bus info vocabulary.docx

Sure! Here are the possible vocabulary terms from Chapters 9 to 13: **Chapter 9** - **Blog**: A website where individuals or groups regularly record opinions, information, etc., often in a conversational style. - **Collaborative Consumption**: The sharing or renting of products and se...

Sure! Here are the possible vocabulary terms from Chapters 9 to 13: **Chapter 9** - **Blog**: A website where individuals or groups regularly record opinions, information, etc., often in a conversational style. - **Collaborative Consumption**: The sharing or renting of products and services among individuals, facilitated by digital technology. - **Mashup**: A web application that combines data or functionality from multiple sources to create a new service. - **Really Simple Syndication (RSS)**: A web feed that allows users to access updates to online content in a standardized, computer-readable format. - **Social Capital**: The networks of relationships among people who live and work in a particular society, enabling that society to function effectively. - **Social Commerce**: The use of social networks in the context of e-commerce transactions. - **Social Network**: A platform to build social relations among people who share interests, activities, backgrounds, or real-life connections. - **Web 2.0**: The second generation of the World Wide Web, focused on the ability for people to collaborate and share information online. - **Wiki**: A collaborative website that allows users to add, modify, or delete content via a web browser. **Chapter 10** - **Ad Hoc (On-Demand) Reports**: Reports created on an as-needed basis to provide specific information. - **Comparative Reports**: Reports that compare performance data across different periods, departments, or organizations. - **Drill-Down Reports**: Reports that provide detailed data about high-level summaries by drilling down into specific areas of interest. - **Exception Reports**: Reports that identify data outside of normal operating ranges. - **Key Indicator Reports**: Reports that summarize performance indicators that are critical to the success of an organization. - **Routine Reports**: Reports that are generated regularly and contain standard information. - **Transaction**: Any business event that generates data worthy of being captured and stored in a database. - **Enterprise Resource Planning (ERP) Systems**: Integrated software platforms that combine all facets of an operation, including product planning, development, manufacturing processes, sales, and marketing. - **ERP II Systems**: Advanced ERP systems that support collaborative processes and involve customers, suppliers, and partners. - **Transaction Processing System (TPS)**: Systems that capture and process the detailed data necessary to update the organization\'s records about fundamental business operations. **Chapter 11** - **Bullwhip Effect**: The phenomenon in supply chains where orders to the supplier tend to have larger variance than sales to the end customer. - **Collaborative CRM System**: Systems for coordinating customer interactions across multiple communication channels and touch points. - **Customer-Facing CRM Applications**: Applications that interact directly with customers, such as sales, marketing, and service systems. - **Customer Relationship Management (CRM)**: Strategies, technologies, and practices that businesses use to manage and analyze customer interactions and data. - **Customer Touch Point**: Any interaction between a customer and an organization. - **Extranets**: Private networks that securely share part of an organization\'s information or operations with suppliers, vendors, partners, customers, or other businesses. - **Pull Model**: A supply chain strategy where production and distribution are demand-driven. - **Push Model**: A supply chain strategy where production and distribution are based on forecasts. - **Supply Chain**: The sequence of processes involved in the production and distribution of a commodity. - **Supply Chain Management (SCM)**: The management of the flow of goods and services and includes all processes that transform raw materials into final products. - **Vertical Integration**: The combination of two or more stages of production or distribution under a single ownership. **Chapter 12** - **Business Analytics (BA)**: The skills, technologies, practices for continuous iterative exploration and investigation of past business performance to gain insight and drive business planning. - **Business Intelligence (BI)**: Technologies, applications, and practices for the collection, integration, analysis, and presentation of business information. - **Data Mining**: The process of discovering patterns and relationships in large volumes of data. - **Descriptive Analytics**: The use of data to understand past and present business performance. - **Predictive Analytics**: The use of statistical models and forecasts to understand future business performance. - **Prescriptive Analytics**: The use of optimization and simulation algorithms to provide advice on possible outcomes. - **Productivity**: The efficiency of production of goods or services expressed by some measure. **Chapter 13** - **Feasibility Study**: An analysis to determine the viability of an idea, such as ensuring a project is legally, technically, and economically justifiable. - **Application Portfolio**: The collection of applications in a company. - **IT Strategic Plan**: A document that defines the technology and IT priorities to support business strategies. - **IS Operational Plan**: A detailed plan that defines the day-to-day operations of IT systems and services. - **Systems Development Life Cycle (SDLC)**: The process of creating or altering systems, and the models and methodologies that people use to develop these systems. - **Systems Analysis**: The process of studying a system to identify its components and their relationships. - **Users**: Individuals who use information systems or their outputs.