AI-001 Framework for Business Planning PDF

Policing Standards Manual (2000) Framework for Business Planning Legislative/Regulatory Requirements Section 30(1) of the Adequacy Standards Regulation requ...

Policing Standards Manual (2000) Framework for Business Planning Legislative/Regulatory Requirements Section 30(1) of the Adequacy Standards Regulation requires a police service board to prepare, at least once every three years, a business plan that addresses:  the objectives, core business and functions of the police service, including how it will provide adequate and effective police services;  quantitative and qualitative performance objectives and indicators relating to:  the police service’s provision of community-based crime prevention initiatives, community patrol and criminal investigation services;  community satisfaction with police services;  emergency calls for service;  violent crime and clearance rates for violent crime;  property crime and clearance rates for property crime;  youth crime and clearance rates for youth crime;  police assistance to victims of crime and re-victimization rates; and  road safety;  information technology;  police facilities; and  resource planning. In addition, section 32(1) requires a board to enter into a protocol with municipal council that sets out the dates by which the business plan should be provided to municipal council, the responsibility for making it public, and if municipal council chooses, jointly determining and participating in the consultation processes for the development of the business plan. Furthermore, section 32(2) requires a board to consult with its municipal council, school boards, community organizations and groups, businesses and members of the public during the development of the business plan. Sample Board Policy Board Policy #_____________ It is the policy of the _______________ Police Services Board with respect to business planning that: Consultation 1. This Board, in partnership with the Chief of Police, will prepare a strategy for the development of the business plan, consistent with the requirements of the Adequacy February 2000 AI-001 1/4 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Framework for Business Planning Standards Regulation (including the protocol with municipal council), that will include consultation on: a) an environmental scan of the community that highlights crime, calls for service and public disorder trends within the community; b) the results achieved by the police service in relation to the business plan currently in effect; c) a summary of the workload assessments and service delivery evaluations undertaken during the existing business plan cycle; d) the board’s proposals with respect to the police service’s objectives, core business and functions, and performance objectives and indicators for the eight functions set out in the Adequacy Standards Regulation; and e) the estimated cost of delivering adequate and effective police services to meet the needs identified in the draft business plan. Performance 2. This Board, in partnership with the Chief of Police, will consider when developing Objectives the performance objectives, factors such as: a) the police service’s existing and/or previous performance, and estimated costs; b) crime, calls for service and public disorder analysis and trends, and other social, demographic and economic factors that may impact on the community; c) the type of performance objectives, indicators and results being used/achieved in other similar/comparable jurisdictions; d) the availability of measurements for assessing the success in achieving the performance objectives; and e) community expectations, derived from the consultation process, community satisfaction surveys, and victimization surveys. 3. The business plan will include the estimated cost projections for implementing the business plan for each year that the plan covers. Information 4. This Board, in partnership with the Chief of Police, will include in the business plan Technology an information technology plan that: a) is based on an evaluation of the police service’s information technology needs, including its capacity to electronically share information with other agencies, organizations and community groups; b) requires the periodic review of key business processes, practices and related technology to identify possible changes that may reduce the administrative workload of front-line officers; and c) addresses information technology acquisition, updating, replacement and training. Police 5. This Board, in partnership with the Chief of Police, will include in the business plan a Facilities police facilities plan that, at minimum, ensures that the police service maintains one or February 2000 AI-001 2/4 Ontario Ministry of the Solicitor General Policing Standards Manual (2000) Framework for Business Planning more police facilities that are accessible to the public during normal working hours, and that during all other hours public telecommunications access to a communications centre. 6. The Chief of Police should review and report back to the board, at least once every business cycle, on whether: a) all police facilities: i) meet or exceed provincial building and fire codes; ii) have sufficient space for the efficient organization of offices and equipment; iii) be adequately heated, ventilated, illuminated and, where appropriate and practical, air conditioned, when in use; iv) have lockers, separate change area, if members are required to change at the workplace, and washroom facilities, and where appropriate and practical, shower facilities; and v) have appropriate security measures and communications; b) members of the police service have available: i) appropriate and secure working, records and equipment storage space; and ii) separate or private areas for interviewing purposes; and c) the police service’s lock-up facilities meet the following requirements: i) the minimum cell size is 7' x 4'6" x 7' high; ii) fire extinguishers are secure and readily available in the lock-up area, but out of reach of the person in custody; iii) smoke and heat detectors are installed in the lock-up area; iv) toilet facilities are provided in each lock-up; v) no unsafe conditions exist, including means of attaching ligatures; vi) first aid equipment, including airway devices for mouth to mouth resuscitation, are readily available; vii) lock-ups are separate from public view; viii) confidential interviews with legal counsel can be accommodated; ix) a proper area for prisoner processing is provided; x) cell keys are in a secure location and master or duplicate keys are readily available; xi) the area where prisoners are processed and/or searched is well illuminated, secure and has no hazardous conditions present; xii) compliant with the police service’s policy and procedures with respect to communicable diseases; and xiii) a means of constantly communicating with the main desk area and/or the communications centre is available. February 2000 AI-001 3/4 Ontario Ministry of the Solicitor General  Policing Standards Manual (2000) Framework for Business Planning 7. Where it is determined that the police facilities do not meet the requirements in 4(a), (b) and (c), the Chief of Police should prepare a plan for the Board that sets out options and costs in order to meet the requirements. Resource 8. The Chief of Police will: Planning a) implement a resource planning methodology that is either automated or manual, and which takes into account the business plan and existing demands for service; and b) at least once every business cycle, undertake and report back on workload assessments and service delivery evaluations for the following areas: i) crime prevention; ii) law enforcement, including separate assessments and evaluations for the service’s community patrol, communications and dispatch, crime analysis, criminal intelligence, criminal investigation and investigative supports functions; iii) providing assistance to victims; iv) public order maintenance; and v) emergency response services for the six functions identified in sections 21(1) and 22 of the Adequacy Standards Regulation. Communication 9. This Board, in partnership with the Chief of Police, will establish a process, with municipal council if required, for the communication of the business plan to: a) members of the police service; and b) members of the public. Police Service Guidelines Procedures 1. Every police service’s procedures should address: a) information technology and security, including electronic file management, security systems, software usage and auditing; and b) police facilities management, including: i) identifying an individual(s) who is responsible for the overall management of the police service’s facilities; ii) requiring the maintenance of an updated inventory of police facilities; and iii) the appropriate use of police facilities, including facility security and maintenance. February 2000 AI-001 4/4 Ontario Ministry of the Solicitor General