HAP Outbound Logistics - Dispatch SOP PDF

Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Table of Content Task...

Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Table of Content Task Descriptions Page No Ensure the sufficient manpower availability for loading with Safety norms Manpower 3 to 10 Follow up the Manpower and get efficient work from him smoothly Hygienic cleaning loading area Cold Room Stock handing Projection Planning Indent Received Indent based Vehicle Arrangement Vehicle cleaning checklist & follow-up Vehicle Precooling Empty vehicle weighment Loading Prepare the Crate arrangement sheet 11 to 70 Arrangement Monitoring the Loading vehicle Monitoring Ante cold room area Check the SAP gate pass Qty vs Crate arrangement sheet qty Route wise transit register Vehicle Load weightment Vehicle dispatched on time (as per schedule time) Vehicle Gate out Temperature Monitoring the On-transit vehicles STO vehicle follow-up Stock Handling STO vehicle loading 71 to 77 process STO vehicle Unloading Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |1  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue OBJECTIVES:  Dispatch is the process of transporting goods from a source location to a predefined destination with On time supply. SCOPE: This Procedure shall be applicable to HAP Outbound Logistics-Despatch team. POLICY:  On time Dispatch to Market sales  As per Customer (HD Fresh) sales requirement fulfill  Don’t send below 50% shelf life stock  Vehicle Planning based on Crate Count  Good Condition vehicle placement  Vehicle Temperature monitoring RESPONSIBILITY: Assistant/Sr. Assistant/Supervisor/ Associate /Sr.Associate/Jr.Officer/Officer/Sr.Officer. Dispatch Procedure 1) Manpower arrangement. 2) Manpower personal hygienic follow-up. 3) Hygienic cleaning loading area. 4) Cold Room Stock handing. 5) Projection Planning. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |2  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 6) Indent Received. 7) Indent based Vehicle Arrangement. 8) Vehicle cleaning checklist & follow-up. 9) Vehicle Precooling. 10) Empty vehicle weighment. 11) Prepare the Crate arrangement sheet. 12) Monitoring the Loading vehicle. 13) Monitoring Ante cold room area. 14) Check the SAP gate pass Qty vs Crate arrangement sheet qty. 15) Route wise transit register. 16) Vehicle Load weightment. 17) Vehicle dispatched on time (as per schedule time). 18) Vehicle Gate out Temperature. 19) Monitoring the On-transit vehicles. 20) STO vehicle follow-up. 21) STO vehicle loading. 22) STO vehicle Unloading. 1. Manpower arrangement 1.1. Despatch dock wise arrange the OCL loading manpower & CFA team member. 1.2. Before loading starting all manpower arrival at Despatch loading area. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |3  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 1.3. If any OCL manpower shortage means inform to HR team & CFA team member shortage inform to concern CFA. 1.4. And also if any new CFA team member arrival ensure with respective CFA. 1.5. OCL manpower used in Cold room, stock lifting to conveyer & CFA team member for Leakage / Shortage checking, vehicle loading. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |4  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 2. Manpower personal hygienic follow-up’s 2.1. All manpower before entry ensure the hair Cutting, Beard, Clean Dress code, Hand & Leg Nail cut in all fingers. Without Shave Clean Shave Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |5  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue With Nail Without Nail Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |6  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 2.2. Wear the Coat, Cap, Gloves & Wearing Safety shoes. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |7  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 3. Hygienic cleaning loading area. 3.1. Before shift starts before that he will ensure the supervisor should ensure cleanliness of the premises. 3.2. The shift supervisor to check cleanliness of the following areas.  Cold Room Area Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |8  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue  Crate delivery window Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page |9  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue  Walls Tails & Floor  Drainage  Cop wop in all walls & all corners Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 10  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue  All the conveyor side. 3.3. Monitor all the housekeeping activities as per the GHP (Good hygiene practices). Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 11  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 4. Vehicle cleaning Check list & follow-up. 4.1. After empty crate unloading All vehicle Container’s floor cleaning. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 12  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 4.2. Container floor damage. Damage Floor Good Condition Floor Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 13  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 4.3. Vehicle reverse horn, Light & Strip curtain availability. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 14  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Container in side light Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 15  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 4.4. Container Vehicle Door locking status. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 16  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 4.5. All vehicle cleaning check list will be checking. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 17  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5. Cold Room Stock handling 5.1. Before shift starts SKU wise products opening stock will be taken on a daily basis. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 18  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5.2. Nearby shelf life report send to In-charge & Sales team, below 50 shelf life stock not send to market. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 19  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5.3. Segregate brand & unit wise keep it appropriate place with the proper traceable identification. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 20  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5.4. Monitoring First Expiry First Out (FEFO System) with proper record for dispatch the stock. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 21  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5.5. After loading completion date wise separate the stock, (for Eg. Re arranging the same in the same place or different place as allocated). Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 22  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5.6. Cold room Damaged Milk pouch send to Production team. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 23  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 5.7. MPD products found it will be stored in separate allocated place with proper traceable identification. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 24  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 6. Projection Planning 6.1.1. Approx. projection qty send to production team before 5 hours, Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 25  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 6.1.2. After All route order completed, Verity wise final projection stock qty send to production team. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 26  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 6.1.3. Curd stock any need upcoming shift requirement qty details send to In-charge (If any suddenly sales increase). 7. Indent sheet Receive 7.1. 30 mints before loading all route’s indent sheet collect from billing team. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 27  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 8. Indent based Vehicle Arrangement 8.1. After received Indent sheet, route wise allot the vehicle model based on sales qty in Crates. Model 207 407 1109 LRY 10 W 12 W 14 W Capacity in Crates 180 300 527 775 1260 1550 1775 14 Vehicle Model 12 W Vehicle Model Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 28  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 29  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 10 W vehicle model Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 30  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Lorry Vehicle Model Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 31  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 1109 Vehicle Model Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 32  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 407 Vehicle Model Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 33  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 207 Vehicle Model Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 34  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 8.2. All vehicle Running km check & allotted the route. Vehicle Vehicle Vehicle Vehicle Number Transporter Name Total KM Avg. Km Vendor Model Type 6902429 MH45AF5812 LRY A/C MH45AF5812-GHERADE AGRO FOOD PVT LT 9,894 319 6902891 MH45AF8785 LRY A/C MH45AF8785-RAMCHANDRA LOKHANDE TPT 9,611 310 6902929 MH13DQ6750 LRY A/C MH13DQ6750-AHMED MITHU SHAIKH-TPT 9,628 311 6903064 MH09GJ5191 LRY A/C MH09GJ5191-DHONDIRAM BAJARI-TPT 9,318 301 6903076 MH13DQ8054 LRY A/C MH13DQ8054-YOGESH PANDURANG WAGHMOD 10,446 337 6903106 MH13DQ8290 LRY A/C MH13DQ8290-AHMED MITHU SHAIKH TPT 10,253 331 6903253 MH13DQ9115 LRY A/C MH13DQ9115-DAYANAND BHARAT DATTU-TP 9,647 311 6903271 KA01AL4799 LRY A/C KA01AL4799-KAVIN-TPT 9,732 314 6902966 KA01AH4747 14 W A/C KA01AH4747-SMS LOGISTICS-TPT 9,276 299 6902353 KA50A2053 14 W A/C KA50A2053-SMS LOGISTICS-TPT 9,207 297 6902786 TN54S1802 12 W A/C TN54S1802 -ARULKUMAR T-TPT 9,531 307 6902531 MH13DQ3784 12 W A/C MH13DQ3784-DAYANAND KUSHABA WALE TP 10,057 324 6900887 TN28BC4278 12 W A/C TN28BC4278 - K SENTHIL TPT 9,997 322 6901687 TN88H1325 12 W A/C TN88H1325-SRI VANGALAMMAN LOGISTICS 10,667 344 6902930 KA22C7338 12 W A/C KA22C7338 -SENTHIL R-TPT 9,740 314 6903022 TN12L1748 12 W A/C TN12L1748 -NALLUSAMY R-TPT 9,362 302 6900950 TN28BB8367 12 W A/C TN28BB8367 - K SENTHIL TPT 9,203 297 6903078 MH13DQ8125 12 W A/C MH13DQ8125-DAYANAND BHARAT DATTU-TP 9,597 310 6901678 KA01AL9898 1109 A/C KA01AL9898-MANICKAM TRANSPORT 9,978 322 Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 35  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 8.3. If any required based vehicle model not available means inform to In-Charge, then allotted another vehicle. 9. Vehicle Pre-Cooling 9.1. Route wise allotted vehicle’s AC Switch ON. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 36  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 9.2. Verify the KTT Display for vehicle temperature reach below 8°C. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 37  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 10. Empty vehicle weighment 10.1. Before loading vehicle go to Weigh Bridge complete the empty vehicle weight. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 38  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 10.2. Despatch supervisor once confirm the empty weight slip, then vehicle loading starting. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 39  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 11. Prepare the Crate arrangement sheet 11.1. After indent sheet received, prepared the Crate arrangement sheet. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 40  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 11.2. Crate arrangement prepare based on vehicle capacity, SKU wise mentioned crate qty & line also. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 41  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 11.3. Crate arrangement sheet copy share to Cold room CL, Loading supervisor & Loading CFA team member. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 42  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 11.4. SKU’s wise Replacement qyt mention the arrangement sheet. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 43  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 12. Monitoring the Loading vehicle 12.1. CFA team member Crate arrangement sheet based loading in to the vehicle. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 44  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 12.2. While loading time SKU’s manufacture date to be check in conveyer. 12.3. All crate check the Leakage & Shortage. 12.4. Abnormal sealing leakage is found immediately inform to In-charge & Production team also. 12.5. If any dirty crate / Unwashed crates any milk or Curd packing means inform to In-charge & Production team also. 12.6. Leakage Curd & milk crate separate the Cold room. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 45  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 12.7. After loading verify & ensure the crate count as per crate arrangement sheet. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 46  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 12.8. Ensure the Replacement milk loading. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 47  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 13. Monitoring Ante cold room area 13.1. Ensure the all crate checking for leakage & shortage. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 48  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Leakage Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 49  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Curd Leakage Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 50  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Milk Shortage Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 51  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Mini Pouch Milk Shortage Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 52  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Curd Shortage Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 53  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Curd Leakage Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 54  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 13.2. Leakage milk crate found & remove the leakage pouch. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 55  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 56  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 13.3. Leakage Pouch milk storage at Production can Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 57  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Leakage Milk handed over to Production team. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 58  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 13.4. Remaining pouch wash the 10°C cold water. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 59  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 13.5. After washing crate move to cold room or vehicle based on requirement. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 60  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 13.6. Every vehicle loading time found leakage milk qty mentioned in milk cutting register. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 61  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 14. Check the SAP gate pass Qty vs Crate arrangement sheet qty 14.1. Ensure the Vehicle loaded crate count & SAP gate pass qty and also check with crate arrangement sheet crate count. 14.2. Big crate count ensure with SAP Gate pass big crate count. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 62  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 15. Route wise transit register 15.1. Replacement milk pouch qty mentioned in register by dispatch supervisor. 15.2. After vehicle crate verification respective route’s transit register handover to vehicle driver. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 63  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 16. Vehicle Load weightment 16.1. After loading completion SAP gate pass, HD fresh invoice / Transit register handover to vehicle driver 16.2. Vehicle move to Weighment for weight checking purpose. 16.3. Weighment weight checking as per GMS load vehicle net weight KG’s Vs Billing KG’s tolerance above 60 kg & below 0 kg(e.g : -2 kg). Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 64  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 17. Vehicle dispatched on time 17.1. All route vehicle dispatch to vehicle out for On time as per our schedule time based. Route Scheduled Code Route Name Time PY3685 SHIRASHI-BIDAR-SHIRASHI 11:58 PM PY3686 SHIRASHI-HUMNABAD-SHIRASHI 11:30 PM PY3688 SHIRASHI-NANDED-SHIRASHI 11:45 PM PY3689 SHIRASHI-VIJAYAPURA (BIJAPUR)-SHIRASHI 08:00 AM PY3690 SHIRASHI-SANGLI-SHIRASHI 11:30 PM PY3719 SHIRASHI-KHARGHAR(NAVI MUMBAI)-SHIRASHI 09:00 PM PY3743 SHIRASHI-GULBARGA-SHIRASHI 07:00 AM PY3744 SHIRASHI-GULBARGA 2 –SHIRASHI 07:00 AM PY3843 SHIRASHI-SANGOLA-TEMBHURNI-SHIRASHI 06:00 AM PY3921 SHIRASHI-NARHE-GAVHANEVASTI-SHIRASHI 08:00 PM PY4028 SHIRASHI-BEED-AURANGABAD-SHIRASHI 10:30 PM PY4160 SHIRASHI-NIZAMABAD 2-SHIRASHI 11:30 PM PY4364 SHIRASHI-SOLAPUR-SHIRASHI 04:00 PM PY4365 SHIRASHI-TULJAPUR-LATUR-SHIRASHI 06:00 AM PY4598 SHIRASHI-HADPSAR-SHIRASHI 08:30 PM PY4604 SHIRASHI-GHODBUNDER-SHIRASHI 07:30 PM PY4784 SHIRASHI-SEDAM-SHIRASHI 05:00 AM PY4809 SHIRASHI-AHMEDNAGAR-KOLHAR-SHIRASHI 11:45 PM PY4827 SHIRASHI-DHARAVI (MUMBAI)-SHIRASHI 11:30 AM PY4828 SHIRASHI-HUMNABAD 2 –SHIRASHI 06:00 AM PY4829 SHIRASHI-VIJAYAPURA 2 (BIJAPUR)-SHIRASHI 08:00 AM PY5056 SHIRASHI-GULBARGA 3 –SHIRASHI 07:00 AM PY5120 SHIRASHI-AMBERNATH-SHIRASHI 07:00 PM PY5121 SHIRI-KHOPOLI-KHARGHAR(NAVI MUMBAI)-SHRI 09:00 PM PY5399 SHIRASHI-CHEMBUR-SHIRASHI 07:00 PM Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 65  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 17.2. If any vehicle delay means inform to In-charge with delay reason Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 66  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 17.3. Delay reason update in KTT also. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 67  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 18. Vehicle Gate out Temperature 18.1. All route vehicle gate out temperature maintain below 5°C. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 68  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Vehicle Gate Out Temperature Check with KTT Web report Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 69  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 18.2. Vehicle temperature arrival delay means change the vehicle. 18.3. Further check the AC unit & Sensor. 19. Monitoring the On-transit vehicles 19.1. After gate out vehicle frequently check to running vehicle. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 70  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 71  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 19.2. Vehicle running time temperature deviation on long time immediately inform to In-charge & take immediate action (vehicle change) 19.3. Any vehicle meet accident or breakdown vehicle / AC problem, check return vehicle status & based on the distance, change the stock to alternate vehicle, and same inform to sales team also. Accident / Breakdown vehicle change to another vehicle Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 72  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 20. STO Vehicle Follow-up 20.1. On-Transit Load vehicle frequently follow-up for On-time dispatch the vehicle. 20.2. On-transit vehicle frequently verify the vehicle temperature. 20.3. Empty vehicle follow-up for sufficient red crate supply to production team & on time loading. 20.4. If any route diversion or block change the alternate route & same inform to both plant in-charge. 21. STO Vehicle Loading 21.1. Prepare the Indent qty based on SAP release stock. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 73  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 21.2. Vehicle arrangement based on Indent qty. 21.3. Follow the maximum shelf life (Batch, Stock) stock plan to loading. 21.4. STO vehicle load complete & Vehicle out on schedule time. 22. STO Vehicle Unloading 22.1. STO vehicle reach the plant, check the gate pass & seal number Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 74  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 75  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 22.2. After seal open verify the vehicle crate count Vs gate pass crate, if any crate deviation inform to In- charge Crate Counting in STO vehicle Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 76  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue Stock Checking Physical Vs SAP Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 77  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 22.3. After crate counting start the unloading process. 22.4. Unloading crate storage place arrangement at Cold room. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 78  Issue No HAP/LOG/Fresh Standard Operating Procedure Outbound Logistics - Dispatch Date of Issue 22.5. If any Previous stock available at Cold room means old stock change to unloading area, new stock loading to cold room in side. 22.6. Unloading time check the all SKU’s manufacture date & batch. 22.7. If any abnormal leakage or old batch arrival inform to STO plant. Prepared By (Sign & Date) Reviewed By (Sign & Date) Approved By (Sign & Date) Page | 79