What are after-sales services? Why is it important? Explain the importance of marketing with examples. How do markets create opportunity? Why do shopping complexes and malls attrac... What are after-sales services? Why is it important? Explain the importance of marketing with examples. How do markets create opportunity? Why do shopping complexes and malls attract customers? Discuss the importance of E-Markets. Explain the journey of goods from its producer to consumer. Explain different processes of sales and marketing. Markets can be classified into how many types? Inequality exists in markets. Do you agree? Discuss the role played by wholesale trade.

Understand the Problem

The question is asking about the functions and importance of various market-related concepts such as after-sales services, marketing, and the roles of different market types. It includes short answer and long answer questions related to these topics.

Answer

After-sales services increase satisfaction and loyalty, enhancing brand reputation.

After-sales services are support activities that follow a customer's purchase of a product. They are crucial for enhancing customer satisfaction, loyalty, and brand reputation. Examples include warranties, installation services, and user training.

More Information

After-sales services are an integral part of the customer experience and can include different types of support such as maintenance, technical support, and customer assistance.

Tips

A common mistake is neglecting after-sales services, leading to decreased customer satisfaction.

Sources

After-Sales Service : Meaning, Types, Importance and Examples - geeksforgeeks.org
After-Sales Service Support: Examples and Best Practices - investopedia.com
Why After-Sales Service Is Important - D-Tools - d-tools.com

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