة واإلدارة العامة‬  The same scientific principles.  The same administrative functions.  They operate with the same general policy of the state and in accordance with the laws, regulations and legislation. instructor: Hani hiassat  Difference between Management and Business Management ‫أوجه اإلختالف بين اإلدارة وإدارة األعمال‬ Objectives: ‫األهداف‬  Business management: achieving maximum profit.  Public administration: does not seek to make profit. Services: ‫الخدمات‬  Business Administration: Providing service to a specific category (customers).  Public Administration: Provides service to community members. Financial budget: ‫الموازنة‬  Business Administration: One source of financing.  Public Administration: Several funding agencies. instructor: Hani hiassat  Leadership ‫القيادة‬ Means: The art of influencing employees to work willingly and achieve goals. The Influence ‫طرق التأثير‬  Formal influence: ‫( السلطة الرسمية‬reward and punishment).  Informal influence: ‫( السلطة غير الرسمية‬traits and characteristics, knowledge, skills, abilities, social status, financial support, moral support). instructor: Hani hiassat  Management relationship with leadership ‫عالقة اإلدارة بالقيادة‬ ‫ليس كل مدير قائد ولكن كل قائد مدير‬ Not every manager is a leader, but every leader is a manager” instructor: Hani hiassat  The difference between a leader and a manager Leader  Focuses on inspiring, Manager motivating and influencing  Focus on performance and goals to be achieved. productivity.  He follows a personal  Following the traditional leadership approach management approach based on his individual (instructions, regulations, skills. legislation).  Building good social  Social relations for the relationships with purpose of productivity and employees. achieving goals.  Raise employee morale.  Pure administrative thinking to  Creative thinking. achieve goals.  Finding solutions to problems and predicting them. instructor: Hani hiassat  Leadership skills ‫المهارات التي يحتاجها (المدير) القيادة‬ 1- Technical skills: ‫ مهارات فنية‬knowledge, understanding work, understanding problems, finding solutions. 2- Human skills: ‫ مهارات انسانية‬understanding employees’ behaviors, motivating them, cooperating, and sensing their problems. 3- Intellectual/mental skills: ‫ مهارات فكرية‬logical thinking and scientific analysis of problems. 4- Personal skills: ‫ مهارات شخصية‬honesty, trustworthiness, love, sincerity, initiative, taking responsibility. instructor: Hani hiassat