Work Rules and Customer Service Quiz
7 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

According to the text, what is the purpose of establishing general work rules in the City of Coral Gables?

  • To ensure punctuality in reporting for scheduled work
  • To achieve the goal of excellence
  • To provide quality service to the community (correct)
  • To maintain courteous relationships with other employees

    • What is the expectation for personal appearance and cleanliness of clerical and administrative employees in the City of Coral Gables?

  • To have neat, clean, pressed, and well-maintained uniforms or work clothes (correct)
  • To dress in business-like attire suitable for dealing with the public
  • To wear the complete uniform at all times
  • To have uniforms provided by the Department

    • Who is responsible for reviewing and approving departmental rules in the City of Coral Gables?

  • The City Manager (correct)
  • The employees of the City
  • The Human Resources Director
  • The citizens of Coral Gables

    • According to the text, employees will be held responsible for which of the following items?

    <p>All of the above</p> Signup and view all the answers

    According to the text, excluded employees may receive an annual uniform allowance and reimbursement for which of the following items?

    <p>Safety shoes and glasses</p> Signup and view all the answers

    According to the text, employees are expected to make efficient use of which of the following?

    <p>Supplies, equipment, fuel, and electric power</p> Signup and view all the answers

    According to the text, employees shall not solicit or accept anything of value in connection with City employment from any person or entity.

    <p>True</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser