Operations Management PDF

OPERATIONS MANAGEMENT WHAT IS OPERATION? -performance of a practical work or of something involving the practical application of principles or processes. WHAT IS MANAGEMENT? -the process of coordinating and overseeing the activities of an organization to achieve its goals. WHAT IS OPERATIONS MANA...

OPERATIONS MANAGEMENT WHAT IS OPERATION? -performance of a practical work or of something involving the practical application of principles or processes. WHAT IS MANAGEMENT? -the process of coordinating and overseeing the activities of an organization to achieve its goals. WHAT IS OPERATIONS MANAGEMENT? - the practice of overseeing and controlling the processes involved in production and business operations. It focuses on ensuring that an organization runs efficiently and effectively by managing resources, such as labor, materials, and technology, to produce goods and services. SCOPES OF OPERATION MANAGEMENT FACILITY LOCATION AND LAYOUT LOCATION- Selecting the optimal location for facilities to minimize costs and maximize efficiency. LAYOUT- Designing the physical arrangement of resources within a facility to streamline operations. SCOPES OF OPERATION MANAGEMENT PROCESS DESIGN The heart of operations management (OM). It is the process of creating and improving systems that convert inputs into outputs. Process design involves understanding how work is done within an organization and then designing and implementing ways to improve it. SCOPES OF OPERATION MANAGEMENT PRODUCT DESIGN Developing products that meet customer needs and can be produced efficiently. SUPPLY CHAIN MANAGEMENT Includes all activities that turn raw materials into finished goods and put them into customers' hands. SCOPES OF OPERATION MANAGEMENT SCOPES OF OPERATION MANAGEMENT QUALITY MANAGEMENT Ensuring that products or services meet certain standards and are consistent in quality. SCOPES OF OPERATION MANAGEMENT INVENTORY MANAGEMENT Refers to the process of ordering, storing, using, and selling a company's inventory. This includes raw materials, components, and finished products, as well as the warehousing and processing of these items. SCOPES OF OPERATION MANAGEMENT MAINTENANCE MANAGEMENT Keeping equipment and facilities in good working condition to prevent production disruptions. HUMAN RESOURCES MANAGEMENT Ensuring the organization has the right number of skilled employees to meet its production goals. SCOPES OF OPERATION MANAGEMENT PRODUCTION PLANNING AND CONTROL Planning and controlling the production process to ensure that products are produced on time and within budget. SUSTAINABILITY AND ENVIRONMENTAL MANAGEMENT- Implementing practices that reduce environmental impact and promote sustainability. SCOPES OF OPERATION MANAGEMENT FORECASTING Predicting future demand for products or services to make informed decisions about production, staffing, and inventory. SCHEDULING Planning and controlling the timing of operations to ensure efficient use of resources and timely delivery of products or services. SCOPES OF OPERATION MANAGEMENT CONTINUOUS IMPROVEMENT Is an ongoing effort to enhance products, services, or processes by making small, incremental improvements over time. IMPORTANCE IN THE TOURISM AND HOSPITALITY INDUSTRY Enhancing Guest Experience Optimizing Resource Efficiency Ensuring Financial Stability Boosting Staff Productivity Maintaining Competitiveness Quality Control