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Questions and Answers

Which of the following is an example of diversification?

  • Offering an existing product to an existing customer base
  • Offering an existing product to a new customer base
  • Offering a new product to an existing customer base
  • Offering a new product to a new customer base (correct)
  • Which pricing strategy involves setting the price based on the demand curve?

  • Cost + pricing
  • Price as an expression of quality
  • Price as a method of gaining market share
  • Market determines the price (correct)
  • Which utility refers to the availability of a product/service in a location that is convenient to a potential customer?

  • Form utility
  • Place utility (correct)
  • Time utility
  • Information utility
  • Which factor affects the choice of distribution channels based on the investment cost of developing and maintaining the channel?

    <p>Cost</p> Signup and view all the answers

    What are the primary functions of wholesaling?

    <p>Making contact, negotiating, buying, selling, warehousing</p> Signup and view all the answers

    Who are the middlemen who buy from wholesalers and manufacturers and sell directly to the ultimate consumer?

    <p>Retailers</p> Signup and view all the answers

    What is the primary purpose of marketing communications?

    <p>To tell customers about the benefits and values that a company, product, or service offers</p> Signup and view all the answers

    Which marketing communication tool refers to any consumer/trade program of limited duration that adds tangible value to a product or brand?

    <p>Sales promotion</p> Signup and view all the answers

    What is the short-term goal of personal selling?

    <p>To make a sale</p> Signup and view all the answers

    Which marketing communication tool involves sponsoring events and activities to enhance brand visibility and reputation?

    <p>Public relations</p> Signup and view all the answers

    Which of the following is NOT a step in the international marketing research process?

    <p>Collecting secondary data</p> Signup and view all the answers

    What is the main purpose of exploratory research in marketing?

    <p>To create hypotheses rather than test them</p> Signup and view all the answers

    Which of the following is NOT a component of the marketing mix?

    <p>Profit</p> Signup and view all the answers

    According to Abraham Maslow's pyramid of needs, which of the following needs is considered the most important?

    <p>Physiological needs</p> Signup and view all the answers

    According to Sigmund Freud, which part of the consumer's psyche represents the need for morality and rules?

    <p>Superego</p> Signup and view all the answers

    Which type of buying behavior is characterized by significant differences between brands and high involvement?

    <p>Complex buying behavior</p> Signup and view all the answers

    Which of the following is NOT a factor considered in targeting a market segment?

    <p>Compatibility with the company's overall objectives</p> Signup and view all the answers

    Which marketing strategy involves selling a current product in a new market?

    <p>Market development</p> Signup and view all the answers

    What is the purpose of market segmentation?

    <p>To identify similarities and differences of potential customers</p> Signup and view all the answers

    Which group of consumers is characterized by being change-averse and trusting the status quo?

    <p>Laggards</p> Signup and view all the answers

    Which buying behavior is commonly observed in low-cost, frequently purchased items like snacks or soft drinks?

    <p>Habitual buying behavior</p> Signup and view all the answers

    What is the goal of a company in transforming variety-seeking buying behavior into habitual buying behavior?

    <p>Increase customer loyalty</p> Signup and view all the answers

    Which marketing management philosophy focuses on determining the needs and wants of customers and delivering better satisfaction than the competition?

    <p>Marketing concept</p> Signup and view all the answers

    What is the difference between customer value and customer satisfaction?

    <p>Customer value is the extent to which a product's perceived performance matches a buyer's expectations, while customer satisfaction is the difference between the values the customer gains from owning and using a product and the cost of obtaining the product.</p> Signup and view all the answers

    What does globalization refer to?

    <p>The integration of economics and societies all over the world</p> Signup and view all the answers

    Which of the following is NOT a factor that affects the choice of distribution channels?

    <p>Character</p> Signup and view all the answers

    What is the primary purpose of advertising in marketing communications?

    <p>To create awareness</p> Signup and view all the answers

    Which pricing strategy involves starting with a low price to gain market share and then gradually increasing it?

    <p>Price as a method of gaining market share</p> Signup and view all the answers

    What is the function of retailers in the distribution process?

    <p>Selling</p> Signup and view all the answers

    Which marketing communication tool involves any sponsored, paid message that is communicated in a non-personal way?

    <p>Advertising</p> Signup and view all the answers

    Which one of the following is a step in the international marketing research process?

    <p>Identifying the research problem</p> Signup and view all the answers

    Which one of the following is NOT a type of primary data research approach?

    <p>Quantitative research</p> Signup and view all the answers

    Which one of the following is a disadvantage of using secondary data in marketing research?

    <p>Credibility of data</p> Signup and view all the answers

    Which marketing management philosophy focuses on targeting wealthier customers with higher-end products?

    <p>Client customization concept</p> Signup and view all the answers

    What is the difference between customer value and customer satisfaction?

    <p>Customer value refers to the perceived performance of a product, while customer satisfaction refers to the extent to which a product matches a buyer's expectations.</p> Signup and view all the answers

    Which marketing communication tool involves any consumer/trade program of limited duration that adds tangible value to a product or brand?

    <p>Sales promotion</p> Signup and view all the answers

    Which marketing strategy is recommended during the decline stage of the product life cycle?

    <p>Advertising - Reduce to level needed to retain hard-core loyalists</p> Signup and view all the answers

    What is the purpose of market segmentation?

    <p>To divide the market into subsets of consumers with common needs or characteristics</p> Signup and view all the answers

    Which targeting strategy involves targeting a single segment of the global market?

    <p>Concentrated marketing</p> Signup and view all the answers

    Which of the following is NOT a type of buying behavior?

    <p>High involvement buying behavior</p> Signup and view all the answers

    According to Abraham Maslow's pyramid of needs, which need is considered the least important?

    <p>Self-actualization needs</p> Signup and view all the answers

    Which step of the consumer decision-making process involves comparing different options?

    <p>Evaluation of alternatives</p> Signup and view all the answers

    Which group of consumers is characterized by being change-averse and trusting the status quo?

    <p>Laggards</p> Signup and view all the answers

    What is the primary purpose of marketing communications?

    <p>To promote products and services</p> Signup and view all the answers

    Which buying behavior is commonly observed in low-cost, frequently purchased items like snacks or soft drinks?

    <p>Habitual buying behavior</p> Signup and view all the answers

    Which of the following is NOT a major tool of marketing communications?

    <p>Personal selling</p> Signup and view all the answers

    Which of the following is NOT a risk associated with advertising as a marketing communication tool?

    <p>Creates awareness</p> Signup and view all the answers

    What is the primary function of wholesaling?

    <p>Selling</p> Signup and view all the answers

    What is the primary purpose of pricing in marketing?

    <p>To cover the product's cost</p> Signup and view all the answers

    What is the primary purpose of distribution channels in marketing?

    <p>To add value to the product</p> Signup and view all the answers

    Study Notes

    Marketing Concepts

    • Diversification is an example of a company entering a new market or industry.
    • The pricing strategy that involves setting the price based on the demand curve is dynamic pricing.
    • Place utility refers to the availability of a product/service in a convenient location for customers.

    Distribution Channels

    • The investment cost of developing and maintaining a channel affects the choice of distribution channels.
    • The primary functions of wholesaling are to facilitate the flow of goods from manufacturers to retailers and to provide various services such as storage and credit.

    Marketing Communications

    • The primary purpose of marketing communications is to inform, persuade, or remind the target audience about a product or service.
    • Sales promotion refers to any consumer/trade program of limited duration that adds tangible value to a product or brand.
    • The short-term goal of personal selling is to close a sale.
    • Event sponsorships involve sponsoring events and activities to enhance brand visibility and reputation.

    Marketing Research

    • The main purpose of exploratory research is to gain a deeper understanding of a particular problem or opportunity.
    • A disadvantage of using secondary data in marketing research is that it may not be relevant or up-to-date.

    Consumer Behavior

    • According to Abraham Maslow's pyramid of needs, physiological needs are considered the most important.
    • According to Sigmund Freud, the superego represents the need for morality and rules.
    • Complex buying behavior is characterized by significant differences between brands and high involvement.

    Marketing Strategy

    • The purpose of market segmentation is to divide a larger market into smaller groups with similar needs or characteristics.
    • A company can adopt a market development strategy by selling a current product in a new market.
    • The goal of a company in transforming variety-seeking buying behavior into habitual buying behavior is to create brand loyalty.
    • The marketing management philosophy that focuses on determining the needs and wants of customers and delivering better satisfaction than the competition is known as customer-oriented marketing.

    Globalization and Distribution

    • Globalization refers to the increase in international trade and investment.
    • Retailers play a crucial role in the distribution process by making products available to customers.

    Advertising and Pricing

    • The primary purpose of advertising is to inform, persuade, or remind the target audience about a product or service.
    • Skim pricing involves starting with a high price to gain maximum profit and then gradually decreasing it.
    • The primary function of retailers is to make products available to customers.
    • Advertising is a major tool of marketing communications that involves any sponsored, paid message that is communicated in a non-personal way.

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