Podcast
Questions and Answers
What is likely the best solution for the office where telephone calls are often unanswered?
What is likely the best solution for the office where telephone calls are often unanswered?
- Have all calls go first to a voicemail system so people can leave messages
- Ask the answering service to answer after a specified number of rings (correct)
- Hire another staff person to answer the telephone
- Set a voicemail to answer the phone and instruct callers to call back
Who develops and presents the Certified Medical Administrative Assistant (CMAA) exam?
Who develops and presents the Certified Medical Administrative Assistant (CMAA) exam?
National Healthcareer Association (NHA)
CMAA certification can improve your employment and income potential.
CMAA certification can improve your employment and income potential.
True (A)
How many routes are there to meet CMAA eligibility requirements?
How many routes are there to meet CMAA eligibility requirements?
Flashcards
Unanswered phone calls solution
Unanswered phone calls solution
Ask the answering service to respond after a set number of rings
CMAA exam developer
CMAA exam developer
The Certified Medical Administrative Assistant exam is developed by the National Healthcareer Association
CMAA certification benefits
CMAA certification benefits
CMAA certification can enhance employment opportunities and increase income potential
CMAA eligibility routes
CMAA eligibility routes
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Study Notes
CMAA Certification Overview
- The Certified Medical Administrative Assistant (CMAA) exam is conducted by the National Healthcareer Association (NHA).
- CMAA certification validates the ability to manage administrative tasks in medical settings, ensuring smooth operations in physicians' offices or clinics.
- Achieving CMAA certification can enhance employment opportunities and increase income potential.
Exam and Practice Test Details
- A free CMAA practice test is available to help candidates prepare.
- The practice test assesses knowledge relevant to the CMAA exam and may include scenarios such as phone answering protocols during working hours.
- An office's best strategy for managing unanswered calls may involve designating an answering service to pick up after a set number of rings.
CMAA Exam Eligibility
- Eligibility for the CMAA exam can be achieved through three different routes, though specific criteria weren't outlined in the provided text.
Study Resources
- Additional preparation materials include CMAA study guides and flashcards, available for purchase to bolster test readiness.
- Various resources aim to cover exam outlines, registration processes, scoring methods, and retaking the exam.
Key Topics to Study
- Effective communication and call management in medical settings.
- Administrative processes essential for operational efficiency in healthcare.
- Understanding eligibility requirements for the CMAA certification exam.
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Description
Prepare for the CMAA certification with this free practice test designed for 2024. This quiz will cover essential topics and questions that you'll encounter on the actual exam, helping you to boost your confidence and knowledge. Test your understanding and readiness for the certification with these valuable questions.
