Podcast
Questions and Answers
How can an intranet help globalized organizations with remote employees?
How can an intranet help globalized organizations with remote employees?
- By connecting colleagues and facilitating communication (correct)
- By implementing a new performance management system
- By replacing in-person meetings with video conferences
- By automating HR processes
What is a primary benefit of using an intranet for accessing information?
What is a primary benefit of using an intranet for accessing information?
- Reducing employee engagement
- Conducting video conferences
- Tracking employee productivity
- Centrally hosting and accessing documents and policies (correct)
What is a key benefit of using an intranet for knowledge management?
What is a key benefit of using an intranet for knowledge management?
- Improving customer service
- Streamlining sales and marketing processes
- Capturing and sharing employee knowledge and expertise (correct)
- Reducing the need for formal training
What is another term for completing tasks or workflows on an intranet?
What is another term for completing tasks or workflows on an intranet?
How can an intranet be used to facilitate internal communications?
How can an intranet be used to facilitate internal communications?
What is a key benefit of measuring and improving employee engagement?
What is a key benefit of measuring and improving employee engagement?
What is a primary function of a document management system (DMS)?
What is a primary function of a document management system (DMS)?
What is a common challenge faced by globalized organizations with remote employees?
What is a common challenge faced by globalized organizations with remote employees?
What is the primary focus of workgroup computing?
What is the primary focus of workgroup computing?
What is the term used to describe software that supports workgroup computing?
What is the term used to describe software that supports workgroup computing?
What is an advantage of using extranets?
What is an advantage of using extranets?
At which level of group computing do members coordinate and actively manage the flow of work?
At which level of group computing do members coordinate and actively manage the flow of work?
What is a characteristic of intranets?
What is a characteristic of intranets?
What is a benefit of using technology tools in workgroup computing?
What is a benefit of using technology tools in workgroup computing?
What is a similarity between intranets and extranets?
What is a similarity between intranets and extranets?
What is an example of an inter-organizational system?
What is an example of an inter-organizational system?
What is an example of group computing?
What is an example of group computing?
What is a benefit of extranets in terms of cost?
What is a benefit of extranets in terms of cost?
What is the primary tool for information sharing at the coordinated effort level?
What is the primary tool for information sharing at the coordinated effort level?
What is a characteristic of workgroup computing?
What is a characteristic of workgroup computing?
What is a characteristic of collaborating in workgroup computing?
What is a characteristic of collaborating in workgroup computing?
What is a characteristic of the 'virtual' workplace in workgroup computing?
What is a characteristic of the 'virtual' workplace in workgroup computing?
What is an example of a technology tool that supports collaborating in workgroup computing?
What is an example of a technology tool that supports collaborating in workgroup computing?
What is the term used to describe the exchange of information and ideas through electronic means?
What is the term used to describe the exchange of information and ideas through electronic means?
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Study Notes
WorkGroup Computing
- Workgroup computing refers to any computer system that replicates the manual work process, where two or more people work together sharing information on a computer system.
- It is a way to electronically process human transactions, focusing on information sharing, coordination, and collaboration.
- There are three levels of group computing:
- Individual level: members work towards a group goal without coordination, resulting in duplication and inconsistent results.
- Coordinated effort: members coordinate and manage work processes, using tools like e-mail, schedulers, and project managers.
- Collaborating: members make concerted efforts for information sharing, discussions, and obtaining information as needed, using technology tools like shared whiteboards and electronic conferencing.
Intranets
- Intranets play an active role in supporting high-level business objectives, such as:
- Distributing information to employees on an as-needed basis.
- Reducing costs by eliminating the need for physical documents.
- Intranets help organizations move from a calendar-based to an event-based strategy, reducing the costs and time of document production.
- Benefits of intranets include:
- Accessing information through a content management system (CMS) and document management system (DMS).
- Connecting people across global locations.
- Knowledge management through sharing of employee knowledge.
- Completing tasks or workflows through hosted information and transactional applications.
- Internal communications through social and communication tools.
- Measuring and improving employee engagement.
Extranets
- Extranets are secure networks that connect business partners' intranets using the Internet and Web technologies.
- They facilitate communication between organizations or between consumers and businesses.
- Extranets are considered a type of inter-organizational system (IOS) and can be used for electronic funds transfer (EFT) and electronic data interchange (EDI).
- Advantages of extranets include:
- Coordination and feedback.
- Consumer satisfaction.
- Cost reduction.
- Expedited communication.
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