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## Step 2: Error Messages, The Web, Coworkers, and Logs Might Help (2 of 3) - Try the Troubleshooting Applet and Device Manager - Drill down into a category in this window to see what Windows offers to solve a problem - When the problem is hardware related, check Device Manager - So...

## Step 2: Error Messages, The Web, Coworkers, and Logs Might Help (2 of 3) - Try the Troubleshooting Applet and Device Manager - Drill down into a category in this window to see what Windows offers to solve a problem - When the problem is hardware related, check Device Manager - Sometimes uninstalling a device and then reinstalling it solves the problem - Find and Ask for Help - Search for the error message or description of the problem on the web - Add site:microsoft.com to the end of the search text to target your search to Microsoft websites - Look for forums where others have posted the same problem with the same app or device