Broward County Sheriff's Policy Manual PDF

SHERIFF’S POLICY MANUAL 2.26 ATTENTIVENESS TO PUBLIC 2.26.1 Distraction From Duty: Employees will not engage in activities or personal business which would cause them to neglect or be inattentive to duty. 2.26.2 Appearing to Sleep On Duty: Employees shall not giv...

SHERIFF’S POLICY MANUAL 2.26 ATTENTIVENESS TO PUBLIC 2.26.1 Distraction From Duty: Employees will not engage in activities or personal business which would cause them to neglect or be inattentive to duty. 2.26.2 Appearing to Sleep On Duty: Employees shall not give the impression or display an appearance that they are sleeping on duty. Employees will remain awake and alert while on duty with the exception of fire rescue station shift employees (firefighters, emergency medical technicians, etc.). On-duty employees who are unable to stay awake and alert will advise their supervisor who will determine the proper course of action. Other exceptions may be made during a state of emergency or exigent circumstances with the consent of executive/senior staff. 2.26.3 Professional Demeanor: Employees will not demonstrate a lazy disposition such as lounging about or placing their feet on desks or other furniture. 2.26.4 Courtesy to the Public: Employees will be courteous when dealing with the public, avoiding conduct which conveys disinterest or disrespect. 2.26.5 Citizen Complaints: Employees will not attempt to deter persons from lodging complaints against an employee, but will take appropriate action pursuant to the “Employee Complaint and Disciplinary Process” policy in the Sheriff’s Policy Manual. This does not prevent a supervisor from trying to calm a situation or handle a misunderstanding at the lowest appropriate supervisory level. 2.26.6 Taking Suitable Action: Employees will be attentive and take suitable action in all situations where some official action would reasonably be appropriate, to include, but not limited to reports, complaints, inquiries, and requests for service. 2.26.7 Political, Religious, or Discriminatory Discussions: Employees will not use remarks that degrade national origin, sex, sexual preference, age, color, creed, beliefs, or physical handicaps. 2.26.8 Identification Upon Request: Upon request, employees will supply their name, identification (rank/title), identification number (CCN) and assignment when reasonable to members of the public whether in person or by telephone. [CALEA 22.1.8, CALEA-C 1.1.7] Reviewed: 08/22/2018 Revised: 11/19/2018 Rescinds: 05/09/2014 Effective: 12/03/2018 2.26 Page 1 of 2  SHERIFF’S POLICY MANUAL THIS PAGE INTENTIONALLY LEFT BLANK Reviewed: 08/22/2018 Revised: 11/19/2018 Rescinds: 05/09/2014 Effective: 12/03/2018 2.26 Page 2 of 2