Learning Journey: Analyzing Business Processes with SAP Signavio Solutions Quiz PDF

**Learning Journey: Analyzing Business Processes with SAP Signavio Solutions** **Knowledge quiz** **Q1. Which answers are correct about process management?** - Operational process management focuses on tasks and responsibilities in processes. - Strategic process management includes the a...

**Learning Journey: Analyzing Business Processes with SAP Signavio Solutions** **Knowledge quiz** **Q1. Which answers are correct about process management?** - Operational process management focuses on tasks and responsibilities in processes. - Strategic process management includes the alignment of the company\'s processes to the overall company goals. **Q2. There are 3 levels to focus on in Business Process Management (BPM). The strategic, operational, and technical level. What does the operational level focus on?** - It focuses on getting a comprehensive insight into specific processes. **Q3. What is true about End-to-End processes?** - The process does not consider departmental boundaries. It starts with the customer demand and ends with the fulfillment of the customer need, regardless how many departments are involved. **Q4. What is true about value chains?** - The recommended number of levels is between 3 and 5. - The number of levels is not fixed. They depend on the business structure of a company and their processes. **Q5. Which of the following statements is true?** Value chains are just one concept, which provides an entry point to business processes. **Q1. All processes and their included information can be viewed by all hub users.** - False **Q2. What are additional information you could access by clicking on elements of a process diagram?** - How-to guidance provided as documents. - Dictionary entries. - Documentation to further describe a task. **Q3. What are some benefits of the SAP Signavio Process Collaboration Hub?** Provide a central knowledge portal for the business processes of a company. Provide feedback on processes (e.g. if content is outdated). **Q4. What\'s possible for Hub users?** - Navigate through the value chain and process levels - Click on tasks and objects to get additional information - Identify all process where a certain role / department is responsible - Provide comments / feedback on process content **Q5. True or false? The SAP Signavio Process Collaboration Hub is mainly for process modelers.** - False **Q1. Which statements are correct about cases in process mining?** - Cases are grouped in variants - Cases are defined by a one-time execution of the process **Q2. Which statements are correct about variants in process mining?** - A variant is defined by a set of cases following the same process flow. - Each variant is unique. **Q3. What does 'digital transformation' mean (for companies)?** - The switch from analog service offerings to remote/digital ones (e.g. remote consulting services or offering company related apps). - Using digital technologies and implementing a digital infrastructure to adapt to the global market and customer expectations. **Q4. To which capability does the following use case belong: Figure out the most executed branch in a process (as-is).** - Process Discovery **To which capability does the following use case belong: Identify the share of non-conformant cases.** - Process Conformance **To which capability does the following use case belong: Check if the overall revenue hits the target.** - Process Performance **Q5. Which statement is correct about events in process mining?** - An event log needs to contain the case ID, name and timestamp for each event **Q6. How does Process Conformance help companies**? - Develop measures to ensure conformance - Identify the total of nonconforming cases - Identify the root course of each case **Q7. What are typical triggers for a process mining project?** - Known or unknown process inefficiencies - Insecurity of compliance and potential risks - Missing performance indicators and monitoring **Q8. What is the goal of Process Mining?** - Transform system (raw) data into actionable process insights **Q9. Process Mining is...** - An analytical discipline to gain deep process understanding **Q10. What is the benefit of a digital footprint?** - Allows you to visualize a process in a step-by-step journey **Q1. \"What\'s the average cycle time and what outliers exist?\" Choose the right widget type to answer this question**. - Distribution **Q2. What can help to analyze and structure a larger process?** - Creating multiple chapters to focus on specific cases by setting a filter. - Creating different investigations for different analytical topics. **Q3. What is the Breakdown widget used for?** - to group your data and display it as a bar chart - to create a group of your data and show it as a histogram - to sum all your data and display it as a bar chart **Q4. Select all correct statements.** - The Distribution widget visualizes the frequency and spread of data - The Process Discovery widget is the first widget, which gets auto-created by the system after creating a new investigation. - The Breakdown widget includes all variants but shows only one single aggregated value. **Q5. What is true about Filters?** - Can be set on widget, chapter and investigation level. **Q6. What widgets can be used to identify the most executed path of a process?** - Variant Explorer - Process Discovery **Q7. What\'s the capability of Process Conformance Widget?** - Shows the process and its variants. - Shows the process as it is defined in the process model. - Shows the process flow of the actual data. **Q8. What cannot be displayed with the Distribution widget?** - Average of an Attribute **Q9. \"In which month did we receive the most orders\"? Choose the right widget type to answer this question.** - Over time widget **Q10. Select all widget types requiring a linked process model to be used.** - Process Funnel - Diagram - Process Conformance **Q11. What do we need to do to create a Breakdown Chart of our orders by city?** - Attribute: Case, Function: Count, Group by: City **Q12. What can be uploaded to SAP Signavio Process Intelligence for investigations?** - Data sets - Process models **Q1. Why does data need to be transformed?** - Because the data needs to be linked to its specific case **Q2. What is true about the Standalone Connector?** - Uses the SAP Signavio Process Intelligence API. - Handles data exchange between SAP Signavio Process Intelligence and the source system, which is not covered by standard connectors. - ETL scripts need to be configured and run externally. **Q3. What are the 3 ETL components that SAP Signavio uses to set up Data Pipelines?** - Data Source Management, Integration Management, Data Model Management **Q4. What does ETL stand for?** - Extraction, Transform, Load **Q5. What\'s the minimum data requirement for a case?** - Case ID, event name identifier, and event timestamps **Q6. What are the 3 parts of SAP Signavio ETL?** - Integration Management - Data Model Management - Data Source Management **Q7. What\'s the first step in Data transformation?** - Definition of target format **Q8. What\'s true about case IDs?** - Determines, where a process starts and ends from a data perspective **Q9. What must all cases have?** - Case ID, event name identifier and event timestamps **Q10. Why does data need to be transformed?** - To ensure they are uniformed and standardized. **Q1. Which of the following are components of a SiGNAL query?** - Date functions - Aggregations - Math functions - Conditional functions - Sort **Q2. What is the main function of SiGNAL?** - With SiGNAL you are able to create more in depth process queries for process analysis in Signavio. **Q3. Which one of these groups belong to the SiGNAL Library & Metrics?** - Automation, Cycletime, Dropouts, Conformance, Changes, SLAs **Q4. A SiGNAL Metric is a packaged and editable SiGNAL statement to calculate and analyze metrics leading to business insights.** - True **Q5. Is SiGNAL equal to SQL?** - No, SiGNAL is just SQL oriented and does not have the same queries, e.g. inner joins? **Q6. What does SiGNAL mean?** - SiGN = Signavio, A = Analytics, L = Language **Q1. In this case study, the filters showed us that 367 items were incomplete in Department 0001.** - True **Q2. If you select the end-to-end process, Lead to Cash, you will only see only those process flows that are relevant for Lead to Cash.** - True **Q3. What can you do with Process Insights?** - Connect your SAP ERP applications - Obtain insights from your process - Analyze business inefficiencies **Q4. Upon account setup, who is the default global account administrator**? - Main IT contact listed on your contract **Q5. These are the 4 steps for Onboarding: 1. Subscribe to the application, 2. Configure your identity provider, 3. Manage users, 4. Set up data collection.** - True **Q1. When guided analysis is offered for a process flow, what information is provided?** - Guidance on how to analyze typical improvement opportunities - Technical information about the tables and fields considered - Most relevant filters to use **Q2. Where do you find the guided analysis?** - In the Reference Guide for Business Content accessible directly within SAP Signavio Process Insights **Q3. With Process Insights you can\...** - analyze business inefficiencies - connect your SAP ERP applications - obtain insights from your process **Q4. Within a guided analysis, you get information on how to identify and analyze typical improvement opportunities for a specific performance indicator.** - True **Q1. What are the core capabilities of Process Variant Analysis?** - Assess process variants using lead times and blockers. - Identify the main process variant. **C\_SIGDA\_2403: SAP Certified Associate - Process Data Analyst - SAP Signavio** Sample Questions: **What can be configured in a Source Data of a Process Data Pipeline?** - \*Data to be pseudonymized / Source system connection details - Columns to be extracted - Tables to be extracted **Throughout processes and operations every detail gets recorded. These details leave a trace. What is the trace typically called?** - Digital Footprint **How does plug and gain by SAP Signavio fit into the context of process mining projects?** - The plug and gain approach delivers process mining content for specific predefined process flows. - Process mining is considerably accelerated by plug and gain where process flows and process data are available. **What does process transparency mean in the context of Business Process Management?** - Structure all processes and provide drill-down navigation from the value-chain level to the actual process. - Model and design the processes to grasp all relevant information at a glance. **What are the main use cases of plug and gain by SAP Signavio?** - Continuous improvement projects in ECC or S/4HANA - SAP S/4HANA Transformations **With SiGNAL it is possible to use different date functions. What is DATE\_TRUNC used for?** - To limit timestamps to certain units of time - To remove details of timestamps **What are typical processes that are \"mined\"?** - Lead-To-Order - Purchase-to-Pay - Issue-To-Resolution Actual Questions: **What are the three process-related areas which are in focus for Business Process Management?** - Process Improvement - Process Transparency - Process Implementation **What can be done during Process Documentation to start capturing the fundamental process information?** - Running workshops with process participants - Creating process-related surveys - Conducting process interviews **What is at the heart of the SAP Signavio Process Transformation Suite?** - SAP Signavio Process Collaboration Hub **What can you access from the Menu of the SAP Signavio Process Collaboration Hub?** - process diagrams - all journey models in your workspace and favorite ones - news feed with all updates in the hub - your favorite and recently viewed diagrams **In the SAP Signavio Process Collaboration Hub, how can you complete your tasks from workflows?** - From the Menu, click on Tasks **in the SAP Signavio Process Collaboration Hub, how can you open further investigations?** - From the Menu, click on Investigations **From where can you access workflow tasks?** - SAP Signavio Process Governance **From where can you access your analyses?** - SAP Signavio Process Intelligence **In the SAP Signavio Process Collaboration Hub, where can you quickly navigate through the processes of the organization?** - Process landscape **In the SAP Signavio Process Collaboration Hub, where can you find specific processes, content, and dictionary entries?** - With the search function - Use the filter option below the search field for a more specific result **In the SAP Signavio Process Collaboration Hub, how do you access additional information about the process?** - By clicking on elements **If you are viewing a process, where can you get further information and a detailed description?** - Under the section Legend In the SAP Signavio Process Collaboration Hub, how do you mark the processes you will use every day as favorite? - By clicking on the Star icon **How to collaborate on processes in the SAP Signavio Process Collaboration Hub?** - Open the comment section by clicking on the speech bubbles above the diagram - Comments can be created for the whole diagram or for individual items, such as steps or gateways **What is a process variant?** - A variant is a set of cases with the same process flow (same choices, activities, events). **What are the three important capabilities of Process Mining?** - Process Discovery - Process Conformance - Process Performance **Process Performance helps companies to:** - Create and evaluate measures for improvements - Benchmark performance (e.g. of different regions) - Monitor the overall performance process in real-time to react more quickly in case of changes **What are the benefits of Process Mining?** - Process standardization - Reduced costs - Faster reaction time - Resolved bottlenecks - Ensured compliance **What are the roles in process mining?** - Process Modeler & Process Owner - Process Analyst - Data & IT Expert **For a Process Intelligence investigation, you will need at least an extracted event log which should contain the following:** - Unique case ID number - Timestamp - Activity name **What are the 3 parts of SAP Signavio ETL?** - Integration Management - Data Model Management - Data Source Management **How to request activation of SAP Signavio Process Intelligence?** - via a support ticket **What needs to be done before you start uploading and analyzing the data?** - Step 1 - Create a New Process **How to Structure an Investigation?** - Processes represent transactional data - One investigation covers ideally (only) one specific topic - Chapters allow a breakdown for clarity and filtering **What are the two widgets that visualize process flows (variants) by backtracking the executed events?** - Process Discovery - Variant Explorer **What is the first widget of every investigation that provides a view of the actual process flow from the standpoint of events?** - Process Discovery Widget **What are the key points about filters?** - Filters are additive - Filters can be applied on the investigation, chapter, or even widget level - Filters add or remove cases from the data - Filtering impacts the widgets in the investigation **Which Flow Widgets can an analyst use to understand and explore the \"as-is\" process flow when analyzing process performance?** - Value (aggregates case data) - Breakdown (generate a bar chart from data) **Which aggregation functions are available?** - SUM - COUNT - AVG - MIN - MAX **What are the time oriented widgets that display developments in your process over time?** - Over time - Distribution **What are the widgets that relate to your process model?** - Process Conformance - Process Funnel (width of lines indicate how much \'traffic\' is following a particular pathway) - Diagram **To setup monitoring widgets in the SAP Signavio Process Collaboration Hub, what do you need to copy first?** - Widget ID **What feature allows you to quickly export event logs from the executed workflows and perform process analysis with SAP Signavio Process Intelligence?** - Workflow mining **What are the steps for data extraction from muliple systems?** - Define the process scope - Identify the relevant business objects - Identify the required systems and tables **Why does the data need to be transformed?** - it is important that the data is uniform and standardized - the data is aligned to a specific target format, to ensure that the extracted data is linked to their specific cases **What is a standalone connector?** - it handles the communication between the source system and SAP Signavio Process Intelligence - if the source system is not covered by one of the standard connectors in SAP Signavio Process Intelligence (or any other third party systems) - uses API to push the data to a process within the system when the ETL scripts need to run externally (outside of SAP Signavio Process Intelligence) **SiGNAL vs SQL** - SiGNAL is not able to create inner joins like SQL - SiGNAL is not in data table format - SiGNAL is used to start queries **What is a query?** - A query is a request for information (in computer programming, the information comes from a database) **What are the SiGNAL functions?** - AVG() - COUNT() - SUM() - MIN() - MAX() - COUNT(DISTINCT) - FIRST() - LAST() - BOOL\_OR - BOOL\_AND **How can users create metrics?** - Add metrics from the library - Create own metrics - Upload metrics from a json file **Which color-coded boxes are just for informative purposes and do not indicate a blocker?** - Blue **Reference Guide with Guided Analysis is available for:** - some process flows **What is internal benchmarking?** - it is looking within your own company to determine the best methods for conducting business (vs. external benchmarking to compare performance with industry peers) - to compare your performance organization-wide, using different entities to identify where best practices are not being applied **SAP Signavio Process Insights offers** - Process flows - Performance indicator - Correction/Innovation recommendations **What are the benefits of guided analysis?** - No need to be an expert to analyze process performance and understand the context of the provided content - Supports you to focus on one area at a time and drill down to root causes - Resolve process challenges much faster by knowing which actions to take **What are the sections of the guided analysis?** - When to Use This Process Flow - Typical Improvement Opportunities - Most Relevant Filters - Stages, Blockers, and Other Information - Related Content for Further Analysis