Work Immersion - Ethics and Professionalism
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Questions and Answers

What is the definition of work ethics?

  • A system of rewards for good performance.
  • A measure of an employee's productivity.
  • A set of principles regarding workplace behavior. (correct)
  • A collection of tasks assigned to employees.

Which of the following is NOT a reason employees may be fired?

  • Receiving positive feedback. (correct)
  • Stealing company property.
  • Noncompliance with workplace rules.
  • Using offensive language.

What is professionalism in the workplace primarily concerned with?

  • The physical appearance of employees.
  • The tasks one completes during work hours.
  • How one communicates and behaves. (correct)
  • Following all workplace rules and regulations.

What does commitment to excellence entail?

<p>Producing the best quality output. (C)</p> Signup and view all the answers

How is reliability defined in a workplace context?

<p>Being trusted to perform tasks with minimal supervision. (D)</p> Signup and view all the answers

Which attitude is essential for being a better employee?

<p>Being positive and open to suggestions. (D)</p> Signup and view all the answers

What is expected from a cooperative employee?

<p>To follow rules and support teammates. (A)</p> Signup and view all the answers

Which of the following does NOT represent a grievous offense in the workplace?

<p>Showing up late occasionally. (B)</p> Signup and view all the answers

What is the primary focus when maintaining confidentiality in the workplace?

<p>Protecting trade secrets (A)</p> Signup and view all the answers

Which of the following types of information is generally protected by confidentiality agreements?

<p>Internal budgets and costs (A)</p> Signup and view all the answers

What should employers do to address grievances and conflicts effectively?

<p>Provide clear communication channels (C)</p> Signup and view all the answers

Which of the following is NOT a responsibility of employers regarding workplace confidentiality?

<p>Guarantee employee friendships (B)</p> Signup and view all the answers

What could be a consequence of leaking customer contact information?

<p>Damaged company reputation (B)</p> Signup and view all the answers

What is the intention behind keeping confidential information locked away?

<p>To protect sensitive data (B)</p> Signup and view all the answers

Which of the following types of professionals must maintain confidentiality about individual matters?

<p>Doctors and lawyers (C)</p> Signup and view all the answers

What kind of information is usually NOT included as a 'trade secret'?

<p>Publicly available product prices (A)</p> Signup and view all the answers

What is a primary purpose of the Philippine Labor Standards?

<p>To ensure fair compensation and working conditions (D)</p> Signup and view all the answers

Which of the following is NOT a step in addressing conflicts?

<p>Use “you” statements to express feelings (A)</p> Signup and view all the answers

What does the Security of Tenure provision primarily protect against?

<p>Arbitrary dismissal of employees (A)</p> Signup and view all the answers

What does the Occupational Safety and Health Standards (OSHS) focus on?

<p>Regulating workplace safety and health (A)</p> Signup and view all the answers

Why is it important for participants to focus on specific behaviors during conflict resolution?

<p>To avoid personal attacks and enhance understanding (B)</p> Signup and view all the answers

How often does the Department of Labor and Employment (DOLE) update the labor standards?

<p>Regularly as needed (D)</p> Signup and view all the answers

What is a crucial requirement of the labor code regarding termination of employment?

<p>Just cause for dismissal (C)</p> Signup and view all the answers

In resolving conflicts, what is the purpose of brainstorming solutions?

<p>To discuss all potential options in a positive context (C)</p> Signup and view all the answers

Which of the following is NOT considered highly confidential employee information?

<p>Previous employment history (C)</p> Signup and view all the answers

What method is suggested for protecting sensitive computer files?

<p>Password-protecting with 2-way factor authentication (C)</p> Signup and view all the answers

Which action is recommended for managing physical copies of confidential information?

<p>Shred them before disposal (D)</p> Signup and view all the answers

What should be avoided to help protect confidential information?

<p>Clicking on unfamiliar links (B)</p> Signup and view all the answers

When should confidential information be disclosed?

<p>To individuals with a need to know (D)</p> Signup and view all the answers

What does Republic Act No. 10173 aim to protect?

<p>The fundamental human right of privacy and communication (A)</p> Signup and view all the answers

What is a common action to take when resolving conflicts according to the outlined process?

<p>Ask participants to shake hands and apologize (C)</p> Signup and view all the answers

What is NOT a suggested practice to ensure the confidentiality of information?

<p>Sharing sensitive information broadly (A)</p> Signup and view all the answers

What is mandated by Article 26, Chapter 2 of Republic Act 386 in the Philippines?

<p>Privacy and dignity of individuals must be respected. (C)</p> Signup and view all the answers

What can cause legal actions based on the Civil Code of the Philippines?

<p>Discrimination or harassment allegations. (B)</p> Signup and view all the answers

The Labor Code of the Philippines was enacted in which year?

<p>1974 (C)</p> Signup and view all the answers

What should be done when workplace flare-ups become abusive?

<p>Remove affected individuals from the environment. (C)</p> Signup and view all the answers

Which of the following best describes the focus of the Labor Code of the Philippines?

<p>Employment practices and workers' rights. (A)</p> Signup and view all the answers

The protection of personal information is significant for which of the following reasons?

<p>To foster innovation and growth while maintaining security. (A)</p> Signup and view all the answers

What does the Civil Code of the Philippines imply about non-criminal offenses?

<p>They can still result in claims for damages. (D)</p> Signup and view all the answers

When should employees be removed from a toxic workplace environment?

<p>When the environment triggers negative responses. (D)</p> Signup and view all the answers

What is the primary purpose of keeping exits clear in a working area?

<p>To prevent accidents and ensure safe evacuation (B)</p> Signup and view all the answers

What role does understanding the rules of conduct play in a working area?

<p>It enhances familiarity with surroundings and promotes compliance (A)</p> Signup and view all the answers

What should workers be protected against according to the provided content?

<p>Discrimination and harassment (D)</p> Signup and view all the answers

What is the significance of using caution signs in the workplace?

<p>To indicate areas of potential hazards and ensure safety (A)</p> Signup and view all the answers

What provisions does the Republic Act No. 11058 focus on?

<p>Strengthening compliance with occupational safety and health standards (A)</p> Signup and view all the answers

What is necessary when navigating a new working area?

<p>Being familiar with the exits and emergency procedures (C)</p> Signup and view all the answers

How does the State frame its responsibility related to labor, as per the document?

<p>Labor is affirmed as a primary social and economic force (D)</p> Signup and view all the answers

What can be a challenge in keeping walkways clear in small spaces?

<p>Difficulty in ensuring safe maneuverability around equipment (D)</p> Signup and view all the answers

Flashcards

Work Ethics

A set of moral principles or standards of behavior that guide how people act at work.

Compliance

Following all the rules and regulations in the workplace.

Harassment

Treating co-workers with respect and avoiding any harmful actions.

Theft or Stealing

Taking something that isn't yours from the workplace.

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Offensive Language

Using hurtful or offensive language towards others at work.

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Negligence

Failing to do your assigned tasks or responsibilities.

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Reliability

A worker's ability to be trusted and dependable, showing they can complete tasks without constant supervision.

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Commitment to Excellence

Going above and beyond to produce the best possible results.

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Slander (Oral Defamation)

The act of making false and malicious statements about someone, either alive or dead, in a public setting.

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Confidential Information

Information protected by law, including personal data, trade secrets, and confidential business information.

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Legal Preferences

A set of rules that outlines legal preferences in a jurisdiction, such as the Philippines, often defining how disputes are handled.

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Contract

A legal document that outlines the terms of an agreement between two or more parties.

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Data Privacy Act (Republic Act No. 10173)

A legal framework designed to protect the privacy of individuals' personal data.

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Conflict Resolution

A process for resolving conflicts or disputes in a controlled and structured manner.

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Confidential Information Protection

Actions taken to protect confidential information from unauthorized access, use, or disclosure.

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Management Intervention

The level of authority and responsibility that determines when managerial intervention is needed in a conflict resolution process.

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Confidentiality

Keeping information secret, especially sensitive data like customer details or company strategies.

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Trade Secret

Information that's not public and helps a company function better; could include things like production methods, budgets, or customer lists.

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Maintaining Confidentiality

The duty to keep information private, even if it's not legally protected. This applies to employees, colleagues, and anyone entrusted with sensitive data.

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Breaching Confidentiality

Actions that break a promise of confidentiality, such as sharing private information with unauthorized individuals.

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Personally Identifiable Information (PII)

Information about individuals, like names, contact details, or medical records. This is legally protected in many countries.

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Protecting Confidential Information

Protecting information from unauthorized access, use, disclosure, disruption, modification, or destruction.

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Professional Confidentiality

Professionals like doctors, lawyers, and accountants often encounter sensitive information about clients. They must keep this information confidential.

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Customer Information Leakage

Leakage of customer information can seriously harm a business, potentially losing customers and damaging reputation.

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Labor Code of the Philippines

A set of laws that outline the rights and responsibilities of both employers and employees in the Philippines. It includes provisions on employment standards, wages, benefits, termination, and workers' rights.

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Respecting privacy

Every person has a right to privacy, dignity, and peace of mind. Actions that violate these rights can lead to legal consequences.

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Republic Act 386 (Civil Code)

The Philippine law that emphasizes the importance of protecting personal data and ensuring that it's handled securely.

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Freedom of Information vs. Privacy

This principle highlights the need to balance the freedom of accessing information with the protection of individuals' privacy.

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Workplace Conflicts

Conflicts that arise in the workplace due to differences in opinions, values, or goals.

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Recurring Workplace Conflicts

A situation where conflict becomes frequent, escalating, and disruptive to the work environment.

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Toxic Workplace Conflicts

When conflicts become abusive or harmful, leading to a toxic work environment.

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Workplace Reset

A situation where a workplace environment is so negative that it requires a temporary shutdown for everyone to reset.

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Being familiar with your surroundings

Knowing where things are, understanding the rules of a place, and feeling confident in your environment.

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Finding a professional to navigate a new area

Talking to someone who knows the area well to help you find your way around and understand the rules.

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Keeping exits clear

Ensuring that paths and walkways are clear to prevent accidents and allow for quick and safe exits during emergencies.

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Using caution signs

Using caution signs to warn of hazards or potential dangers.

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Occupational Safety and Health Standards

A set of regulations designed to protect workers from harm and ensure a fair and safe workplace.

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Worker protection under labor laws

Protections provided by labor laws that prevent discrimination, harassment, and forced labor, ensuring fair treatment for workers.

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Labor as a primary social and economic force

The fundamental principle that acknowledges labor as a key driver of the economy and emphasizes the importance of a safe and healthy workforce.

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State's responsibility for worker safety

The commitment of the state to provide a safe and healthy work environment for all workers by implementing strong occupational safety and health measures.

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Task Conflict

Conflicts arising from differing opinions or perspectives on tasks and goals.

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Relationship Conflict

Conflicts stemming from personal differences, disagreements, or interpersonal issues.

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Status Conflict

Conflicts that arise from disagreements over how work should be done or how resources are allocated.

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Setting Ground Rules

Rules set for a fair and respectful conflict resolution process.

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Descriptive Statements

Encouraging participants to describe their perspective using 'I' statements, focusing on behaviors and problems.

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Summarize the Conflict

Summarizing the conflict based on each participant's input, ensuring agreement on the core issues.

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Brainstorming Solutions

Brainstorming and evaluating potential solutions to address the conflict.

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Rule Out Unworkable Solutions

Eliminating any proposed solutions that are deemed impractical or unworkable.

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Study Notes

Work Immersion - Week 2-6

  • Work Ethics: A group of moral standards and principles for proper workplace conduct. Many reasons for employee termination include noncompliance with rules, harassment, theft, offensive language, negligence, conflict-causing behavior, and serious offenses.
  • Reliability: A quality of trust, implying employees can do their work well without close supervision.
  • Commitment to Excellence: Working hard to produce high-quality work.
  • Professionalism: More than just appearance, encompassing communication, behavior, and thinking, essential for workplace success.
  • Attitude: A positive and adaptable attitude is valuable in the workplace. Emplyees should listen, be positive, and handle challenges well.
  • Attendance: Being on time (or 10-15 minutes early), avoiding excessive leave abuse, and justifying any absence are essential.
  • Honesty: This fosters a positive reputation; employees should be truthful and avoid theft.
  • Punctuality: Employees should arrive and submit work on time.
  • Integrity and Loyalty: Confidentiality and trustworthiness are crucial qualities. Revealing sensitive information is inappropriate.
  • Teamwork: Collaborative efforts are valued in the workplace.
  • Productivity: Completing work efficiently, avoiding unproductive activities.
  • Cooperation: Following rules, working with colleagues, and appreciating workplace privileges effectively.
  • Workplace Safety: The process of protecting employees from work-related illnesses and injuries. The process begins by creating and implementing a comprehensive safety plan that includes a company policy statement and procedures.
  • Safety is important: This includes creating a safe environment for employees, customers, and themselves. Proper adherence to guidelines, national and local laws is important.
  • Using tools properly: Following instructions to prevent injury, and regularly maintaining equipment is important to avoid accidents.
  • Reporting unsafe conditions: Immediately reporting unsafe conditions, procedures, practices or equipment failure to a supervisor. This protects everyone.
  • Wearing safety equipment: Employees should always wear appropriate protective gear, including safety shoes, clothing and other tools.
  • Keeping workspace clear: A clutter-free workspace reduces the risk of accidents.
  • Maintaining good posture: Effective posture helps with injury prevention.
  • Personal hygiene: Maintaining personal hygiene reduces illness risk.
  • Maintaining a clean workspace: Keeping a clean and organized work area promotes safety and efficiency.
  • Following work procedures: Adhering to all procedures and workplace protocols ensures a safe and efficient work environment.

Workplace Rights and Responsibilities

  • Legal Preferences in the Philippines: Specific laws govern employee and employer rights.

Workplace Conflicts

  • Conflict Types: Status, task, and relationship conflicts exist in workplaces.
  • Conflict Management: Steps for addressing workplace conflicts include setting ground rules, active listening. asking participants to restate others' points, summarizing conflicts and identifying possible solutions.

Employee Rights

  • Maternity and Paternity Leave: Law mandates paid leave periods for parents.
  • 13th Month Pay: Legal requirement that employers provide additional compensation to employees.
  • Employee Compensation: Laws provide compensation for work-related injuries, illnesses, disabilities, and death.
  • Labor Union Rights: Employees have the right to join labor unions and participate in activities.
  • Anti-discrimination Laws: Employees are protected from various forms of discrimination in the workplace.

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Related Documents

Work Immersion W2-6 PDF

Description

This quiz focuses on key concepts of work ethics, reliability, and professionalism crucial for a successful workplace. Topics include commitment to excellence, positive attitude, attendance, and honesty in a professional setting. Test your understanding of these essential principles to prepare for a successful work experience.

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