Workgroup Computing Basics
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Questions and Answers

How can an intranet help globalized organizations with remote employees?

  • By connecting colleagues and facilitating communication (correct)
  • By implementing a new performance management system
  • By replacing in-person meetings with video conferences
  • By automating HR processes
  • What is a primary benefit of using an intranet for accessing information?

  • Reducing employee engagement
  • Conducting video conferences
  • Tracking employee productivity
  • Centrally hosting and accessing documents and policies (correct)
  • What is a key benefit of using an intranet for knowledge management?

  • Improving customer service
  • Streamlining sales and marketing processes
  • Capturing and sharing employee knowledge and expertise (correct)
  • Reducing the need for formal training
  • What is another term for completing tasks or workflows on an intranet?

    <p>Self-service</p> Signup and view all the answers

    How can an intranet be used to facilitate internal communications?

    <p>Through social and communication tools such as blogs and forums</p> Signup and view all the answers

    What is a key benefit of measuring and improving employee engagement?

    <p>Improving business performance</p> Signup and view all the answers

    What is a primary function of a document management system (DMS)?

    <p>Centrally hosting and accessing documents and policies</p> Signup and view all the answers

    What is a common challenge faced by globalized organizations with remote employees?

    <p>Connecting and communicating with staff</p> Signup and view all the answers

    What is the primary focus of workgroup computing?

    <p>Electronic processing of human transactions</p> Signup and view all the answers

    What is the term used to describe software that supports workgroup computing?

    <p>Groupware</p> Signup and view all the answers

    What is an advantage of using extranets?

    <p>Increased consumer satisfaction</p> Signup and view all the answers

    At which level of group computing do members coordinate and actively manage the flow of work?

    <p>Coordinated effort</p> Signup and view all the answers

    What is a characteristic of intranets?

    <p>Allows distribution of information to employees on an as-needed basis</p> Signup and view all the answers

    What is a benefit of using technology tools in workgroup computing?

    <p>It allows collaborative information exchanges without the constraints of time and space</p> Signup and view all the answers

    What is a similarity between intranets and extranets?

    <p>Both use the Internet and Web technologies</p> Signup and view all the answers

    What is an example of an inter-organizational system?

    <p>Electronic data interchange (EDI)</p> Signup and view all the answers

    What is an example of group computing?

    <p>Sharing information on a computer system</p> Signup and view all the answers

    What is a benefit of extranets in terms of cost?

    <p>Allow companies to reduce internetworking costs</p> Signup and view all the answers

    What is the primary tool for information sharing at the coordinated effort level?

    <p>E-mail</p> Signup and view all the answers

    What is a characteristic of workgroup computing?

    <p>Focus on information sharing and coordination</p> Signup and view all the answers

    What is a characteristic of collaborating in workgroup computing?

    <p>Information sharing and discussions</p> Signup and view all the answers

    What is a characteristic of the 'virtual' workplace in workgroup computing?

    <p>It allows collaborative information exchanges without time and space constraints</p> Signup and view all the answers

    What is an example of a technology tool that supports collaborating in workgroup computing?

    <p>Shared whiteboards</p> Signup and view all the answers

    What is the term used to describe the exchange of information and ideas through electronic means?

    <p>All of the above</p> Signup and view all the answers

    Study Notes

    WorkGroup Computing

    • Workgroup computing refers to any computer system that replicates the manual work process, where two or more people work together sharing information on a computer system.
    • It is a way to electronically process human transactions, focusing on information sharing, coordination, and collaboration.
    • There are three levels of group computing:
      • Individual level: members work towards a group goal without coordination, resulting in duplication and inconsistent results.
      • Coordinated effort: members coordinate and manage work processes, using tools like e-mail, schedulers, and project managers.
      • Collaborating: members make concerted efforts for information sharing, discussions, and obtaining information as needed, using technology tools like shared whiteboards and electronic conferencing.

    Intranets

    • Intranets play an active role in supporting high-level business objectives, such as:
      • Distributing information to employees on an as-needed basis.
      • Reducing costs by eliminating the need for physical documents.
    • Intranets help organizations move from a calendar-based to an event-based strategy, reducing the costs and time of document production.
    • Benefits of intranets include:
      • Accessing information through a content management system (CMS) and document management system (DMS).
      • Connecting people across global locations.
      • Knowledge management through sharing of employee knowledge.
      • Completing tasks or workflows through hosted information and transactional applications.
      • Internal communications through social and communication tools.
      • Measuring and improving employee engagement.

    Extranets

    • Extranets are secure networks that connect business partners' intranets using the Internet and Web technologies.
    • They facilitate communication between organizations or between consumers and businesses.
    • Extranets are considered a type of inter-organizational system (IOS) and can be used for electronic funds transfer (EFT) and electronic data interchange (EDI).
    • Advantages of extranets include:
      • Coordination and feedback.
      • Consumer satisfaction.
      • Cost reduction.
      • Expedited communication.

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    Description

    Learn about workgroup computing, a system where multiple people share information and work together on a computer system. Understand the levels of group computing and its importance in collaboration.

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