Podcast
Questions and Answers
What is the primary concern and duty of an employer?
What is the primary concern and duty of an employer?
What is the first response to an accident?
What is the first response to an accident?
Why is it important to carry out accident, incident and ill-health investigations?
Why is it important to carry out accident, incident and ill-health investigations?
What is one of the requirements of occupational health and safety management systems?
What is one of the requirements of occupational health and safety management systems?
Signup and view all the answers
What is one of the reasons to collate accident and ill-health data?
What is one of the reasons to collate accident and ill-health data?
Signup and view all the answers
What is one of the consequences of not carrying out accident, incident and ill-health investigations?
What is one of the consequences of not carrying out accident, incident and ill-health investigations?
Signup and view all the answers
What is the purpose of accident investigation?
What is the purpose of accident investigation?
Signup and view all the answers
What is one of the benefits of carrying out accident, incident and ill-health investigations?
What is one of the benefits of carrying out accident, incident and ill-health investigations?
Signup and view all the answers
What is a primary objective of an accident investigation?
What is a primary objective of an accident investigation?
Signup and view all the answers
Why is it important to investigate the reasons behind human error?
Why is it important to investigate the reasons behind human error?
Signup and view all the answers
What is an important consideration when conducting an accident investigation?
What is an important consideration when conducting an accident investigation?
Signup and view all the answers
What should be the approach of an accident investigation?
What should be the approach of an accident investigation?
Signup and view all the answers
What is one of the benefits of conducting accident investigations?
What is one of the benefits of conducting accident investigations?
Signup and view all the answers
What is an outcome of a thorough accident investigation?
What is an outcome of a thorough accident investigation?
Signup and view all the answers
What is a legal reason to investigate accidents and incidents?
What is a legal reason to investigate accidents and incidents?
Signup and view all the answers
What is a role of investigation?
What is a role of investigation?
Signup and view all the answers
What is a function of investigation?
What is a function of investigation?
Signup and view all the answers
Why should all accidents be investigated?
Why should all accidents be investigated?
Signup and view all the answers
What can a study of minor injuries and near misses reveal?
What can a study of minor injuries and near misses reveal?
Signup and view all the answers
What is a reason to investigate accidents?
What is a reason to investigate accidents?
Signup and view all the answers
What is an outcome of an investigation?
What is an outcome of an investigation?
Signup and view all the answers
Why is investigation important?
Why is investigation important?
Signup and view all the answers
What is an incident defined as?
What is an incident defined as?
Signup and view all the answers
What is an accident?
What is an accident?
Signup and view all the answers
What is an example of an accident?
What is an example of an accident?
Signup and view all the answers
What is injury?
What is injury?
Signup and view all the answers
What is ill-health?
What is ill-health?
Signup and view all the answers
What is an occupational disease?
What is an occupational disease?
Signup and view all the answers
What is an example of an occupational disease?
What is an example of an occupational disease?
Signup and view all the answers
What is the purpose of national legislation with regard to occupational diseases?
What is the purpose of national legislation with regard to occupational diseases?
Signup and view all the answers
What should managers and workers avoid when considering the accident/incident triangle?
What should managers and workers avoid when considering the accident/incident triangle?
Signup and view all the answers
What is an important consideration when preparing for an accident investigation?
What is an important consideration when preparing for an accident investigation?
Signup and view all the answers
What type of investigation is suitable for most accidents?
What type of investigation is suitable for most accidents?
Signup and view all the answers
Who should be excluded from sitting on the investigation committee?
Who should be excluded from sitting on the investigation committee?
Signup and view all the answers
What should the depth of investigation depend on?
What should the depth of investigation depend on?
Signup and view all the answers
What is a possible outcome of studying minor injuries and near misses?
What is a possible outcome of studying minor injuries and near misses?
Signup and view all the answers
What type of investigation involves a committee with a senior manager and other experts?
What type of investigation involves a committee with a senior manager and other experts?
Signup and view all the answers
Why is it important to investigate accidents and incidents?
Why is it important to investigate accidents and incidents?
Signup and view all the answers
What is a necessary skill for workers involved in accident investigations?
What is a necessary skill for workers involved in accident investigations?
Signup and view all the answers
What is a key aspect of preparing for an investigation?
What is a key aspect of preparing for an investigation?
Signup and view all the answers
What is occupational ill-health?
What is occupational ill-health?
Signup and view all the answers
What is a dangerous occurrence?
What is a dangerous occurrence?
Signup and view all the answers
What is the purpose of reporting near-misses?
What is the purpose of reporting near-misses?
Signup and view all the answers
What is the benefit of collecting near-miss data?
What is the benefit of collecting near-miss data?
Signup and view all the answers
What is the ratio of near-misses to accidents, according to Frank Bird's research?
What is the ratio of near-misses to accidents, according to Frank Bird's research?
Signup and view all the answers
What is the purpose of the accident/incident ratio study?
What is the purpose of the accident/incident ratio study?
Signup and view all the answers
What is the limitation of the accident/incident ratio study?
What is the limitation of the accident/incident ratio study?
Signup and view all the answers
What is the difference between a near-miss and a damage only incident?
What is the difference between a near-miss and a damage only incident?
Signup and view all the answers
What is the benefit of using the accident/incident ratio study in accident prevention?
What is the benefit of using the accident/incident ratio study in accident prevention?
Signup and view all the answers
What is the purpose of collecting data on near-misses and accidents?
What is the purpose of collecting data on near-misses and accidents?
Signup and view all the answers
What should be the primary concern for anyone assisting the injured party at the accident scene?
What should be the primary concern for anyone assisting the injured party at the accident scene?
Signup and view all the answers
Why is it important to approach witnesses without bias or pre-conceptions?
Why is it important to approach witnesses without bias or pre-conceptions?
Signup and view all the answers
What is the purpose of the initial report?
What is the purpose of the initial report?
Signup and view all the answers
What should be done in the emergency response phase?
What should be done in the emergency response phase?
Signup and view all the answers
Why is it essential to take notes during the investigation?
Why is it essential to take notes during the investigation?
Signup and view all the answers
What should be done during the initial assessment and investigation phase?
What should be done during the initial assessment and investigation phase?
Signup and view all the answers
What is the purpose of gathering further information?
What is the purpose of gathering further information?
Signup and view all the answers
What is the final step in the accident investigation process?
What is the final step in the accident investigation process?
Signup and view all the answers
What is the main factor that determines the level of investigation into an incident?
What is the main factor that determines the level of investigation into an incident?
Signup and view all the answers
What is the purpose of considering the likelihood of occurrence and foreseeable severity of harm or loss in incident investigation?
What is the purpose of considering the likelihood of occurrence and foreseeable severity of harm or loss in incident investigation?
Signup and view all the answers
What is the first step in incident investigation?
What is the first step in incident investigation?
Signup and view all the answers
What should be considered when gathering information in an incident investigation?
What should be considered when gathering information in an incident investigation?
Signup and view all the answers
What is the purpose of the ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases?
What is the purpose of the ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases?
Signup and view all the answers
When should an employer consider calling upon the services of a person with expertise in incident investigation?
When should an employer consider calling upon the services of a person with expertise in incident investigation?
Signup and view all the answers
What is the purpose of arranging for the immediate investigation of occupational accidents and diseases?
What is the purpose of arranging for the immediate investigation of occupational accidents and diseases?
Signup and view all the answers
What is the outcome of a thorough incident investigation?
What is the outcome of a thorough incident investigation?
Signup and view all the answers
What is the benefit of allocating appropriate resources to incident investigation?
What is the benefit of allocating appropriate resources to incident investigation?
Signup and view all the answers
What is the purpose of incident investigation?
What is the purpose of incident investigation?
Signup and view all the answers
What is the main reason for interviewing witnesses promptly after an accident?
What is the main reason for interviewing witnesses promptly after an accident?
Signup and view all the answers
What is the purpose of using photographs in an accident investigation?
What is the purpose of using photographs in an accident investigation?
Signup and view all the answers
What should be the approach of an accident investigation according to the ILO Code of Practice?
What should be the approach of an accident investigation according to the ILO Code of Practice?
Signup and view all the answers
What is a consideration when conducting an interview with a witness?
What is a consideration when conducting an interview with a witness?
Signup and view all the answers
What is the purpose of using plans in an accident investigation?
What is the purpose of using plans in an accident investigation?
Signup and view all the answers
What should be the proportion of time and effort spent on information gathering?
What should be the proportion of time and effort spent on information gathering?
Signup and view all the answers
What is a consideration when preparing for an accident investigation?
What is a consideration when preparing for an accident investigation?
Signup and view all the answers
What is the purpose of using checklists in an accident investigation?
What is the purpose of using checklists in an accident investigation?
Signup and view all the answers
What is the purpose of recording the details of an interview?
What is the purpose of recording the details of an interview?
Signup and view all the answers
What should be included in relevant records for an accident investigation?
What should be included in relevant records for an accident investigation?
Signup and view all the answers
What is the primary purpose of analysing information in an accident investigation?
What is the primary purpose of analysing information in an accident investigation?
Signup and view all the answers
What is the 'domino theory' of incident causation?
What is the 'domino theory' of incident causation?
Signup and view all the answers
What is an example of an unsafe act that can lead to an accident?
What is an example of an unsafe act that can lead to an accident?
Signup and view all the answers
What is a common structure of an accident investigation report?
What is a common structure of an accident investigation report?
Signup and view all the answers
What is an example of an underlying cause of an accident?
What is an example of an underlying cause of an accident?
Signup and view all the answers
What is the purpose of identifying immediate causes of an accident?
What is the purpose of identifying immediate causes of an accident?
Signup and view all the answers
What is an example of an unsafe condition that can lead to an accident?
What is an example of an unsafe condition that can lead to an accident?
Signup and view all the answers
What is the purpose of identifying root causes of an accident?
What is the purpose of identifying root causes of an accident?
Signup and view all the answers
What should be included in an accident investigation report?
What should be included in an accident investigation report?
Signup and view all the answers
What is the benefit of using the 'domino theory' in accident investigation?
What is the benefit of using the 'domino theory' in accident investigation?
Signup and view all the answers
Who should be responsible for ensuring the entire action plan is put into place?
Who should be responsible for ensuring the entire action plan is put into place?
Signup and view all the answers
What should the report include?
What should the report include?
Signup and view all the answers
What is the main objective of the investigation process?
What is the main objective of the investigation process?
Signup and view all the answers
Who should monitor the remedial actions?
Who should monitor the remedial actions?
Signup and view all the answers
What is necessary to identify the true causes of the accident?
What is necessary to identify the true causes of the accident?
Signup and view all the answers
Why are recommendations implemented, even if they take time, trouble, and money?
Why are recommendations implemented, even if they take time, trouble, and money?
Signup and view all the answers
What should be considered when deciding which control measures to recommend, and what their priority should be?
What should be considered when deciding which control measures to recommend, and what their priority should be?
Signup and view all the answers
What should be considered when evaluating possible risk control measures?
What should be considered when evaluating possible risk control measures?
Signup and view all the answers
Why should similar risks existing elsewhere in the premises or on another site be considered?
Why should similar risks existing elsewhere in the premises or on another site be considered?
Signup and view all the answers
What should senior management be involved in?
What should senior management be involved in?
Signup and view all the answers
What should all recommendations be?
What should all recommendations be?
Signup and view all the answers
Why should the highest priority risk control measures be implemented first?
Why should the highest priority risk control measures be implemented first?
Signup and view all the answers
What should be considered when deciding what action to take?
What should be considered when deciding what action to take?
Signup and view all the answers
What should control measures be put into in order of priority?
What should control measures be put into in order of priority?
Signup and view all the answers
What is the primary reason why organisations should record and report incidents that may only have a minor potential?
What is the primary reason why organisations should record and report incidents that may only have a minor potential?
Signup and view all the answers
What is one of the benefits of reporting and recording incidents?
What is one of the benefits of reporting and recording incidents?
Signup and view all the answers
What is one of the reasons why employers need to ensure that a wide range of incidents are recorded and reported?
What is one of the reasons why employers need to ensure that a wide range of incidents are recorded and reported?
Signup and view all the answers
What is one of the outcomes of recording and reporting incidents?
What is one of the outcomes of recording and reporting incidents?
Signup and view all the answers
Why is it important to record and report incidents that may not have serious consequences?
Why is it important to record and report incidents that may not have serious consequences?
Signup and view all the answers
What is one of the purposes of internal reporting of incidents?
What is one of the purposes of internal reporting of incidents?
Signup and view all the answers
What is one of the benefits of analysing reports of incidents?
What is one of the benefits of analysing reports of incidents?
Signup and view all the answers
What is one of the reasons why organisations need to have a system to record and report incidents?
What is one of the reasons why organisations need to have a system to record and report incidents?
Signup and view all the answers
What is the purpose of reporting incidents to a competent authority?
What is the purpose of reporting incidents to a competent authority?
Signup and view all the answers
What type of report form is used to record incidents that do not lead to injury?
What type of report form is used to record incidents that do not lead to injury?
Signup and view all the answers
Why do many incidents go unreported?
Why do many incidents go unreported?
Signup and view all the answers
What is the recommended time period for maintaining records of accidents and diseases?
What is the recommended time period for maintaining records of accidents and diseases?
Signup and view all the answers
Who is often the source of first reporting of less serious events?
Who is often the source of first reporting of less serious events?
Signup and view all the answers
What is the purpose of maintaining a statistical record of accidents?
What is the purpose of maintaining a statistical record of accidents?
Signup and view all the answers
What type of report is used to record incidents that require medical treatment?
What type of report is used to record incidents that require medical treatment?
Signup and view all the answers
What is the purpose of reporting incidents internally?
What is the purpose of reporting incidents internally?
Signup and view all the answers
What is the recommended time period for preparing records of occupational accidents?
What is the recommended time period for preparing records of occupational accidents?
Signup and view all the answers
What is the purpose of the ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases?
What is the purpose of the ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases?
Signup and view all the answers
What is the primary purpose of retaining a copy of the report by the originator until action to prevent is complete?
What is the primary purpose of retaining a copy of the report by the originator until action to prevent is complete?
Signup and view all the answers
What is the minimum period for maintaining central records of accidents, according to the content?
What is the minimum period for maintaining central records of accidents, according to the content?
Signup and view all the answers
What is the definition of an occupational disease, according to the ILO Protocol 2002?
What is the definition of an occupational disease, according to the ILO Protocol 2002?
Signup and view all the answers
What is the term for an accident occurring on the direct way between the place of work and the worker's principal or secondary residence?
What is the term for an accident occurring on the direct way between the place of work and the worker's principal or secondary residence?
Signup and view all the answers
Which of the following is an example of a major injury that might be reportable, according to the UK's reporting requirements?
Which of the following is an example of a major injury that might be reportable, according to the UK's reporting requirements?
Signup and view all the answers
What type of injury or illness requires medical attention due to the entry of a substance by inhalation, ingestion, or through the skin?
What type of injury or illness requires medical attention due to the entry of a substance by inhalation, ingestion, or through the skin?
Signup and view all the answers
What is the purpose of reporting occupational accidents and diseases to external agencies?
What is the purpose of reporting occupational accidents and diseases to external agencies?
Signup and view all the answers
What is the purpose of the ILO List of Occupational Diseases Recommendation R194?
What is the purpose of the ILO List of Occupational Diseases Recommendation R194?
Signup and view all the answers
What is the term for a readily identifiable event that has the potential to cause an injury or disease to persons at work or the public?
What is the term for a readily identifiable event that has the potential to cause an injury or disease to persons at work or the public?
Signup and view all the answers
What is the purpose of the ILO Code of Practice for Recording and Notification of Occupational Accidents and Diseases (RNOAD)?
What is the purpose of the ILO Code of Practice for Recording and Notification of Occupational Accidents and Diseases (RNOAD)?
Signup and view all the answers
What is an example of a disease caused by physical agents?
What is an example of a disease caused by physical agents?
Signup and view all the answers
Why do national practices vary regarding the terms and definitions used for incidents?
Why do national practices vary regarding the terms and definitions used for incidents?
Signup and view all the answers
What is an example of a biological agent that can cause an occupational disease?
What is an example of a biological agent that can cause an occupational disease?
Signup and view all the answers
What is an example of a respiratory disease caused by dust?
What is an example of a respiratory disease caused by dust?
Signup and view all the answers
What is the purpose of maintaining central records of occupational accidents and diseases?
What is the purpose of maintaining central records of occupational accidents and diseases?
Signup and view all the answers
What is an example of a musculoskeletal disorder caused by specific work activities or environment?
What is an example of a musculoskeletal disorder caused by specific work activities or environment?
Signup and view all the answers
What is an example of a mental and behavioural disorder caused by work-related factors?
What is an example of a mental and behavioural disorder caused by work-related factors?
Signup and view all the answers
What is an example of an occupational cancer caused by an agent?
What is an example of an occupational cancer caused by an agent?
Signup and view all the answers
What is a dangerous occurrence?
What is a dangerous occurrence?
Signup and view all the answers
What is the purpose of the ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases?
What is the purpose of the ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases?
Signup and view all the answers
What is the primary objective of analyzing incident data?
What is the primary objective of analyzing incident data?
Signup and view all the answers
What is the purpose of using multipliers in calculating incident rates?
What is the purpose of using multipliers in calculating incident rates?
Signup and view all the answers
What can be achieved by comparing incident data with similar organizations?
What can be achieved by comparing incident data with similar organizations?
Signup and view all the answers
What is an important consideration when presenting incident data for analysis?
What is an important consideration when presenting incident data for analysis?
Signup and view all the answers
What can be an outcome of collecting and analyzing incident data?
What can be an outcome of collecting and analyzing incident data?
Signup and view all the answers
What can be achieved by analyzing near-misses and incidents?
What can be achieved by analyzing near-misses and incidents?
Signup and view all the answers
What type of incidents should be reported, even if no one is injured?
What type of incidents should be reported, even if no one is injured?
Signup and view all the answers
What is the limitation of incident statistics?
What is the limitation of incident statistics?
Signup and view all the answers
What is a potential problem with a low injury accident rate?
What is a potential problem with a low injury accident rate?
Signup and view all the answers
What is a benefit of taking a proactive approach to health and safety?
What is a benefit of taking a proactive approach to health and safety?
Signup and view all the answers
What is an example of a dangerous occurrence?
What is an example of a dangerous occurrence?
Signup and view all the answers
Why is it undesirable to wait for an event to occur before taking action?
Why is it undesirable to wait for an event to occur before taking action?
Signup and view all the answers
What is the benefit of including 'before the event' actions in monitoring?
What is the benefit of including 'before the event' actions in monitoring?
Signup and view all the answers
What is a potential consequence of not taking a proactive approach to health and safety?
What is a potential consequence of not taking a proactive approach to health and safety?
Signup and view all the answers
What is the formula to calculate the accident incidence rate?
What is the formula to calculate the accident incidence rate?
Signup and view all the answers
What is the formula to calculate the accident frequency rate?
What is the formula to calculate the accident frequency rate?
Signup and view all the answers
What is the formula to calculate the accident severity rate?
What is the formula to calculate the accident severity rate?
Signup and view all the answers
What is the formula to calculate the days lost per worker?
What is the formula to calculate the days lost per worker?
Signup and view all the answers
What is the advantage of using days lost per worker?
What is the advantage of using days lost per worker?
Signup and view all the answers
Why is it important to understand the limitations of incident statistics?
Why is it important to understand the limitations of incident statistics?
Signup and view all the answers
What is the purpose of analysing absence data?
What is the purpose of analysing absence data?
Signup and view all the answers
What is the formula to calculate the mean duration rate?
What is the formula to calculate the mean duration rate?
Signup and view all the answers
What is the importance of sharing lessons learned from incidents across different departments within an organisation?
What is the importance of sharing lessons learned from incidents across different departments within an organisation?
Signup and view all the answers
Why is it important to share lessons learned across different locations of the same organisation?
Why is it important to share lessons learned across different locations of the same organisation?
Signup and view all the answers
What is the role of trade associations in sharing lessons learned from incidents?
What is the role of trade associations in sharing lessons learned from incidents?
Signup and view all the answers
How often are lessons learned from incidents shared with member organisations in some industries?
How often are lessons learned from incidents shared with member organisations in some industries?
Signup and view all the answers
What is the benefit of examining the root causes of incidents?
What is the benefit of examining the root causes of incidents?
Signup and view all the answers
What is the importance of considering lessons learned from incidents in an organisation's health and safety performance?
What is the importance of considering lessons learned from incidents in an organisation's health and safety performance?
Signup and view all the answers
Why is it important to learn from incidents that occur in other departments or locations?
Why is it important to learn from incidents that occur in other departments or locations?
Signup and view all the answers
What is the benefit of sharing lessons learned from incidents across the whole industry?
What is the benefit of sharing lessons learned from incidents across the whole industry?
Signup and view all the answers
What is the primary responsibility of an investigator of health and safety incidents and complaints?
What is the primary responsibility of an investigator of health and safety incidents and complaints?
Signup and view all the answers
What is a key capability of an investigator of health and safety incidents and complaints?
What is a key capability of an investigator of health and safety incidents and complaints?
Signup and view all the answers
In which of the following work areas may biological hazards and infection control be a primary concern?
In which of the following work areas may biological hazards and infection control be a primary concern?
Signup and view all the answers
What is a crucial aspect of investigating health and safety incidents and complaints?
What is a crucial aspect of investigating health and safety incidents and complaints?
Signup and view all the answers
What is the purpose of documenting and reporting findings accurately?
What is the purpose of documenting and reporting findings accurately?
Signup and view all the answers
What is a crucial aspect of the investigator's role in ensuring a safe working environment?
What is a crucial aspect of the investigator's role in ensuring a safe working environment?
Signup and view all the answers
In which of the following work areas may machinery hazards be a primary concern?
In which of the following work areas may machinery hazards be a primary concern?
Signup and view all the answers
What is the ultimate goal of investigating health and safety incidents and complaints?
What is the ultimate goal of investigating health and safety incidents and complaints?
Signup and view all the answers
What is the primary purpose of the Management of Health and Safety at Work Regulations 1999?
What is the primary purpose of the Management of Health and Safety at Work Regulations 1999?
Signup and view all the answers
What is the purpose of the Control of Substances Hazardous to Health (COSHH) Regulations 2002?
What is the purpose of the Control of Substances Hazardous to Health (COSHH) Regulations 2002?
Signup and view all the answers
What is the primary purpose of the Personal Protective Equipment at Work Regulations 1992 (PPE)?
What is the primary purpose of the Personal Protective Equipment at Work Regulations 1992 (PPE)?
Signup and view all the answers
What type of hazards can include exposure to hazardous substances and chemicals?
What type of hazards can include exposure to hazardous substances and chemicals?
Signup and view all the answers
What is the purpose of the Construction (Design and Management) Regulations 2015?
What is the purpose of the Construction (Design and Management) Regulations 2015?
Signup and view all the answers
What type of regulations may apply depending on the industry?
What type of regulations may apply depending on the industry?
Signup and view all the answers
What is the purpose of the Health and Social Care Act 2008?
What is the purpose of the Health and Social Care Act 2008?
Signup and view all the answers
What is the purpose of the Workplace (Health, Safety, and Welfare) Regulations 1992?
What is the purpose of the Workplace (Health, Safety, and Welfare) Regulations 1992?
Signup and view all the answers
What is the purpose of the Provision and Use of Work Equipment Regulations 1998?
What is the purpose of the Provision and Use of Work Equipment Regulations 1998?
Signup and view all the answers
Why is it important to comply with health and safety regulations?
Why is it important to comply with health and safety regulations?
Signup and view all the answers
What is one of the primary benefits of reporting and dealing with risks in the workplace?
What is one of the primary benefits of reporting and dealing with risks in the workplace?
Signup and view all the answers
What is the primary purpose of the UK Health and Safety at Work Act 1974?
What is the primary purpose of the UK Health and Safety at Work Act 1974?
Signup and view all the answers
What is the purpose of conducting a root cause analysis after an incident?
What is the purpose of conducting a root cause analysis after an incident?
Signup and view all the answers
What is the purpose of RIDDOR Regulations?
What is the purpose of RIDDOR Regulations?
Signup and view all the answers
What is one of the benefits of maintaining a proactive approach to risk management?
What is one of the benefits of maintaining a proactive approach to risk management?
Signup and view all the answers
What is the purpose of implementing engineering controls in the workplace?
What is the purpose of implementing engineering controls in the workplace?
Signup and view all the answers
What is the purpose of the Control of Substances Hazardous to Health (COSHH) Regulations?
What is the purpose of the Control of Substances Hazardous to Health (COSHH) Regulations?
Signup and view all the answers
What is the purpose of the Provision and Use of Work Equipment Regulations (PUWER)?
What is the purpose of the Provision and Use of Work Equipment Regulations (PUWER)?
Signup and view all the answers
What is one of the roles of regulatory bodies such as the HSE and local authorities in the UK?
What is one of the roles of regulatory bodies such as the HSE and local authorities in the UK?
Signup and view all the answers
Why is it important to conduct regular risk assessments and safety audits?
Why is it important to conduct regular risk assessments and safety audits?
Signup and view all the answers
What is the purpose of digital reporting tools in the workplace?
What is the purpose of digital reporting tools in the workplace?
Signup and view all the answers
What is a typical hazard in healthcare settings?
What is a typical hazard in healthcare settings?
Signup and view all the answers
What is one of the benefits of preventing the recurrence of incidents?
What is one of the benefits of preventing the recurrence of incidents?
Signup and view all the answers
What is the purpose of providing personal protective equipment (PPE)?
What is the purpose of providing personal protective equipment (PPE)?
Signup and view all the answers
What is the purpose of providing personal protective equipment (PPE) in the workplace?
What is the purpose of providing personal protective equipment (PPE) in the workplace?
Signup and view all the answers
What is one of the consequences of not having effective risk management systems in place?
What is one of the consequences of not having effective risk management systems in place?
Signup and view all the answers
What is the purpose of implementing safety protocols and procedures?
What is the purpose of implementing safety protocols and procedures?
Signup and view all the answers
Why is it important to be aware of relevant regulations and local laws when investigating and evaluating health and safety incidents and complaints?
Why is it important to be aware of relevant regulations and local laws when investigating and evaluating health and safety incidents and complaints?
Signup and view all the answers
What is one of the benefits of having a reporting system in the workplace?
What is one of the benefits of having a reporting system in the workplace?
Signup and view all the answers
What is the purpose of conducting regular risk assessments and safety audits when investigating and evaluating health and safety incidents and complaints?
What is the purpose of conducting regular risk assessments and safety audits when investigating and evaluating health and safety incidents and complaints?
Signup and view all the answers
What type of hazards can result from poor workstation design?
What type of hazards can result from poor workstation design?
Signup and view all the answers
Why is prompt reporting of risks crucial in the workplace?
Why is prompt reporting of risks crucial in the workplace?
Signup and view all the answers
What is a key consideration when planning and conducting workplace investigations?
What is a key consideration when planning and conducting workplace investigations?
Signup and view all the answers
What is a function of external regulatory research organizations?
What is a function of external regulatory research organizations?
Signup and view all the answers
What is a benefit of conducting thorough accident investigations?
What is a benefit of conducting thorough accident investigations?
Signup and view all the answers
What type of hazards can result from contamination from biological agents?
What type of hazards can result from contamination from biological agents?
Signup and view all the answers
Why is it important to address and report risks promptly?
Why is it important to address and report risks promptly?
Signup and view all the answers
What is a function of external regulatory research organizations?
What is a function of external regulatory research organizations?
Signup and view all the answers
What is a key aspect of budget considerations when planning and conducting workplace investigations?
What is a key aspect of budget considerations when planning and conducting workplace investigations?
Signup and view all the answers
What is a benefit of reporting and addressing risks in the workplace?
What is a benefit of reporting and addressing risks in the workplace?
Signup and view all the answers
What is one of the financial implications of non-compliance with health and safety regulations?
What is one of the financial implications of non-compliance with health and safety regulations?
Signup and view all the answers
Who is responsible for enforcing health and safety regulations in specific sectors, such as retail, hospitality, and leisure?
Who is responsible for enforcing health and safety regulations in specific sectors, such as retail, hospitality, and leisure?
Signup and view all the answers
What is the purpose of conducting regular inspections and audits by regulatory bodies?
What is the purpose of conducting regular inspections and audits by regulatory bodies?
Signup and view all the answers
What is the outcome of effective risk management and reporting in an organization?
What is the outcome of effective risk management and reporting in an organization?
Signup and view all the answers
What is the role of regulatory bodies in ensuring workplace safety?
What is the role of regulatory bodies in ensuring workplace safety?
Signup and view all the answers
What is one of the consequences of not having an effective risk management system?
What is one of the consequences of not having an effective risk management system?
Signup and view all the answers
What is the purpose of an action plan in addressing health and safety incidents?
What is the purpose of an action plan in addressing health and safety incidents?
Signup and view all the answers
What is the benefit of collaboration with regulatory bodies in ensuring health and safety practices?
What is the benefit of collaboration with regulatory bodies in ensuring health and safety practices?
Signup and view all the answers
Study Notes
Investigating Incidents
- Accidents will happen despite preventive and control measures, and the first response is to care for the victim.
- The employer must investigate to find out what happened and take steps to prevent it from happening again.
- Accident prevention is based on learning from accidents and incidents, and accurate information is necessary to identify causes and take remedial action.
Reasons for Accident Investigation
- Prevent future accidents by identifying and eliminating causes
- Demonstrate concern for people's health and safety and improve employee morale
- Identify weaknesses in management systems
- Prevent business losses
- Comply with ILO, law of land, and Recording and Notification of Occupational Accidents and Diseases
- Conform to occupational health and safety management systems, which require monitoring and reviewing performance
Requirements for Accident Investigation
- Employers must monitor and review performance, including accident investigation
- Risk assessments must be reviewed when there is an accident or ill-health
- Collate (collect) accident and ill-health data and establish trends
- Defend civil claims for compensation by making a full disclosure of the circumstances of an accident
- Defend a criminal case if the accident resulted from a breach of criminal law by the company, accident victim, manufacturers, or suppliers
Consequences of Accident Investigation
- Enforcing Authority may wish to prosecute or issue an improvement/prohibition notice
- Victim may wish to sue for compensation against the company and/or other persons
Roles and Functions of Investigation
- The reasons for investigating accidents are moral, economic, and legal.
- Legal reasons include preventing harm to workers and preventing recurrence of accidents/incidents.
Investigation Objectives
- Establish the causes of an accident, both immediate and underlying, to take preventative action.
- Identify weaknesses in current systems to improve standards.
- Determine economic losses.
- Recommend actions to prevent a recurrence.
- Determine compliance with statutory requirements or company regulations.
- Improve staff relations by demonstrating commitment to health and safety.
- Acquire statistics.
- Prepare for criminal/civil action and provide insurance/worker compensation data.
Role of Investigation
- Prevention of recurrence.
- Identify weaknesses in health and safety systems and procedures and update risk assessments.
- Establish legal liability, prepare a defence, and ensure legal obligations are complied with.
- Determine the economic loss caused by the accident.
- Data gathering.
- Identification of trends.
- Discovery of underlying and root causes.
- Demonstrate commitment by the management to provide a safe place of work.
- Establish if internal disciplinary procedures are necessary.
Investigation Principles
- All accidents should be investigated, including minor injuries and near misses.
- The degree of investigation may vary with the degree of injury or damage.
- Investigation should be based on the worst possible case of injury reasonably foreseeable.
- The investigation should not seek to blame individuals or groups.
- If human error is believed to be a significant cause, the reasons for this must be investigated.
- Management failings, such as lack of knowledge, training, or unsuitability for the job, may be the causes of human error.
Incident Classification
- An incident is an unplanned, uncontrolled event that may include injury, ill-health, dangerous occurrence, near-miss, or property damage.
Types of Incidents
- Accident: an unwanted, unplanned event that results in a loss of some kind (e.g., person tripping over an uneven surface and breaking their leg).
- Injury: physical harm or damage done to or suffered by a person.
- Ill-Health: harm to a person's health caused by their work, including occupational diseases (e.g., asbestosis).
- Occupational Ill-Health: acute or chronic ill-health caused by physical, chemical, or biological agents, including adverse effects on mental health.
- Dangerous Occurrence: an incident that has not caused injury or harm but has potential to do so (e.g., collapse of a scaffold or explosion of a boiler).
- Near Miss: an unwanted, unplanned event that had the potential to result in a loss (e.g., dropping a tool box off a platform onto a walkway below, just missing an employee).
- Damage Only: incidents that could have caused harm to people but only cause damage to property, equipment, the environment, or production losses.
Ratios of Incident Outcomes
- Frank Bird's International Safety Rating System (ISRS) study showed that there is a fixed ratio between losses of different severity and accidents where no loss occurred (near-misses).
Utility and Limitations of Accident Ratios in Accident Prevention
- The accident/incident ratio triangle illustrates that organizations with most accidents/incidents are likely to have the most serious injuries/losses over time.
- Reporting and addressing near-misses can prevent later injuries.
Preparing for Accident Investigation
- Determine who should be involved in the investigation team.
- Ensure the accident scene remains undisturbed.
- Collate relevant documents (incident reports, maintenance records, risk assessments, etc.).
- Identify witnesses to be interviewed.
- Check that relatives of injured persons have been notified and legal reporting requirements have been met.
Training for Accident Reporting
- Importance of reporting accidents and incidents for legal, investigative, and monitoring reasons.
- Types of incidents requiring reporting.
- Lines of reporting.
- Completing internal documents and forms.
- Responsibilities for completing the accident book.
Scope and Depth of Investigation
- Ideally, all accidents should be investigated.
- Depth of investigation depends on severity of actual or potential loss.
Types of Investigation
- Supervisory Investigations: logical for supervisors to gather information on all accidents in their area of responsibility.
- Formal Investigations: convened for more serious incidents, involving a senior manager, health and safety practitioner, engineer/technical expert, and worker health and safety representative.
Investigation Guidelines
- When conducting accident investigations, consider the following factors:
- The scene of the accident may still be hazardous, so take care to avoid becoming a victim.
- Begin the investigation as soon as possible after the accident.
- Keep the objective in mind to discover causes and initiate remedial action, not to find someone to blame.
- Interview witnesses one at a time and avoid influencing subsequent statements.
- Identify root causes, not just immediate ones.
- Avoid making early unqualified assumptions.
- Approach witnesses without bias or pre-conceptions.
- Take notes to avoid relying on memory.
Steps to Take Following an Incident/Accident
- Emergency Response:
- Make the area safe.
- Initiate an emergency plan.
- Contact emergency services.
- Administer first aid to preserve life.
- Preserve the scene.
- Initial Report:
- Note the names of witnesses.
- Report the event internally to the company Health and Safety Adviser, senior management, and relatives of the injured person.
- Record the event in the accident book.
- Initial Assessment and Investigation:
- Report the event to regulatory authorities, if applicable.
- Report the event to insurers, lawyers, etc.
- Decide on the depth of the investigation and select the investigation team.
- Gather evidence at the scene.
- Interview witnesses.
- Gathering Further Information:
- Inspect documents.
- Appoint specialists, if applicable.
- Analysing the Information:
- Draw conclusions.
- Implement action.
- Monitor progress.
- Review effectiveness.
The Different Levels of Investigations
- The level of investigation should be proportionate to the risk associated with the incident.
- Risk estimation should be based on the foreseeable and possible severity of harm or loss.
- Consider the likelihood of occurrence and foreseeable severity of harm or loss to determine the level of investigation.
- Levels of investigation:
- Minimal: immediate line manager with minimal time and effort.
- Low: line manager with some support and moderate time and effort.
- Medium: middle manager with support and significant time and effort.
- High: senior management oversight with a team-based approach and significant time and effort.
Basic Incident Investigation Steps
- The ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases (COP-RNOAD) sets out requirements for employers to investigate reported occupational accidents.
- The Code of Practice proposes that employers should call upon the services of a person with expertise to conduct an investigation, if necessary.
- Incident/accident/ill-health investigations comprise four basic steps:
- Gather the information.
- Analyse the information.
- Identify the risk control measures.
- Take action.
- Step 1: Gathering the Information:
- Keep an open mind and avoid dismissing any evidence.
- Use a pre-prepared questionnaire to gather information.
- Consider the following aspects:
- Materials: Did the event involve the use or handling of materials or substances?
- Equipment: Were tools, vehicles, machinery, etc. involved?
- Environment: Did lighting, temperature, noise, poor ventilation, etc. contribute to the event?
- People: Were those involved authorised, competent, and adhering to procedures?
- Documentary evidence may also help to confirm witness statements.
Interviews, Plans, Photographs, Relevant Records, and Checklists
- Interviews:
- Are critical to the investigation.
- Put the witness at ease and state the purpose of the interview.
- Conduct the interview in private with no interruptions.
- Avoid interviewing more than one person at a time.
- Protect the reputation of the people interviewed.
- Ask probing questions and record the details of the interview.
- Plans:
- Provide a clear indication of the accident scene.
- Use sketch plans to assist in determining root causes.
- Photographs:
- Record and preserve images of the accident scene or resulting injuries.
- Use cameras to capture evidence.
- Relevant Records:
- Include all available and relevant information, such as opinions, experiences, observations, measurements, check sheets, work permits, risk assessments, and method statements.
- Checklists:
- Use investigation report forms to guide the investigation.
- Determine the level of investigation required based on the incident.
Step 2: Analysing the Information
- Analyse the facts and information to determine what happened and why.
- Consider the 'domino theory' to identify immediate and underlying causes.
- Identify root causes, including factors relating to Materials, Equipment, Environment, People, Organisation, and Management.
- Immediate Causes:
- Identify the causes of the incident.
- Injuries/ill-health are caused by unsafe acts or conditions.
- Root and Underlying Causes:
- Identify the underlying causes of the incident.
- Typical root causes result from management system failures.
- Research by Frank Bird and others has led to the development of an incident causation model based on the 'domino theory'.
- Domino Theory:
- The events leading up to an accident are like a row of dominoes.
- The 'domino theory' helps to explain accident causation.
- Concentrate on the management system to identify and solve problems.
Risk Control Measures
- A systematic approach is necessary to identify possible solutions and evaluate risk control measures.
- Evaluation criteria for control measures include:
- Ability to prevent recurrences
- Practicality
- Likelihood of use
- Effectiveness
- Control measures should be prioritized in the following order:
- Measures that eliminate risk
- Measures that combat risks at source
- Measures that minimize risk through human behavior
Identifying Control Measures
- Consider whether similar risks exist elsewhere in the premises or on another site
- Circulate information from the event to other areas to prevent similar accidents
Action Plan and Implementation
- Senior management should be involved in the decision-making process
- Recommendations should be SMART (Specific, Measurable, Achievable, and Time-framed)
- Consult with health and safety representatives to decide on action
- Implement highest priority risk control measures first
- Assign a senior person responsible for ensuring the action plan is implemented
Reports and Follow-up
- The report should include:
- A summarized version of the facts and recommendations
- Discussion of controversial points
- Appendices containing specialist reports, photographs, and diagrams
- Management is responsible for implementing and monitoring remedial actions
- The line manager, health and safety practitioner, and health and safety committee-members should monitor remedial actions
Investigation Objective
- The objective of the investigation is to prevent a recurrence of the accident, not to apportion blame
- Identify the true causes of the accident, not superficial ones
- Commitment and assistance from witnesses and other persons are necessary for a successful investigation
- Recommendations must be put into action, regardless of time, trouble, and cost
Importance of Recording and Notifying Occupational Accidents and Diseases
- Recording and reporting of occupational accidents and diseases is crucial for identifying and implementing corrective and preventive measures to avoid reoccurrence.
- It provides an opportunity for investigation, analysis, and gathering of statistical evidence to benchmark health and safety performance.
Types of Report Forms
- Initial record of incident (e.g., accident book)
- Event (incident/accident) reports
- Event (near miss) reports
- First-aid treatment reports
- Maintenance/repair reports
- Medical treatment reports
- Insurance reports
- Medical (doctor) reports of ill health
- Reports of incidents to competent authority
- Sickness absence reports
ILO Code of Practice for Recording and Notifying of Occupational Accidents and Diseases (RNOAD)
- Employers should make arrangements to record occupational accidents, commuting accidents, occupational disease, and dangerous occurrences.
- Records should be prepared in accordance with national requirements and be available and retrievable at any reasonable time.
Reporting Routes
- Person receiving harm
- Person causing loss
- Person discovering loss
Analysing and Communicating Data
- Reports from first-line managers may be copied to the next line manager, health and safety practitioner, and worker health and safety representative.
- The originator retains a copy until action to prevent is complete.
- The copy passed to the next line manager is usually seen as the primary document.
Reporting of Events to External Agencies
- National practices vary considerably regarding the terms and definitions used for incidents.
Definitions of Occupational Accidents, Commuting Accidents, Occupational Diseases, and Dangerous Occurrences
- Occupational accident: an occurrence arising out of, or in the course of, work that results in fatal or non-fatal occupational injury.
- Commuting accident: an accident occurring on the direct way between the place of work and the worker's principal or secondary residence, meal, or remuneration location.
- Occupational disease: a disease contracted as a result of an exposure to risk factors arising from work activity.
- Dangerous occurrence: a readily identifiable event with the potential to cause injury or disease to persons at work or the public.
Major Injuries
- Examples of major injuries that might be reportable:
- Any fracture, other than finger or thumbs or toes
- Any amputation
- Dislocation of the shoulder, hip, knee, or spine
- Permanent or temporary loss of sight
- Chemical, hot metal, or penetrating eye injury
- Electrical shock, electrical burn leading to unconsciousness or resuscitation or admittance to hospital for more than 24 hours
Diseases
- The ILO List of Occupational Diseases Recommendation R194, updated in 2010, provides a clear statement of diseases or disorders that can and should be prevented.
- Examples of occupational diseases include:
- Diseases by agent (physical, chemical, biological)
- Respiratory diseases (e.g., chronic obstructive pulmonary diseases, pneumoconioses, bronchopulmonary diseases)
- Skin diseases (e.g., irritant contact dermatoses, allergic contact dermatoses, occupational vitiligo)
- Musculoskeletal disorders (e.g., tenosynovitis, epicondylitis, carpal tunnel syndrome, bursitis)
- Mental and behavioural disorders (e.g., post-traumatic stress disorder)
- Occupational cancer (e.g., caused by asbestos, benzene, mineral oil, wood dust)
Dangerous Occurrences
- Incidents that have the potential to cause death or serious injury, even if no one is injured, should be reported.
- Examples of dangerous occurrences that may be required to be reported under national laws include: • Collapse or failure of lifting equipment • Explosion • Failure of a pressurised closed vessel • Fire
Incident Statistics
- Many organisations track health and safety performance based on incidents, including accidents, dangerous occurrences, near misses, ill-health, complaints, and enforcement actions.
- Incident data has limitations, as it reflects efforts to prevent a recurrence rather than action to prevent the event.
- A more complete approach to monitoring includes 'before the event' (active) actions, such as audits and inspections, to indicate what is being done to prevent accidents.
Limitations of Incident Data
- A low injury accident rate is not a guarantee that risks are being effectively controlled.
- It may be a matter of good fortune or underreporting rather than effective management.
Effective Management
- Waiting for an event to occur before determining where health and safety effort is required is an undesirable way of learning.
- The more mature organisation seeks to learn from activities before the event or from near misses.
Incident Data Analysis
- Incident data can identify specific problem areas and general trends.
- Analysis can help identify common root causes and compare with others to learn from successes.
- Incident data can raise awareness of health and safety among managers and workers.
- Data can also help calculate costs, increasing the likelihood of resources being allocated.
Presenting Incident Data
- Incident data can be presented using incidence and frequency rates.
- Methods of presenting data should not be mixed, and figures should only be used to compare like with like.
- Multipliers used in calculating indices vary depending on the level of analysis (international, national, or workplace organisation).
- The main purpose of the multiplier is to bring the numbers to a manageable size.
Accident and Ill-Health Incident Rates
- Accident incident rate: calculated by multiplying the number of accidents by 100,000 and dividing by the number of people who worked during the period.
- Ill health incident rate: calculated by multiplying the number of ill health cases by 100,000 and dividing by the number of people who worked during the period.
Accident and Ill-Health Frequency Rates
- Accident frequency rate: calculated by multiplying the number of accidents in the period by 1,000,000 and dividing by the total hours worked during the period.
- Ill health frequency rate: calculated by multiplying the number of ill health cases in the period by 1,000,000 and dividing by the total hours worked during the period.
Accident and Ill-Health Severity Rates
- Accident severity rate: calculated by multiplying the total number of days lost by 1,000 and dividing by the total hours worked.
- Ill health severity rate: calculated by multiplying the total number of days lost by 1,000 and dividing by the total hours worked.
Mean Duration Rates and Duration Rates
- Mean duration rate: calculated by dividing the total number of days lost by the total number of accidents/ill health.
- Duration rate: calculated by dividing the number of hours worked by the total number of accidents/ill health.
Absence Data
- Analysing absence data is important for identifying work-related absence problems and understanding the causes of absenteeism.
- Days lost per worker: calculated by dividing the total days lost by the number of workers.
- Percentage lost time: calculated by dividing the number of days lost through absence by the number of workers and the number of working days, and multiplying by 100.
Limitations of Incident Statistics
- Incident statistics have limitations, including differences in work methods, hours of work, hazard controls, and management systems.
- These statistics are best suited for comparing performance within the same organisation over time.
- Comparisons between organisations should be made with caution, considering differences in definitions of accidents, hours worked, and multipliers used.
Importance of Sharing Lessons Learned
- Sharing lessons learned from incidents is crucial to maximize the benefits and minimize the risks of adverse events.
- The lessons learned should be shared with as many relevant people as possible, including different departments within an organization.
Benefits of Sharing Lessons Learned
- Examining the root causes of incidents can reveal areas for improvement that may be relevant to other departments.
- Improved job induction processes, for instance, can benefit all departments of an organization.
- Sharing lessons learned with other locations of the same organization can also identify common hazards and underlying causes.
Industry-Wide Sharing of Lessons Learned
- Some industries share lessons learned across the entire industry, especially where practices or equipment are similar.
- Trade associations play a key role in collecting and sharing non-attributable data on incidents, enabling the identification of common problems and hazards.
- The collective experience of lessons learned helps to identify underlying causes, including human, organizational, and technical factors.
Integrating Lessons Learned into Organizational Performance
- Lessons learned from incidents should be considered as part of the regular review of an organization's health and safety performance.
- Incidents can influence an organization's policy, objectives, and management system, and should be considered by senior management.
Investigating and Evaluating Health and Safety Incidents and Complaints
- Health and safety in the workplace is governed by a framework of legislation designed to protect employees, employers, and the public from harm.
- As an investigator of health and safety incidents and complaints, your role involves:
- Identifying potential hazards and risks in the workplace
- Assessing compliance with health and safety legislation
- Conducting thorough investigations of incidents and complaints
- Recommending corrective actions and improvements
- Ensuring that all findings are documented and reported accurately
- Your capabilities include:
- Knowledge of health and safety legislation
- Skills in hazard identification and risk assessment
- Proficiency in investigation techniques and report writing
- Ability to communicate findings effectively to management and employees
Relevant Legislation
- UK Health and Safety at Work Act 1974:
- General duties of employers and employees
- Employers must ensure, as far as is reasonably practicable, the health, safety, and welfare of their employees
- Employees must take reasonable care for their own health and safety and that of others who may be affected by their actions
- RIDDOR Regulations (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations 2013):
- Employers, self-employed individuals, and those in control of premises must report specified workplace incidents, diseases, and dangerous occurrences
- Other relevant regulations:
- COSHH Regulations (Control of Substances Hazardous to Health): Applicable in industries dealing with hazardous substances
- CDM Regulations (Construction (Design and Management) Regulations): Specific to the construction industry
- PUWER Regulations (Provision and Use of Work Equipment Regulations): Relevant for workplaces using machinery and equipment
Industry-Specific Legislation
- Construction industry: CDM Regulations require specific duties for managing the health, safety, and welfare of construction projects
- Healthcare industry: Health and Social Care Act 2008 imposes duties related to infection control and patient safety
Level of Risk and Safeguards
- The level of risk associated with your role as an investigator depends on the industry and work areas involved
- Typical hazards may include:
- Exposure to hazardous substances
- Physical hazards such as machinery or construction activities
- Biological hazards in healthcare settings
- Safeguards to protect investigators include:
- Providing appropriate personal protective equipment (PPE)
- Implementing safety protocols and procedures
- Ensuring proper training and awareness of hazards
- Conducting regular risk assessments and safety audits
Conducting and Reporting Investigations
- Conducting and reporting health and safety investigations in the workplace requires a comprehensive understanding of the relevant regulations and local laws
- Compliance with these regulations ensures that investigations are conducted effectively, risks are managed appropriately, and the safety and well-being of employees are maintained
- Employers and employees must work together to adhere to these legal requirements, fostering a culture of safety and continuous improvement in the workplace
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Learn about the importance of investigating accidents in the workplace, including providing care to victims and taking steps to prevent future incidents. Discover the reasons behind accident investigation and how it can help prevent future accidents.