Workforce Diversity Explained

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Questions and Answers

What is the primary emphasis of 'deep-level diversity' in the workplace?

  • Differences in personality and values (correct)
  • Shared cultural experiences
  • Similarities in educational backgrounds
  • Differences in age and race

Which of the following best characterizes 'surface-level diversity'?

  • It is exemplified by differences in age, race, and gender (correct)
  • It becomes more significant over time as relationships deepen
  • It includes differences in values and beliefs among team members
  • It primarily affects long-term team cohesion and performance

In the context of workforce diversity, what does 'inclusion' primarily aim to foster within an organization?

  • A competitive environment that drives innovation and high performance
  • Strict adherence to company policies regardless of personal circumstances
  • A sense of belonging where every individual feels valued as part of the team (correct)
  • A focus on individual achievements over team success

How does recognizing diversity opportunities contribute to organizational improvement?

<p>By leading to an effective diversity management program and a better organization (D)</p> Signup and view all the answers

What is the primary concern when discussing discrimination in the context of diversity?

<p>Referring to stereotypes and assumptions about groups of people (A)</p> Signup and view all the answers

Which action exemplifies discriminatory policies or practices in an organization?

<p>Denying equal opportunities to perform based on group affiliation (C)</p> Signup and view all the answers

What constitutes 'intimidation' as a form of discrimination?

<p>Overt threats or bullying directed at specific employee groups (C)</p> Signup and view all the answers

How can 'exclusion' manifest as a form of unintentional discrimination in the workplace?

<p>Excluding certain individuals from job opportunities, social events or informal mentoring (B)</p> Signup and view all the answers

Which of the following scenarios best illustrates 'incivility' in a workplace setting?

<p>Interrupting someone during a meeting or ignoring their opinions (C)</p> Signup and view all the answers

What explains the importance of understanding the relationship between age and performance in the workplace?

<p>The workforce is aging and mandatory retirement is outlawed (C)</p> Signup and view all the answers

What is a key challenge women may face in male-dominated domains?

<p>Being perceived as less likeable, more hostile, and less desirable as supervisors (C)</p> Signup and view all the answers

Which aspect of employment does the law forbid discrimination in, regarding race and ethnicity?

<p>Any aspect including hiring, firing, pay, and benefits (A)</p> Signup and view all the answers

According to the Magna Carta for the Disabled in the Philippines, what rights are ensured for qualified disabled employees?

<p>The same terms, conditions, compensation, and benefits as able-bodied persons (A)</p> Signup and view all the answers

How do tenure and job satisfaction generally relate to an employee's likelihood of quitting a job?

<p>The longer an individual has been in a job, the less likely the individual is to quit (C)</p> Signup and view all the answers

What is a common challenge faced by individuals of Islamic faith in the workplace, as highlighted in the context?

<p>Being discriminated against for their religious beliefs (A)</p> Signup and view all the answers

How does the concept of sexual orientation relate to workplace policies?

<p>Many organizations, states, and municipalities have implemented policies to protect employees based on sexual orientation (C)</p> Signup and view all the answers

What does it mean to be 'transgender'?

<p>To have a gender identity or expression different from cultural expectations based on assigned sex at birth (C)</p> Signup and view all the answers

What is gender identity?

<p>One's innermost concept of self as male, female, a blend of both, or neither (A)</p> Signup and view all the answers

What approach should organizations take regarding the cultural identities of their employees?

<p>Creating an individualized approach to practices and norms (D)</p> Signup and view all the answers

What is the primary goal of the SOGIE Equality Bill?

<p>To provide fair and equal opportunities for everyone regardless of sexual orientation and gender identity (C)</p> Signup and view all the answers

What are 'intellectual abilities'?

<p>Abilities needed to perform mental activities (A)</p> Signup and view all the answers

What characterizes 'physical abilities' in the context of organizational behavior?

<p>Capacities to perform tasks that demand stamina, dexterity and similar characteristics (C)</p> Signup and view all the answers

Why is it essential for organizations to ensure that hiring decisions are bias-free?

<p>To ensure career advancement decisions are fair and objective (C)</p> Signup and view all the answers

How does a positive diversity climate affect organizational commitment?

<p>It is related to organizational commitment (A)</p> Signup and view all the answers

Which is a key component of an effective diversity program?

<p>Teaching managers about the legal framework for equal employment opportunity (C)</p> Signup and view all the answers

What is a strategic approach organizations can adopt to enhance workforce diversity?

<p>Targeting ads in publications geared toward certain demographic groups (B)</p> Signup and view all the answers

In what way does similarity to supervisors impact career advancement in collectivist societies?

<p>It is very important (C)</p> Signup and view all the answers

In individualistic cultures, what type of similarity is most important for career success?

<p>Similarity to peers (D)</p> Signup and view all the answers

What is the goal of implementing diversity management strategies?

<p>To make everyone more aware of and sensitive to the needs and differences of others (A)</p> Signup and view all the answers

Flashcards

Diversity in the workplace

A workforce inclusive of different backgrounds and national origins, fostering a sense of belonging.

Surface-level diversity

Differences in easily perceived characteristics like age, race, and gender that tend to be less significant over time.

Deep-level diversity

Differences in personality and values that become more important as people get to know each other.

Discrimination

Actions that prevent diversity, stemming from stereotypes about groups, which can harm organizations and employees.

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Discriminatory Policies or Practices

Actions that deny equal opportunity or provide unequal rewards based on discriminatory factors.

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Sexual Harassment

Unwelcome advances or conduct creating a hostile work environment.

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Intimidation

Overt acts of bullying or threats directed at specific groups of colleagues.

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Mockery and Insults

Using jokes that are offensive, or stereotypes.

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Exclusion

Excluding individuals from opportunities, events, or mentoring.

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Incivility

Disrespectful treatment, aggressive behavior, interrupting, or ignoring others.

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Age

The workforce is aging and mandatory retirement is outlawed.

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Gender

Women are perceived as less likeable in male-dominated domains, assigned fewer tough assignments, and paid less.

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Racial and Ethnicity Discrimination

Treating someone unfairly due to their race, which is unlawful in employment.

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Disability in the Philippines

The Magna Carta prevents denial of suitable employment to qualified disabled persons as they have same employment terms.

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Tenure

Work experience predicts productivity, seniority relates to absenteeism, and job tenure relates to good job satisfaction.

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Religion Discrimination

Religion is still an issue, resulting in discrimination in the workplace.

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Sexual Orientation

Federal Law, in many states, prohibits discrimination against employees based on sexual orientation.

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Transgender

Term for expressing cultures different from the sex assigned at birth. Policies for them are starting.

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Gender identity

One’s innermost felt sense of self as male, female, blend, how they call themselves.

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Cultural identities

Look beyond accommodating towards its majority groups to practices and norms as much as achievable.

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SOGIE Equality Bill

SOGIE ensures fairness via breaking barriers regarding basic needs for people with diverse SOGIESC.

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Ability

Current capacity to perform various job tasks.

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Intellectual abilities

Abilities needed to perform mental activities.

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Physical Abilities

Capacity to do tasks demanding stamina, dexterity, skill, agility, strength.

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Diversity management

Awareness of needs of others.

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Workforce diversity

Address lack of diversity through recruitment aimed towards underrepresented groups.

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Career advancement

Ensure it is done in unbiased and fair way.

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Organizational commitment

The degree of loyalty an individual feels toward the organization, as well as lower turnover.

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Equal employment

Managers should be aware of all frameworks.

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Diverse Workforce

Will be better to serve diverse groups of clients.

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Study Notes

Workforce Diversity

  • It includes different backgrounds and national origins
  • It includes gender, socioeconomic status, and cultural diversity
  • It fosters a sense of belonging

Workforce Today

  • Is more ethnically and racially diverse
  • Includes more women and older workers
  • Wage gaps across genders and racial & ethnic groups are shrinking

Levels of Diversity

  • Surface-level diversity refers to differences in age, race, and gender, and is less significant over time
  • Deep-level diversity refers to differences in personality and values, and is more important in the long run

Discrimination

  • It prevents diversity whether it's overt or covert
  • Recognizing diversity opportunities can lead to effective management programs and a better organization

Discrimination Definition

  • It notes a difference between things
  • It refers to stereotypes about groups of people and assumptions that everyone in a group is the same
  • This type of discrimination can be harmful to organizations and employees

Biographical Characteristics: Age

  • The relationship between age and performance is important due to an aging workforce and outlawed mandatory retirement
  • Philippines: Military personnel must retire at 56
  • Philippines: Retirement age is 60-65 per the Labor Code

Biographical Characteristics: Gender

  • Few important differences exist in job performance between men and women
  • Women in male domains are often perceived as less likeable and desirable as supervisors
  • Women are less likely to receive challenging positions
  • Women earn less than men in the same positions
  • Women face maternal wall bias

Biographical Characteristics: Race and Ethnicity

  • It involves treating someone unfavorably due to their race or associated characteristics
  • The law forbids discrimination in employment aspects and harassment based on race

Biographical Characteristics: Disability

  • Philippines: The Magna Carta for the Disabled ensures no denial of access to suitable employment for disabled individuals
  • A qualified disabled employee is subjected to the same terms and conditions as an able-bodied person

Other Biographical Characteristics: Tenure

  • It is work experience which predicts employee productivity
  • Seniority is negatively related to absenteeism
  • A long tenure decreases the likelihood of quitting
  • Tenure and job satisfaction are positively related

Other Biographical Characteristics: Religion

  • Can be an issue in organizational behavior (OB), especially with Islam
  • Discrimination against Islamic faith exists
  • Religious beliefs may affect work schedules

Other Biographical Characteristics: Sexual Orientation

  • It is an inherent or immutable attraction to others
  • Policies and laws exist in many organizations, states, and municipalities to protect employees

Other Biographical Characteristics: Transgender

  • Transgender is an umbrella term for people whose gender differs from cultural expectations based on assigned sex
  • Being transgender does not imply any specific sexual orientation
  • Companies are establishing policies regarding transgender employees

Other Biographical Characteristics: Gender Identity

  • It is one's innermost concept of self as male, female, a blend of both, or neither
  • One's gender identity can be the same or different from their sex assigned at birth

Other Biographical Characteristics: Cultural Identity

  • Organizations should look beyond accommodating majority groups
  • Organizations should create an individualized approach to practices and norms

SOGIE Equality Bill

  • It recognizes the fundamental rights of every person regardless of sexual orientation and gender identity
  • It aims to provide fair and equal opportunities while breaking down barriers
  • In 2022, the SOGIE Equality Bill passed through the Senate Committee

Ability

  • An individual's current capacity to perform various job tasks
  • Intellectual abilities enables mental activities
  • Physical abilities enable tasks that demand stamina, dexterity, strength, and similar characteristics

Diversity Management Strategies

  • Increases awareness and sensitivity to the needs and differences of others
  • Organizations should target underrepresented groups through ads, recruiting, and partnerships

Organizational Efforts

  • Hiring decisions should be bias-free and objective
  • Individuals with similar personality traits to coworkers are more likely to be promoted
  • In collectivist societies, similarity to supervisors is vital, while in individualistic cultures, similarity to peers is more important

Diversity Climate

  • A positive diversity climate relates to organizational commitment
  • Organizational commitment is the degree of loyalty that individuals feel toward the organization and lower turnover

Effective Diversity Programs

  • They have three components
  • Teach managers about the legal framework for equal employment opportunity and encourage fair treatment
  • Teach managers how a diverse workforce can better serve diverse customers and clients
  • Foster personal development practices to bring out the skills and abilities of all workers

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