Automotive Service Technician Red Seal 310S Study Kit V1 PDF

1 Table of Contents Title....................................................................................................................................1 Red Seal Occupational Standard................................................................................4 Curriculum Outline......................................................................................................178 Trade Profile.................................................................................................................295 Self Assessment............................................................................................................305 Hybrid Vehicle Notes..................................................................................................323 Exam Questions...........................................................................................................339 Exam 1 Instrumentation & Controls 1........................................................................340 Exam 2 Instrumentation & Controls 2........................................................................385 Exam 3..........................................................................................................................407 Exam 4..........................................................................................................................454 Exam 5..........................................................................................................................499 Exam 6.........................................................................................................................544 Flashcards....................................................................................................................570 Online Resources Standard https://www.red-seal.ca/_conf/assets/custom/docms/ast_rsos2016_eng.pdf Curriculum Outline https://www.red-seal.ca/_conf/assets/custom/docms/ast_curr2016_eng.pdf Trade Profile https://www.red-seal.ca/_conf/assets/custom/docms/ast_tp2016_eng.pdf Self Assessment https://www.red-seal.ca/_conf/assets/custom/docms/auto-serv-tech/self- assessment.pdf 3 Automotive Service Technician 2016 4 RED SEAL OCCUPATIONAL STANDARD AUTOMOTIVE SERVICE TECHNICIAN 5 FOREWORD The Canadian Council of Directors of Apprenticeship (CCDA) recognizes this Red Seal Occupational Standard (RSOS) as the Red Seal standard for the Automotive Service Technician trade. Background The first National Conference on Apprenticeship in Trades and Industries, held in Ottawa in 1952, recommended that the federal government be requested to cooperate with provincial and territorial apprenticeship committees and officials in preparing analyses of a number of skilled occupations. Employment and Social Development Canada (ESDC) sponsors the Red Seal Program, which, under the guidance of the CCDA, develops a national occupational standard for each of the Red Seal trades. Standards have the following objectives: to describe and group the tasks performed by skilled workers; to identify which tasks are performed in every province and territory; to develop instruments for use in the preparation of Interprovincial Red Seal Examinations and assessment tools for apprenticeship and certification authorities; to develop common tools for apprenticeship on-the-job and technical training in Canada; to facilitate the mobility of apprentices and skilled workers in Canada; to supply employers, employees, associations, industries, training institutions and governments with analyses of occupations. Any questions, comments, or suggestions for changes, corrections, or revisions to this standard or any of its related products may be forwarded to: Trades and Apprenticeship Division Apprenticeship and Regulated Occupations Directorate Employment and Social Development Canada 140 Promenade du Portage, Phase IV, 6th Floor Gatineau, Quebec K1A 0J9 Email: [email protected] 4 Red Seal Occupational Standard - Automotive Service Technician - 2016 6 ACKNOWLEDGEMENTS The CCDA and ESDC wish to express sincere appreciation for the contribution of the many tradespersons, industrial establishments, professional associations, labour organizations, provincial and territorial government departments and agencies, and all others who contributed to this publication. Acknowledgement is extended by ESDC and the CCDA to the Automotive Industries Association of Canada, who provided advice on the development of the standard. Special thanks are offered to the following representatives who contributed greatly to the original draft of the standard and provided expert advice throughout its development: Ryan Cunningham Saskatchewan Charlie Druken Newfoundland and Labrador Stefan Engelhard Manitoba Bob Ford Prince Edward Island Bob Forward Saskatchewan Alain Gauthier Quebec Rudy Graff Automotive Industries Association of Canada Donald Greer New Brunswick Jeff Hoff British Columbia Russ Hunter British Columbia Bernard Jurcina Nova Scotia John Kamphuis Prince Edward Island Daniel Klippenstein Manitoba John Lundrigan Newfoundland and Labrador Randy McCoy New Brunswick Jason McDougall Alberta Greg Pilecki Ontario Joe Piper Ontario Martin Restoule Ontario Jeff Roberts Alberta David Rose Nova Scotia Shaughn Thompson New Brunswick Patric Vachon Quebec Robert M. Worobec Saskatchewan This standard was prepared by the Apprenticeship and Regulated Occupations Directorate of ESDC. The coordinating, facilitating and processing of this standard were undertaken by employees of the standards development team of the Trades and Apprenticeship Division. The host jurisdiction of Ontario also participated in the development of this standard. 5 Red Seal Occupational Standard - Automotive Service Technician - 2016 7 STRUCTURE OF THE OCCUPATIONAL STANDARD To facilitate understanding of the occupation, this standard contains the following sections: Description of the Automotive Service Technician trade: an overview of the trade’s duties, work environment, job requirements, similar occupations and career progression Trends in the Automotive Service Technician trade: some of the trends identified by industry as being the most important for workers in this trade Essential Skills Summary: an overview of how each of the 9 essential skills is applied in this trade Industry Expected Performance: description of the expectations regarding the level of performance of the tasks, including information related to specific codes, regulations and standards that must be observed Language Requirements: description of the language requirements for working and studying in this trade in Canada Pie Chart: a graph which depicts the national percentages of exam questions assigned to the major work activities Task Matrix and Examination Weightings: a chart which outlines graphically the major work activities, tasks and sub-tasks of this standard and their respective exam weightings Major Work Activity (MWA): the largest division within the standard that is comprised of a distinct set of trade activities Task: distinct actions that describe the activities within a major work activity Task Descriptor: a general description of the task Sub-task: distinct actions that describe the activities within a task Essential Skills: the most relevant essential skills for this sub-task Skills: Performance Criteria: description of the activities that are done as the sub-task is performed Evidence of Attainment: proof that the activities of the sub-task meet the expected performance of a tradesperson who has reached journeyperson level 6 Red Seal Occupational Standard - Automotive Service Technician - 2016 8 Knowledge: Learning Outcomes: describes what should be learned relating to a sub-task while participating in technical or in-school training Learning Objectives: topics to be covered during technical or in-school training in order to meet the learning outcomes for the sub-task Range Variables: elements that provide a more in-depth description of a term used in the performance criteria, evidence of attainment, learning outcomes, or learning objectives Appendix A – Acronyms: a list of acronyms used in the standard with their full name Appendix B – Tools and Equipment: a non-exhaustive list of tools and equipment used in this trade Appendix C – Glossary: definitions or explanations of selected technical terms used in the standard A complete version of the occupational standard, which provides additional detail for the trade activities, skills and knowledge can be found at www.red-seal.ca 7 Red Seal Occupational Standard - Automotive Service Technician - 2016 9 DESCRIPTION OF THE AUTOMOTIVE SERVICE TECHNICIAN TRADE Automotive Service Technician is this trade’s official Red Seal occupational title approved by the CCDA. This standard covers tasks performed by Automotive Service Technicians whose occupational title has been identified by some provinces and territories of Canada under the following names: NL NS PE NB QC ON MB SK AB BC NT YT NU Automotive Service Technician Automotive service technicians possess the full range of knowledge and abilities required to perform preventative maintenance, diagnose problems and repair vehicle systems including engines, vehicle management, hybrids, steering, braking, tires, wheels, drivetrains, suspension, electrical, electronics, heating, ventilation and air conditioning (HVAC), restraints, trim and accessories of automotive vehicles and light trucks. Automotive service technicians may be employed by automotive repair shops, dealerships, automotive specialty repair shops, large organizations that may own a fleet of vehicles and motor vehicle body repair companies. While the scope of the automotive service technician trade includes many aspects of vehicle service and repair, an increasing number of technicians specialize in specific areas of automotive vehicle repair due to the complexity of today’s motor vehicle systems. Technicians usually work indoors and can expect a work environment that includes noise, fumes, odours, hazardous compounds, drafts, vibrations, and confined spaces. The work often requires considerable standing, bending, crawling, lifting, pulling and reaching. Some important attributes of automotive service technicians are: good hand-eye coordination, mechanical aptitude, time management skills, logical thinking and decision making skills, excellent communication skills, computer skills and the ability to continue learning as technology advances. It is also imperative to have a valid driver’s licence. With additional training, experienced automotive service technicians may advance to shop supervisor or service manager positions. Also technicians can transfer their skills and knowledge to related occupations such as automotive instructor, truck and transport mechanic, agricultural equipment technician or heavy duty equipment technician. Some technicians may open their own garage or automotive specialty shop. 8 Red Seal Occupational Standard - Automotive Service Technician - 2016 10 TRENDS IN THE AUTOMOTIVE SERVICE TECHNICIAN TRADE There is a push from consumers and governments towards lowering emissions and improving fuel economy. Maintenance service requirements, schedules, history and reminders are becoming more important. Vehicle components are being built with lighter and stronger materials. More complex and powerful vehicle management systems are being used. Hybrids and electric vehicles are becoming more popular. More efficient gas and cleaner diesel fueled vehicles are becoming the norm. The need for enhanced training continues in the industry. Vehicle communication networks that integrate multiple systems such as safety, suspension, steering and braking are becoming standard. A well-developed understanding of a range of technologies is required. This includes audio system and vehicle monitoring through satellite communications, new styles of automated braking systems [collision monitoring braking systems (CMB), adaptive cruise control], lane changing and parking assistance (blind spot detection, backup cameras), dual clutch transmission (DCT), complex communication networks and gasoline direct injection (GDI). Technicians must become aware of these new systems. As a result of the introduction of a range of sophisticated technologies, there is a movement towards specialization in the trade. On-line learning is readily available for technicians and is being used for their training and professional development. The Internet is also frequently used as an on-the-job resource for research and information sharing. There has been a greater emphasis on environmentally-friendly and less hazardous products with better recycling, disposal and handling procedures. Technicians must be conscious of the detrimental effects of hazardous materials on workers and the environment as well as being informed on the relevant regulations. There is a greater trend towards component replacement rather than repair. Technicians must be aware of the quality and compatibility of replacement or rebuilt components compared to the original equipment manufacturer (OEM) standards. More vehicle options are resulting in more customization of the vehicle based on customer preferences. It is important to listen to customers carefully before trying to repair an issue that may be a characteristic of a vehicle. Reviewing safety protocols of a system before working on it is paramount. 9 Red Seal Occupational Standard - Automotive Service Technician - 2016 11 ESSENTIAL SKILLS SUMMARY Essential skills are needed for work, learning and life. They provide the foundation for learning all other skills and enable people to evolve with their jobs and adapt to workplace change. Through extensive research, the Government of Canada and other national and international agencies have identified and validated nine essential skills. These skills are used in nearly every occupation and throughout daily life in different ways. A series of CCDA-endorsed tools have been developed to support apprentices in their training and to be better prepared for a career in the trades. The tools can be used independently or with the assistance of a tradesperson, trainer, employer, teacher or mentor to: understand how essential skills are used in the trades; learn about individual essential skills strengths and areas for improvement; and improve essential skills and increase success in an apprenticeship program. Tools are available online or for order at: http://www.esdc.gc.ca/eng/jobs/les/tools/index.shtml. The application of these skills may be described throughout this document within the competency statements which support each subtask of the trade. The following are summaries of the requirements in each of the essential skills, taken from the essential skills profile. A link to the complete essential skills profile can be found at www.red-seal.ca. READING Automotive service technicians must read and comprehend a variety of materials including repair manuals, manufacturers’ bulletins and safety documents. They refer to government regulations, vehicle inspection procedures, hazardous material handling and disposal and safety requirements of vehicles. DOCUMENT USE Automotive service technicians interpret technical drawings and flowcharts. They locate data such as classifications, product and material specifications, identification numbers, quantities and costs. Automotive service technicians often use specification tables. They scan a variety of manufacturers’ labels for part numbers, serial numbers, sizes, colours and other information and adhere to hazard and safety icons. WRITING Automotive service technicians complete workplace documents such as written explanations to the client, work orders, inspection reports and incident reports. 10 Red Seal Occupational Standard - Automotive Service Technician - 2016 12 ORAL COMMUNICATION Automotive service technicians gather information from different sources about vehicle faults and needed repairs, explain the results of inspections and repairs, and discuss maintenance procedures. They exchange technical repair and troubleshooting information with others such as service managers, apprentices, co-workers, colleagues and suppliers. NUMERACY Automotive service technicians take a variety of measurements using digital and analog equipment. They estimate the amount of time required to complete repairs. Automotive service technicians compare measurements of energy, dimension, speed, horsepower, temperature and torque to specifications. They analyze pressure, power, torque, compression and electrical readings to assess vehicle performance and troubleshoot faults. THINKING Automotive service technicians use thinking skills and visual analysis to diagnose and repair problems. They evaluate the severity of vehicle defects and deficiencies and the quality of repairs. Automotive service technicians decide the most efficient course of action to complete a job. WORKING WITH OTHERS Most automotive service technicians work independently on jobs outlined in work orders. They may assist others with jobs that require two people or are within their specific area of expertise. They collaborate effectively with colleagues including salespersons, partspersons and management to resolve concerns, situations and problems. DIGITAL TECHNOLOGY Automotive service technicians use computerized scanning equipment, onboard vehicle diagnostics and hand-held diagnostic tools to gain operational information about vehicles. They access the Internet and databases to retrieve repair information. Automotive service technicians use digital technology to exchange information with other technicians, service managers, colleagues in other locations and manufacturer support specialists. Keyboarding and basic computer skills are an asset. CONTINUOUS LEARNING Constant change in the industry makes it vital for automotive service technicians to stay current with the latest technology. They learn on the job, in organized information activities and in work discussion groups. Their training is provided by vehicle manufacturers, parts suppliers, employers and associations. They also advance skills by reading work-related magazines, periodicals and automotive websites. 11 Red Seal Occupational Standard - Automotive Service Technician - 2016 13 INDUSTRY EXPECTED PERFORMANCE All tasks must be performed according to the applicable jurisdictional regulations and standards. All health and safety standards must be respected and observed. Work should be done efficiently and at a high quality without material waste or environmental damage. All requirements of the manufacturer specifications must be met. Automotive service technicians should work professionally and strive to meet or exceed client expectations. As they progress in their career there is an expectation they continue to upgrade their skills and knowledge to keep pace with industry and promote continuous learning in their trade including mentoring of apprentices. At a journeyperson level of performance, all tasks must be done with minimal direction and supervision 12 Red Seal Occupational Standard - Automotive Service Technician - 2016 14 LANGUAGE REQUIREMENTS It is expected that journeypersons are able to understand and communicate in either English or French, which are Canada’s official languages. English or French are the common languages of business as well as languages of instruction in apprenticeship programs. 13 Red Seal Occupational Standard - Automotive Service Technician - 2016 15 PIE CHART OF RED SEAL EXAMINATION WEIGHTINGS H A 5% 6% G B 8% 19% F 21% C 9% E D 17% 15% MWA A Performs Common Occupational Skills 6% MWA B Diagnoses and Repairs Engine and Engine Support Systems 19% MWA C Diagnoses and Repairs Vehicle Module Communications Systems 9% MWA D Diagnoses and Repairs Driveline Systems 15% MWA E Diagnoses and Repairs Electrical and Comfort Control Systems 17% MWA F Diagnoses and Repairs Steering and Suspension, Braking, Control Systems, 21% Tires, Hubs and Wheel Bearings MWA G Diagnoses and Repairs Restraint Systems, Body Components, Accessories 8% and Trim MWA H Diagnoses and Repairs Hybrid and Electric Vehicles (EV) 5% This pie chart represents a breakdown of the interprovincial Red Seal examination. Percentages are based on the collective input from workers from the trade from across Canada. The Task Matrix on the next pages indicates the breakdown of tasks and sub-tasks within each Major Work Activity, the breakdown of questions assigned to the Tasks. The Interprovincial examination for this trade has 125 questions. 14 Red Seal Occupational Standard - Automotive Service Technician - 2016 16 AUTOMOTIVE SERVICE TECHNICIAN TASK MATRIX A – Performs common occupational skills 6% Task A-1 A-1.01 Maintains safe work A-1.02 Uses personal Performs safety-related functions environment protective equipment (PPE) 31% and safety equipment Task A-2 A-2.01 Uses tools and A-2.02 Uses fasteners, A-2.03 Uses hoisting and Uses tools, equipment and equipment tubing, hoses and fittings lifting equipment documentation 50% A-2.04 Uses technical information Task A-3 A-3.01 Uses communication A-3.02 Uses mentoring Uses communication and mentoring techniques techniques techniques 19% 15 Red Seal Occupational Standard - Automotive Service Technician 2016 17 B – Diagnoses and repairs engine and engine support systems 19% Task B-4 B-4.01 Diagnoses cooling B-4.02 Diagnoses lubricating B-4.03 Diagnoses engine Diagnoses engine systems systems systems assembly 19% B-4.04 Diagnoses accessory drive systems Task B-5 B-5.01 Repairs cooling B-5.02 Repairs lubricating B-5.03 Repairs engine Repairs engine systems systems systems assembly 16% B-5.04 Repairs accessory drive systems Task B-6 B-6.01 Diagnoses gasoline B-6.02 Diagnoses gasoline B-6.03 Diagnoses gasoline Diagnoses gasoline engine support fuel delivery and injection ignition systems intake/exhaust systems systems systems 25% B-6.04 Diagnoses gasoline emission control systems Task B-7 B-7.01 Repairs gasoline fuel B-7.02 Repairs gasoline B-7.03 Repairs gasoline Repairs gasoline engine support delivery and injection systems ignition systems intake/exhaust systems systems 19% B-7.04 Repairs gasoline emission control systems 16 Red Seal Occupational Standard - Automotive Service Technician 2016 18 Task B-8 B-8.01 Diagnoses diesel fuel B-8.02 Diagnoses diesel B-8.03 Diagnoses diesel Diagnoses diesel engine support delivery and injection systems intake/exhaust systems emission control systems systems 12% Task B-9 B-9.01 Repairs diesel fuel B-9.02 Repairs diesel B-9.03 Repairs diesel Repairs diesel engine support systems delivery and injection systems intake/exhaust systems emission control systems 9% C – Diagnoses and repairs vehicle module communications 9% systems Task C-10 C-10.01 Reads diagnostic C-10.02 Monitors data C-10.03 Interprets test Diagnoses vehicle networking systems trouble codes (DTCs) results 67% C-10.04 Tests system circuitry and components Task C-11 C-11.01 Updates component C-11.02 Replaces C-11.03 Verifies vehicle Repairs vehicle networking systems software components module communications 33% system repair 17 Red Seal Occupational Standard - Automotive Service Technician 2016 19 D – Diagnoses and repairs driveline systems 15% Task D-12 D-12.01 Diagnoses drive D-12.02 Diagnoses manual D-12.03 Diagnoses automatic Diagnoses driveline systems shafts and axles transmissions/transaxles transmissions/transaxles 59% D-12.04 Diagnoses clutches D-12.05 Diagnoses transfer D-12.06 Diagnoses final drive cases assemblies Task D-13 D-13.01 Repairs drive shafts D-13.02 Repairs manual D-13.03 Repairs automatic Repairs driveline systems and axles transmissions/transaxles transmissions/transaxles 41% D-13.04 Repairs clutches D-13.05 Repairs transfer D-13.06 Repairs final drive cases assemblies E – Diagnoses and repairs electrical and comfort control systems 17% Task E-14 E-14.01 Diagnoses basic E-14.02 Diagnoses E-14.03 Diagnoses lighting Diagnoses electrical systems and wiring and electrical systems starting/charging systems and wiper systems components and batteries 41% E-14.04 Diagnoses E-14.05 Diagnoses electrical E-14.06 Diagnoses entertainment systems options instrumentation and information displays E-14.07 Diagnoses electrical accessories Task E-15 E-15.01 Repairs basic wiring E-15.02 Repairs E-15.03 Repairs lighting and Repairs electrical systems and and electrical systems starting/charging systems wiper systems components and batteries 19% 18 Red Seal Occupational Standard - Automotive Service Technician 2016 20 E-15.04 Repairs E-15.05 Repairs electrical E-15.06 Repairs entertainment systems options instrumentation and information displays E-15.07 Installs electrical E-15.08 Repairs electrical accessories accessories Task E-16 E-16.01 Diagnoses air flow E-16.02 Diagnoses refrigerant E-16.03 Diagnoses heating Diagnoses heating, ventilation and air control systems systems systems conditioning (HVAC) and comfort control systems 25% Task E-17 E-17.01 Repairs air flow E-17.02 Repairs refrigerant E-17.03 Repairs heating Repairs HVAC and comfort control control systems systems systems systems 15% F – Diagnoses and repairs steering and suspension, braking, 21% control systems, tires, hubs and wheel bearings Task F-18 F-18.01 Diagnoses steering, F-18.02 Diagnoses braking F-18.03 Diagnoses tires, Diagnoses steering and suspension, suspension and control and control systems wheels, hubs and wheel braking, control systems, tires, wheels, systems bearings hubs and wheel bearings 59% Task F-19 F-19.01 Repairs steering, F-19.02 Repairs braking and F-19.03 Repairs tires, wheels, Repairs steering and suspension, suspension and control control systems hubs and wheel bearings braking, control systems, tires, wheels, systems hubs and wheel bearings 41% 19 Red Seal Occupational Standard - Automotive Service Technician 2016 21 G – Diagnoses and repairs restraint systems, body components, 8% accessories and trim Task G-20 G-20.01 Diagnoses restraint G-20.02 Diagnoses wind G-20.03 Diagnoses interior Diagnoses restraint systems, body systems noises, rattles and water leaks and exterior components, components, accessories and trim accessories and trim 64% G-20.04 Diagnoses latches, locks and movable glass Task G-21 G-21.01 Repairs restraint G-21.02 Repairs wind noises, G-21.03 Repairs interior and Repairs restraint systems, body systems rattles and water leaks exterior components, components, accessories and trim accessories and trim 36% G-21.04 Repairs latches, locks and movable glass H – Diagnoses and repairs hybrid and electric vehicles (EV) 5% Task H-22 H-22.01 Implements specific H-22.02 Diagnoses hybrid and Diagnoses hybrid and EV safety protocols for hybrid and EV systems 64% EV Task H-23 H-23.01 Repairs hybrid H-23.02 Repairs EV systems Repairs hybrid and EV vehicle systems 36% 20 Red Seal Occupational Standard - Automotive Service Technician 2016 22 MAJOR WORK ACTIVITY A Performs common occupational skills TASK A-1 Performs safety-related functions TASK DESCRIPTOR Proper use of personal protective equipment (PPE) and safe work practices is essential due to the fact that automotive service technicians are using hazardous materials and potentially dangerous equipment. A-1.01 Maintains safe work environment Essential Skills Oral Communication, Document Use, Thinking NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-1.01.01P recognize potential worksite hazards and worksite hazards and hazardous hazardous materials materials are identified according to safety regulations A-1.01.02P apply jurisdictional safety regulations jurisdictional safety regulations are located, identified and applied A-1.01.03P handle, remove and dispose of hazardous materials are handled, hazardous materials removed and disposed of according to jurisdictional regulations and manufacturers’ information A-1.01.04P perform sensory inspection of vehicles vehicles are inspected prior to test drive to ensure safe operation A-1.01.05P maintain clean and clutter-free work area work area is clean and clutter-free according to jurisdictional regulations and workplace policies A-1.01.06P adhere to manufacturers’ safety manufacturers’ safety guidelines are guidelines followed when working on a vehicle or using equipment A-1.01.07P remove, repair or replace defective defective equipment is removed, repaired equipment or replaced according to manufacturers’ information 21 Red Seal Occupational Standard - Automotive Service Technician 2016 23 A-1.01.08P report hazards and safety concerns to supervisor is notified of all hazards and supervisor safety concerns RANGE OF VARIABLES worksite hazards include: spills, noise level, air quality, obstructions, defective equipment, and flammable, reactive, toxic and explosive materials hazardous materials include: supplemental restraint system components, batteries, various automotive fluids and chemicals, various cleaning fluids and chemicals safety regulations include: Occupational Health and Safety (OH&S), Workplace Hazardous Materials Information System (WHMIS)/Globally Harmonized System (GHS) hazards include: personal, environmental, shop/facility (fire, explosion, gases), vehicle (restraint systems, high voltage systems, high pressure fuel systems) KNOWLEDGE Learning Outcomes Learning Objectives A-1.01.01L demonstrate knowledge of safe work describe safe work practices to maintain a practices safe work environment A-1.01.02L demonstrate knowledge of regulatory identify and describe jurisdictional safety requirements pertaining to safety regulations to maintain a safe work environment identify components of WHMIS/GHS identify and describe jurisdictional requirements for handling and disposing of hazardous materials RANGE OF VARIABLES safety regulations include: OH&S, WHMIS/GHS components of WHMIS/GHS include: safety data sheets (SDS), labels, training hazardous materials include: supplemental restraint system components, batteries, various automotive fluids and chemicals, various cleaning fluids and chemicals 22 Red Seal Occupational Standard - Automotive Service Technician 2016 24 A-1.02 Uses personal protective equipment (PPE) and safety equipment Essential Skills Document Use, Thinking, Reading NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-1.02.01P select PPE and safety equipment PPE and safety equipment are selected required for specific tasks and used according to location, environment, application, jurisdictional regulations and manufacturers’ information A-1.02.02P recognize workplace hazards that workplace hazards that require the use require the use of PPE and safety of PPE and safety equipment are equipment determined according to task A-1.02.03P inspect and maintain PPE and safety PPE and safety equipment are equipment inspected and maintained according to jurisdictional regulations and manufacturers’ information A-1.02.04P operate safety equipment safety equipment is operated according to jurisdictional regulations and manufacturers’ information A-1.02.05P recognize, remove and replace defective defective PPE is identified, removed, PPE repaired, serviced, or replaced according to manufacturers’ information A-1.02.06P recognize, remove, service or replace defective safety equipment is identified, defective safety equipment removed, repaired, serviced, or replaced according to manufacturers’ information A-1.02.07P report defective PPE and safety supervisor is notified of all defective PPE equipment to supervisor and safety equipment RANGE OF VARIABLES PPE includes: work boots, ear protection, eye protection, face shields, insulating gloves, fire resistant clothing, breathing apparatus safety equipment includes: jack stands, exhaust ventilation fans, fire extinguishers, lock-out devices, respirators jurisdictional regulations include: WHMIS/GHS, OH&S workplace hazards include: personal, environmental, shop/facility (fire, explosion, gases), vehicle (restraint systems, high voltage systems, high pressure fuel systems) 23 Red Seal Occupational Standard - Automotive Service Technician 2016 25 KNOWLEDGE Learning Outcomes Learning Objectives A-1.02.01L demonstrate knowledge of PPE, their identify types of PPE and describe their applications, limitations and procedures applications and limitations for use for use describe the care and maintenance of PPE A-1.02.02L demonstrate knowledge of safety identify types of safety equipment and equipment their applications and describe their applications procedures for use describe the care and maintenance of safety equipment RANGE OF VARIABLES PPE includes: work boots, ear protection, eye protection, face shields, insulating gloves, fire resistant clothing, breathing apparatus safety equipment includes: jack stands, exhaust ventilation fans, fire extinguishers, lock-out devices, respirators TASK A-2 Uses tools, equipment and documentation TASK DESCRIPTOR Proper use of tools, equipment, materials and documentation is important for safe and effective vehicle repair. A-2.01 Uses tools and equipment Essential Skills Numeracy, Thinking, Document Use NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-2.01.01P organize and store personal tools and personal tools and equipment are equipment organized and stored so that they can be accessed efficiently A-2.01.02P organize and store shop tools and shop tools and equipment are equipment organized and stored according to shop standards and safety regulations 24 Red Seal Occupational Standard - Automotive Service Technician 2016 26 A-2.01.03P inspect tools and equipment regularly to wear, damage, defects or expiry are recognize wear, damage, defects or identified according to safety regulations expiry and manufacturers’ information A-2.01.04P clean, lubricate and maintain tools and tools and equipment are cleaned, equipment lubricated and maintained and according to manufacturers’ information A-2.01.05P identify, remove, repair or replace defective equipment is identified and defective equipment communicated to management, and removed, repaired or replaced according to manufacturers’ information A-2.01.06P calibrate measuring tools measuring tools’ settings are calibrated to manufacturers’ information A-2.01.07P operate shop tools and equipment operation of shop tools and equipment follows manufacturers’ information RANGE OF VARIABLES shop tools and equipment include: brake lathe, tire changing machine, wheel balancer, battery chargers, vices, presses measuring tools include: micrometers, vernier calipers, pressure gauges, torque wrenches KNOWLEDGE Learning Outcomes Learning Objectives A-2.01.01L demonstrate knowledge of hand and identify types of hand tools and describe power tools, their applications, their applications and procedures for use maintenance and procedures for use describe the procedures used to store and maintain hand tools identify types of power tools and describe their applications and procedures for use describe the procedures used to store and maintain power tools describe safe operating procedures for hand and power tools A-2.01.02L demonstrate knowledge of measuring identify types of measuring and testing and testing devices, their applications, devices and describe their applications maintenance and procedures for use and procedures for use identify types of scan tools and digital multimeters (DMM) and describe their applications describe the procedures used to store and maintain measuring and testing devices A-2.01.03L demonstrate knowledge of shop tools identify types of shop tools and and equipment, their applications, equipment and describe their maintenance and procedures for use applications and procedures for use describe the procedures used to store and maintain shop tools and equipment 25 Red Seal Occupational Standard - Automotive Service Technician 2016 27 A-2.01.04L demonstrate knowledge of welding, identify types of welding, cutting and cutting and heating equipment and their heating equipment and describe their applications applications RANGE OF VARIABLES power tools include: electric, pneumatic, hydraulic measuring and testing devices include: micrometers, vernier calipers, pressure gauges, torque wrenches shop tools and equipment include: brake lathe, tire changing machine, wheel balancer, battery chargers, vices, presses welding, cutting and heating equipment includes: oxy-acetylene heating and cutting, gas metal arc welding (GMAW), metal inert gas welding (MIG), shielded metal arc welding (SMAW) A-2.02 Uses fasteners, tubing, hoses and fittings Essential Skills Numeracy, Thinking, Document Use NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-2.02.01P select fasteners fasteners are selected by size, grade, thread pitch and type according to application and manufacturers’ information A-2.02.02P remove and install fasteners fasteners are removed and installed according to manufacturers’ torque specifications and procedures A-2.02.03P extract broken or damaged fasteners broken or damaged fasteners are removed A-2.02.04P restore damaged threads damaged threads are restored to usable condition A-2.02.05P select tubing, hoses and fittings tubing, hoses and fittings are selected according to application and manufacturers’ information A-2.02.06P flare tubing tubing is flared to standards, application and manufacturers’ information 26 Red Seal Occupational Standard - Automotive Service Technician 2016 28 KNOWLEDGE Learning Outcomes Learning Objectives A-2.02.01L demonstrate knowledge of fasteners, identify types of fasteners and describe tubing, hoses, and fittings, their their applications and procedures for use applications and procedures for use identify types of tubing and hoses and describe their applications and procedures for use identify types of fittings and flares and describe their applications and procedures for use A-2.03 Uses hoisting and lifting equipment Essential Skills Document Use, Thinking, Numeracy NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-2.03.01P determine vehicle or item lifting points and vehicle or item lifting points and required required adapters and extensions adapters and extensions are used and determined according to manufacturers’ information A-2.03.02P determine type and capacity of hoisting type and capacity of hoisting and lifting and lifting equipment required for vehicle equipment is selected according to type of or item to be lifted vehicle A-2.03.03P operate vehicle hoists and lifting vehicle hoists and lifting equipment are equipment operated according to manufacturers’ recommendations and safe operating procedures A-2.03.04P operate shop lifting equipment shop lifting equipment is operated according to manufacturers’ safe operating procedures A-2.03.05P inspect hoisting and lifting equipment hoisting and lifting equipment is inspected according to manufacturers’ information and jurisdictional regulations 27 Red Seal Occupational Standard - Automotive Service Technician 2016 29 A-2.03.06P remove from service or replace defective defective hoisting and lifting equipment is hoisting and lifting equipment removed from service or replaced according to jurisdictional regulations RANGE OF VARIABLES shop lifting equipment includes: chain falls, overhead cranes, hydraulic jacks, engine hoists, vehicle hoists KNOWLEDGE Learning Outcomes Learning Objectives A-2.03.01L demonstrate knowledge of vehicle identify safety considerations pertaining hoisting and lifting equipment, their to vehicle hoisting and lifting applications and procedures for use identify the types of vehicle hoisting and lifting equipment and accessories and their applications describe procedures for use of vehicle hoisting and lifting equipment describe the procedures used to inspect, store and maintain vehicle hoisting and lifting equipment A-2.03.02L demonstrate knowledge of shop lifting identify safety considerations pertaining equipment, their applications and to shop lifting equipment procedures for use identify types of shop lifting equipment and their applications describe procedures for use of shop lifting equipment describe the procedures used to inspect, store and maintain shop lifting equipment RANGE OF VARIABLES safety considerations include: OH&S regulations, safe work practices shop lifting equipment includes: chain falls, overhead cranes, hydraulic jacks, engine hoists, vehicle hoists 28 Red Seal Occupational Standard - Automotive Service Technician 2016 30 A-2.04 Uses technical information Essential Skills Document Use, Reading, Digital Technology NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-2.04.01P access technical diagnostic and repair technical diagnostic and repair information information is accessed A-2.04.02P interpret and apply technical information technical information is interpreted and applied through diagnostic and repair procedure A-2.04.03P create parts and labour lists and work estimates and work orders are created orders according to company policy KNOWLEDGE Learning Outcomes Learning Objectives A-2.04.01L demonstrate knowledge of trade locate and interpret identification codes documents and their use found on the vehicle and vehicle components identify and interpret types of trade documents A-2.04.02L demonstrate knowledge of preparing and describe the procedures used to prepare interpreting trade documents and complete documentation RANGE OF VARIABLES documents include: repair orders, estimates, history, preventative maintenance reports and schedules, work orders, schematics and service information, technical service bulletins (TSB), industry standard labour guides, pre-delivery inspection reports identification codes include: vehicle identification number (VIN), component identification codes, diagnostic indicators 29 Red Seal Occupational Standard - Automotive Service Technician 2016 31 TASK A-3 Uses communication and mentoring techniques TASK DESCRIPTOR Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills. A-3.01 Uses communication techniques Essential Skills Oral Communication, Document Use, Working with Others NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes no yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-3.01.01P demonstrates two-way communication instructions and messages are practices one-on-one and in a group understood by all parties involved in communication A-3.01.02P listens using active listening practices steps of active listening are utilized A-3.01.03P receives and responds to feedback on response to feedback indicates work understanding and corrective measures are taken A-3.01.04P explains and provides feedback explanation and feedback is provided and task is carried out as directed A-3.01.05P uses questioning to improve questions enhance understanding, communication on-the-job training and goal setting A-3.01.06P participates in discussions meetings are attended and information is understood and applied RANGE OF VARIABLES active listening includes: hearing, comprehending, interpreting, reflecting, responding, paraphrasing KNOWLEDGE Learning Outcomes Learning Objectives A-3.01.01L demonstrate knowledge of trade define terminology used in the trade terminology A-3.01.02L demonstrate knowledge of effective describe the importance of using effective communication practices verbal and non-verbal communication with people in the workplace A-3.01.03L demonstrate knowledge of technical identify sources of information to resources available effectively communicate 30 Red Seal Occupational Standard - Automotive Service Technician 2016 32 A-3.01.04L demonstrate knowledge of various identify communication and learning learning styles styles A-3.01.05L demonstrate the knowledge and benefits identify personal responsibilities and of a productive team environment attitudes that contribute to on-the-job success A-3.01.06L demonstrate knowledge of policies and identify communication that constitutes procedures regarding harassment and harassment and discrimination discrimination RANGE OF VARIABLES people in the workplace include: other tradespeople, colleagues, apprentices, supervisors, clients, manufacturers sources of information include: regulations, occupational health and safety requirements, diagrams, schematics, specifications, manufacturer and shop documentation, on-line resources personal responsibilities and attitudes include: asking questions, working safely, accepting constructive feedback, time management and punctuality, respect for authority, efficient work practice, and good stewardship of materials, tools and property harassment includes: objectionable conduct, comment or display made either on a one-time or continuous basis that demeans, belittles, or causes personal humiliation or embarrassment to the recipient discrimination is prohibited based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or conviction for which a pardon has been granted or in respect of which a record suspension has been ordered A-3.02 Uses mentoring techniques Essential Skills Working with Others, Oral Communication, Continuous Learning NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes no yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment A-3.02.01P identify and communicate learning objective and point of the lesson are objective and point of lesson explained A-3.02.02P link lesson to other lessons and the job lesson order and unplanned learning opportunities are defined A-3.02.03P demonstrates performance of a skill to steps required to demonstrate a skill learner are performed A-3.02.04P set up conditions required for learner to practice conditions are set up so that practice a skill the skill can be performed A-3.02.05P assess ability to perform tasks with performance improves with practice to a increasing independence point where skill can be done with little supervision 31 Red Seal Occupational Standard - Automotive Service Technician 2016 33 A-3.02.06P give supportive and corrective feedback trade practices are adopted after having been given supportive and corrective feedback A-3.02.07P support learner in pursuing technical technical training is completed within training opportunities timeframe prescribed by apprenticeship authority A-3.02.08P support equity groups workplace is harassment and discrimination-free RANGE OF VARIABLES steps required to demonstrate a skill include: understanding the who, what, where, when and why, explaining, showing, giving encouragement, following up to ensure skill is performed correctly practice conditions include: guided, limited independence, full independence KNOWLEDGE Learning Outcomes Learning Objectives A-3.02.01L identify, explain and demonstrate describe the importance of individual strategies for learning skills in the experience workplace describe the shared responsibilities for workplace learning identify different ways of learning and determine one’s own learning preferences and explain how these relate to learning new skills describe the importance of different types of skills in the workplace describe the importance of essential skills in the workplace identify different ways of learning identify different learning needs and strategies to meet learning needs identify strategies to assist in learning a skill A-3.02.02L identify, explain and demonstrate identify different roles played by a strategies for teaching workplace skills workplace mentor describe the steps involved in teaching skills explain the importance of identifying the point of a lesson identify how to choose the effective time to present a lesson explain the importance of linking the lessons identify the components of the skill (the context) 32 Red Seal Occupational Standard - Automotive Service Technician 2016 34 describe considerations in setting up opportunities for skill practice explain the importance of providing feedback identify techniques for giving effective feedback describe a skills assessment identify methods of assessing progress explain how to adjust a lesson to different situations RANGE OF VARIABLES essential skills are: reading, writing, document use, oral communication, numeracy, thinking, working with others, digital technology, continuous learning learning needs include: learning disabilities, learning preferences, language proficiency strategies to assist in learning a skill include: understanding the basic principles of instruction, developing coaching skills, being mature and patient, providing feedback steps involved in teaching skills include: identifying the point of the lesson, linking the lesson, demonstrating the skill, providing practice, giving feedback, assessing skills and progress 33 Red Seal Occupational Standard - Automotive Service Technician 2016 35 MAJOR WORK ACTIVITY B Diagnoses and repairs engine and engine support systems TASK B-4 Diagnoses engine systems TASK DESCRIPTOR Technicians diagnose engine assemblies including their lubricating, cooling and accessory systems. B-4.01 Diagnoses cooling systems Essential Skills Document Use, Thinking, Oral Communication NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment B-4.01.01P verify concern concern is verified to determine diagnostic strategy B-4.01.02P select and use diagnostic tools and diagnostic tools and equipment are equipment selected and used according to manufacturers' information B-4.01.03P inspect components components are inspected for wear, damage and defects B-4.01.04P analyze coolant coolant is analyzed for concentration, chemistry and contamination using procedures according to manufacturers’ information B-4.01.05P identify restrictions in air and coolant flow restrictions in air and coolant flow are identified through system operation tests B-4.01.06P check and identify electronically- electronically-controlled system faults controlled system faults are identified according to manufacturers' information B-4.01.07P check and identify mechanical system mechanical system faults are identified faults according to manufacturers' information 34 Red Seal Occupational Standard - Automotive Service Technician 2016 36 B-4.01.08P pressure test cooling system and cooling system and components are components pressure tested to locate leaks and faults B-4.01.09P record, interpret and analyze results of results of tests and inspections are tests and inspections recorded, interpreted, analyzed and compared to manufacturers’ information, and required repair is determined RANGE OF VARIABLES diagnostic tools and equipment include: pressure testers, coolant strength testers, infrared temperature guns, scan tools components include: water pumps, radiators, thermostats, tubes, hoses, belts, tensioners, shrouds electronically-controlled system faults include: blown fuses, defective motors, circuit failures, sensors out of range mechanical system faults include: mechanical fan, fan clutch and belt tension malfunctions, incorrect routing KNOWLEDGE Learning Outcomes Learning Objectives B-4.01.01L demonstrate knowledge of cooling identify types of cooling systems systems, their components and operation identify cooling system components and describe their purpose and operation identify types of coolants and chemical additives and describe their characteristics and applications identify types of hoses, tubing, belts, gaskets, seals and sealants and describe their applications identify types of fan systems and describe their components and operation identify related systems and describe their relationship to cooling systems B-4.01.02L demonstrate knowledge of the describe the procedures used to procedures used to diagnose cooling diagnose cooling systems systems identify warning systems and indicators and describe their purpose and operation 35 Red Seal Occupational Standard - Automotive Service Technician 2016 37 identify types of diagnostic tools and equipment and describe their applications and procedures for use RANGE OF VARIABLES components include: water pumps, radiators, thermostats, tubes, hoses, belts, tensioners, shrouds fan systems include: mechanical, electric, hydraulic related systems include: heating, ventilation and air conditioning (HVAC), coolers and auxiliary coolers, coolant heaters procedures used to diagnose include: verify concern, perform sensory inspections, retrieve DTCs, access service information, conduct tests and measurements, isolate problem and identify root cause warning systems and indicators include: lights, gauges, audible alarms diagnostic tools and equipment include: pressure testers, coolant strength testers, infrared temperature guns, scan tools B-4.02 Diagnoses lubricating systems Essential Skills Document Use, Thinking, Numeracy NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment B-4.02.01P verify concern concern is verified to determine diagnostic strategy B-4.02.02P select and use diagnostic tools and diagnostic tools and equipment are equipment selected and used according to manufacturers' information B-4.02.03P inspect components components are inspected for wear, damage, defects and blockages B-4.02.04P inspect engine oil engine oil is inspected to identify contamination and oil levels B-4.02.05P identify system faults system faults are identified according to manufacturers' information B-4.02.06P perform oil pressure tests oil pressure tests are performed, recorded and compared to manufacturers’ information 36 Red Seal Occupational Standard - Automotive Service Technician 2016 38 B-4.02.07P record, interpret and analyze results of results of tests and inspections are tests and inspections recorded, interpreted, analyzed and compared to manufacturers’ information, and required repair is determined RANGE OF VARIABLES diagnostic tools and equipment include: pressure gauges, scan tools, black light and dye penetrant components include: pumps and drives, coolers, lines/hoses, filters, chains, tensioners system faults include: leaks, low and high pressures, pump drive malfunctions KNOWLEDGE Learning Outcomes Learning Objectives B-4.02.01L demonstrate knowledge of engine identify types of engine lubricants and lubricating systems, their components and describe their characteristics and operation applications identify types of oil pumps and describe their purpose and operation identify types of oil coolers and describe their purpose and operation identify types of hoses, tubing, gaskets, seals and sealants and describe their applications describe oil flow, filtration and pressure regulation identify testing procedures for checking oil contaminations identify types of warning systems and indicators and describe their purpose and operation B-4.02.02L demonstrate knowledge of the describe the procedures used to procedures used to diagnose engine diagnose engine lubricating systems lubricating systems RANGE OF VARIABLES engine lubricants include: grades and classifications, synthetics, additives oil pumps include: rotor type, vane type, gear type oil coolers include: oil-to-air, oil-to-coolant warning systems and indicators include: lights, gauges, audible alarms procedures used to diagnose include: verify concern, perform sensory inspections, retrieve DTCs, access service information, conduct tests and measurements, isolate problem and identify root cause 37 Red Seal Occupational Standard - Automotive Service Technician 2016 39 B-4.03 Diagnoses engine assembly Essential Skills Document Use, Thinking, Numeracy NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment B-4.03.01P verify concern concern is verified to determine diagnostic strategy B-4.03.02P select and use diagnostic tools and diagnostic tools and equipment are equipment selected and used to isolate concerns B-4.03.03P perform tests tests are performed according to manufacturers' information B-4.03.04P inspect engine assembly components engine assembly components are inspected for wear, damage and defects B-4.03.05P inspect valve timing and valve timing valve timing and valve timing components components are inspected for operation according to manufacturers’ information B-4.03.06P record, interpret and analyze results of results of tests and inspections are tests and inspections recorded, interpreted, analyzed and compared to manufacturers’ information, and required repair is determined RANGE OF VARIABLES diagnostic tools and equipment include: scan tools, compression testers, measuring tools, stethoscopes, vibration analyzer concerns include: noise, vibration and harshness (NVH), oil consumption, lack of power, fluid leaks tests include: cylinder leak-down, compression, vacuum engine assembly components include: crankshafts, camshafts, bearings, pistons and rings, engine block, cylinder head assemblies, gaskets, variable valve actuators valve timing components include: timing belt or chain, gears, actuators, tensioners, pulleys, variable valve timing (VVT) KNOWLEDGE Learning Outcomes Learning Objectives B-4.03.01L demonstrate knowledge of engine theory define and explain terminology associated with engines explain internal combustion principles B-4.03.02L demonstrate knowledge of engine identify types of engine classifications assemblies, their components and operation 38 Red Seal Occupational Standard - Automotive Service Technician 2016 40 identify types of engine configurations and describe their construction identify types of valve train configurations and valve timing control systems operations and describe their construction identify types of fasteners, gaskets, seals and sealants and describe their applications and procedures for use identify engine assembly components and describe their design, purpose and operation identify types of diagnostic tools and equipment and describe their applications and procedures for use describe engine displacement, compression ratios and horsepower identify related components and describe their relationship to engine assembly B-4.03.03L demonstrate knowledge of the identify types and sources of engine procedures used to diagnose engine assembly problems assemblies describe the procedures used to diagnose engine assembly problems RANGE OF VARIABLES components include: crankshafts, camshafts, bearings, pistons and rings, engine block, cylinder head assemblies, gaskets, variable valve actuators engine classifications include: fuel (diesel, gasoline, alternate fuels), 2 or 4 stroke, cooling (air, liquid) engine configurations include: inline, rotary, opposed, V valve train configurations include: push rod, overhead cam, multi-valve, solenoid operated valve engine assembly components include: crankshafts, camshafts, bearings, pistons and rings, engine block, cylinder head assemblies, gaskets, variable valve actuators diagnostic tools and equipment include: pyrometer, laser tools, straight edges, electronic vibration analyzers, stethoscopes related components include: engine oil coolers, lines, hoses, pulleys procedures used to diagnose include: verify concern, perform sensory inspections, retrieve DTCs, access service information, conduct tests and measurements, isolate problem and identify root cause 39 Red Seal Occupational Standard - Automotive Service Technician 2016 41 B-4.04 Diagnoses accessory drive systems Essential Skills Document Use, Thinking, Digital Technology NL NS PE NB QC ON MB SK AB BC NT YT NU yes yes yes yes yes yes yes yes yes yes NV NV NV SKILLS Performance Criteria Evidence of Attainment B-4.04.01P verify concern concern is verified to determine diagnostic strategy B-4.04.02P select and use diagnostic tools and diagnostic tools and equipment are equipment selected and used according to manufacturers' information B-4.04.03P check and inspect accessory drive pulley accessory drive pulleys are inspected for alignment alignment according to manufacturers’ information B-4.04.04P identify type of drive pulley system drive pulley system is identified B-4.04.05P identify cause of noise and vibration cause of noise and vibration is identified using diagnostic tools and equipment B-4.04.06P measure belt tension belt tension is measured according to manufacturers’ information B-4.04.07P inspect accessory drive system accessory drive system components components are inspected for wear, tension and noise

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