Podcast
Questions and Answers
Which of the following is NOT a major work design perspective discussed in the text?
Which of the following is NOT a major work design perspective discussed in the text?
Early work design theories focused solely on maximizing efficiency and minimizing costs, without considering employee well-being.
Early work design theories focused solely on maximizing efficiency and minimizing costs, without considering employee well-being.
True (A)
What is the primary goal of work design?
What is the primary goal of work design?
To determine the framework conditions for employee work performance.
The concept of "______" by Frederick Taylor involved breaking down work tasks into their simplest components.
The concept of "______" by Frederick Taylor involved breaking down work tasks into their simplest components.
Signup and view all the answers
According to Herzberg's two-factor theory, which of the following is considered a motivator?
According to Herzberg's two-factor theory, which of the following is considered a motivator?
Signup and view all the answers
The job characteristics model and the demand-control model emphasize the importance of employee control and variety in work design.
The job characteristics model and the demand-control model emphasize the importance of employee control and variety in work design.
Signup and view all the answers
Match the following historical figures with their respective contributions to work design:
Match the following historical figures with their respective contributions to work design:
Signup and view all the answers
Sociotechnical Systems Theory suggests that social and technical systems should be developed separately for optimal results.
Sociotechnical Systems Theory suggests that social and technical systems should be developed separately for optimal results.
Signup and view all the answers
What was a major drawback of early work design approaches?
What was a major drawback of early work design approaches?
Signup and view all the answers
Which of the following is NOT a major approach in work design theory according to Morgeson et al. (2013)?
Which of the following is NOT a major approach in work design theory according to Morgeson et al. (2013)?
Signup and view all the answers
What is the core idea behind the scientific management approach to work design?
What is the core idea behind the scientific management approach to work design?
Signup and view all the answers
Modern work design theories are primarily concerned with maximizing efficiency and minimizing costs.
Modern work design theories are primarily concerned with maximizing efficiency and minimizing costs.
Signup and view all the answers
What is the primary assumption of the Social Information Processing Perspective?
What is the primary assumption of the Social Information Processing Perspective?
Signup and view all the answers
How did the work design used in Henry Ford’s Model T production demonstrate the potential drawbacks of early approaches?
How did the work design used in Henry Ford’s Model T production demonstrate the potential drawbacks of early approaches?
Signup and view all the answers
The ______ approach to work design aims to align work with higher-order needs of employees, focusing on humane work design.
The ______ approach to work design aims to align work with higher-order needs of employees, focusing on humane work design.
Signup and view all the answers
The ______ of Human Relations at the Tavistock Institute led to the development of Sociotechnical Systems Theory.
The ______ of Human Relations at the Tavistock Institute led to the development of Sociotechnical Systems Theory.
Signup and view all the answers
Which of the following is NOT a design recommendation based on Sociotechnical Systems Theory?
Which of the following is NOT a design recommendation based on Sociotechnical Systems Theory?
Signup and view all the answers
Match the following work design theories with their key proponents:
Match the following work design theories with their key proponents:
Signup and view all the answers
What is a key characteristic of the job characteristics model?
What is a key characteristic of the job characteristics model?
Signup and view all the answers
Match the following theories with their key assumptions:
Match the following theories with their key assumptions:
Signup and view all the answers
What is the main focus of the demand-control model?
What is the main focus of the demand-control model?
Signup and view all the answers
According to Social Information Processing Theory, objective working conditions are more important than social information in shaping individuals' perceptions and reactions to work.
According to Social Information Processing Theory, objective working conditions are more important than social information in shaping individuals' perceptions and reactions to work.
Signup and view all the answers
In what two ways does the social environment influence individuals according to Social Information Processing Theory?
In what two ways does the social environment influence individuals according to Social Information Processing Theory?
Signup and view all the answers
The ______ theory argues that employees are motivated by factors related to the work itself, such as achievement and recognition, while other factors like salary and working conditions act as hygiene factors.
The ______ theory argues that employees are motivated by factors related to the work itself, such as achievement and recognition, while other factors like salary and working conditions act as hygiene factors.
Signup and view all the answers
The Job Demands-Control-Support Model argues that increasing work demands always leads to a reduction in job satisfaction.
The Job Demands-Control-Support Model argues that increasing work demands always leads to a reduction in job satisfaction.
Signup and view all the answers
Which of the following is NOT a core element of the Job Demands-Resources Model?
Which of the following is NOT a core element of the Job Demands-Resources Model?
Signup and view all the answers
What does the mechanistic model of job design assume about work efficiency?
What does the mechanistic model of job design assume about work efficiency?
Signup and view all the answers
The ______ model of job design suggests that job satisfaction can be increased by enriching work through task variety.
The ______ model of job design suggests that job satisfaction can be increased by enriching work through task variety.
Signup and view all the answers
Match each work design model with its primary focus:
Match each work design model with its primary focus:
Signup and view all the answers
According to the Job Characteristics Model, which of the following is a key factor in determining job satisfaction?
According to the Job Characteristics Model, which of the following is a key factor in determining job satisfaction?
Signup and view all the answers
The Job Characteristics Model is an example of an interdisciplinary model of work design.
The Job Characteristics Model is an example of an interdisciplinary model of work design.
Signup and view all the answers
What is a key difference between the Job Demands-Control-Support Model and the Job Demands-Resources Model?
What is a key difference between the Job Demands-Control-Support Model and the Job Demands-Resources Model?
Signup and view all the answers
Which of the following is NOT a core job characteristic identified in the job characteristics model?
Which of the following is NOT a core job characteristic identified in the job characteristics model?
Signup and view all the answers
According to the job characteristics model, high growth need strength (GNS) moderates the relationship between job characteristics and outcomes, meaning that individuals with higher GNS will experience a stronger relationship between these factors.
According to the job characteristics model, high growth need strength (GNS) moderates the relationship between job characteristics and outcomes, meaning that individuals with higher GNS will experience a stronger relationship between these factors.
Signup and view all the answers
What are the three critical psychological states that the job characteristics model suggests are influenced by the five core job characteristics?
What are the three critical psychological states that the job characteristics model suggests are influenced by the five core job characteristics?
Signup and view all the answers
The motivational potential score (MPS) is calculated by multiplying the average of [BLANK] by autonomy and job feedback.
The motivational potential score (MPS) is calculated by multiplying the average of [BLANK] by autonomy and job feedback.
Signup and view all the answers
Which of the following is NOT a desired outcome variable linked to the three critical psychological states in the job characteristics model?
Which of the following is NOT a desired outcome variable linked to the three critical psychological states in the job characteristics model?
Signup and view all the answers
Match the following job characteristics with their definitions:
Match the following job characteristics with their definitions:
Signup and view all the answers
Research has consistently shown that jobs with a high MPS always lead to higher motivation than jobs with a lower MPS.
Research has consistently shown that jobs with a high MPS always lead to higher motivation than jobs with a lower MPS.
Signup and view all the answers
What is the main conclusion of the meta-analysis by Loher et al. (1985) regarding the relationship between job characteristics, job satisfaction, and GNS?
What is the main conclusion of the meta-analysis by Loher et al. (1985) regarding the relationship between job characteristics, job satisfaction, and GNS?
Signup and view all the answers
According to the job demand-control model, which type of job is characterized by low demands and high job control?
According to the job demand-control model, which type of job is characterized by low demands and high job control?
Signup and view all the answers
The job demand-control model was developed by ______ in 1979.
The job demand-control model was developed by ______ in 1979.
Signup and view all the answers
The job demand-control-support model is an extension of the original job demand-control model, incorporating the additional resource of social support.
The job demand-control-support model is an extension of the original job demand-control model, incorporating the additional resource of social support.
Signup and view all the answers
Describe the 'strain hypothesis' as formulated by the job demand-control model.
Describe the 'strain hypothesis' as formulated by the job demand-control model.
Signup and view all the answers
Match the following job types with their corresponding characteristics based on the job demand-control model:
Match the following job types with their corresponding characteristics based on the job demand-control model:
Signup and view all the answers
Which of the following is NOT a core hypothesis of the job demand-control model?
Which of the following is NOT a core hypothesis of the job demand-control model?
Signup and view all the answers
The job demand-control-support model proposes that ______ can buffer the negative effects of high stress.
The job demand-control-support model proposes that ______ can buffer the negative effects of high stress.
Signup and view all the answers
High job demands are more likely to lead to job strain when job control is also high.
High job demands are more likely to lead to job strain when job control is also high.
Signup and view all the answers
Study Notes
Work Design
- Work design is the content and organization of work tasks, activities, relationships, and responsibilities.
- The study investigates work design's history and major approaches.
- Key models such as the job demands-control-support model are examined.
- Job crafting, a concept where employees actively shape their work, is discussed.
- Four strategies of job crafting are detailed:
- Increase structural resources
- Increase social resources
- Increase challenging requirements
- Decrease obstructive demands
History of Work Design
- Early work design focused on efficiency, such as Taylor's scientific management and Gilbreth's time-motion studies.
- Modern approaches are more humanistic and holistic.
- Important theories include the job characteristics model and the demand-control model, which consider job characteristics' impact on psychological states and employee attitudes.
Major Work Design Perspectives
- Scientific management: Focuses on optimizing work tasks for efficiency.
- Job enrichment: Aims to align work with higher-order needs.
- Sociotechnical systems theory: Emphasizes integrating social and technical systems for optimal results and employee autonomy.
- Social information processing perspective: Highlights the social construction of meaning in work and its impact on individuals.
- Job demands-control-support and job demands-resources models focus on job demands and resources' role in stress response and employee well-being.
- Interdisciplinary model combines different perspectives for a holistic view.
Job Characteristics Model
- Identifies five core job characteristics (skill variety, task identity, task significance, autonomy, feedback) linked to psychological states and desired outcomes.
- A higher motivational potential score (MPS) is associated with better outcomes.
Job Demand-Control Model
- Two key factors: job demands and job control.
- Strain hypothesis: High demands and low control lead to higher strain.
- Buffer hypothesis: Job control helps buffer strain caused by demands.
- Social support can be included as another crucial dimension.
- Leads to different job classifications (passive, low strain, active, high strain.)
SMART Work Design
- Integrates previous research for a comprehensive model.
- Addresses four key areas: stimulating, mastery, agency, and tolerable demands.
Job Crafting
- Employees take initiative and actively shape their work.
- Includes three types of crafting: task, relational, and cognitive crafting.
- Strategies: increasing structural resources, social resources, challenging requirements, and decreasing obstructive demands.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Explore the intricacies of work design, including its history, key models, and job crafting strategies. This quiz delves into major perspectives such as scientific management and modern humanistic approaches. Test your knowledge on how work tasks and organizational structures affect employee attitudes and productivity.
