8/3 SERVICES PDF

8/3 SERVICES 1 8/3 SERVICES 8/3-01.01 SERVICE & SUPPLIES/SERVICES -01. GENERAL.01 AVAILABLE SERVICES Every service, which is available through any Department subdivision, is ref...

8/3 SERVICES 1 8/3 SERVICES 8/3-01.01 SERVICE & SUPPLIES/SERVICES -01. GENERAL.01 AVAILABLE SERVICES Every service, which is available through any Department subdivision, is referenced and cross-referenced in the following index. Requests for services shall be made by finding the concerned service in the index and following the procedure as outlined in that service’s particular reference source. Services are available as indicated by the following index:.10 INDEX Redundant sub-section TOC.25 OBTAINING REGULAR SERVICES To obtain a service regularly performed by a Department subdivision, one of the following procedures shall be used: A. Those items in the Supply Requisition System (SRS) catalog of supplies will be exchanged or repaired as shown in 8/5-42.30. B. To obtain service other than a “repair” or “exchange”, refer to the list under 8/5-42.30 for the service in question and follow the procedure as outlined in the referenced section. If the service desired is not listed, Station or Unit Commanders should verbally contact the Department subdivision responsible for the service..50 OBTAINING EMERGENCY SERVICES An “Emergency Service” is one which if not made would cause damage to persons or property or could seriously hamper the emergency operations of the Department subdivision involved. Emergency service requests are made as follows: A. Station or Unit Commanders shall make emergency requests verbally to the Department subdivision responsible for providing the service. B. When offices are closed, field commanders shall direct emergency requests for services and supplies to Metro. (Emergency building service requests are processed as shown in Volume 4, 8/3-80.12D). C. If a requisition is normally required for the service, it shall be submitted as soon as possible. -16. GENERAL SUPPLY SERVICES (STOREROOM).01 STOREROOM INFORMATION When Station or Unit Commanders desire to obtain information from the Storeroom, they may call “Stores Information” direct (485-6103)..07 SURPLUS ITEMS Items which are not necessary or are no longer used by Department subdivisions may be returned to the Storeroom as follows: A. Inventory Item: Use a SRS requisition for “CREDIT”. (Refer to Volume 4, 8/7-20.35). Include a description of the item and the Serial/I.D. Tag number. Print two copies: Copy 1 – Station copy. Copy 2 – Attach to the item. 8/3 SERVICES 2 B. Expendable Item: Requisition not necessary. (Refer to Volume 4, 8/5-28.33)..14 PURCHASE OF SALVAGEABLE ITEMS Persons wishing to purchase discarded items (i.e., fire hose) will be referred to the Salvage Division of the Department of General Services (485-2245)..22 EXCHANGE OF SHOP TOWELS AND DUST CLOTHS A. Shop Towels: As shop towels (Red Rags) become soiled, they shall be tied in bundles of 50, tagged with duplicate F-175 tags, and forwarded to Battalion Headquarters or designated station. Once a week on a scheduled day at Battalion Headquarters or designated station, the City Contract Vendor will exchange one bundle of 50 clean towels for each bundle of 50 soiled towels. One of the F-175 tags will be transferred to the clean bundles. The Battalion Commander will cause the clean towels to be delivered to the proper fire station. (Refer to Volume 4, 8/7-40.75) The Delivery Receipt left by the City Contract Vendor will be signed and sent to the Fire Department Accounting Services Section, Mail Stop 250. B. Dust Cloths: On the regular delivery day, the S&M delivery driver shall exchange clean cloths for dirty cloths on a one for one basis at Battalion Headquarters or designated station..35 WALL WASHING EQUIPMENT Station Commanders shall verbally request from the “Storekeeper”, (485-6103), the loan of aluminum scaffolding when such supplies are needed. The requesting Station Commander shall arrange transportation for this item..42 AXES For servicing of axes by S&M, the “Exchange or Repair Procedure” in Volume 4, 8/5-42.30 shall be followed. Axes shall be exchanged on a similar handle and head basis..49 NOZZLES Nozzles, shut-off butts and similar equipment shall not be disassembled by members for servicing. If the item is defective, it shall be exchanged or repaired in accordance with procedures in Volume 4, 8/5-42.30..56 FURNITURE Tables, benches, chairs, etc., shall not be altered or repaired by members. The item shall be tagged with an F-175 and forwarded to S&M. (Refer to Volume 4, 8/5-42.30). If S&M determines that the item is beyond repair, they will exchange it with an item in good condition, or if the item is not available, a SRS requisition shall be made out for credit and the item put on back order. Emergency Services Commanders may arrange for a loan on items waiting repair by contacting the “Storeroom Counter “ (485-6124)..60 NEW FURNITURE New furniture allowed in the budget will be ordered and designated through the Budget Committee. New furniture may be stored at S&M until such time as it is issued in accordance with orders from the Budget Committee..63 OFFICE EQUIPMENT The repair of Department issued office equipment shall be arranged through the Building Administration Section (BAS) "Office Equipment" includes: typewriters, adding machines, paper shredders, memory writers, dictaphones, time clocks, time stamps, and microfilm duplicators. “Office equipment” does not include: FAX machines, photocopiers, computers, telephones, or telephone answer machines. Follow current procedures when requesting repairs for these types of machines. The following procedure should be utilized to request repair of office equipment: 8/3 SERVICES 3 A. Member requests repair through the BAS’s code-a-phone, (213) 580-6880 and states the following: control number, facility name, rank, name, type of office equipment, the equipment’s city decal number and/or serial number and description of repair needed B. BAS will contact the vendor and have them dispatched to the location. C. When vendor arrives at the location, he/she will try to repair the equipment on-site. If he/she must take the equipment off-site to complete the repair, he/she should leave a loaner. Once the repair is completed, the member must sign and date the packing slip (vendor needs signature to get paid). The vendor will take the packing slip with him/her. D. Once the repair is completed (or the equipment is condemned), the member shall call the BAS’s code-a-phone, (213) 580-6880, and state the following: Control number and date repair completed. E. If the office equipment is condemned by the vendor: 1. Vendor must indicate, in writing, that the equipment’s condition is beyond repair. 2. Member tags the equipment with an F-175 and attaches documentation. F. Forward tagged equipment with a requisition, to request credit of inventory and to replace with a new machine, to the Supply and Maintenance Division. Any questions should be directed to the Fire Facilities Coordinator at (213) 580-6881..70 WASTE OIL DISPOSAL Waste oil will be picked up on an as-needed basis. Station Commanders shall call the storeroom counter at 485-6124 to schedule a pick up. -24. LAUNDERING SERVICE.01 BEDSPREADS Department issued bedspreads are laundered twice a year in accordance with schedules issued in the Weekly Bulletin. Soiled bedspreads shall be folded, bundled (10 spreads to a bundle where possible), tied, tagged with an F-175, and forwarded to Battalion Headquarters. The number of bedspreads contained in the bundle shall be shown on the F-175. Clean bedspreads are obtained at S&M in exchange for soiled ones. The clean bedspreads are then delivered to each fire station. -32. UNIFORMS: PERSONAL AND PROTECTIVE EQUIPMENT.01 STATUS OF OWNERSHIP - FIRE PERSONNEL The City issues the following items to members. The specific item, ownership status, responsibility for maintenance and method of replacement is as follows: A. Original issue by City - Title reverts from Fire Department to member at time of graduation from Department Training Academy. Maintenance and replacement to be made by employee. 1 - Pad, mattress (white) 2 - Sheets (white) 1 - Pillow 1 - Case, Pillow (white) B. Original issue by City at Department Training Academy - Title reverts from Fire Department to member one year from date of issue. Maintenance and replacement to be made by employee. 1 - Cap, uniform 8/3 SERVICES 4 1 - Dress Uniform Shirt, black all wool, long sleeve 1 - Dress Uniform Trousers, black all wool 1 - Tie 2 - Belts 2 - Tee-shirts, long sleeve, blue (brush) C.Original issue by City at Department Training Academy - Title reverts from Fire Department to member one year from date of issue. Maintenance and replacement to be made by employee. Department supplies up to two garments per year. 2 - Shirt, work nomex 2 - Pants, work nomex D.Original issued by City - Title remains with the Fire Department. Worn out item shall be forwarded to the storeroom after a replacement item has been received. Repairs (P.P.E.'s only) and replacement will be made by the Fire Department. 1 - Coat, turnout w/liner* 1 - Pants, turnout w/liner* 1 - Jacket, brush 1 - Pants, brush 1 - Shroud, brush 1 - Boots, safety, EMS (1 pair) 1 - Boots, turnout (1 pair) 1 - Boots, brush (1 pair) 1 - Body Armor 1 - Helmet, with shield** *Probationary Firefighters are normally issued refurbished turnouts for training and a second issue of new turnouts upon graduation. **Shield provided upon successful completion of the recruit academy. Upon retirement or termination, items must be returned to S & M. To request replacement, refer to Vol. 4, 8/7-20.42 E. Original issue by City - Title remains with Fire Department until item is worn out in service; item will then be discarded. Replacement will be made by the Fire Department. 1 - Knife, Utility 1 - Goggles, safety To request replacement; refer to Vol. 4, 8/3-32.80. F. Original issue by City - Title remains with Fire Department until item is worn out in service. Replacement will be made by the Fire Department shown in 8/3-32.80. 1 - Liner and chinstrap for helmet 2 - Gloves, Firefighter (2 Pairs) 1 - Gloves, Brush Firefighter (1 pair) 2 - Gloves, Work (2 Pairs) 1 - Goggle, Brush 1 - EMS Safety Glasses 2 - Hood, Firefighter 8/3 SERVICES 5 G. Original issue by City - Title remains with Fire Department. Issued and retained at place of assignment and recorded on F-126 1 - Set of keys (bldgs., lockers, etc.,) H. Original issue by City - Title remains with Fire Department. These item: are issued by, and shall be returned to, Personnel Services Section: 1 - City identification card. To request replacement see Vol. 4, 8/3-88.50. 1 - Set of insignia (Cap piece, collar ornaments, wings, etc.,) 1 - Badge For information on badge(s) and insignia assigned, call Personnel Services Section. To request replacement, see Volume 4,8/3-88.01 Chief Officers will be issued a second, lightweight badge. Officers assigned to certain special duty positions will be issued a second, lightweight badge. I. Original issue by City - Title remains with Fire Department. Repair and replacement will be made by the Fire Department. 1 - Pliers, Channelock 9-1/2" For repair, forward with F-175 tag to Supply and Maintenance. Print member's name legibly on tag. For replacement if lost or stolen, refer to Vol. 4, 8/5-42.60. J. Original issue by City - Title remains with Fire Department. Repair and replacement will be made by the Fire Department. 1 - Facepiece, Breathing apparatus For repair, forward with F-175 tag to Rescue Maintenance. Print member's name and assignment legibly on tag. For replacement if lost or stolen, refer to Vol. 3, 6/3-1.01 and Volume 4, 8/5-42.60. Upon retirement or termination of service, return to Rescue Maintenance. Do not forward face piece in the turnout coat pouch..20 SUPERVISION OF RETURN OF DEPARTMENT PROPERTY The immediate supervisor of any member who separates from Department service shall ensure that the member returns all items, listed in Vol. 4, 8/3-32.01 as Department property. The City Controller is authorized to withhold a separating employee's paycheck for failure to comply with the requirement to return City property (Charter Section 370). Supervisors must be prepared to advise Personnel Services Section that all City Property possessed by the separating member has been returned, complete and in proper order, to the issuing unit. See Vol. 2, 3/1-25.40.30 CLEANING. REPAIRS AND MODIFICATIONS TO PERSONAL PROTECTIVE EQUIPMENT Turnout pants and turnout coats shall be forwarded to the Department's authorized vendor semi-annually to be cleaned. The Department's authorized vendor shall be used exclusively to make repairs or modifications to PPE. Authorized repairs include:. Repairing rips and tears. Replacing metal fasteners. Replacing wristlets. Replacing or adding pockets and pouches. Replacing reflective material. Replacing knee pads. Replacing Velcro Protective equipment modifications that alter coat or pant closure systems are prohibited. Specifically, zipper or Velcro systems that replace the existing snap closure system are prohibited. The relocation of radio pockets is prohibited. Questions regarding the modification of personal protective equipment should be referred to the Equipment Engineering Unit, (213) 485-6121. PROCEDURE: A. Member shall complete two copies of the "Brush 1 PPE Repair Request" form. This form can be found on the intranet at http://inside.lafd/under "forms." 8/3 SERVICES 6 B. Station Commander shall review the Brush 1 PPE Repair Request form to ensure that it is complete and that repairs and modifications are warranted. PPE should be free from gross debris. PPE that is contaminated should be sealed in a trash bag and tagged as to the type of contamination. C. One copy of the Brush/PPE Repair Request shall remain at the station until the PPE's are returned from the vendor. An additional copy of the request shall accompany the PPE sent in for repair. D. Protective equipment found to be unserviceable and/or beyond repair shall be returned to the member with a minimum 2" diameter hole cut through all garment layers. Members shall follow the procedure established in 8/3-32.80 for replacement. E. A private vendor repairs personal protective equipment on a monthly schedule. Enter "Turnout Repair" in the "Search For" box on the master calendar to retrieve the current pick-up schedule. The master calendar is located on the Department intranet at http:/ / 38nweb2/ callafd/ mcstart. cfm. PPE may be hand carried to the PPE vendor should emergency repairs be required. Prior to obtaining walk in repairs, members shall contact the vendor to ensure that someone is there to receive the PPE. Members must submit an approved "Brush/PPE Repair Request" with the PPE turned in to the vendor. The current repair vendor is: Fire Maintenance 7734 Garden Grove Blvd. Westminster, CA 92883 (714) 894-1617.35 SAFETY BOOTS Effective August 1, 2007, the Department will utilize a three-boot PPE system. Members requesting new or replacement boots will be issued a boot from stock or, at the member's request, be issued an equivalent value boot voucher that can be taken to designated vendors and applied towards the purchase of approved alternative safety boots. The three-boot system consists of the following: A. Station / EMS Boot: 1. Compliant with NFPA 1999-2003 edition 2. Exterior color: Black 3. The current "oblique toe" safety boot will continue to serve as the Station / EMS boot through December, 2009. 4. Station boot voucher program: refer to section (8/3-32.80) A. Station / EMS Boot 8/3 SERVICES 7 B. Wildland Safety Boot: 1. Compliant with NFPA 1977-2005 edition 2. Exterior color: Brown. 3. Wildland safety boot voucher program: refer to section (8/3-32.80) B. Wildland Safety Boot C. Turnout Boot: 1. Compliant with NFPA 1971 - 2007 edition 2. Exterior color: Black 3. Turnout boot voucher program: refer to section (8/3-32.80) Members are issued one pair of each type of safety boot. Boots are replaced when they wear out. Normally, it is expected that each boot will last three years; however, this is a guide and does not prevent the replacement of safety clothing that has become un-serviceable. Only Administrative Battalion Commanders are allowed to place orders in SRS for members requiring replacement boots within the one-year control period..40 SAFETY BOOT PROCUREMENT: DEPARTMENT SUPPLIED BOOTS C. Turnout Boot Use this procedure to obtain Department supplied safety boots. A. Member prepares a SRS requisition. The requisition shall be filled out according to Vol. 4, 8/7-20.42. Include the reason for replacement in the "Comments" section of the requisition. B. Members shall indicate whether they will procure their safety boots at S&M (preferred method) or wish to have S&M deliver their boots via Department Messenger to the Battalion Depot. Include boot size and width in the "Comments" for requisitions that will be delivered to the Battalion Depot. C. SRS boot requisitions must be approved by the member's Station Commander and Battalion Commander before S&M will process the order. One copy of the requisition shall be printed and kept in the station file until the new boots arrive. D. Members procuring boots at S&M should report to S&M during "Turnout World" business hours (0630 to 1145 M-F) to be fitted and receive boots. E. Members reporting to Supply & Maintenance for fitting shall bring the old item for exchange. For members who receive their new boots via Department messenger or by voucher, the member's Station Commander shall ensure that the old boots are tied together and forwarded to S&M. An F-175 tag shall be attached with the member's name, assignment, SRS requisition number, and the statement "RETURNED FOR CREDIT" clearly and legibly printed on the tag. 8/3 SERVICES 8 Note: Any member who receives safety boots that do not fit properly should contact Supply & Maintenance (213) 847-0473 for direction on exchange procedures. The vendor will not exchange safety boots that have been worn..45 SAFETY BOOT PROCUREMENT: VOUCHER PROGRAM Use this procedure to obtain an equivalent value "boot voucher" that can be taken to designated vendors and applied towards the purchase of Department approved alternative boots. A. Member prepares a SRS requisition. The requisition shall be filled out according to Vol. 4, 8/7-20.42. Include the reason for replacement in the "Comments" section of the requisition. B. Member selects the appropriate "voucher" option from the SRS "Clothing" catalog. Select either: a. "BOOT, STATION/EMS, VOUCHER" b. "BOOT, WilDLAND, VOUCHER" c. "BOOT, TURNOUT, VOUCHER" C. SRS boot voucher requisitions must be approved by the member's Station Commander and Battalion Commander before S&M will process the order. One copy of the requisition shall be printed and kept in the station file until the member purchases his/her new boots. D. Upon approval, Supply & Maintenance will forward, through Department mail, a voucher for the boot requested. The value of the voucher will be clearly stamped on the voucher and will be equal to the Department's cost for the type of boot supplied by the Department. Members may only redeem the voucher at designated vendors listed in Section 8/3-32.84. Vouchers must be used within 60 days following issuance. E. Any additional cost beyond the value of the voucher will be the member's responsibility, payable directly to the vendor at the time of purchase. Only one voucher per member will be valid at any time. Vouchers cannot be combined toward a single purchase. Vendors are only permitted to accept the voucher toward payment for approved boots listed in Section 8/3¬32.50 through 8/3-32.60..50 DEPARTMENT APPROVED ALTERNATIVE STATION / EMS BOOT: There are no approved alternative Station / EMS Boots at this time. The Department supplied Station / EMS boot is the only approved boot..55 DEPARTMENT APPROVED ALTERNATIVE WILDLAND BOOTS BOOT DESCRIPTION: Thorogood # 834-6371 8/3 SERVICES 9 VENDOR: Galls Los Angeles 6365 So. Arizona Circle Los Angeles, Ca. 90045 (310) 338-6800 Galls Long Beach 2789 Long Beach Blvd Long Beach, Ca. 90806 (562) 424-0220 BOOT DESCRIPTION: Whites # 400V (Note: The boot must be brown) VENDOR: AllStar Fire Equipment Inc. 12328 Lower Azusa Road. Arcadia, Ca. 91006 (626) 652-0900 60 DEPARTMENT APPROVED ALTERNATIVE TURNOUT BOOTS BOOT DESCRIPTION: Fire Tech 14 Gunnison Bunker Crosstech VENDOR: Work Boot Warehouse 21717 Sherman Way Canoga Park, Ca. 91301 818-703-8498 BOOT DESCRIPTION: Haix Fire Hunter AF 50160M Turnout Boot Fire Tech 14 8/3 SERVICES 10 VENDOR: Allistar Fire Equipment Inc. 12328 Lower Azusa Road Arcadia, Ca. 91006 (626) 652-0900 BOOT DESCRIPTION: Thorogood # 804-6373 Alternative Turnout Boot Haix Fire Hunter VENDOR: Allistar Fire Equipment Inc. 12328 Lower Azusa Road Arcadia, Ca. 91006 (626) 652-0900 BOOT DESCRIPTION: Pro Warrington, Crosstech SG, 4132SG Alternative Turnout Boot Thorogood VENDOR: L.N. Curtis & Sons 2600 E. 8th Street Los Angeles, Ca. 90023 (323) 780-0254 BOOT DESCRIPTION: Fire Tech 14 Gunnison Bunker Crosstech Turnout Boot Pro Warrington 8/3 SERVICES 11 VENDOR: Work Boot Warehouse 24275 San Fernando Rd. Newhall, CA 91321 (818) 259-1978 Work Boot Warehouse 5760 Lankershim BI. North Hollywood, CA 91601 (818) 753-8747 Turnout Boot Fire Tech 14.70 UNIFORM PANTS: NOMEX AND WOOL & UNIFORM SHIRTS: NOMEX The Department utilizes "Workrite" blue nomex pants and shirts for non-officer uniforms and "Workrite" black nomex for officers working in field assignments. Officers working in special duty assignments are given the option to wear black nomex pants or wool pants. Members are prohibited from wearing nomex pants with the Dress Coat or Dress Shirt. Members are responsible for replacing uniform garments when they reach the end of their useful service life. The Department supplies up to two garments per year. The Department supplies members promoting to the rank of Captain with two complete uniforms. Members promoting to Captain may contact "Turnout World" at (213) 847-0473 to expedite receiving their new uniforms. These members will still be required to follow the SRS instructions as listed below. PROCEDURE: 1. Member prepares a SRS requisition. The requisition shall be filled out according to Vol. 4, 8/7-20.42. Include the reason for replacement in the "Comments" section of the requisition. 2. SRS uniform requisitions must be approved by the member's Station Commander and Battalion Commander before S&M will process the order. One copy of the requisition shall be printed and kept in the station file until the new uniform garments arrive. 3. Designate delivery method on the requisition. Check either "Department to deliver" if you wish to have the Department procure and deliver the item(s) via Department Messenger to the Battalion Depot, or "Member to procure" if you wish to go to vendor's location to be fitted for your item(s). 4. If you checked "Department to deliver" expect that your order will be delivered within 2 to 3 weeks from order approval. Be sure to include size information in the "Comments" section of the SRS requisition. 5. If "Member to procure" is checked, a form generated by staff at S&M, with an approval stamp, will be forwarded to the member's assignment. The member will have 60 days from the date of approval 'to obtain the new uniforms at the authorized vendor. Members who do not obtain the uniforms within the 60-day period specified on the form shall contact S&M - "Turnout World" at (213)847- 0473 for directions. The authorized vendor will only distribute the authorized items that are indicated on the approved form. Upon receipt of item(s), appropriate entries shall be made in member's personal record book. Note 8/3 SERVICES 12 Any member receiving new uniforms that do not properly fit shall not remove the tags or launder the garments. Return them either to Supply & Maintenance Division with a printed copy of the original requisition including a written description of the problem, or the member can take the garments in person to the vendor for proper alterations or exchange..80 PERSONAL PROTECTIVE EQUIPMENT (PPE): TURNOUTS, BRUSH CLOTHING AND BODY ARMOR PPE is provided by the Department on a one-for-one exchange basis. A. Member prepares the SRS requisition. The requisition shall be filled out according to Vol. 4, 8/7-20.42. Include the reason for replacement in the "comments" section of the requisition. B. SRS PPE requisitions must be approved by the member's Station Commander and Battalion Commander before S&M will process the order. One copy of the requisition shall be printed and kept in the station file until the new PPE is obtained. C. If the member chooses, "Member will procure", the Member reports to S&M during "Turnout World" business hours (0630 to 1145 M-F) to be sized for the replacement item (preferred method). D. If the member chooses "Department to deliver" and if the appropriate size information is included in the requisition, the clothing items will be sent out via the Department Messenger to the Battalion depot. 1. When the member has received the replacement item(s), the Station Commander shall ensure that the old item(s) are forwarded to S&M. An F-175 tag shall be attached with the member's name, assignment, SRS requisition number, and a statement "RETURNED FOR CREDIT" clearly and legibly printed on the tag. 2. The member may schedule an appointment with "Turnout World" Supply & Maintenance by calling (213) 847-0473. E. Members reporting to Supply & Maintenance for fitting shall bring the old item for exchange. If the proper size is not available on the day of the fitting, the delivery of the item will be made via the Department Messenger to the Battalion Depot. F. If the condition of the protective clothing requires immediate replacement and new items are not available, used turnouts will be loaned until the replacement is made. G. Members who do not wear the standard sizes listed in the Catalog of Supplies, when possible, should notify Turnout World (213) 847-0473 at least six months in advance so the size needed can be ordered. H. When the member has received the appropriate clothing, the Commanding Officer shall make the proper entries in the member's personal record book. The clothing shall be marked and identified as outlined in Volume 2, 3/7¬55.01.90 PROCUREMENT OF GLOVES, GOGGLES, HOODS, ETC. Battalion Commanders are the control point and shall be responsible for the issuance of the following items to the members under their command: 1. Work Gloves 2 Firefighting Gloves 3 Wildland Firefighting Gloves 4 Brush Goggles 5 EMS Safety Glasses 6 Replacement Lenses for EMS Safety Glasses 7 Helmet Liners 8/3 SERVICES 13 8 Firefighting Hoods 9 Safety Boot Zippers 10 Safety Boot Laces 11 Suspenders Replacement will be on an exchange basis after an inspection by the Battalion Commander to determine that the replacement is necessary. Battalion Commanders shall prepare a SRS requisition to obtain items listed in this section on an as-needed basis. Worn out or defective gloves, firefighting hoods, and helmet liners must be delivered to Supply & Maintenance Turnout World with a copy of the SRS requisition to receive one-for-one replacement. (Refer to Volume 4,8/7-20.45) With the exception of gloves, firefighting hoods, and helmet liners, worn out or defective items shall be discarded..90 BUSINESS CARDS All Chief Officers, Captains, and those members on special duty or staff assignments may order Department business cards. To do so, submit a Business Card SRS Requisition for one box (200) cards. The requisition shall be prepared by the requesting member and approved by their immediate superior. -40. APPARATUS AND EQUIPMENT MAINTENANCE (S&M SHOPS).01 GENERAL Apparatus shall be operated and cared for in accordance with Department manuals, logbooks and instructions received from the Supply and Maintenance Division. No other repair, adjustment or alteration shall be made by company members. For additional information regarding apparatus, refer to Vol. 3, 7/1-48.06..10 INFORMATION As necessary, Station Commander will contact the Field Mechanical Supervisor at the Central Shop Office (213) 485-6118 regarding service, repair, or painting of apparatus and electric or gasoline powered equipment..20 OBTAINING REPAIR SERVICE DURING REGULAR BUSINESS HOURS (Regular business hours are 0600 to 1530 hrs Monday through Friday, except holidays) A. Procedure: 1. If company is out of service, Station Commander or Company Commander shall notify Metro and Battalion Commander immediately. 2. Member checks previous requests to avoid creating duplicate requests. 3. Station Commander or Company Commander reports needed repairs to Field Repair Supervisor at the Central Shop Office by phone at (213) 485-6118. 4. If the company is out of quarters and unable to reach the Field Mechanical Supervisor by phone, the Company Commander or responsible member shall provide Metro with the following information: the type, assignment, location of the apparatus, and the nature of the repair requested. Metro shall contact the Field Repair Supervisor. B. Additional Information Needed for Tire Repairs. Each tire shall be marked to indicate the assignment of that vehicle. Spare tires of vehicles no longer assigned shall be tagged and forwarded to S&M. Station Commanders shall be responsible for maintaining the correct spare tire, jack and lug wrench for each apparatus assigned to their section. 1. Light Vehicles – A mounted spare tire (to fit each assigned light vehicle) shall be available at each fire station. Tires will be exchanged when the tread measures 1/8” deep or less. This exchange will be 8/3 SERVICES 14 arranged between Station Commanders and the Shop Office. 2. Heavy Apparatus – Station Commander shall call the Field Repair Supervisor at (213) 485-6118 and be prepared to give the following information so that the closest replacement match can be made: a. Apparatus make b. Shop number c. Tire size and make d. Tire location e. Radial or bias construction f. Tube type or tubeless g. Tread design h. Tread groove depth (for match) i. Circumference or height j. Number of lug nuts k. Wheel type and offset (See logbook for the tire change and replacement policy).30 OBTAINING REPAIR SERVICE AFTER REGULAR BUSINESS HOURS Only emergency repairs shall be reported after hours. All other repairs shall be handled using the above procedures during regular business hours. A. Emergency Repairs Defined: 1. All accident repairs that require immediate attention. 2. Repairs which are required at the scene of a large-scale emergency. 3. The repair of any vehicle that has been placed out of service because of needed repair. 4. The repair of any item or part which if not repaired could: a. Result in injury to persons or damage to equipment, or could decrease the operating efficiency of the vehicle to a dangerous level. b. Prevent an emergency vehicle from making an emergency response. c. Cause the vehicle to operate in violation of any law. B. Procedure (Emergency Repairs Other Than Tires): 1. Station Commander or Company Commander shall notify Metro immediately that company is out of service. 2. Station Commander or Company Commander notifies Battalion Commander that company is out of service and requests field repair. 3. Battalion Commander either directs company to change over to reserve apparatus, or notifies Division Commander of request for field repair. For tire repairs, Battalion Commander will contact Heavy Rescue Company to make tire repairs when available. 4. Division Commander either directs company to change over to staff reserve apparatus, or directs Metro to contact the On-Call Field Repair Supervisor. 5. Metro contacts On-Call Field Repair Supervisor, who will contact company and determine appropriateness of repair based on status of reserve fleet and feasibility of repair. 6. Field Repair Supervisor contacts On-Call Mechanic to make repair. C. Emergency Tire Replacement 8/3 SERVICES 15 To obtain an emergency tire replacement, responsible officers shall first review 8/3-40.20B 2., then contact Metro, or Heavy Rescue direct, and be prepared to provide the information necessary for a proper tire replacement. In cases where a replacement tire not conforming to the logbook "Tire Replacement Policy" is provided, responsible officers shall arrange for proper tire replacement by contacting the Shop Office during regular business hours as soon as possible..70 OTHER SUPPLY & MAINTENANCE EMERGENCY SERVICES Supply & Maintenance provides emergency service to support Department operations as follows: A. LARGE SCALE EMERGENCIES/STRIKE TEAMS: Mobile mechanics when assigned to this type of incident shall report to the LAFD Commanding Officer and perform duties as directed by that Officer. Mobile Mechanics shall be dispatched in the following manner: 1. REGULAR BUSINESS HOURS (0600 to 1530 WEEKDAYS) a. Metro shall contact the Field Repair Supervisor at Supply & Maintenance, who will assign and dispatch a mobile mechanic. 2. AFTER REGULAR BUSINESS HOURS a. Metro will make direct contact with the on-call mechanic. The on-call mechanic shall respond when notified of this type of deployment. b. The on-call Supply & Maintenance Officer shall be informed when the on-call mechanic is dispatched. B. NOTIFICATIONS, PROBLEMS OR QUESTIONS Metro shall notify the on-call Supply & Maintenance Officer when there are any questions or problems regarding notification and dispatch of the on-call mechanic. The Supply & Maintenance Officer shall take appropriate action. C. RECALL OF ADDITIONAL PERSONNEL FROM SUPPLY AND MAINTENANCE When additional personnel from Supply & Maintenance are necessary to effect emergency repairs, such as supervisors and mechanics, Metro shall notify the on-call Supply & Maintenance Officer, who shall determine the proper personnel to recall. Supply & Maintenance has approval to recall needed personnel during a major emergency..80 MODIFICATION AND ALTERATION OF APPARATUS A. Must be requested on Requisition signed by all Station Commanders of the station to which the apparatus is assigned. Refer to Vol. 4, 8/7-01.01 (Requisition Procedure) B. Must be investigated, evaluated, and signed by all concerned Chief Officers who will consider the overall advantages and disadvantages of the request. C. Approval is required by the Bureau Commander, Bureau of Fire Suppression and Rescue, and the Bureau Commander, Bureau of Support Services. D. Final approval is required by the Operations Deputy Chief. Note For modification of communications equipment, refer to Vol. 4, 8/3-96.00. 8/3 SERVICES 16.90 SENDING VEHICLES TO S&M SHOPS A. No apparatus or vehicle shall be stored, delivered, or towed to the S&M Shops unless previously arranged through the Shop Office. EXCEPTION Apparatus or vehicles may be towed to the Shops by private contractor without prior approval from Supply & Maintenance. B. An F-80 requesting repairs shall be created in SRS immediately after arrangements are made with the Shop Office to store, deliver, or tow an apparatus to the Shops for repairs. The requisition shall include the make, Shop Number, assignment, and a list of the needed repairs. Include all items recorded on F-377’s that have not been repaired. In addition, a phone call shall be made to the Shops as early as possible, or on the Shop’s next working day, to inform them of the needed repairs and location of the apparatus. EXCEPTION On weekends and holidays, vehicles that are placed off duty due to either damage or needed repairs, shall be stored in their own quarters or at the location vacated by the relief apparatus. In cases where this is not possible, concerned Battalion Commanders shall determine an appropriate location. Prime considerations shall be security and inside storage of the apparatus. C. This does not affect the procedure for vehicles damaged due to accident or requests for modification or alterations. D. Logbooks shall remain in quarters when apparatus is sent to the shops for repair. E. The Shop Office will forward, with the apparatus, a summary of repairs performed when it is returned to the Station, or as soon as possible. Responsible members shall transfer this information to the “Repair Record” of the Service Logbook. F. All fittings, caps, reducers, etc., on pump outlets and inlets are to be removed from apparatus prior to delivery to the Shops for repairs. G. Rescue Ambulances shall be clean and contain no health contaminants when sent to Supply and Maintenance for repairs. Examples of contaminants are: used I.V. needles, syringes, I.V. bags, latex gloves, bandages, pillowcases, rags, paper towels, dried blood, vomitus, etc. Needles shall at no time be stuck into apparatus seat cushions. The responsibility for removal of all equipment and any foreign material from the Rescue Ambulance, prior to turning the apparatus over to Supply and Maintenance, rests with the members working on the ambulance when it is delivered. At the time a Rescue Ambulance is delivered to Supply and Maintenance, a Supply and Maintenance Supervisor shall inspect the Rescue Ambulance. If the Rescue Ambulance is deemed unacceptable, minor problems shall be resolved by having the EMS personnel clean the areas of concern. EMS Battalion Captains shall be notified of extreme cases or disputes. During non business hours, the Rescue Ambulance shall be inspected by Rescue Maintenance personnel, using the standards defined by the Supply and Maintenance Supervisor. Once the Rescue Ambulance is deemed acceptable, the EMS personnel shall obtain the signature of the Supply and Maintenance Supervisor, or their agent on the goldenrod copy of the F-80 accompanying the apparatus. When necessary, cleaning supplies shall be made available to EMS personnel at Rescue Maintenance. 8/3 SERVICES 17 -44 TOWING SERVICE PROCEDURES.01 GENERAL Towing charges begin at the time the towing contractor arrives on scene and continue until apparatus is delivered to a Fire Department facility. Note Heavy apparatus “towing” shall be transport by trailer whenever possible. Flat towing will be used only when it is impractical or unsafe to trailer transport..10 DETERMINATION OF NEED FOR TOWING Apparatus shall only be towed in the following circumstances: A. The apparatus cannot be operated safely. B. The apparatus cannot be operated legally. C. A request for field repair has been denied or the field mechanic is unable to repair the apparatus..20 TOWING PROCEDURES A. Out of Quarters 1. If towing is required, Metro will notify the appropriate resource (Heavy Rescue Company, Tractor Company, or towing contractor). When a towing contractor is used, Metro will notify the Company Commander of the time the towing contractor was contacted. 2. Metro will then notify the concerned Battalion/District Commander who will make arrangements for personnel transportation. Company Commander will make arrangements for relief apparatus and changeover at the Shops. 3. If the need for towing is the result of an accident, apparatus shall be towed to the Central Shops. Otherwise, the apparatus shall be towed to the nearest S&M facility (Central or Valley Shops). 4. In order to ensure security of the apparatus and equipment, and validate the contractor’s invoice, a responsible member must accompany the apparatus to the Shops or arrangements shall be made for a responsible person to meet the towing contractor at the Shops. Note If the S&M facility is closed, refer to 8/3-44.30. 5. Responsible members shall provide documentation of towing services (see 8/3-44.40). B. In Quarters 1. Notify Metro and Battalion/District Commander that apparatus is out of service. 2. Concerned Station Commander or Company Commander shall determine if towing is required. Refer to Manual of Operation, Volume 4, 8/3-44.10. Whenever possible, apparatus that breaks down in quarters after regular business hours shall be stored in quarters until the request for towing can be made during regular business hours. 3. When it is not possible to store apparatus in quarters, equipment shall be changed over to relief apparatus prior to requesting tow through Metro. 4. Metro will contact towing contractor. Metro will then notify the Company Commander of the time the towing contractor was contacted. 5. Towing contractor will tow apparatus to nearest S&M facility (Central or Valley Shops). 6. In order to ensure security of the apparatus and equipment, and validate the contractor’s invoice, a responsible member must accompany the apparatus to the Shops or arrangements shall be made for a 8/3 SERVICES 18 responsible person to meet the towing contractor at the Shops. 7. Documentation of towing services (See 8/3-44.40).30 SUPPLY AND MAINTENANCE TOWING PROCEDURES (SHOP CLOSED) A. Determine if Rescue Maintenance personnel are in quarters. (Two uniformed personnel are assigned to this unit on platoon-duty schedule.) They will assist in opening the proper yard gate and determining where the vehicle should be delivered. B. If the facility is closed and Rescue Maintenance personnel are out of quarters, be guided by the following procedures: 1. Contact Metro by picking up the outside telephone handset located in the mounted box adjacent to the Rescue Maintenance office entrance. 2. Identify yourself to the Metro Dispatcher and state that entrance is needed to the facility to deliver a towed vehicle. 3. After verification, Metro will unlock office door allowing access to a lock box containing the key to unlock the proper gate switches. This lock box is located behind the door as you enter the office. 4. Written procedures are located in the lock box describing how to open yard gate. 5. Leave a note for Rescue Maintenance personnel, briefly indicating what apparatus was left at the facility and identifying yourself and assignment. 6. Ensure that the yard gate and Rescue Maintenance office are properly secured before leaving the facility..40 DOCUMENTATION OF TOWING SERVICE A. The following items of information shall be provided on the vendor’s towing receipt. 1. Name of contract towing service pre-printed on invoice. 2. Make, year, and Shop number of apparatus. 3. Address where tow was initiated. 4. Date and time towing contractor was contacted. 5. Time towing service arrived on scene. 6. Time towing service completed tow. If member does not accompany apparatus and arrangements were made for a responsible person to take delivery at the S&M facility, time of arrival can be obtained by calling the Shop Office (213) 485-6118, or Rescue Maintenance (213) 485-6121. 7. Responsible member shall sign receipt, including their assignment and business phone number. 8. Forward completed receipt to S&M, Stop 253. Note Comments as to tow service may be made on reverse side of invoice, i.e., time requested, time on scene, time complete, or justification for delay. 9. No F-80 is required for towing. B. Repair of Towed Vehicle An F-80 Requisition for repair shall immediately be prepared using the Supply Requisition System (SRS). 8/3 SERVICES 19 BUSINESS HOURS AFTER HOURS Monday through Friday, 0600 to 1530 Contact on-call S&M staff member through channels ALL REPAIRS INCLUDING TIRES: ALL REPAIRS EXCEPT TIRES: 1. Check SRS to confirm repair has not already been reported. 1. Station contacts Battalion Chief 2. Contact Field Repair Supervisor at (213) 485-6118 or through Metro. 2. Battalion Chief contacts Division Chief 3. Division Chief contacts Metro 4. Metro will contact on-call S&M staff 5. S&M staff will contact station TIRE REPAIRS Contact Heavy Rescue through Metro or by phone (213) 847-4634 -48. RESCUE MAINTENANCE SERVICES.01 RESCUE MAINTENANCE REPAIR Rescue Maintenance personnel will make repairs, adjustments and alterations of rescue equipment. The procedures outlined in Volume 4, 8/3-40.01 shall be followed..33 CYLINDER REFILLING A. Breathing air cylinder refilling stations are located at Fire Stations 20, 49, 66, and 88. Rescue Maintenance will refill air cylinders only after repairs and/or tests. EXCEPTION Rehab/Air Tenders will respond and fill air cylinders at the scene of an emergency when requested by the Incident Commander. B. Rescue Maintenance personnel will refill all oxygen cylinders. C. Presto-Lite acetylene cylinders may be exchanged at S&M storeroom. An empty cylinder is required in exchange for a full cylinder. D. Do not drain the remaining contents of any cylinder before forwarding. The valves on all compressed breathing air and oxygen cylinders should be closed at all times, except when in use to prevent waste of contents and contamination of cylinders. E. Under no circumstances shall petroleum or other lubricant be used on any oxygen or air cylinder, regulator, or valve. This shall include any type of adhesive tape..50 LABELING AND TRANSPORTING OF AIR AND OXYGEN CYLINDERS A. Any cylinder with more than forty (40) pounds of pressure is considered hazardous material. B. Any apparatus carrying five hundred (500) pounds or more of cylinders including the contents of those cylinders, are required to carry shipping papers and these papers must be available in the cab during transport. (Reference Volume 5, 9/7-00.00, F-295 Temp.) C. Any apparatus carrying one thousand (1,000) pounds or more of cylinders, including their contents, must be placarded, showing the type of cylinder being hauled. D. Penalties for failure to comply with these Rules (B and C above) can be as high as $1,000 and/or six months in jail. There are no exceptions. E. Rehab/Air Utility apparatus are placarded “Non-Flammable Gas” and carry shipping papers. 8/3 SERVICES 20 F. All cylinders identified as a hazardous material (Volume 4, 8/3-48.50 A) shall be labeled. The air filling station or Rescue Maintenance personnel shall replace those labels that become illegible from use. G. Any Department apparatus carrying cylinders of air and/or oxygen in any combination will be required to follow these guidelines: 1. Each cylinder must be labeled. 2. No cylinder shall be carried in the cab of a pick-up truck or van at any time. 3. On fire apparatus, no cylinders shall be carried in any space in front of the back portion of the driver's seat. 4. Air and oxygen cylinders shall be secured against movement during normal transportation. 5. Pick-up trucks need shipping papers if they carry five hundred (500) pounds or more of cylinders. If carrying one thousand (1,000) pounds or more of cylinders, the vehicle needs appropriate placards. Use the following weights to estimate the load 45 minute air cylinder 15 pounds 60 minute air cylinder 28 pounds "D" type oxygen cylinder 9 pounds 40 cubic foot oxygen cylinder 25 pounds 120 cubic foot oxygen cylinder 67 pounds.66 CO2 & DRY CHEMICAL EXTINGUISHERS A. A certified contract vendor recharges CO2 and dry chemical extinguishers. Exchanges may be made on a one-for-one basis with the storeroom at S&M. B. CO2 and dry chemical extinguishers in need of repair shall be sent to the storeroom at S&M. The extinguisher shall be empty with an F-175 tag attached to identify the needed repair and/or recharge. -50. ADMINISTRATIVE SERVICES BUREAU.01 REFUND FOR OFFICIAL TELEPHONE CALLS Members incurring official telephone expenses shall submit a letterhead (F-225) report to the Chief Management Analyst, Bureau of Administrative Services, by the fifth of each month, requesting refund for calls made in the preceding month. F-225 Forward As indicated To Chief Management Analyst, by requesting Officer’s immediate supervisor Number of Copies Two Routing Immediate Supervisor to Chief Management Analyst. Upon approval by the Chief Management Analyst, to Accounting Services Section. Information required 1. List of telephone calls made (include cost of each call). 8/3 SERVICES 21 2. Reason for telephone call(s).10 TELCODE – AUTOMATED LONG DISTANCE CALL SYSTEM The City uses an automated system for placing long distance calls. This system precludes the need for using the City Hall Telephone Operator for long distance calls. The system operates on the basis of confidential code numbers being assigned to and used by individual members. All Officers, Staff Assistants, and other uniformed and civilian members in assignments where there is a need to place long distance calls to conduct department business have TELCODE numbers assigned. Personnel Services notifies the TELCODE Coordinator at Metro when a member promotes to the rank of Captain or a member is transferred in a Staff Assistant position at which time a TELCODE number is automatically assigned. Uniformed and civilian staff in selected assignments have numbers assigned as well. Requests for or deletion of a TELECODE number for these members shall be made according to the procedure outlined below. These numbers remain with the individual and are confidential and specific to the member. Request for the assignment of telephone (TELCODE) authorization number should be forwarded in writing to the member’s Bureau Commander, through channels. On approval, requests will be forwarded to the Department TELECODE Coordinator at Metro for processing. Supervisors of civilian employees and members below the rank of Captain shall notify the Department Telephone Coordinator at Metro, 473-0354, whenever an employee’s status changes where they would no longer need a TELCODE number. -64. MANUALS AND ORDERS UNIT.01 DEPARTMENT LIBRARY For replacement of Department Library materials (Manuals, Reference Materials by Book number and Title, and Department Bulletins), the following procedure shall be used: 6 pages or less: phone Manuals and Orders Unit, (213) 978-3430 and request the needed material. More than 6 pages: forward a SRS requisition approved by the Battalion or Section Commander to Manuals and Orders Unit. Note Requests for a complete set of Manual of Operations pages must have Bureau Commander approval. EXCEPTION When Special Order #1 is revised or reissued, an ordering check list will accompany it. Check Department manuals with this list and return to the Manuals and Orders Unit for filling. For exchange, replacement, or repair of book, covers, binders, or dividers, forward a SRS requisition. The requisition is to be prepared by the requesting Officer and forwarded to Supply and Maintenance with the approval of the immediate supervisor. 8/3 SERVICES 22.40 DUPLICATING SERVICES Requests for duplicating work that are of a Department nature shall be submitted to the Manuals and Orders Unit on a Request for Duplicating Service (F-526). The requests shall be properly filled out, approved by the Battalion or Section Commander, or equivalent For requests that concern Department approved sport and other activities or material that will be distributed to the general public, an F-225 shall be submitted with the F-526. F-225 Forward As indicated To Fire Chief, THROUGH CHANNELS Number of copies One Routing Upon approval of Fire Chief to Manuals and Orders Unit Information required Pertinent information..60 PRINTING Requests for special printing services (jobs requiring the services of the City’s Print Shop) are coordinated through the Manuals and Orders Unit. Upon completion of the SRS requisition and approval by the Battalion or Section Commander, print one copy and forward it, including a sample of the requested material, to the Manuals and Orders Unit. -66 GIS MAPS & GRAPHICS.01 ORDERING MAPS The following procedure shall be used when ordering map prints: A. Hydrant Map pages (Cadastral 400’, 800’, and 1,200’) 1. Not mounted a. 1 – 6 copies total – verbal request b. 7 or more copies – requisition 2. Mounted (Panels and rollers are periodically replaced). a. Revision of existing panel or roller map – forward panel or roller and a requisition requesting revision to GIS Maps & Graphics. b. New panel or roller map – forward a requisition to GIS Maps & Graphics. 3. Map Book pages & covers a. 800’ Hydrant Book pages (1) 1 – 6 copies total – folded and tailed – verbal request (2) 7 or more copies – requisition b. 1,200’ Fire Department Atlas pages (1) 1 – 6 copes total – verbal request (2) 7 or more copies – requisition 8/3 SERVICES 23 (3) Complete books or covers – requisition c. 1st-In Maps - requisition (These maps are only updated when changes occur in boundary lines. B. Communication Map pages (single line 1,200’ and 2,400’) 1. Not mounted a. 1-6 copies total – verbal request b. 7 or more copies - requisition C. Reference Map pages 1. Not mounted a. 1 – 6 copies total – verbal request. b. 7 or more copies – requisition 2. Mounted a. Panel - requisition b. Roller – requisition D. Other Special Maps (As needed by requestor and subject to availability of GIS Maps & Graphics – requisition.) E. Thomas Brother Atlas - New or Replacement – Requisition to GIS Maps & Graphics, subject to stock on hand. New books will be issued periodically according to availability and priority. F. Assessors maps can be obtained or updated by contacting the Brush Clearance Unit.10 REQUESTING MISCELLANEOUS DRAFTING A. Charts and Visual Aid – F-225 Red Letterhead, THROUGH CHANNELS, to the Chief Management Analyst. Completion of special projects by GIS Maps and Graphics is subject to the priorities and workload of the Unit with the approval of the Administrative Services Bureau Commander. -68. RADIOLOGICAL EQUIPMENT.01 GENERAL The Supply and Maintenance Division is responsible for coordinating assignment and transfer of radiological equipment to various units in the Department..20 CHECKING RADIOLOGICAL INSTRUMENTS Unit Commanders shall check all radiological instruments in accordance with instructions contained in Volume 3, 6/11-75.00..40 REPAIR AND MAINTENANCE PROCEDURE Unit Commanders, who find that radiological instruments other than Mini-Radiacs are in need of repair or replacement, shall forward such items to Supply and Maintenance in accordance with instruction in Volume 4, 8/7-40.01. For Mini- Radiac forwarding procedure, refer to Volume 4, 8/3-68.70 8/3 SERVICES 24.60 CDV RADIOLOGICAL MONITORING KIT These kits are owned and maintained by the State of California and loaned to the Department for use in case of a nuclear incident. A kit consists of the following items: 1 – CDV 700 – Survey Meter 1 – CDV 715 – Survey Meter 1 – CDV 720 – Survey Meter 6 – CDV 742 – Dosimeter 200 R 1 – CDV 750 – Dosimeter Charger 1 – Head Set 2 – Carrying Straps The kits are assigned as follows: All Engine Companies...................................99 All 200 Series Engines.................................47 All Boats...............................................5 All Hazardous Materials Companies......................................3 All Hazardous Materials Response Units..............................2 Operation Control Dispatch Section......................1 Disaster Preparedness Officer (D.P.O)...................1 Assistant D.P.O........................................1 Crash 80 R.I.V.........................................1 Supply and Maintenance Division........................11 -68 RADIOLOGICAL EQUIPMENT.70 MINI-RADIAC REPAIR AND MAINTENANCE PROCEDURE Each Battalion office has a cache of six (6) Mini-Radiacs. The following procedure for repair/replacement has been established: A. Members encountering problems with their assigned Mini-Radiac shall notify their station commander immediately; B. The station commander shall contact their Division Hazardous Materials Company and relay pertinent findings. The Hazardous Materials Company representative shall assist in troubleshooting the problem; C. If the problem cannot be rectified, the station commander shall affix an F-175 tag with a description of the problem, contact the Administrative Battalion office and exchange the Mini-Radiac with the Battalion Staff Assistant; do not forward directly to Supply & Maintenance. D. After exchanging the Mini-Radiac, the Battalion Staff Assistant shall package the broken Mini-Radiac in the original shipping box and forward it to Supply & Maintenance. E. Once repaired, the Mini-Radiac will be returned to the initiating company via the Battalion Office. Loaner Mini-Radiacs are assigned to Battalion Offices and shall not be reassigned to companies. Mini-Radiacs shall be forwarded in their original shipping boxes. 8/3 SERVICES 25.80 ESCAPE HOOD Escape Hoods are provided as follows: 1 per position on all front-line apparatus and other specialized positions. Damaged Escape Hoods may be forwarded to the Department’s Medical Supply Officer for replacement on a one-for-one basis. Replacement of lost or stolen Escape Hoods shall be requested by forwarding a police report, an SRS order, and an F-225, through channels, to the Bureau Commander, Bureau of Emergency Services in accordance with the instructions in Volume 4, 8/5-42.60..90 MARK I AUTO-INJECTORS Three Auto-Injectors are provided for each position on all apparatus. One is carried in the holder on the PEK web belt and 2 are kept in each HAZMAT bag. A Disaster Cache consisting of 30 Auto-Injectors is assigned to every EMS Battalion Captain and every Paramedic Rescue Ambulance. Replacement of lost or stolen Auto-Injectors shall be requested in accordance with instructions contained in Volume 4, 8/5-42.60. Replacement of expired, damaged, or discharged Auto-Injectors shall be requested through the appropriate EMS Battalion Captain on a one-for-one basis. Damaged, expired, or discharged Auto-Injectors shall not be forwarded through Department mail. Refer to Training Bulletin 107, Section VI, for instructions regarding accidental injection of Department members. Questions regarding the replacement procedures can be directed to EMS Battalion Captains or the Department Medical Supply Officer. -72 PHOTO/VIDEO UNIT.01 PHOTO SERVICES Emergency requests for photographic services, (i.e., fire, rescue, accident, etc.) may be made by any member through Metro. Non-emergency Fire Prevention type requests for a photographer should be made by phone to Photo/Video Unit by Station or Unit Commander. Requests for community service activities shall be made by Battalion Commander or higher. An F-916-A or F-916-B shall be completed and forwarded for all requests to duplicate photos, audios or videos. (Ref: Volume 5, 9/7-00.00, F-916-A/B).20 PHOTOGRAPHIC EQUIPMENT INFORMATION The Photo/Video Unit shall be contacted when information is needed regarding the care, operation, maintenance, assignment, repair, or replacement of audiovisual equipment..40 PHOTOGRAPHIC SUPPLIES The Photo/Video Unit shall procure all photographic supplies and equipment..50 CASSETTE TAPE RECORDERS, 16MM, SOUND PROJECTOS AND CAROUSEL 35MM SLIDE PROJECTORS MAINTENANCE The Photo/Video Unit will handle maintenance of the cassette tape recorders, carousel 35mm slide projectors, and 16mm sound projectors. The Photo/Video Unit shall service these items every six months. Responsible officers shall make certain that the cassette tape recorders, carousel 35mm slide projectors and 16mm sound projectors are forwarded to the Photo/Video Unit every six months for servicing. Normally, items will be serviced in one day. If there is a problem causing a delay, the Photo/Video Unit will notify the requesting unit. 8/3 SERVICES 26.60 VIDEO SERVICES An Incident Commander through Metro may make emergency requests for video services, i.e., videotaping, recording, and/or aerial recording. These services are available from the Photo/Video Unit during regular business hours. Non-emergency requests may be made by any member on form F-225, through member’s chain of command, to the Bureau Commander, Administrative Services Bureau..70 VIDEO EQUIPMENT INFORMATION The Photo/Video Unit shall be contacted by phone (485-6062) when information is needed regarding the care, operation, maintenance, assignment, or replacement of video equipment. Do not bring video equipment to the Photo/Video facility unless advised to do so..80 TELEVISION SETS, TELEVISION MONITORS AND 1/2" VIDEO PLAYERS A. MAINTENANCE The Photo/Video Unit will advise members regarding the proper procedures for maintenance of all television sets, monitors and ½” video players assigned. Responsible officers shall ensure that all video equipment is properly secured and not subject to unnecessary movement or unauthorized use (i.e., viewing of unauthorized videotape programming or use of T.V. set for other than Department programs). B. REPAIR Contact Communications Maintenance Section, Department of General Services (485-2911), when it is necessary to have video equipment repaired. If advised that repairs are warranted, tag the item and state the nature of the problem. Communications Maintenance will then advise as to where the equipment should be taken for repair (if item is still under warranty, it may be subject to service by the vendor). -75. TRAINING AIDS AND EQUIPMENT.01 GENERAL The following information pertains to training aids and equipment owned and maintained by the Fire Department. A. Several hundred visual aids are available within the Department. For a complete listing of training aids and equipment, and where they may be obtained, see Training Bulletin 29. B. Pick up and return of training aids and equipment are the responsibility of the member requesting their use. Due to the demand for some items, advance reservations are recommended. C. Damage or needed repairs shall be reported in writing (Office Memorandum, Form Gen. 53) to the station, unit or section in charge of the loaned item..33 FIELD TRAINING AID LIBRARIES Field libraries are located at Division Headquarters Stations. Station Commanders assigned to these stations are responsible for coordinating the use and maintenance of the materials and equipment contained in the field libraries. -80. BUILDING SERVICES.01 ALTERATIONS AND IMPROVEMENT Requests for alterations, improvements, additions, or installations to any Fire Department facility shall be submitted on an F-225 and forwarded, through channels, to the respective Bureau Commander. The request shall include all pertinent details and be signed by all Station or Unit Commanders responsible for the care and maintenance of the Department facility. Under no circumstances shall any member attempt to contact Department of General Services personnel concerning this type of request. Alterations and Improvements (A&I) are submitted once a year by the Fire Department to the City Administrative Officer. Each request is reviewed and approved or disapproved by the Bureau 8/3 SERVICES 27 Commander. If approved, it then begins a cycle that will eventually lead to the completion of the specified request. If the request is not approved the Department, along with all new A&I requests, will resubmit them in each succeeding year. Once an item has been requested by a fire facility, it is not necessary for that facility to request that item again. All questions, including the status of an A&I request, shall be directed to the Fire Facilities Coordinator, Building Administration Section of the Fire Department. F-225 Forward Bureau Commander, THROUGH CHANNELS Number of Copies One Routing Bureau Commander To Fire Facilities Coordinator, Building Administration Section Information Required All pertinent details.12 REPAIR AND MAINTENANCE OF BUILDING OR BUILDING EQUIPMENT The proper reporting of repair and service requests for Fire Department facilities to the Fire Facilities Coordinator is critical for a timely response from the Department of General Services. The SASY repair system was created to assist both field personnel and the Building Administration Section in the control and transmission of repairs. It is important to remember that all repair/service requests, whether emergency, non-emergency, or Form General 113, are to be processed on the fire station’s computer, utilizing the SASY system. Each request is to be as specific as possible, noting size, type, make, location, and the exact nature of the problem. BUREAU OF EMERGENCY SERVICES Once a repair is entered into the computer, a station service/repair worksheet is generated which consists of two parts. The top portion reflects the information relative to the repair/service request as entered by the Station Commander. The lower portion will be filled out by the repair person with the disposition of the service call. This form is to be located on a clipboard, adjacent to the alarm panel, accessible to both maintenance personnel and station members. Each repair/service request will automatically generate a sequential control number by the SASY system. The Fire Facilities Coordinator cannot accept any repair/service request without this control number. This number will be carried on all paperwork and used to keep track of requests throughout the repair/service process. Station Commanders and Battalion Commanders are not to request repairs and/or service directly from the Department of General Services or any other City Department or outside agency. All requests are to be directed to the Fire Facilities Coordinator, utilizing the SASY repair system. ALL OTHER BUREAUS All other Fire Department Bureaus shall follow the same procedures outlined for the Bureau of Emergency Services, with the exception of entering information into the SASY system. If your location has the SASY system, use it to generate your repair requests. If not, be sure to leave your name and phone number when requesting repairs on the code-a-phone. The following information defines the repair types and procedures to follow for emergency, non-emergency, and Form Gen. 113 repair/service requests. A. EMERGENCY REPAIRS: 1. An emergency repair is any repair which, if delayed, might cause further damage to quarters or be detrimental to the health and/or safety of Department personnel and/or the public. Any problem which 8/3 SERVICES 28 exists and breaches security at the facility or causes a delay in emergency response, falls within this category. 2. Examples of some repairs classified as EMERGENCY: a. HEALTH – Raw sewage backing up into the fire station. b. DELAYED RESPONSE – Front apparatus door inoperable. c. SECURITY – Lock on station’s front entry door broken or front office window broken. d. ELECTRICAL FAILURE – All electrical power to facility has gone out. e. DEFECTIVE NATURAL GAS SHUT-OFFS – Station members shall not attempt to restore service when natural gas service or operation of boilers is interrupted (i.e., main valve or earthquake valve is shut off). Station Commanders shall train all members in their command in the proper method of shutting down gas boilers. 3. During regular Department business hours (0700-1615), emergency repairs shall be reported directly to the Fire Facilities Coordinator at (213) 202-3455. At all other times, the Department of General Services should be called directly via the after hours phone number (213) 485-3367. B. NON-EMERGENCY REPAIRS: 1. Building Administration Section’s Code-A-Phone, (213) 580-6880, shall be used for the reporting of non-emergency repairs. Repairs requested by code-a-phone are those which should be corrected in a timely manner. 2. Examples of some repairs classified as NON--EMERGENCY: a. Water Leaks – Pipes, faucets, drains, hose bibs, garbage disposals, toilet flush valves, and showerheads are a few of the possible water leaks classified as non-emergency repairs. b. DRAIN CLOG – Toilet, urinal, sink, shower, yard, and floor drain clogs, that are contained. c. WATER IN FUEL TANK d. ELECTRICAL – Outlet shortages, ballast out, and burned out light bulbs. e. BROKEN WINDOW PANES – Give size, how many, what type of glass, and type for window. Note Any window that does not breach the facilities security, i.e. second floor or window that is too small to allow anyone entry, falls in this category. f. ROOF LEAKS – Roof leaks, leaks at sky lights, leaks at windows, and leaks through walls that need sealing. Note If water is collecting above the ceiling, causing buckling, and may lead to severe ceiling damage, the repair is an emergency. g. STOVE/REFRIGERATOR – All repairs to stoves and refrigerators are non-emergency. Note A loaner refrigerator is available from S&M for emergency situations. Contact Rescue Maintenance at 485-6121. h. AIR CONDITIONERS – All air conditioner repairs are non-emergency. If your building is sealed, please let the Fire Facilities Coordinator know this so the information can be relayed to General Services. i. PEST CONTROL – All extermination requests, need type of pest and location. j. LANDSCAPING – Tree trimming is the only landscaping service available. 8/3 SERVICES 29 k. EXHAUST SYSTEMS – This includes the Diesel Emission Control System. C. FORM GENERAL 113 REPAIRS: 1. This form is used for requesting non-emergency repairs/service to a facility when time is not a factor. 2. Examples of some repairs classified as FORM GEN. 113: a. Baseboards need to be reattached throughout facility. b. Carpet cleaning; state location(s) c. Inspection of roof for major repair or replacement. d. Replace broken kitchen ceramic counter tile e. Repair cracks in concrete of rear yard; replace broken portion of front sidewalk; or repair apron. f. Replacement of window screen, venetian blinds, or window shades; state sizes and how many are needed. g. Repair or replacement of floor tile; give tile color, size of tile, and size of area needing the repair. h. Request for tables and chairs for dinners or for seminars; 30-day notice is needed. i. Key duplication and lock repair/replacement. This includes lockers, door and padlocks. Note If the front/rear door locks are broken, then station security is violated and the repair is classified as an EMERGENCY. Station/Unit Commanders are responsible for maintaining control of the number of keys assigned to quarters. It is their responsibility to acquire from all personnel, upon transfer, all keys to Department facilities in the transferee’s possession. These keys should be reassigned to the new personnel. 3. All Form Gen. 113’s shall be approved by the Station Commander and Battalion Commander and forwarded directly to the Fire Facilities Coordinator. Station Commanders shall ensure that this form is printed on their station’s computer and that the control number is printed in the box at the lower right corner. Be sure that each request is as specific as possible and that any appropriate justification is included. Separate Form Gen. 113’s are needed for separate types of requests, i.e., floor tile replacement and re-keying personal lockers. 4. When a Form Gen. 113 is needed for a repair/service request, a code-aphone notification is not needed. D. COMPLETION OF EMERGENCY, NON-EMERGENCY, AND FORM GEN.113 REPAIR/SERVICE REQUESTS Upon completion of all repairs, the date of completion and Department of General Services’ Work Order Number shall be entered into the station’s computer by updating the original request. The completion information shall then be reported to the Building Administration Section via the code-a-phone. If the repair person does not leave a work order number, then five zeros and the completion date shall be entered into the station’s computer. Each fire station’s computer is creating a repair data base unique to that station’s maintenance needs. It is imperative that all station personnel remember not to delete any entry within the repair system, unless specifically requested to do so by the Fire Facilities Coordinator. E. STATUS OF REPAIRS Inquires as to the status of emergency, non-emergency, or Form Gen. 113 repair/service requests shall be made to the Fire Facilities Coordinator. F. SPECIAL INSTRUCTIONS REGARDING OTHER NON-EMERGENCY BUILDING SERVICES 8/3 SERVICES 30 1. Keys for fire road locks shall be requested on an F-225 and forwarded to Fire Station 88. The request shall indicate the number of keys required, why keys are needed, and the Department subdivision which will be held accountable for the proper use of each assigned key. 2. Landscaping: Fertilizer is distributed to facilities needing it in or about April of each year. F-225 Forward As indicated To Commander, Fire Station 88 Number of Copies Two Routing Requesting Officer’s immediate supervisor to Fire Station 88 Information required 1. Number of keys required 2. Reason why keys are needed 3. Subdivision which will be responsible for the keys..24 ADDITION OF EQUIPMENT Additional equipment such as paper towel dispensers, soap dispenser, etc., shall be requested on a Form Gen. 113, following the procedures as outlined in 8/3-80.12 #C. Wall clocks needing replacement are to be tagged with an F-175 tag and will be picked up by the Messenger. Supply and Maintenance Division will replace the unit. Flagpole halyards and/or windsocks are to be requested using the code-a-phone and generating a repair/service request on the SASY system. Each facility that uses a windsock should ensure that an extra one is stored at the facility. Replacement of cutting boards is no longer supplied by General Services. Supply and Maintenance Division supplies poly plastic cutting boards. Station Commanders shall submit an SRS requisition to S&M for the item with the size needed..36 LOCK-BOX KEYS Supply and Maintenance Division is responsible for issuing all new and replacement lock-box keys. Lock-box keys are assigned to each Fire Station and shall be listed as part of that Fire Stations general equipment inventory. An identification number is stamped onto each lock-box key. The lock-box key and its identification number shall be placed on the Fire Station master inventory printout. Station/Unit Commanders shall inventory the lock-box keys daily and make the proper entries in the Fire Station/Unit journal. Members desiring to be issued a “personal” lock-box key shall submit an F-225, which includes justification, through channels to the Supply and Maintenance Division. When a personal key is issued, a journal entry and an entry on page 11 of the member’s personal record book shall be made listing the key number and date of issuance. If a lock-box key is lost, the responsible member(s) shall forward an F-225 through channels to the Supply and Maintenance Division explaining the loss and if desired, requesting a replacement key. Security and accounting for all Department lock-box keys is imperative Unauthorized possession of a lock-box key may result in disciplinary action. F-225 Forward As indicated 8/3 SERVICES 31 To Supply & Maintenance Division, THROUGH CHANNELS Number of Copies One Routing Bureau Commander to Supply & Maintenance Division Information Required 1. Lock- box key number lost or broken. 2. Fire Station/Unit key is assigned to. 3. How key was lost or broken and any investigation that took place. 4. Request for key replacement..48 HIGH RISE LOCKS Each Battalion office shall order and maintain a supply of high-rise lock box locks for distribution to Companies as needed. Each Company shall maintain a record, utilizing the computerized fire prevention program “SORTS”, of the location where each lock is installed. Keys for the high-rise locks are an inventory item for each apparatus and assigned to individuals within the Fire Prevention Bureau. If lost, refer to Volume 4, 8/3-80.36 for a replacement. -88. PERSONNEL SERVICES.01 BADGE, INSIGNIA, BELT BUCKLE, NAMEPLATE AND TIE BAR A. NEW MEMBERS Each newly appointed member will be issued a badge, cap insignia, two belt buckles, one metal nameplate, and a tie bar at the completion of recruit training. Note Nameplates will be forwarded to members at their work assignment after delivery from the vendor. B. ALL MEMBERS All members shall maintain a badge, tie bar, appropriate insignias, metal nameplate, and two belt buckles. 1. One belt buckle and the tie bar will be used only with the dress uniform. 2. The second belt buckle is for everyday use with the modified dress or standard uniform. C. PROMOTION When any member receives a promotion, the member will be notified, through channels, of their off-duty day, time and place to receive their new badge and other insignia from the Bureau they are being promoted into. Members are then directed to immediately report thereafter to the Personnel Services Section on this same day to exchange their current badge, cap insignia and I.D. card. Members should report between 0800 to 1000 hours and 1300 to 1500 hours in order to take a picture and receive their new City I.D. card, which will reflect their new promotional rank. D. DEFECTIVE – REPLACEMENT OF The Personnel Services conducts quality control of all badges, insignia, belt buckles, nameplates and tie bars prior to their distribution. Members who receive a defective badge, insignia, belt buckle, nameplate or tie bar, must immediately contact the Personnel Services Section after receiving the defective item in 8/3 SERVICES 32 order to arrange for the pick-up of a replacement item. If a member does not immediately contact the Personnel Services Section, the item will be classified as damaged, and the procedures required for the replacement of such items shall be followed. E. LOST OR DAMAGED BADGE, BELT BUCKLE, AND OR CAP PIECE- REPLACEMENT OF: Any active member, who loses or damages their nameplate or loses an insignia, belt buckle or tie bar shall report the fact by a F-225 letterhead report, giving all pertinent information. Forward the F-225, through channels, to the Personnel Services Section. The member’s immediate Chief Officer shall add a statement determining whether or not the loss or damage was due to the member’s negligence. The member will be notified by Personnel Services Section and if it was determined to be due to their negligence, a replacement fee will be quoted. Replacement fees are based on the replacement cost of the item at the time it was damaged or lost. Members, once the Section has contacted them, must appear in person in the Personnel Services Section during business hours in order to secure and pay for their replacement item. EXCEPTION Damaged Captain or Chief Officers cap insignia worn on the helmet front piece shall be replaced by tagging the item with an F-175 and forwarding it in an envelope to S&M. F-225 Forward As indicated To Personnel Services Section Number of Copies One Routing Through Channels to Personnel Services Section Information Required Explanation of loss or damage. F. LOST BADGE – REPLACEMENT OF: Any active member who loses a badge shall immediately forward a lost badge report (F-225, Sample 4) through channels to the Personnel Services Section. A report shall be filed at the law enforcement agency having jurisdiction where the loss occurred, and a copy of this report shall be attached to the F-225. The Personnel Services Section will notify the member if their respective Bureau determined that the loss was due to the members’ negligence and a replacement fee will be quoted. Replacement fees are based in the replacement cost of the item at the time it is lost or damaged. Members, once the Section, has contacted them must appear in person in the Personnel Services Section during business hours in order to secure and pay for their replacement item. Members wishing to receive a badge prior to the completion of this process may appear in person in the Personnel Services Section during business hours. They must bring a copy of the F-225 and the loss report from the law enforcement agency that is making its way through channels. The member will be issued a temporary replacement badge to use until the Personnel Services Section receives the original F-225. The member will then receive further direction from Personnel Services Section on whether or not payment must be submitted. F-225 Forward 8/3 SERVICES 33 As indicated To Personnel Services Section Number of copies One Routing Through Channels to Personnel Services Section Information required Explanation of loss..50 IDENTIFICATION CARD REPLACEMENT A. GENERAL: The Personnel Services Section processes identification cards. Each identification card requires a new photograph of the member and it is immediately prepared and given to the member. B. DAMAGED: If a damaged identification card requires replacement, the concerned member shall appear in the Personnel Services Section during the hours of 0800 to 1000 hours and 1300 to 1500 hours to complete the replacement process. Members can only complete the replacement process if they bring their damaged identification with them. C. LOST: If an identification card is lost, the concerned member shall file a loss report with the law enforcement agency where the loss occurred. The member must also forward an F-225, to Personnel Services Section requesting a replacement Identification Card. The F-225 must have a copy of the loss report from the law enforcement agency. The member's immediate Chief Officer shall add a statement regarding the facts of the loss. (See Volume 5, 9/7-00.00, F-225, sample 4). Once Personnel Services Section receives the F-225, they will contact the member and direct them to appear in the Section off-duty between 0800 to 1000 hours and 1300 to 1500 hours to complete the replacement process. F-225 Forward As indicated To Personnel Services Section Number of Copies One Routing Through Channels to Personnel Services Section Information required The F-225 shall state fully