Work Rules and Customer Service Quiz
7 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

According to the text, what is the purpose of establishing general work rules in the City of Coral Gables?

  • To ensure punctuality in reporting for scheduled work
  • To achieve the goal of excellence
  • To provide quality service to the community (correct)
  • To maintain courteous relationships with other employees

What is the expectation for personal appearance and cleanliness of clerical and administrative employees in the City of Coral Gables?

  • To have neat, clean, pressed, and well-maintained uniforms or work clothes (correct)
  • To dress in business-like attire suitable for dealing with the public
  • To wear the complete uniform at all times
  • To have uniforms provided by the Department

Who is responsible for reviewing and approving departmental rules in the City of Coral Gables?

  • The City Manager (correct)
  • The employees of the City
  • The Human Resources Director
  • The citizens of Coral Gables

According to the text, employees will be held responsible for which of the following items?

<p>All of the above (D)</p> Signup and view all the answers

According to the text, excluded employees may receive an annual uniform allowance and reimbursement for which of the following items?

<p>Safety shoes and glasses (B)</p> Signup and view all the answers

According to the text, employees are expected to make efficient use of which of the following?

<p>Supplies, equipment, fuel, and electric power (A)</p> Signup and view all the answers

According to the text, employees shall not solicit or accept anything of value in connection with City employment from any person or entity.

<p>True (A)</p> Signup and view all the answers

Flashcards are hidden until you start studying

More Like This

Overtime and hours worked
28 questions

Overtime and hours worked

LaudableEducation avatar
LaudableEducation
Consistency in Workplace Rules
15 questions
Union Work Rules and Regulations Quiz
50 questions
Use Quizgecko on...
Browser
Browser