5 Questions
What are the general divisions of a facility for the hospitality and tourism industry?
Front of the house (FOH) and back of the house (BOH)
Which areas are considered integral in the operation to provide quality service in the hospitality and tourism industry?
Front of the house (FOH) and back of the house (BOH)
Which operations are included in the back of the house (BOH) of a hospitality and tourism facility?
Housekeeping, food production, human resource, accounting, security, engineering, and maintenance
Which area is sometimes referred to as the heart of the house in a hospitality and tourism facility?
Back of the house (BOH)
Where do most of the interactions occur in a hospitality and tourism facility?
Front of the house (FOH)
Test your knowledge of work station facilities design and its role in the hospitality industry with this quiz. Assess your understanding of the functions and relationships of workstations in the context of hospitality and tourism.
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