Cultural Awareness Emerging Leader Program 2025 PDF

Cultural Awareness Emerging Leader Program | 2025 | Session 2 Some Things to Remember Avoid Buckets & Stereotypes Culture Sets a Range Culture and Personality Even within the same nation, There are certain characteristics It's not a question of culture or p...

Cultural Awareness Emerging Leader Program | 2025 | Session 2 Some Things to Remember Avoid Buckets & Stereotypes Culture Sets a Range Culture and Personality Even within the same nation, There are certain characteristics It's not a question of culture or people can be drastically different, shaped by a country's history, personality, but a combination of as seen through personality tests. religion, economy, or geography the two. that make people uniquely different. Both cultural influences & individual personality traits must be considered to fully understand and navigate differences across cultures. Why Is This Important? Global Workforce Cross-Cultural Relationships Cultural Awareness 75% of small & medium-sized 89% of corporate employees serve Organizations are not prioritizing businesses are planning to increase on at least one global team, and cultural awareness or appreciation their international headcount, 62% have colleagues from three or of cultural differences to the degree indicating the growing need for more cultures. they should, leading to challenges cross-cultural relationship building. in relationship building. Improving cultural awareness and the ability to build effective cross-cultural relationships is crucial for the success of global organizations & their employees. Today's Agenda 1 How Cultural Awareness Improves Relationships 2 Cultural Diversity as a Priority 3 Make Time for Connections to Happen 4 Understanding Our Colleagues ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 4 Expectations For Today's Workshop ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 5 Expectations for Today Be Present Participate & Share Your Perspective ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 6 How Cultural Awareness Improves Relationships Promotes Effective Enhances Mutual Understanding Communication Reduces Prejudice and Bias Developing awareness helps us With cultural awareness, we learn By challenging our own appreciate the unique to communicate in more perspectives, values, & experiences thoughtful & respectful ways, biases & preconceptions, of others, fostering deeper cultural awareness allows us avoiding misunderstandings & connections & empathy in our relationships. building stronger interpersonal to see people as individuals. bonds. Enhances Conflict Resolution Fosters Inclusion & Belonging Understanding cultural When we cultivate cultural differences can help us awareness, we create more navigate conflicts more welcoming & inclusive effectively, finding common environments where everyone ground & compromises that feels valued & respected for work for all. their uniqueness. Building Cross-Cultural Relationships Location Privacy Understand where relationship building takes Be aware of cultural differences in how much place in different cultures - e.g. in Japan, it often personal information is shared and when, as happens outside the workplace like at a karaoke some cultures are more open while others prefer bar, while in Canada it may happen more inside to keep things more private initially. the workplace like in the breakroom or hallway. Presence Power Understand cultural differences in initial Recognize how power dynamics influence who interaction styles, such as whether a warm, can initiate relationships and at what level, as upbeat tone is expected or a more restrained, cultures have different norms around hierarchy formal presence is preferred. and deference to superiors. Pacing Purpose Recognize that cultures vary in how quickly Identify whether the purpose of relationships is people are comfortable developing a sense of more instrumental (strategic rewards) or intrinsic trust and rapport, with some preferring a slower, (camaraderie) in a given culture, as this shapes more gradual process. expectations around professionalism. ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 8  Let's Discuss How have you connected in a meaningful way with your remote colleagues?  Cultural Diversity as a Priority While many organizations claim "diversity is a priority", a significant portion of them still consider it a hindrance to growth. This suggests a lack of effective strategies to lead diverse teams, limiting the full potential of a diverse workforce. How We Build Connection Make all employees feel at home and connected to the organization from the moment they sign the contract ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 12 How We Build Connection Ask for employees' personal work expectations & needs during the onboarding process. Things like: How do you like to communicate? How do you like to give/receive feedback? How do you like to be recognized? ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 12 How We Build Connection Provide physical & digital spaces and time for people to connect with one another. ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 12  Act with Intent Practice Non- Be curious & open to Judgmental learning a new way of Conflict 2 Ways to leading & connecting. Adjust your approach to Resolution Improve employees, never assume they will adapt to you. When cultural differences cause conflict, have a 1:1 Cultural Obtain input, listen more, and ask questions to build meeting to understand the other's perspective. Fluency trust. Focus on listening deeply and finding a resolution that strengthens the team. ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 13  The Power of Cultural Exchange Cultural exchange is the mutual sharing and exploration of diverse customs, traditions, & perspectives between individuals from different cultural backgrounds. It fosters a deeper understanding & appreciation for the richness of global cultures, promoting harmony and inclusivity within communities.  Make Time for Social Connection Hope is Not a Strategy. You need to make time for your team to connect. Benefits of Multi-Cultural Colleagues Increased Creativity Broader Worldview Exposure to diverse perspectives and Interacting with colleagues from experiences can foster innovative different cultures can broaden one's thinking and problem-solving skills understanding of the world, challenging among colleagues. biases and promoting empathy. Enhanced Collaboration Competitive Advantage Multicultural teams can bring together A diverse workforce can better complementary strengths, leading to understand and cater to the needs of a more effective and productive diverse customer base, giving the collaboration. organization a competitive edge. Improved Communication Navigating cultural differences teaches colleagues how to communicate more effectively and thoughtfully with people from diverse backgrounds. ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 16 The Meaning of Everyday Interactions Everyday Greetings Small Talk Unexpected Pleasures Seemingly meaningless greetings Casual conversations about the These brief interactions can provide like 'Hello', 'How are you?' hold weather, common observations, genuine emotional connections social significance by etc. can lead to unexpected, and liberating moments of human acknowledging the presence of profound connections with interaction. others. strangers. Embracing these everyday interactions, despite the initial discomfort, can unlock the overlooked benefits of human connection. The Joy of Unexpected Encounters Unexpected Liberating Pleasures Moments Chance encounters with Pushing past discomfort strangers revealed with colleagues led to moments of profound joy liberating experiences & unexpected delight. that broadened Kio's perspective on human connection. Genuine Connections Seeing the Fleeting interactions can blossom into genuine Unseen emotional connections, Exploration reveals a forging meaningful world of overlooked bonds between people. benefits in the simple act of engaging with others. ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 18 Our Culture Map Scales of Culture Communicating Deciding Culture can shape communication style, ranging from Decision-making processes can be consensual (involving low-context (direct, precise) to high-context (nuanced, many participants) or top-down (coming from authority) reading between the lines) Trusting Evaluating Cultures build trust either through competence (task- Cultures differ in how they provide feedback, from direct based) or through personal relationships (relationship- negative feedback to indirect negative feedback based) Persuading Disagreeing Approaches to persuasion can be principles-first Attitudes toward disagreement and confrontation range (starting with underlying theory) or applications-first from confrontational to avoidance of confrontation (starting with the solution) Scheduling Leading Approaches to time and scheduling vary from linear- Leadership styles vary from egalitarian (low distance time (strict order and punctuality) to flexible-time between manager and subordinate) to hierarchical (high (changeable goals and deadlines) distance between manager and subordinate) ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 20 The Culture Map ©2024 Proprietary and Confidential. All Rights Reserved. Beth Boyd | TalentLab.Live 23  Let's Discuss What's a takeaway from this workshop that stands out to you?