24 Questions
How can an intranet help globalized organizations with remote employees?
By connecting colleagues and facilitating communication
What is a primary benefit of using an intranet for accessing information?
Centrally hosting and accessing documents and policies
What is a key benefit of using an intranet for knowledge management?
Capturing and sharing employee knowledge and expertise
What is another term for completing tasks or workflows on an intranet?
Self-service
How can an intranet be used to facilitate internal communications?
Through social and communication tools such as blogs and forums
What is a key benefit of measuring and improving employee engagement?
Improving business performance
What is a primary function of a document management system (DMS)?
Centrally hosting and accessing documents and policies
What is a common challenge faced by globalized organizations with remote employees?
Connecting and communicating with staff
What is the primary focus of workgroup computing?
Electronic processing of human transactions
What is the term used to describe software that supports workgroup computing?
Groupware
What is an advantage of using extranets?
Increased consumer satisfaction
At which level of group computing do members coordinate and actively manage the flow of work?
Coordinated effort
What is a characteristic of intranets?
Allows distribution of information to employees on an as-needed basis
What is a benefit of using technology tools in workgroup computing?
It allows collaborative information exchanges without the constraints of time and space
What is a similarity between intranets and extranets?
Both use the Internet and Web technologies
What is an example of an inter-organizational system?
Electronic data interchange (EDI)
What is an example of group computing?
Sharing information on a computer system
What is a benefit of extranets in terms of cost?
Allow companies to reduce internetworking costs
What is the primary tool for information sharing at the coordinated effort level?
What is a characteristic of workgroup computing?
Focus on information sharing and coordination
What is a characteristic of collaborating in workgroup computing?
Information sharing and discussions
What is a characteristic of the 'virtual' workplace in workgroup computing?
It allows collaborative information exchanges without time and space constraints
What is an example of a technology tool that supports collaborating in workgroup computing?
Shared whiteboards
What is the term used to describe the exchange of information and ideas through electronic means?
All of the above
Study Notes
WorkGroup Computing
- Workgroup computing refers to any computer system that replicates the manual work process, where two or more people work together sharing information on a computer system.
- It is a way to electronically process human transactions, focusing on information sharing, coordination, and collaboration.
- There are three levels of group computing:
- Individual level: members work towards a group goal without coordination, resulting in duplication and inconsistent results.
- Coordinated effort: members coordinate and manage work processes, using tools like e-mail, schedulers, and project managers.
- Collaborating: members make concerted efforts for information sharing, discussions, and obtaining information as needed, using technology tools like shared whiteboards and electronic conferencing.
Intranets
- Intranets play an active role in supporting high-level business objectives, such as:
- Distributing information to employees on an as-needed basis.
- Reducing costs by eliminating the need for physical documents.
- Intranets help organizations move from a calendar-based to an event-based strategy, reducing the costs and time of document production.
- Benefits of intranets include:
- Accessing information through a content management system (CMS) and document management system (DMS).
- Connecting people across global locations.
- Knowledge management through sharing of employee knowledge.
- Completing tasks or workflows through hosted information and transactional applications.
- Internal communications through social and communication tools.
- Measuring and improving employee engagement.
Extranets
- Extranets are secure networks that connect business partners' intranets using the Internet and Web technologies.
- They facilitate communication between organizations or between consumers and businesses.
- Extranets are considered a type of inter-organizational system (IOS) and can be used for electronic funds transfer (EFT) and electronic data interchange (EDI).
- Advantages of extranets include:
- Coordination and feedback.
- Consumer satisfaction.
- Cost reduction.
- Expedited communication.
Learn about workgroup computing, a system where multiple people share information and work together on a computer system. Understand the levels of group computing and its importance in collaboration.
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