Kotler 2020, 5 kap

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Questions and Answers

What should the marketing system's primary goal be, according to environmentalists?

  • Maximizing investment returns
  • Maximizing product variety
  • Maximizing consumer satisfaction
  • Maximizing the quality of life, including environmental quality (correct)

What is the primary focus of enlightened companies regarding environmental actions?

  • To meet the minimum legal requirements
  • To prevent potential future regulations
  • To take responsibility for the environment out of ethical considerations (correct)
  • To maximize immediate profits

Which term describes the movement organized to protect and improve the living environment?

  • Environmentalism (correct)
  • Consumerism
  • Capitalism
  • Sustainable marketing

What management approach focuses on sustaining the environment while ensuring company profits?

<p>Environmental sustainability (D)</p> Signup and view all the answers

What is one method a company can employ to achieve pollution prevention?

<p>Minimizing waste before it is produced (A)</p> Signup and view all the answers

What is a key differentiator between companies responding to consumer environmental concerns and those that take proactive measures?

<p>Ethical responsibility (A)</p> Signup and view all the answers

Why is environmental sustainability considered a challenging societal goal?

<p>It often conflicts with short-term profit motives. (C)</p> Signup and view all the answers

What is typically characteristic of companies that are merely satisfying environmental concerns?

<p>Taking action only to avoid regulatory penalties (B)</p> Signup and view all the answers

What does a heavy emphasis on the right half indicate for a company's environmental vision?

<p>The company has good environmental vision but lacks implementation skills. (C)</p> Signup and view all the answers

Which of the following countries is noted for having well-developed environmental policies?

<p>Germany (C)</p> Signup and view all the answers

What is indicated as a key foundation of marketing?

<p>Meeting customer needs leads to thriving businesses. (A)</p> Signup and view all the answers

What is the concept of sustainable marketing primarily concerned with?

<p>Ensuring the well-being of future customers and society. (B)</p> Signup and view all the answers

How should companies create value according to sustainable practices?

<p>Through socially, environmentally, and ethically responsible actions. (D)</p> Signup and view all the answers

Which of these trends is mentioned as a mega trend affecting business competitiveness?

<p>Sustainability as a growing business principle. (A)</p> Signup and view all the answers

What characterizes the countries with strict environmental standards?

<p>They have a history of well-developed environmental regulations. (A)</p> Signup and view all the answers

What is the triple bottom line approach in sustainable marketing?

<p>Balancing people, planet, and profits. (D)</p> Signup and view all the answers

What is the primary goal of sustainable marketing?

<p>Meeting present needs while ensuring future generations can meet their needs (D)</p> Signup and view all the answers

How does consumerism affect marketing strategies?

<p>It leads marketers to meet only immediate consumer demand (A)</p> Signup and view all the answers

Which of the following best defines environmentalism in the context of marketing?

<p>A doctrine promoting the protection of the natural environment (B)</p> Signup and view all the answers

What role do ethics play in marketing?

<p>They encourage responsible actions that consider consumer welfare (C)</p> Signup and view all the answers

Which aspect of marketing does sustainability impact the most?

<p>The entire value chain from development to disposal (A)</p> Signup and view all the answers

What consequence can arise from poorly executed marketing actions?

<p>Immediate and future harm to consumers or society (D)</p> Signup and view all the answers

What advantage does focusing on sustainability provide to businesses?

<p>It fosters innovation and new business models (A)</p> Signup and view all the answers

Which of the following is a common misconception about sustainable marketing?

<p>It is only about environmental issues (D)</p> Signup and view all the answers

Flashcards

Environmentalism

A movement that aims to protect and enhance the environment for present and future generations.

Environmental Sustainability

A business strategy focused on achieving economic success while minimizing environmental impact.

Pollution Prevention

The company's efforts to reduce or eliminate waste before it's generated.

Reactive Environmentalism

Actions taken by companies to meet environmental regulations or appease environmentalists.

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Proactive Environmentalism

A company's commitment to environmental protection driven by ethical values and long-term benefits.

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Greening Activities (Short-Term)

Internal and external actions that contribute to environmental sustainability and benefit the company in the short term.

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Greening Activities (Long-Term)

Actions taken by companies with long-term environmental goals, even if immediate benefits are unclear.

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Environmental Sustainability Grid

A framework companies can use to assess their progress in achieving environmental sustainability.

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Sustainable Marketing

A business approach that considers the social, environmental, and ethical impacts of its activities, aiming to benefit both current and future generations.

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Triple Bottom Line

A framework for measuring a company's success based on its social, environmental, and economic performance.

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Environmental Standards

Rules and regulations put in place by governments or international organizations to protect the environment.

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End-of-Life Regulations

The concept of ensuring that products can be safely disposed of at the end of their lifecycle, minimizing waste and environmental damage.

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Environmental Self-Regulation

The practice of companies voluntarily adopting environmental policies and practices to improve their performance.

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Sustainable Companies

Companies that are committed to meeting customer needs while also considering the long-term impact of their actions on the planet and society.

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Societal Well-being

The growing trend of businesses being assessed not just on their financial performance but also on their social and environmental impact.

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Consumerism

A focus on the desires, needs, and behaviors of consumers.

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Responsible Marketing

Marketing strategies prioritize ethical and sustainable practices, considering the well-being of consumers, society, and the environment.

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Sustainability in Marketing

A company's commitment to integrating social and environmental considerations into all aspects of its operations, from product development to marketing and disposal.

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Unethical Marketing

Strategies that use questionable practices for short-term profits, often at the expense of consumers or the environment.

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Value Chain

The value chain includes all stages of a product's journey, from raw materials and production to distribution, consumption, and disposal.

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Sustainable Business Models

A significant marketing trend that emphasizes creating new business models and products that are environmentally friendly and sustainable.

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Study Notes

Chapter 5 - Sustainable Marketing, Social Responsibility and Ethics

  • Sustainable marketing aims to meet the needs of consumers, businesses, and society now and in the future, through socially and environmentally responsible actions

  • Defines sustainable marketing as meeting the present needs of consumers and businesses while preserving, or enhancing the ability of future generations to meet their needs.

  • This concept contrasts with traditional marketing that prioritizes short-term sales and profits.

  • Critiques of marketing include criticisms that it harms its consumers through high prices, deceptive practices, high-pressure selling, shoddy or unsafe products, planned obsolescence, or poor service to disadvantaged consumers.

  • Explores how environmentalism and consumerism influence marketing strategies and practices.

  • Discusses greenwashing, a deceptive practice whereby companies exaggerate the environmental benefits of their products or services.

  • Examines the sharing economy as a sustainable business model and a potential opportunity.

  • Examines ethical dilemmas in marketing and emphasizes the importance of responsible marketing practices for long-term success.

  • Discusses how companies can incorporate sustainability into their actions, policies, and practices.

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