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Carter et al (2012).pdf

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Comprehensive Summary of Carter et al. (2012) on Transformational Leadership and Employee Performance Author : AI PDF GPT Date : 2024-09-30 Introduction This report presents a comprehensive summary of the study 'Transformational Leadership, Relatio...

Comprehensive Summary of Carter et al. (2012) on Transformational Leadership and Employee Performance Author : AI PDF GPT Date : 2024-09-30 Introduction This report presents a comprehensive summary of the study 'Transformational Leadership, Relationship Quality, and Employee Performance During Continuous Incremental Organizational Change' by Carter et al. (2012). The study explores the role of transformational leadership in employee performance, focusing on relationship quality and its impact on task performance and organizational citizenship behavior (OCB). Key Concepts and Definitions 1. Transformational Leadership: A leadership style that inspires employees to exceed expectations by sharing a compelling vision and promoting collective goals. 2. Relationship Quality: High-quality social exchanges between leaders and employees, measured by trust, respect, and support, framed by Leader-Member Exchange (LMX) theory. 3. Continuous Incremental Change: Small, frequent adjustments that require employee adaptation and can lead to stress but are necessary for maintaining performance. 4. Task Performance: The successful accomplishment of job tasks, crucial in evaluating how employees adapt to change. 5. Organizational Citizenship Behavior (OCB): Discretionary behaviors beyond formal job requirements, reflecting employee investment in the change effort. Key Frameworks 1. Oreg, Vakola, and Armenakis (2011) Change Model: This model provides the overarching framework, suggesting employee reactions to change are influenced by antecedents like transformational leadership. 2. Social Exchange Theory: This theory underpins the study’s exploration of relationship quality, proposing that positive exchanges between leaders and employees result in better performance and more OCB. Main Hypotheses 1. H1a: Relationship quality mediates the relationship between transformational leadership and task performance. 2. H1b: Relationship quality mediates the relationship between transformational leadership and OCB. 3. H2a: Change frequency moderates the relationship between relationship quality and task performance, making it stronger with higher change frequency. 4. H2b: Change frequency moderates the relationship between relationship quality and OCB, strengthening it under high change frequency. Research Findings 1. Mediation of Relationship Quality: Transformational leadership significantly impacts both task performance and OCB, mediated by leader-employee relationships. 2. Moderation of Change Frequency: Change frequency strengthens the positive impact of high-quality relationships on task performance and OCB. 3. Contextual Factors: Strong leader-employee relationships are critical during frequent change, enhancing performance at lower hierarchical levels. Practical Implications 1. Transformational Leadership Training: Organizations should train managers in transformational leadership to improve performance during continuous change. 2. Fostering High-Quality Relationships: Managers should build trust and respect to buffer the negative effects of frequent change. 3. Adapting to Frequent Change: Personalized support becomes even more critical in environments with high change frequency. Study Limitations and Future Research 1. Cultural Context: The study was conducted in China, requiring further research in other cultures to confirm findings. 2. Transactional Leadership: The study did not compare transformational with transactional leadership, limiting scope. 3. Longitudinal Studies: Future research should adopt longitudinal approaches to assess long-term effects of leadership on performance during continuous change. Conclusion The study demonstrates the crucial role of transformational leadership in maintaining employee performance during continuous incremental change. High-quality relationships between leaders and employees are vital for both task performance and OCB, particularly in high-frequency change environments.

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transformational leadership employee performance organizational change
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