CB2500 Information Management - Week 1 Class Notes PDF

Week 1: Course Introduction CB2500 Information Management Smart Banking (BI) Smart IS Auditing (ISA) Smart e-Services (ISSN) Smart Global Business (GBSM) 1  Focus of the course...

Week 1: Course Introduction CB2500 Information Management Smart Banking (BI) Smart IS Auditing (ISA) Smart e-Services (ISSN) Smart Global Business (GBSM) 1  Focus of the course CB2500 Information Management This course is about new ways in doing successful business nowadays Focusing on – how to manage information to make your company more competitive – systems (particularly procedures and professions) related to information management CityU 2 Info Sys  Focus of the course CB2500 Information Management We want to see how well you apply the concepts you learned in the course – So, exam will be focusing on applying concepts How to do revision? – Participate in tutorial and group project – Participate in lecture discussion CityU 3 Info Sys  CB2500 Information Management In this course, you’ll learn something related to… CityU 4 Info Sys  How do banks operate in a smart way? CB2500 Information Management CityU 5 Info Sys  CB2500 Information Management What are IS Auditing and Risk Management related to IS? CityU 6 Info Sys  CB2500 Information Management What are the impacts of e-services towards online commerce and advertising? CityU 7 Info Sys  CB2500 Information Management Globalization and IS. What should you pay attention to if you want to join an MNC to manage global IS projects? CityU 8 Info Sys  CB2500 Information Management How do you capture the golden opportunities of Artificial Intelligence? CityU 9 Info Sys Think Like a Business Consultant & Innovate Through Business Intelligence CB2500 Information Management Smart Banking (BI) Smart IS Auditing (ISA) Smart e-Services (ISSN) Smart Global Business (GBSM)  Agenda CB2500 Information Management Teaching Team Course Intended Learning Outcomes (CILOs) Class Policy Textbook Course Website Course Topics Assessment Code of Conduct PALSI CityU 11 Info Sys  Teaching Team CB2500 Information Management Xueyan Yin (Course Leader) Tania LAU (Tuesday Seminar) Email: [email protected] Email: [email protected] Manting Hu(Thursday Seminar Support) Jianing Gao(Tuesday Seminar Support) Email: [email protected] Email: [email protected] Qingyu Xu(Software Lab Support) Qiang Xu(Grading Support) Email: [email protected] Email: [email protected] CityU 12 Info Sys  Contact Information CB2500 Information Management Email: [email protected] Office Phone/WhatsApp: 3442 8522 Consultation: by email/WhatsApp appointments. – Please include the course code, session number and your name. CityU 13 Info Sys  How to Reach the Teaching Team? CB2500 Information Management (Preferred) Emails to the instructors as listed in the previous slides; – Please include your course number and session number. Office hours: – Xueyan’s office hour: Thursday 15:00 – 16:30. – (Virtual) office hours via Zoom by appointment; CityU 14 Info Sys  Feedback to the Course CB2500 Information Management Feedback can be given to us through: – Email/office hours; – UReply in each lecture; CityU 15 Info Sys  Course Intended Learning Outcomes (CILOs) Upon completion of this course, students are able to: CB2500 Information Management – Describe the basic concepts of information systems used by businesses. – Explain how IT-enabled business processes improve businesses’ efficiency and effectiveness in an international environment. – Demonstrate the attitude and ability to design creative information management solutions to support business processes at various organizational levels. CityU 16 Info Sys  Course Intended Learning Outcomes (CILOs) CB2500 Information Management Upon completion of this course, students are able to: – Apply decision-making models to solve international business problems. – Demonstrate good communication and interpersonal skills in proposing and presenting creative information management solutions. CityU 17 Info Sys  Class Policy All the courses will be conducted in person. Each seminar includes one lecture and one tutorial. CB2500 Information Management Bring your own devices. No whispering during the lecture time. Please respect others. There will be no ZOOM access for students who can’t come to the class. No recordings. For all email communications, please specify “CB2500” in subject. We may not reply your email if the subject is unclear/empty. Please be polite and considerate in composing your emails. CityU 18 Info Sys  Textbook Experiencing MIS (e-book), 8/E CB2500 Information Management – E-book: ISBN-13: 9781292267104 – Printed: ISBN-13: 9781292266985 – Purchase of the textbook is not required – You can purchase it at CityU Bookstore or other platforms. Other supplementary readings will also be made available electronically via Canvas (http://canvas.cityu.edu.hk) CityU 19 Info Sys  Course Website: Canvas http://canvas.cityu.edu.hk CB2500 Information Management – Logon id : your EID – Password : your password For downloading lecture notes, tutorial materials, and other reference materials Lecture version of slides will be posted on the Sunday after class. For lesson preparation For assignments and project submission For doing online quizzes and UReply questions CityU 20 Info Sys  In-Class Discussion: UReply CB2500 Information Management https://cityu.ed2.mobi/ Logon id: your EID – Password: your password For in-class discussion (lecture participation) For pop-up quizzes (lecture participation) A session ID will be given in each lecture and you need the session ID to join the in-class discussion CityU 21 Info Sys  Course Topics Week Lecture Topic Reference Chapter 1 Course Introduction; 1 The Importance of IM 2 Business Processes, Information Systems, and Information; Project 2 CB2500 Information Management Briefing 3 Organizational Strategy, Information Systems, and Competitive Advantage 3 4 Hardware and Software; Database Processing; Database Design 4, 5, CE5 5 Smart Banking (BI & PM); Business Intelligence Systems; Information 9, 12, CE12, CE16 Systems Development 6 Smart Banking (BI & PM); Business Intelligence Systems; Information 9, 12, CE12, CE16 Systems Development 7 Social Media Information Systems; Digital Marketing, Commerce and 8, CE11 Analytics 8 Social Media Information Systems; Digital Marketing, Commerce and 8, CE11 Analytics 9 Information Security Management; 10 Smart Accounting; Business Continuity Planning in Smart Accounting; Reference book (Business Driven Technology, 5th edition) Chapter B7 Online cases CISA Review Manual 2013 10 Organizations and Information Systems 7, CE10 Reference book: Business Driven Technology, 5th Education, Chapter 4 Reference book: Business Driven Information Systems, 3rd Edition, Chapter 8 11 Disruptive Technologies and Collaboration; International MIS; Information 11, CE15 Systems Management Reference book: Business Driven Technology, 5th Edition, Chapters 13 and 15 12 Data Communication and the Cloud; Freeconomics 6, CE8 Reference book: Information Systems Today, 5th Edition, Chapter 2 13 Internet of Things (IoT); Blockchain; Course Summary; Exam Information Online cases CityU 22 Info Sys * May adjust according to the learning pace  Course Topics (2) Tutorials: CB2500 Information Management – Case discussion, hands-on exercises – 3 interim group reports (Sun weeks 4, 7, 9) – No tutorial in week 10 (mid-term test on Sat) Make-up lecture/tutorials: – Make-up schedule available Announcements will be made for important events / updates of the course schedule / assessment items, etc. CityU 23 Info Sys  Make-up Class Arrangement No Class on 1st October (Tuesday) CB2500 Information Management – Make up time: 28th Sep 10:00am to 1:00pm (Sat) – Venue: LT-1 CityU 24 Info Sys  Assessment Examination: 50% Coursework: 50% CB2500 Information Management – Group Project 15% – Mid-term Test 20% – Seminar Participation 10% – 3 Interim Group Reports 5% – 5 Bi-weekly Online MC quizzes 0% Total: 100% ***Students MUST pass both Coursework AND Examination to pass CB2500*** CityU 25 Info Sys  Mid-term Test Date: Saturday of Week 10, 9th November 2024 CB2500 Information Management Time: 2:00 pm – 3:00 pm Venue: TBD More information will be released to you by Week 8; Format: MC; closed-book; Cheatsheet Scope: everything covered up to and including week 9 There will not be any make-up test available. If you fail to take the mid-term test (with valid reasons and approved by the assessment panel), the 20% will be counted by your exam (from 50% to 70%). – Final exam format: long questions; close - book – Mitigation Request: http://www6.cityu.edu.hk/arro/content.asp?cid=171 CityU 26 Info Sys  Participation Total 10% CB2500 Information Management – Lecture Participation (5% max) – Tutorial Participation (5% max) – Attendance vs. Participation CityU 27 Info Sys  Participation Lecture Participation (5% max): CB2500 Information Management – In-class Pop-up Quiz: Weeks 2-9, 11-12 (10 quizzes) @[0%, 0.5%] – Questions on UReply – Max 5 points CityU 28 Info Sys  Participation Tutorial Participation (up to 5%) – Main channel: through chatgpt learning portal CB2500 Information Management – Flipped Classroom: Students are required to read 2-3 articles before tutorials for in-depth discussion – You can read it on chatgpt learning portal. – There will be a related tutorial quiz on the portal from Weeks 2-9, 11 @[0%, 0.5%]. You will have 5 minutes to complete the quiz at the beginning of the tutorial. – Tutorial readings will be tested in final exam! – There are “group assignments”, each of which bear 0.5%. These are submitted via Canvas or instructed by your lecturer; – All members receive marks unless there’re special requests from the group on freeriding events; CityU 29 Info Sys  Voluntary Bi-Weekly MC Quizzes The aim is to help you clear concepts by doing small CB2500 Information Management quizzes. They are related to textbook concepts. Available on Canvas in the following weeks: – 3, 5, 7, 9, 11 – Voluntary (0%) but highly IMPORTANT! – Deadline: 11:59pm of the quiz week’s Sunday Each online MC quiz is basically about the previous 2 weeks’ lecture concepts, e.g. week 3’s online MC quiz is about week 1 and week 2 lecture concepts. CityU 30 Info Sys  Code of Conduct CB2500 Information Management Code of Student Conduct: – http://www6.cityu.edu.hk/arro/content.asp?cid=74 Avoid plagiarism – http://www.cityu.edu.hk/edge/LASSI/student05.htm – All assignments will be checked by TurnItIn – Assignments with plagiarism scores > 30 will not be graded CityU 31 Info Sys  Peer-Assisted Learning Platform https://www.cityu.edu.hk/ted/palsi CB2500 Information Management Platform for you to ask questions and provide assistance to your peers You can create MC questions to test your peers’ understanding of class topics – Some questions may appear in your mid-term test Virtual points will be rewarded to students with the best answers and best MC questions Completely student-driven and CityU technologically backed by blockchain 32 Info Sys  PALSI CB2500 Information Management Peer-Assisted Learning scheme – You are required to attend ONE of PALSI Orientation Talk sessions if you want to join PALSI. Managed by your senior classmates who got A range in this course. Try your best to join and ask questions early. CityU 33 Info Sys  CityU CB2500 Information Management Info Sys 34  Software for Projects FacePager: https://github.com/strohne/Facepager CB2500 Information Management SAS On Demand – SAS Enterprise Miner (Text Mining Tool) – https://odamid.oda.sas.com/SASODAControlCenter/enroll.ht ml?enroll=03a8b6ec-8918-4ae4-8c47-1d0e0257f916 (for non-commercial use) – Available in Tutorial Labs in AC3 (e.g., 7-209, 7-211, and 7- 218) – Or you could use VPN+VDS to get access. See instructions from CSC or materials from Canvas for reference. CityU 35 Info Sys  Platforms for Flipped Classroom & Revision Registration is required for following platforms: CB2500 Information Management – HKMOOC (flipped classroom) (compulsory) – Chatgpt learning portal (compulsory) CityU 36 Info Sys  Flipped Classroom: Social Analytics and Business Intelligence Course materials available on HKMOOC CB2500 Information Management Learning Modules – Modules 1-3 Compulsory SAS OnDemand, SAS Enterprise Miner Text Topic Analysis – Modules 4-5 Optional Association Detection Cluster Analysis Teaching & Learning Project Sponsored by EDGE CityU 37 Info Sys  HKMOOC Platform Self-paced Learning & Assessment CB2500 Information Management Performance on HKMOOC won’t affect your grade! But skills in Modules 1-3 are required for your group project CityU 38 Info Sys  CHATGPT Portal Self-paced Learning & Assessment CB2500 Information Management Before seminar, you can utilize chatgpt learning portal to help you better understand the article. During seminar, you will have to finish the in-class quiz on the portal. CityU 39 Info Sys Week 1: The Importance of IM CB2500 Information Management Smart Banking (BI) Smart IS Auditing (ISA) Smart e-Services (ISSN) Smart Global Business (GBSM) 40 UReply Q1: Is IM/IS important to you? Why? CB2500 Information Management Smart Banking (BI) Smart IS Auditing (ISA) Smart e-Services (ISSN) Smart Global Business (GBSM) 41  This Could Happen To You: “And We’ve Got a Lot of Process and Systems Work to Do.” Falcon Security: a 5-yr old, privately owned CB2500 Information Management company specialized in aerial drone surveillance and inspection services Try to fire an employee after 6 months of employment… – Work hard/ put lots of hours – Afraid of wasting resources/time CityU Info Sys – Do whatever the boss asks her to do… 42  “But Today, They’re Not Enough.” CB2500 Information Management Jennifer lacks skills her company needs 1. Abstract reasoning skills 2. Systems thinking skills Be flexible and able to adapt to 3. Collaboration skills changes 4. Experimentation skills The problem is: business world is changed, competition is changed → you can’t compete using old set of skills (only) CityU 43 Info Sys  Study Questions CB2500 Information Management Q1-1: Why is Introduction to MIS the most important class in the business school? Q1-3: Why are MIS-related jobs in high demand? Q1-2: How will MIS affect me? Q1-4: What is MIS? QX: What are the typical examples of information systems? CityU 44 Info Sys  Q1-1: Why Is Introduction to MIS the Most Important Class in the Business School? CB2500 Information Management How technology fundamentally changes businesses Why executives try to find ways to use new technology to create a sustainable competitive advantage Learn to assess, evaluate, apply emerging information technology to business This course will help you attain knowledge needed by future business professionals CityU 45 Info Sys  The Evolution of Digital Devices 1956? promotional material CB2500 Information Management CityU 46 Info Sys  The Evolution of Digital Devices CB2500 Information Management CityU 47 Info Sys  The Evolution of Digital Devices: How about now? CB2500 Information Management CityU 48 Info Sys  Understanding the Forces Pushing the Evolution of New Digital Devices (1) Moore’s Law is a prediction formulated by Gordon E. Moore in 1965 about transistor density on integrated chips. The law has been remarkably accurate from 1965 to 2013 with transistor density doubling roughly every two years. Since 2013, the trend has changes slightly, with transistor density now doubling every three years, instead of every two years. Thanks Clipchamp for the world's simplest online video editor: https://clipchamp.com/en/video-editor CB2500 Information Management CityU 49 Info Sys  Understanding the Forces Pushing the Evolution of New Digital Devices (1) CB2500 Information Management – Moore’s Law: So what is it? The number of transistors per square inch on an integrated chip doubles every 18 months. Cost of data processing and data storage is essentially 0 CityU 50 Info Sys  Computer Price/Performance Ratio Historical Trend CB2500 Information Management Moore’s Law CityU 51 Info Sys  Understanding the Forces Pushing the Evolution of New Digital Devices (2) CB2500 Information Management Bell’s Law (or Bell’s Law of Computer Classes) New computers, platforms, programming environments, industries, networks, information systems roughly every 10 years. → New markets/industries Image source: https://www.semanticscholar.org/topic/Bell%27s-law-of- CityU computer-classes/1459853 52 Info Sys  Some More Laws… CB2500 Information Management Metcalfe’s Law: The value of a network is equal to the square of the number of users connected to it CityU 53 Info Sys  Some More Laws… CB2500 Information Management Nielsen’s Law – https://www.nngroup.com/articles/law-of- bandwidth/ Network connection speeds for high-end users will increase by 50% per year → Faster networks new companies, new products, new platforms CityU 54 Info Sys  Some More Laws… Storage capacity on magnetic CB2500 Information Management Kryder’s Law disks increase at an exponential rate → smaller devices but more storage CityU 55 Info Sys  Understanding the Forces Pushing the Evolution of New Digital Devices (3) CB2500 Information Management CityU 56 Info Sys  Q1-3: Why are MIS-related Jobs in High Demand? CB2500 Information Management Better success for students with courses related to information systems Tradable job Does not dependent on a particular location, e.g. outside a country CityU 57 Info Sys  Most Didn’t Exist In 2002 CB2500 Information Management Product/service innovation is made possible / easier e.g. YouTube (video sharing), Facebook (social interaction), etc (before YouTube / Facebook, there were many similar services, but failed) What should a business student note? CityU 58 Info Sys  Job Growth over the Past Twenty Years: United States CB2500 Information Management CityU 59 Info Sys  Job Growth over the Past Twenty Years: Hong Kong IT Manpower CB2500 Information Management https://www.ogcio.gov.hk/en/our_work/business/industry_support/ict_manpower/stu dent_it_corner/career_corner/hk_it_manpower/ CityU 60 Info Sys  Job Growth by Sector by Year CB2500 Information Management CityU 61 Info Sys