HR Quiz Questions PDF
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This document contains multiple-choice questions on various HR topics, including journey templates, dashboards, and security. The quiz is designed to test one's understanding of HR concepts.
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Here's a quiz based on the provided text: **Multiple Choice Questions** **1. What are the functions of a journey template owner? (Choose three)** - A. Restrict inter-departmental transfer of sensitive case details - B. Manage the order and flow of the journey stages and tasks - C. Create...
Here's a quiz based on the provided text: **Multiple Choice Questions** **1. What are the functions of a journey template owner? (Choose three)** - A. Restrict inter-departmental transfer of sensitive case details - B. Manage the order and flow of the journey stages and tasks - C. Create task templates for their audience in a simple user-friendly experience - D. Message new hire to welcome them to the team - E. Change only the task templates that they own **2. How can the maximum default size of 30MB for an Employee Document in Agent Workspace be changed?** - A. Using the maximum file upload size in megabytes Security policy - B. Using the file upload size system property - C. Using the maximum file upload size in megabytes field in the Employee Document Properties - D. Using the maximum file upload size business rule **3. Which of the following are predefined Dashboards installed with HR Case Management? (Choose three)** - A. Manager Dashboard - B. Overview - C. Workforce Administration Dashboard - D. Onboarding Dashboard - E. Employee Relations Cases Dashboard - F. HR Case Dashboard **4. What are the key differentiators between an HR Profile record and a User record? (Choose three)** - A. The HR Profile stores the employee\'s assigned delegates. - B. The HR Profile includes group membership information. - C. The HR Profile includes employee organizational information like colleagues. - D. The HR Profile stores login credential information. - E. The HR Profile may include employee marital status. - F. The HR Profile is intended to store confidential employee data that is pertinent for HR. **5. Which feature enables agents to have discussions about their work in the Next Experience user interface?** - A. Work Notes - B. Sidebar overview - C. Connect Chat - D. Scheduling **6. What kinds of records can be created using HR Service Activities? (Choose two)** - A. Workflows - B. Approvals - C. HR Templates - D. Tasks **7. User authentication and Instance restriction are examples of what type of security?** - A. Physical Security - B. Roles and Groups - C. Contextual Security - D. Platform Access **8. If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. Who can generate an HR document for the Case?** - A. Any HR professional - B. Only an HR Admin - C. Only an HR Manager - D. Only the assigned-to person **9. If a knowledge base and its articles have no user criteria selected, what can a user without a role do?** - A. Read and contribute articles - B. Read articles, but not contribute - C. Neither read nor contribute articles - D. Contribute, but not read articles **10. When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?** - A. The Document field type on the PDF Template Mappings record - B. The Preview value field on the PDF Template Mappings record - C. The Mapping field on the PDF Template Mappings record - D. The Document field on the PDF Template Mappings record Let me know if you\'d like me to add more questions or tailor them differently!