10 Questions
True or false:20,000 Google employees walked out in protest of unfair treatment of men.
False
True or false: Walkouts and checkouts happen when employees feel heard and valued.
False
True or false: Managers can unblock communication by discouraging input and creative conflict.
False
True or false: Action is not necessary after hearing employee concerns to prevent future walkouts and checkouts.
False
True or false: Employee activists and managers should never agree.
False
True or false: Checking out is a better option than disagreeing and committing.
False
True or false: Dyslexia accommodations were created at Disney because an employee was able to bring her unique experiences to work.
True
True or false: Managers can unblock communication by avoiding discussions of topics that should be talked about.
False
True or false: If no one has anything to say, the organization is likely unblocked.
False
True or false: The speaker encourages closed-mindedness and avoiding questions.
False
Study Notes
- 20,000 Google employees walked out in protest of unfair treatment of women
- Walkouts and checkouts happen when employees feel unheard or undervalued
- Managers can unblock communication by inviting input and fostering creative conflict
- Action is necessary after hearing employee concerns to prevent future walkouts and checkouts
- Employee activists and managers may not always agree, but dialogue and finding common ground is important
- Leaving the company, compartmentalizing, or disagreeing and committing are better options than checking out
- Inviting employees to bring their whole selves to work can lead to innovative solutions
- Dyslexia accommodations were created at Disney because an employee was able to bring her unique experiences to work
- Managers can unblock communication by asking employees what is not being talked about but should be
- If no one has anything to say, the organization is likely blocked.
- The speaker encourages asking questions and being open to communication.
- Success means having better problems, not no problems.
- The goal is to earn better problems by unblocking communication and becoming more responsive.
- This will lead to people sharing more of themselves, their ideas, and unique offerings.
- The result will be a new problem of harnessing that energy and aiming higher.
- The speaker is Ari Weinsteig, CEO of Zingerman's.
- The speech was focused on encouraging communication and growth.
- The audience is encouraged to keep asking questions and unblocking communication.
- The speaker wishes the audience to earn better problems.
- The goal is to harness the energy of open communication and aim higher.
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