CH. 12
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Questions and Answers

For routine reports, you can sometimes use sections of previous reports or boilerplate.

True

It is appropriate to use a defensive tone in an informational report if something has not happened according to plan.

False

If you are writing an informational report for a nontechnical audience, which of the following options is a good strategy?

  • Leave out difficult concepts.
  • Keep the number of pages in the report to a minimum.
  • Define any important terms that might be unfamiliar to the audience. (correct)
  • Incorporate many graphics to entertain the audience.
  • According to Chapter 12, which two of the following organizational patterns are frequently used in progress reports?

    <p>time pattern and task pattern</p> Signup and view all the answers

    You are a floor supervisor at a manufacturing company. Yesterday, an important piece of equipment failed, stopping production for a full day. You need to explain to the company owners what happened. What kind of report will you write?

    <p>an incident report</p> Signup and view all the answers

    After a minor accident at the laboratory where you work, your manager has decided to institute some new safety procedures. She asks you to write a memo to employees explaining the new procedures. What kind of informational report is she asking you to write?

    <p>a directive</p> Signup and view all the answers

    You are an independent contractor. The due date for your current project falls right after your vacation, which means you are going to miss a deadline to deliver some of the work to your client. Which of the following statements in a progress report sent before your deadline is most ethical?

    <p>I did not realize how much my vacation would affect my final tasks on this project. I might need 1–2 extra days to complete everything.</p> Signup and view all the answers

    According to Chapter 12, you should be "clear, comprehensive, objective, and diplomatic" when writing meeting minutes. Which two of these ideal goals have the greatest potential to conflict with each other?

    <p>objectivity and diplomacy</p> Signup and view all the answers

    Which of these is NOT an important question to answer when writing an incident report?

    <p>Whose camera recorded the incident?</p> Signup and view all the answers

    In which of the following kinds of reports are you most likely to use graphics extensively?

    <p>an incident report</p> Signup and view all the answers

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