Podcast
Questions and Answers
What is the primary focus when writing in a reader-centered manner?
What is the primary focus when writing in a reader-centered manner?
Which of the following is NOT a purpose of writing?
Which of the following is NOT a purpose of writing?
What should be included in an Audience Profile Sheet?
What should be included in an Audience Profile Sheet?
What type of audience is most directly impacted by the writing?
What type of audience is most directly impacted by the writing?
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Which of the following verbs is associated with an informative purpose?
Which of the following verbs is associated with an informative purpose?
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What is the first step in the preparation phase of writing?
What is the first step in the preparation phase of writing?
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When defining your purpose, which action would typically fall under persuasive writing?
When defining your purpose, which action would typically fall under persuasive writing?
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What factors should be considered after identifying the audience, purpose, and context?
What factors should be considered after identifying the audience, purpose, and context?
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What is a genre in the context of communication?
What is a genre in the context of communication?
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What does the editing process focus on?
What does the editing process focus on?
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Which of the following best describes proofreading?
Which of the following best describes proofreading?
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What is one of the 7Cs of Effective Communication?
What is one of the 7Cs of Effective Communication?
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What does 'Courteous' in the 7Cs of Effective Communication entail?
What does 'Courteous' in the 7Cs of Effective Communication entail?
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Why is it important to check technical communication genres before releasing them?
Why is it important to check technical communication genres before releasing them?
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What is the role of the table of contents in a document's structure?
What is the role of the table of contents in a document's structure?
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What aspect does the 'Concrete' characteristic of the 7Cs focus on?
What aspect does the 'Concrete' characteristic of the 7Cs focus on?
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What does concise communication emphasize?
What does concise communication emphasize?
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Which proofreading strategy involves altering the appearance of the text?
Which proofreading strategy involves altering the appearance of the text?
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What is a coherent text characterized by?
What is a coherent text characterized by?
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Which is NOT recommended as a strategy for effective proofreading?
Which is NOT recommended as a strategy for effective proofreading?
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What should you do to enhance your proofreading effectiveness?
What should you do to enhance your proofreading effectiveness?
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Study Notes
Writing & Presentation Skills - Lecture 2
- The lecture focuses on the writing process, starting from preparation and ending with the final check, emphasizing the reader-centric approach.
- The writing process includes stages of preparation, writing a draft, getting feedback from peers, and editing/modifying the draft until it's good enough.
- An iterative approach is emphasized, requiring a feedback loop before the final product release.
Preparation Phase
- Key aspects of the preparation include identifying the audience, defining the purpose, identifying the context, and choosing the communication genre.
- Audience analysis is crucial, with technical writing being reader-centered, requiring a formal or informal analysis of the target audience.
- Primary, secondary, and tertiary target audiences are recognized. Identifying these helps tailor the message effectively.
Defining Audience Categories
- The audience is composed of multiple categories: primary, secondary, and tertiary.
- Factors affecting audience categories include: educational background, professional experience, job responsibilities, reading skills, cultural characteristics, personal characteristics, and personal preferences.
Audience Attitudes and Expectations
- Understanding audience attitudes and expectations is important. These include the audience's assessment of the presenter and the subject matter, as well as their expectations for the document.
Audience Profile Sheet
- A template is provided, aiding in audience analysis.
- The template guides in considerations for communication planning.
- Example of a profile sheet includes name, job title, primary/secondary/tertiary reader type, education, professional experience, job responsibilities, and personal characteristics.
Know About Your Audience
- Gather information from existing knowledge, interviews, online research (social media), and examination of their written documents to understand the target audience.
Purpose
- To Inform: Using verbs like authorize, define, describe, explain, illustrate, inform, outline, present, review, and summarize.
- To Persuade: Using verbs like analyze, argue, assess, conclude, determine, evaluate, forecast, propose, recommend, and request.
Audience, Purpose and Context
- After identifying the audience and purpose, consider the: quantity and level of detail in the content, document structure, format, tone, style, and lengths of various sections.
Genre
- A genre is a socially established and recognized communication form tailored by a group of people over time to enhance clear and efficient interactions.
Format and Structure
- Combining format (spatial or visual design, template) and structure (logical order of topics, table of contents) produces the overall genre.
Check the Output and Exit the Loop
- Thoroughly reviewing the document is essential before final release; editing and proofreading should be performed, including checking for: content, messaging, sentence structure, clarity, spelling, typos, grammar, and punctuation.
Editing
- Editors' function and role are similar to readers, focusing on the 7Cs of effective communication to ensure the document meets the required acceptance criteria.
7Cs of Effective Communication
- Complete: Providing all necessary information.
- Clear: Avoiding ambiguity and ensuring easy understanding.
- Courteous: Demonstrating respect and professionalism.
- Correct: Ensuring accuracy in grammar, spelling, punctuation, and facts.
- Concrete: Using specific facts and evidence for credibility.
- Concise: Conveying the message with brevity.
- Coherent: Maintaining logical connections and consistent flow.
Proofreading Strategies
- Helpful strategies for meticulous proofreading include taking breaks, proofreading one error at a time, reading aloud, using proofreading tools, changing the format, reducing window width, switching software, reading paragraphs in reverse order, and circling punctuation.
Activity 2
- Students are tasked with uploading a technical document and identifying four out of the seven 7Cs of effective communication, analyzing how the document addressed/missed these aspects.
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Description
This lecture delves into the writing process, emphasizing an iterative and reader-centric approach. It covers crucial phases such as preparation, audience identification, and the importance of feedback in refining drafts. Understanding audience categories is key to tailoring your message effectively.
