Organization Structure and Behavior Past Paper PDF - FYBCA Semester II - March 2023
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Uploaded by SteadfastLime4892
VNSGU
2023
FYBCA
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Summary
This is a past paper for the FYBCA (First Year Bachelor of Commerce Arts) Semester II, Organization Structure and Behavior course, taken in March 2023. The paper includes multiple choice questions and detailed answer questions based on organizational behavior and management topics. The keywords of the content include organization structure, organizational behaviour, management and business.
Full Transcript
## Organization Structure and Behavior - Exam Questions ### Paper/ Subject Code: 1911000102010001 #### F.Y.B.C.A. Semester -II #### Examination March-2023 **[Time: Three Hours]** **[Max. Marks:70]** ### Q.1 Answer in Brief. (Any Seven) - 14 marks 1. "Human behaviour is generally caused and predi...
## Organization Structure and Behavior - Exam Questions ### Paper/ Subject Code: 1911000102010001 #### F.Y.B.C.A. Semester -II #### Examination March-2023 **[Time: Three Hours]** **[Max. Marks:70]** ### Q.1 Answer in Brief. (Any Seven) - 14 marks 1. "Human behaviour is generally caused and predictable". Explain in brief 2. Differentiate organisation and administration. 3. How top-level management is different from lower level management? 4. How middle level management is different from bottom level management? 5. "A happy employee is productive employee". Justify 6. Describe two functions of attitude. 7. How individual bonus would improve the performance of an employee? 8. Why motivation is required? 9. "Leaders are born". Yes or no. Justify your answer 10. What makes leader be irrelevant? ### Q.2 - 07 marks (A) What makes an organisation important? (B) Explain types of organisational structures in detail. ### Q.3 - 07 marks (A) Explain conceptual skills of manager in detail. (B) Explain technical skills of manager in detail. ### Q.4 - 07 marks (A) Explain different characteristics of attitude in detail. (B) Two persons working in the same work environment may have different attitude about the work. Explain the same with reference to attitude formation. ### Q.5 - 14 marks Write a short note on (Any two) 1. Explain different functions of call centre. 2. Explain process of call centre set up. 3. Why people refer to join BPO's?
