Workplace Conflict Quiz

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Questions and Answers

A workplace culture is primarily defined by

  • Mission statements
  • Interactions between people (correct)
  • HR department
  • Set of goals

What typically happens when two people in a workplace don't get along?

  • The manager sends them to HR (correct)
  • They resolve their issues on their own
  • The HR department resolves their issues
  • They start communicating more effectively

What is the impact on the workplace culture when two people don't get along?

  • They come back happier with each other
  • They come back happier with the manager
  • They have an ability to communicate more effectively
  • The workplace culture is affected (correct)

Why is it unfair to the HR manager and HR department to handle conflicts between employees?

<p>They have other important tasks to do (B)</p> Signup and view all the answers

What is a workplace culture not defined by?

<p>Mission statements (D)</p> Signup and view all the answers

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Study Notes

Defining Workplace Culture

  • A workplace culture is primarily defined by what typically happens when two people in a workplace don't get along.

Conflict Impact

  • When two people in a workplace don't get along, it can lead to a negative impact on the workplace culture.
  • The conflict can create tension, affect morale, and reduce productivity.

HR Role

  • It is unfair to expect the HR manager and HR department to handle conflicts between employees because it is a responsibility that should be shared among all employees.
  • Employees should take ownership of resolving conflicts and improving workplace relationships.

What Workplace Culture Is Not

  • A workplace culture is not defined by what is written in a policy manual or what is stated in a mission statement.
  • It is not defined by what the company says it is, but rather by how things are actually done in the workplace.

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