Work Communication Materials Quiz

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What is the key difference between accidents and incidents?

Accidents and incidents are synonymous terms with no real difference.

Accidents result in property damage, while incidents do not.

Accidents involve injuries to individuals, while incidents involve property damage.

Accidents are always unexpected events, while incidents may be planned. (correct)

In the context of interoffice correspondences, what is the primary purpose of a report memo?

To convey information to a higher-up

To propose a particular subject

To execute a policy

To provide suggestions and instructions (correct)

Which type of memorandum confirms agreements that were previously made verbally?

Directive memo

Response memo

Confirmation memo (correct)

Report memo

What is the purpose of an Incident Report in the workplace?

To record details of unpremeditated events Signup and view all the answers

What is the main difference between an Incident and an Accident as defined in the text?

Accidents involve serious injury or illness and may result in property damage. Signup and view all the answers

When should an employee fill out an Incident Report according to the text?

When there is property destruction or imminent death Signup and view all the answers

What is the purpose of an interoffice correspondence memo?

To convey ideas or suggestions, usually from subordinates to higher-ups Signup and view all the answers

In a memo, what does 'cc' or 'copy to' signify?

People who receive a copy for information Signup and view all the answers

What should be included in the minutes of a meeting?

Approval and signatory of the presider Signup and view all the answers

What does 'enclosure' in a memo typically refer to?

Attached documents or additional information Signup and view all the answers

Work Communication Materials Quiz

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Questions and Answers

What is the key difference between accidents and incidents?

In the context of interoffice correspondences, what is the primary purpose of a report memo?

Which type of memorandum confirms agreements that were previously made verbally?

What is the purpose of an Incident Report in the workplace?

What is the main difference between an Incident and an Accident as defined in the text?

When should an employee fill out an Incident Report according to the text?

What is the purpose of an interoffice correspondence memo?

In a memo, what does 'cc' or 'copy to' signify?

What should be included in the minutes of a meeting?

What does 'enclosure' in a memo typically refer to?

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