Social Listening Word Cloud Quiz and Flashcards

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Questions and Answers

What is the main goal of Differentiated Marketing?

Target each potential segment with a different marketing mix (correct)

Commit all marketing resources to a single segment

Serve a single market segment

Establish a specific position in buyers’ minds

What is the primary focus of Concentrated Marketing?

Profile different segments

Serve multiple market segments simultaneously

Serve a single market segment (correct)

Develop multiple marketing mixes

In the context of STP, what does 'STP' stand for?

Strategy, Target, Positioning

Segment, Target, Positioning (correct)

Segmentation, Targeting, Profiling

Segment, Target, Profiling

What is the focus of Product Positioning in marketing strategy?

Achieving a certain position in buyers’ mind Signup and view all the answers

What is the primary purpose of Cluster Analysis in marketing?

Identify groups with similar traits Signup and view all the answers

How do companies benefit from implementing Cluster Analysis?

Divide markets into smaller groups with shared characteristics Signup and view all the answers

What is the purpose of a word cloud?

Highlight frequently used terms visually Signup and view all the answers

What is the range of the compound score in sentiment analysis?

-1 to +1 Signup and view all the answers

What does text classification aim to do?

Create categories for text data Signup and view all the answers

In social listening, what type of data is gathered?

Content from forums and social media Signup and view all the answers

What is the main focus of content analytics?

Analyzing gathered data sentiment Signup and view all the answers

What do marketing analytics metrics help to maximize?

Marketing effectiveness Signup and view all the answers

What is the primary goal of cluster analysis?

To find similarities within groups and dissimilarities between groups Signup and view all the answers

Which type of learning is associated with cluster analysis?

Unsupervised learning Signup and view all the answers

How is the distance between groups calculated in cluster analysis?

Using measures of distance such that smaller distances indicate greater similarity Signup and view all the answers

What is a characteristic of K-means clustering?

It assigns observations to groups based on their distance from the average data point of the cluster Signup and view all the answers

What does 'intra-cluster homogeneity' refer to in cluster analysis?

Similarities within a group Signup and view all the answers

Why does cluster analysis have no established dependent variable?

As it falls under unsupervised learning Signup and view all the answers

What is the primary goal of A/B testing?

To understand how visitors respond to different marketing variations. Signup and view all the answers

In A/B testing, what is the term used to describe the digital marketing intervention being tested?

Treatment Signup and view all the answers

Which stage of A/B testing involves randomly assigning people to explore different variations?

Exploration Stage Signup and view all the answers

What is the purpose of the Exploration Stage in A/B testing?

To select the potential audience for testing. Signup and view all the answers

Which company ran over 80,000 digital A/B experiments in a single year promoting personalized credit card offers?

Capital One Signup and view all the answers

What is the sequence of steps in the scientific method as mentioned in the text?

Ask questions → Hypothesis → Research → Analyze data → Conclusion Signup and view all the answers

What is another term used interchangeably with A/B testing?

Split testing Signup and view all the answers

Which tool is specifically mentioned for email campaigns in the text?

Mailchimp Signup and view all the answers

What does 'N' signify in A/B/N testing?

Number Signup and view all the answers

What is the main purpose of multivariate testing in marketing?

Changing multiple variables simultaneously Signup and view all the answers

Which marketing channel is NOT mentioned in the text as a part of A/B testing?

Print ads Signup and view all the answers

Which tool is specified for website and mobile A/B testing according to the text?

Optimzely Signup and view all the answers

Study Notes

Text Analysis

A word cloud provides a high-level understanding of frequently used terms, with the size of the word representing the frequency of the term.
Sentiment analysis measures emotions, attitudes, and beliefs, with a compound score ranging from -1 (most extreme negative) to +1 (most extreme positive).
Text classification creates categories or groups associated with the content, and can be used with numerically represented text data.

Social Listening gathers content from forums, comment sections, and social media, and converts it from HTML to text readable by humans.
Content analytics allows for gathered data sentiment and text analytics, and serves target segmentation and targeting activities.

Marketing Analytics Metrics

Marketing analytics metrics are measures of a data-driven project to maximize marketing effectiveness.
Best Buy used segmentation to focus on loyal customers, resulting in a 10% growth in sales.

Cluster Analysis

Cluster analysis organizes data into two or more similar groups, with within-cluster homogeneity and dissimilar characteristics between groups.
The goal of cluster analysis is to model the underlying structure and distribution of characteristics in the data to separate a dataset into homogeneous subgroups.
Types of cluster analysis include K-Means Clustering, which uses the average data point in the cluster and minimizes the distance to individual observations.

A/B Testing

A/B testing compares one treatment to another, and enables companies to continuously test and examine how visitors respond to one change versus another.
The goal of A/B testing is to identify differences in marketing outcomes after randomly assigning people to marketing input A or marketing input B.
A/B testing can be used for various marketing inputs, such as website promotion, email campaigns, social media ads, and digital retailing.

Implementing STP Using Data

Market segmentation involves identifying the main segments in your data and profiling the segments.
Target marketing involves developing measures of segment attractiveness and selecting the segment(s) to target.
Product positioning involves developing product positioning for each target segment and developing marketing mix for each target segment.

STP Strategies

Differentiated marketing involves targeting each of the potential segments with a different marketing mix.
Concentrated marketing involves committing all marketing resources to serve a single market segment.
Positioning involves serving a specific market segment by achieving a certain position in buyers' minds.

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Description

Test your knowledge on word clouds and text modeling, including sentiment analysis and text classification. Learn about how word clouds represent frequently used terms and how sentiment analysis measures emotions and attitudes in customer feedback.

Word Cloud and Text Modeling Quiz

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