Work Communication Materials Quiz
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Questions and Answers

What is the key difference between accidents and incidents?

  • Accidents and incidents are synonymous terms with no real difference.
  • Accidents result in property damage, while incidents do not.
  • Accidents involve injuries to individuals, while incidents involve property damage.
  • Accidents are always unexpected events, while incidents may be planned. (correct)

In the context of interoffice correspondences, what is the primary purpose of a report memo?

  • To convey information to a higher-up
  • To propose a particular subject
  • To execute a policy
  • To provide suggestions and instructions (correct)

Which type of memorandum confirms agreements that were previously made verbally?

  • Directive memo
  • Response memo
  • Confirmation memo (correct)
  • Report memo

What is the purpose of an Incident Report in the workplace?

<p>To record details of unpremeditated events (B)</p> Signup and view all the answers

What is the main difference between an Incident and an Accident as defined in the text?

<p>Accidents involve serious injury or illness and may result in property damage. (D)</p> Signup and view all the answers

When should an employee fill out an Incident Report according to the text?

<p>When there is property destruction or imminent death (A)</p> Signup and view all the answers

What is the purpose of an interoffice correspondence memo?

<p>To convey ideas or suggestions, usually from subordinates to higher-ups (B)</p> Signup and view all the answers

In a memo, what does 'cc' or 'copy to' signify?

<p>People who receive a copy for information (D)</p> Signup and view all the answers

What should be included in the minutes of a meeting?

<p>Approval and signatory of the presider (C)</p> Signup and view all the answers

What does 'enclosure' in a memo typically refer to?

<p>Attached documents or additional information (C)</p> Signup and view all the answers
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