Workers' Compensation Claims and Document Handling Quiz
5 Questions
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Workers' Compensation Claims and Document Handling Quiz

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Questions and Answers

What should be done with the back of the envelope when handling documents for GAIC?

  • It should always remain with the front (correct)
  • It should be attached to the medical records
  • It should be discarded
  • It should be sent separately

    • Which documents are typically handled by Great American Insurance Company (GAIC) for workers' compensation claims?

  • HCFAs and UBs (correct)
  • Envelopes and medical records
  • HCFAs and superbills
  • Superbills and medical records

    • How should envelope manifests be treated when splitting documents for GAIC?

  • They should be split into their own document (correct)
  • They should be attached to the medical records
  • They should be discarded
  • They should be sent separately

    • What should be done with batches containing check images not stamped COPY when handling documents for GAIC?

    <p>They should be pended and verified by the clerical team</p> Signup and view all the answers

    How should undeliverable mail (RTS) be treated when handling documents for GAIC?

    <p>It should be sorted in with regular mail and does not need to be identified</p> Signup and view all the answers

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