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9/27/24, 8:57 AM Free CMAA Certification Practice Test (2024) Questions 1. g g g , p Online Courses Filters...

9/27/24, 8:57 AM Free CMAA Certification Practice Test (2024) Questions 1. g g g , p Online Courses Filters  complained that telephone calls during working hours are often unanswered. The best 1 Study  2 Guides 3  4   5  Flashcards solution for the office is likely to Sections 6 7 8 9  10  Practice Test A. hire another staff person to answer the telephone. 11  12  13  14  15  Answers 16  17  18  19  20  B. ask the answering service to answer after a specified number of rings. Correct 21Correct  22  23  24  25  26 Incorrect  C. set a voice mail to answer the phone and instruct callers to call back. Unanswered CMAA Practice Test D. have all calls go first to a voicemail system so people can leave messages. Start Test If, while answering service takes calls during the night, numerous patients have complained that telephone calls during working hours are often unanswered, the best solution for the office is likely to ask the answering service to answer calls after a specified number of rings (usually 3 to 4). If an office has limited staff, the person who answers the call may need to assist the physician or may be on another line and unable to take a call. Previous Next On this page: Eligibility Exam Outline Registration Test Day How the Exam is Scored Retaking the Exam How to Study for the Exam FAQs The Certified Medical Administrative Assistant (CMAA) exam is developed and presented by the National Healthcareer Association (NHA). The nationally recognized certification demonstrates the recipient’s ability to perform the administrative tasks to keep a physician’s office or medical clinic running smoothly and efficiently. CMAA certification can improve your employment and income potential. Click “Start Test” above to take a free CMAA practice test, and check out our premium-quality CMAA test prep resources by clicking the links below! CMAA Study Guide CMAA Flashcards CMAA Exam Eligibility There are three routes to meet CMAA eligibility requirements. https://www.mometrix.com/academy/cmaa-practice-test/ 1/10