MS-900T01-A Learning Path: Describe Microsoft 365 apps and services PDF

MS-900T01-A Learning Path: Describe Microsoft 365 apps and services © Copyright Microsoft Corporation. All rights reserved. Learning Path agenda What is Microsoft 365? Describe productivity solutions of Microsoft 365 Describe collaboration solutions of Microsoft 365 Describe the endpoint...

MS-900T01-A Learning Path: Describe Microsoft 365 apps and services © Copyright Microsoft Corporation. All rights reserved. Learning Path agenda What is Microsoft 365? Describe productivity solutions of Microsoft 365 Describe collaboration solutions of Microsoft 365 Describe the endpoint modernization, management concepts, and deployment options in Microsoft 365 Describe analytics capabilities of Microsoft 365 © Copyright Microsoft Corporation. All rights reserved. Module 1: What is Microsoft 365? © Copyright Microsoft Corporation. All rights reserved. Module 1: Introduction After completing this module, you’ll be able to: 1 Describe Microsoft 365 and Office 365 2 Describe how Microsoft 365 empowers workers for hybrid and flexible work 3 Describe how Microsoft 365 Copilot can unlock productivity and creativity 4 Create a Microsoft 365 trial organization © Copyright Microsoft Corporation. All rights reserved. What is Microsoft 365? Microsoft 365 is a cloud-powered productivity platform that brings together the best- in-class productivity apps from Office 365 with advanced device management, intelligent security, and innovative online services. Microsoft 365 helps drive productivity, collaboration, and communication securely across many devices, whether you are at home, in the office, out in the field, or on the go. For home For business For enterprise © Copyright Microsoft Corporation. All rights reserved. Microsoft Graph Microsoft Graph is the gateway to rich, people-centered data and intelligence in Microsoft 365. Microsoft 365 learns from users and Teams Groups collects insights through Microsoft Tasks Graph by analyzing users’ data and activities across different Microsoft Calendar Files Chats products and services. Microsoft Graph plays a vital role Insights MICROSOFT GRAPH in Microsoft 365 Copilot, an AI- Messages powered productivity tool coming Coworkers User soon to Microsoft 365. Meetings Devices People © Copyright Microsoft Corporation. All rights reserved. The differences between Office 365 and Microsoft 365 Office 365 Microsoft 365 Cloud-based service that includes Cloud-based service that includes the apps such as Word, Excel, same Office apps and services, plus PowerPoint, and Outlook, along with Windows 10/11, and Enterprise services such as Microsoft Exchange, Mobility + Security. SharePoint, Teams, and OneDrive. Enterprise Mobility + Security (EMS) is a mobility management and security platform. © Copyright Microsoft Corporation. All rights reserved. Hybrid work, flexible work, and front-line workers Hybrid work:​ A combination of traditional, in-person office work and remote, offsite work. Flexible work: A combination of remote and in-person days that works best for you. Front-line workers: Employees whose primary function is to work directly with customers or the general public, providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products or services. © Copyright Microsoft Corporation. All rights reserved. Microsoft 365 empowers workers in this hybrid world Microsoft 365 can help your organization meet the diverse needs of all your workers. Connected Secure Managed Productive Employee Stay connected Secure sign-ins Manage your and experiences from anywhere in with multifactor worker’s devices collaborative Foster an the world and at authentication from the cloud inclusive Stay collaborative any time with (MFA) and built- with security company culture and productive cloud-based in security settings, allowed and increase with online services. features to apps, and to employee meetings, chat, protect against require wellbeing while shared malware, compliance with making sure workspaces, malicious attacks, system health. they have the and automated and data loss. resources business processes. they need. © Copyright Microsoft Corporation. All rights reserved. Microsoft 365 Copilot unlocks a new way of working Microsoft 365 Copilot is an AI-powered productivity tool that combines the power of large language models (LLMs) with your data in the Microsoft Graph and Microsoft 365 apps to turn words into the most powerful productivity tool on the planet. Transform your work in three ways: Unleash creativity—Harness Copilot’s power so you never start from scratch. Natural language Unlock productivity—Let Copilot summarize actions for you and optimize your time. Large Microsoft Microsoft Uplevel skills—Be better at what you’re language Graph 365 apps good at and master what you’ve yet models - Your Data - to learn. © Copyright Microsoft Corporation. All rights reserved. Module 2: Describe productivity solutions of Microsoft 365 © Copyright Microsoft Corporation. All rights reserved. Module 2: Introduction After completing this module, you’ll be able to: 1 Describe how Microsoft 365 can boost productivity 2 Describe how Microsoft 365 apps help people craft compelling content in real time 3 Describe how the work management tools optimize operations 4 Describe additional Microsoft 365 productivity apps © Copyright Microsoft Corporation. All rights reserved. Productivity capabilities and benefits of Microsoft 365 Unleash your creativity and perform tasks faster—Microsoft 365 Copilot Create professional-looking content in real time—Office apps such as Word, Excel, PowerPoint, OneNote Organize and access files and photos wherever you are—Microsoft OneDrive Work and communicate with your team from anywhere—Microsoft Teams Always stay connected and simplify scheduling—Microsoft Outlook Stay up to date through business-class email and calendaring—Microsoft Exchange Optimize and simplify operations—Microsoft Project, Planner, Bookings, To Do, Forms, Lists Streamline everyday processes—Microsoft Power Apps and Power Automate © Copyright Microsoft Corporation. All rights reserved. Microsoft 365 Apps Microsoft 365 Apps is an always up-to-date desktop, mobile, and web version of the core Office apps. Applications included: Microsoft 365 Apps has the benefits of Access (PC only), Excel, Teams, OneDrive, the cloud: OneNote, Outlook, PowerPoint, Publisher Work across multiple devices. (PC only), Word. Work with apps that are always up to date. Available subscriptions: Microsoft 365 Apps for business and Microsoft 365 Apps for Work intelligently through connected enterprise. experiences, such as PowerPoint Designer, Editor, and Research. Work in an entirely new way with Microsoft 365 Copilot—spark creativity, boost productivity, and foster new skills. © Copyright Microsoft Corporation. All rights reserved. Work management tools in Microsoft 365 Microsoft Project Microsoft Planner Microsoft Booking A cloud-based work and project A task management tool that An appointment scheduling and management tool designed for enables people to plan, manage, management system that includes more complex work efforts. and complete task-based a web-based booking calendar initiatives. that integrates with Outlook. Microsoft To Do Microsoft Forms Microsoft Lists A task management app that An app that allows you to create An information tracking app that makes it easy to plan and manage surveys, quizzes, polls, and other enables you to organize your day. types of forms to capture the information and work through information you need. creating lists. © Copyright Microsoft Corporation. All rights reserved. Additional Microsoft 365 productivity apps Dynamics ClipChamp Loop Sway 365 Dynamics 365 Delve Power BI Whiteboard Customer Voice © Copyright Microsoft Corporation. All rights reserved. Module 3: Describe collaboration solutions of Microsoft 365 © Copyright Microsoft Corporation. All rights reserved. Module 3: Introduction After completing this module, you'll be able to: 1 Describe how the collaboration tools of Microsoft 365 drives teamwork 2 Describe how Microsoft Teams helps people communicate and collaborate to do their best work 3 Describe how Microsoft Viva helps organizations create thriving work cultures 4 Describe how Yammer communities can help foster connections within your organization © Copyright Microsoft Corporation. All rights reserved. Collaboration capabilities and benefits of Microsoft 365 Chat, call, and virtually meet with your team—Teams Collaborate on files in real time—OneDrive Network and engage with people across your organization—Yammer Share news and content with people inside and outside your organization— SharePoint Distribute videos across your team or organization—Stream (on SharePoint) Collaborate through business-class email and calendaring—Exchange Stay connected and share your availability—Outlook Empower people and teams to be their best—Viva © Copyright Microsoft Corporation. All rights reserved. Microsoft Teams Teams is a collaboration app—a hub for teamwork. Security and compliance Teams and channels Chat and instant messaging Built on the same enterprise-level Create teams and channels to work Instantly connect to one team security, compliance, and on projects and keep member or to an entire team in a manageability as the rest of conversations and content group chat anywhere. Get up to Microsoft 365. organized. speed and summarize key takeaways in chat threads with Copilot. Online meetings Teams Phone Collaborative apps Collaborate through online Use voice or video calling on your Integrate tools you already know meetings, webinars, live events, or computer, tablet, mobile device, or or create custom applications to audio- and videoconferencing. desk phone and transition calls help your team work better Quickly recap and suggest action from cellular service to Wi-Fi. together. items in real time with Copilot. © Copyright Microsoft Corporation. All rights reserved. Microsoft Viva apps Viva is an integrated employee experience platform designed for everyone to connect, learn, and grow. Connection Insight Purpose Growth Role-based Viva Viva Insights— Viva Goals—A goal- Viva Learning— Viva Sales—A seller Connections— Provides privacy- setting and objectives Centralized learning experience application Discover relevant news, protected insights and key results (OKRs) hub designed for skill designed to help sellers conversations, and and actionable management solution. building and learning. boost productivity. quick access to tools recommendations. Simplify goal setting Get suggestions on and resources. and OKR creation curated learning Viva Glint—A with Copilot. collections with Viva Engage— people-driven platform Copilot. Openly share, ideate, that provides visibility problem solve, and into the health of your Viva Topics— contribute across organization and Knowledge discovery boundaries. Create guides effective action. through organized inspiring posts and get Quickly learn what content and expertise message suggestions matters to employees on topic pages. Use a with Copilot. and act conversational with Copilot. interface to learn more with Copilot. © Copyright Microsoft Corporation. All rights reserved. Microsoft Yammer Yammer is a secure enterprise social network designed to connect and engage people across your organization. Leader engagement. Communicate at scale with a site for leaders to share news, blogs, polls, broadcast live events and real-time Q&A. Modernize employee communication. Create compelling communications with rich text and keep everyone informed and engaged across web and mobile. Knowledge sharing. Share knowledge, best practices, ideas, and feedback across the organization. Engage your employees. Provide communities for employees, and find and join recommended communities around common interests. Powering communities in Microsoft 365. Engage in discussions through Outlook, collaborate on Office files, and bring communities to SharePoint. © Copyright Microsoft Corporation. All rights reserved. Module 4: Describe endpoint modernization, management concepts, and deployment options in Microsoft 365 © Copyright Microsoft Corporation. All rights reserved. Module 4: Introduction After completing this module, you'll be able to: 1 Describe the endpoint modern management capabilities of Microsoft 365 2 Describe the differences between Windows 365 and Azure Virtual Desktop 3 Describe the deployment and release models for Windows as a Service 4 Describe the deployment methods and update channels for Microsoft 365 Apps © Copyright Microsoft Corporation. All rights reserved. Endpoint management capabilities of Microsoft 365 Microsoft 365 enables you to simplify the management of all your devices (Android, iOS, Windows, MacOS) through their endpoint management solutions. Microsoft Intune Endpoint Analytics Cloud-based unified endpoint management solution Provides metrics on health and performance of devices Configuration Manager Windows Autopilot On-premises management solution Sets up and preconfigures new devices to get ready for use Co-management Microsoft Entra ID (Azure AD) Combines Configuration Manager with features of Intune Manages the identities of users, devices, and groups Tenant attach Endpoint Manager admin center Manages a combination of cloud and Website to add users and groups, on-premises endpoints create and manage policies © Copyright Microsoft Corporation. All rights reserved. Windows 365 and Azure Virtual Desktop Windows 365 and Azure Virtual Desktop are both virtual desktop solutions, also known as desktop as a service. Windows 365 Azure Virtual Desktop (AVD) This is a subscription-based cloud PC service. This is a desktop and app virtualization Personalized Windows 10 or Windows 11 solution on Azure: desktops: Multisession desktops and remote app – A windows 11 enhancement coming soon is streaming Windows Copilot, a centralized AI assistant. Run Microsoft 365 Apps in multi-user virtual Stream your apps, data, content, and settings to scenarios any device Full control over management and deployment Management and deployment with familiar Flexible consumption-based pricing desktop tools Optimized for flexibility Predictable per-user pricing Optimized for simplicity © Copyright Microsoft Corporation. All rights reserved. Deployment and release models for Windows as a Service (WaaS) The WaaS model is designed to make life easier for both users and IT pros by simplifying the deployment and servicing of Windows client computers. Servicing Deployment Release types Deployment rings Feature updates Preview​ Quality updates (non-security releases or Limited​ combined security + non-security releases) Broad Servicing channels Deployment methods Windows Insider Program​ Modern​ General Availability Channel​ Dynamic​ Long-Term Servicing Channel Traditional © Copyright Microsoft Corporation. All rights reserved. Deployment methods and update channels for Microsoft 365 Apps Deployment methods Update channels How updates are Deploy from a local source Current Channel​ installed with Configuration Manager​ Microsoft 365 Apps regularly Monthly Enterprise Channel​ Deploy from the cloud with checks for updates, which are Semi-Annual Enterprise automatically downloaded the Office Deployment Channel and installed Tool (ODT)​ Deploy from a local source with the Office Deployment Tool (ODT)​ Self-install from the cloud © Copyright Microsoft Corporation. All rights reserved. Module 5: Describe analytics capabilities of Microsoft 365 © Copyright Microsoft Corporation. All rights reserved. Module 5: Introduction After completing this module, you’ll be able to: 1 Describe how Viva Insights helps people and organizations work smarter and achieve balance 2 Describe the capabilities of the Microsoft 365 admin center and user portal 3 Describe the reports available in the Microsoft 365 admin center and other admin centers © Copyright Microsoft Corporation. All rights reserved. The capabilities of Viva Insights Viva Insights provides privacy-protected insights and actionable recommendations that help everyone in the organization work smarter and achieve balance. Personal insights Team insights Organization insights Gain valuable insights to Help managers foster Help managers and leaders improve work patterns through productivity and wellbeing for understand how their actionable recommendations teams large or small. organizations are succeeding created just for you. and performing at work. Get suggestions on how to Explore ways to build better improve team collaboration View key indicators of your work habits and prioritize habits or ways to set positive organization’s wellbeing, wellbeing through reserved team norms for meetings, focus, productivity, and team culture. focus time, scheduled breaks, and wellbeing. and practicing mindfulness. Advanced insights can provide leaders with a greater understanding of how work shapes their people and their business. © Copyright Microsoft Corporation. All rights reserved. The Microsoft 365 admin center and Microsoft 365 user portal Microsoft 365 admin center Microsoft 365 user portal Manage users by adding, deleting, or Designed for users to access their email, calendar, restoring users.​ and documents through M365 apps such as Office, Teams, and Outlook, on the web with any device Manage licenses by adding and removing and internet access. license.​ Manage a M365 group by creating, deleting a group, and editing the name or description.​ Manage billing.​ View or create service requests.​ Manage global settings for apps.​ View activity reports and service health. © Copyright Microsoft Corporation. All rights reserved. Reports in the M365 admin center and other admin centers M365 admin center reports Other admin centers with reports Adoption Score—provides metrics, insights, Security—Microsoft 365 Defender and recommendations in two areas: Compliance—Microsoft Purview – People experiences Endpoint Manager – Technology experiences Microsoft Entra ID (Azure AD) Usage—helps you see how users are using Microsoft 365 apps and services across your Exchange organization. SharePoint Teams © Copyright Microsoft Corporation. All rights reserved. Learning Path summary Learned about Microsoft 365 (M365) Learned about M365’s productivity solutions Learned about M365’s collaboration solutions Learned about the endpoint modernization, management concepts, and deployment options in M365 Learned about M365’s analytics capabilities © Copyright Microsoft Corporation. All rights reserved. © Copyright Microsoft Corporation. All rights reserved.