Podcast
Questions and Answers
What is the purpose of the installation guidelines for WeLink equipment?
What is the purpose of the installation guidelines for WeLink equipment?
How should LOS be confirmed prior to installation?
How should LOS be confirmed prior to installation?
When should a 2-Man anchor build team be used for installation?
When should a 2-Man anchor build team be used for installation?
What should technicians do when no LOS or low LOS is found during an LOS site survey?
What should technicians do when no LOS or low LOS is found during an LOS site survey?
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What should technicians do while waiting for planning after a LOS issue is found?
What should technicians do while waiting for planning after a LOS issue is found?
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How many LOS photos should be provided for a failed path for a 2-Person build team?
How many LOS photos should be provided for a failed path for a 2-Person build team?
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Under what circumstances should Single Person builds be assigned?
Under what circumstances should Single Person builds be assigned?
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What should be included in all photos taken during the installation process?
What should be included in all photos taken during the installation process?
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What should technicians do when a Leaf installation experiences a failed LOS?
What should technicians do when a Leaf installation experiences a failed LOS?
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How many LOS photos should be captured per failed AP during a Leaf installation?
How many LOS photos should be captured per failed AP during a Leaf installation?
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What should technicians do if adding an additional AP to the Anchor site is necessary to complete a Leaf installation?
What should technicians do if adding an additional AP to the Anchor site is necessary to complete a Leaf installation?
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What is the purpose of the installation guidelines for WeLink equipment?
What is the purpose of the installation guidelines for WeLink equipment?
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How should LOS be confirmed prior to installation?
How should LOS be confirmed prior to installation?
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When should a 2-Man anchor build team be used for installation?
When should a 2-Man anchor build team be used for installation?
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What should technicians do when no LOS or low LOS is found during an LOS site survey?
What should technicians do when no LOS or low LOS is found during an LOS site survey?
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What should technicians do while waiting for planning after a LOS issue is found?
What should technicians do while waiting for planning after a LOS issue is found?
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How many LOS photos should be provided for a failed path for a 2-Person build team?
How many LOS photos should be provided for a failed path for a 2-Person build team?
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Under what circumstances should Single Person builds be assigned?
Under what circumstances should Single Person builds be assigned?
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What should be included in all photos taken during the installation process?
What should be included in all photos taken during the installation process?
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What should technicians do when a Leaf installation experiences a failed LOS?
What should technicians do when a Leaf installation experiences a failed LOS?
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How many LOS photos should be captured per failed AP during a Leaf installation?
How many LOS photos should be captured per failed AP during a Leaf installation?
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What should technicians do if adding an additional AP to the Anchor site is necessary to complete a Leaf installation?
What should technicians do if adding an additional AP to the Anchor site is necessary to complete a Leaf installation?
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What is the purpose of the LOS site survey?
What is the purpose of the LOS site survey?
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What should technicians do if no LOS or low LOS is found during an LOS site survey?
What should technicians do if no LOS or low LOS is found during an LOS site survey?
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When should a 2-Man anchor build team be used for installation?
When should a 2-Man anchor build team be used for installation?
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What should technicians do while waiting for planning after marking a LOS link issue for supervisor review?
What should technicians do while waiting for planning after marking a LOS link issue for supervisor review?
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What are the specific requirements for photos captured by a 2-Person build team during an LOS issue?
What are the specific requirements for photos captured by a 2-Person build team during an LOS issue?
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Under what circumstances should Single Person builds be assigned?
Under what circumstances should Single Person builds be assigned?
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What should be included in the photos captured by technicians during Leaf installations?
What should be included in the photos captured by technicians during Leaf installations?
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How many total photos should be uploaded into Salesforce per AP failed during Leaf installations?
How many total photos should be uploaded into Salesforce per AP failed during Leaf installations?
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What should technicians do if an additional AP needs to be added to the Anchor site during a Leaf installation?
What should technicians do if an additional AP needs to be added to the Anchor site during a Leaf installation?
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What should be included in the photos captured by technicians during an LOS site survey?
What should be included in the photos captured by technicians during an LOS site survey?
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How many technicians should be on separate roofs when validating LOS for a 2-man build team?
How many technicians should be on separate roofs when validating LOS for a 2-man build team?
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What should technicians do if local variations occur during physical installation of WeLink equipment?
What should technicians do if local variations occur during physical installation of WeLink equipment?
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Study Notes
Installation Guidelines for WeLink Equipment and Procedures for LOS Issues
- The guidelines provide standard procedures for physical installation of WeLink Seed, Anchor, and Leaf equipment, but local variations may occur and require approval from the direct field supervisor.
- LOS Survey Technicians should confirm LOS prior to installation, using binoculars to locate connecting anchor sites. For a 2-man build team, each technician should be on a separate roof when validating LOS.
- Any site to be built over 200 meters from the connecting site should be built by a 2-Man anchor build team. Installation variations are to be approved by the direct field supervisor.
- When no LOS or low LOS is found during an LOS site survey on any infrastructure site, technicians must follow the LOS Issue Procedure which involves verifying no LOS to all related Anchor sites, marking the LOS link issue for supervisor review, and submitting a workflow to the planning team.
- While waiting for planning, technicians must capture photos of the Failed Path, following specific requirements depending on whether they are part of a 2-Person or Single Person build team.
- For 2-Person teams, pictures must be provided from both rooftops with (4) LOS photos from each side, or (8) total photos captured, following specific requirements for house to be built & connecting site.
- Single Person builds should only be assigned when the connecting sites are less than 200 meters apart, and require (4) LOS photos captured following specific requirements for house to be built.
- All photos should be taken horizontally, from projected mount height, and include arrows, circles, and text to clearly show the location of the other site and/or obstruction. Photos should include a portion of the roof in front of the camera, showing what part of the roof the image is taken from.
- For Leaf installations, technicians will verify LOS to all surrounding APs provided by the Techview Aiming Map, and capture photos of the failed path when a link has been deemed a failed LOS. FOS support can assist in finding options and facilitate adding an additional AP to the Anchor that has LOS.
- (4) LOS photos must be captured per AP failed, with (8) total photos uploaded into SalesForce per AP failed, following specific requirements for house to be built and current Leaf home to the Super Anchor home(s).
- All photos should be taken horizontally, from projected mount height, and include markers such as arrows, circles, and text to clearly show the location of where the AP(s) are located. Photos should include a portion of the roof in front of the camera, showing what part of the roof the image is taken from.
- Adding an additional AP to the Anchor site to gain connectivity may be necessary to complete the Leaf installation, and in these situations, technicians should work with their manager to coordinate with their schedule or another available technician.
Installation Guidelines for WeLink Equipment and Procedures for LOS Issues
- The guidelines provide standard procedures for physical installation of WeLink Seed, Anchor, and Leaf equipment, but local variations may occur and require approval from the direct field supervisor.
- LOS Survey Technicians should confirm LOS prior to installation, using binoculars to locate connecting anchor sites. For a 2-man build team, each technician should be on a separate roof when validating LOS.
- Any site to be built over 200 meters from the connecting site should be built by a 2-Man anchor build team. Installation variations are to be approved by the direct field supervisor.
- When no LOS or low LOS is found during an LOS site survey on any infrastructure site, technicians must follow the LOS Issue Procedure which involves verifying no LOS to all related Anchor sites, marking the LOS link issue for supervisor review, and submitting a workflow to the planning team.
- While waiting for planning, technicians must capture photos of the Failed Path, following specific requirements depending on whether they are part of a 2-Person or Single Person build team.
- For 2-Person teams, pictures must be provided from both rooftops with (4) LOS photos from each side, or (8) total photos captured, following specific requirements for house to be built & connecting site.
- Single Person builds should only be assigned when the connecting sites are less than 200 meters apart, and require (4) LOS photos captured following specific requirements for house to be built.
- All photos should be taken horizontally, from projected mount height, and include arrows, circles, and text to clearly show the location of the other site and/or obstruction. Photos should include a portion of the roof in front of the camera, showing what part of the roof the image is taken from.
- For Leaf installations, technicians will verify LOS to all surrounding APs provided by the Techview Aiming Map, and capture photos of the failed path when a link has been deemed a failed LOS. FOS support can assist in finding options and facilitate adding an additional AP to the Anchor that has LOS.
- (4) LOS photos must be captured per AP failed, with (8) total photos uploaded into SalesForce per AP failed, following specific requirements for house to be built and current Leaf home to the Super Anchor home(s).
- All photos should be taken horizontally, from projected mount height, and include markers such as arrows, circles, and text to clearly show the location of where the AP(s) are located. Photos should include a portion of the roof in front of the camera, showing what part of the roof the image is taken from.
- Adding an additional AP to the Anchor site to gain connectivity may be necessary to complete the Leaf installation, and in these situations, technicians should work with their manager to coordinate with their schedule or another available technician.
Installation Guidelines for WeLink Equipment and Procedures for LOS Issues
- The guidelines provide standard procedures for physical installation of WeLink Seed, Anchor, and Leaf equipment, but local variations may occur and require approval from the direct field supervisor.
- LOS Survey Technicians should confirm LOS prior to installation, using binoculars to locate connecting anchor sites. For a 2-man build team, each technician should be on a separate roof when validating LOS.
- Any site to be built over 200 meters from the connecting site should be built by a 2-Man anchor build team. Installation variations are to be approved by the direct field supervisor.
- When no LOS or low LOS is found during an LOS site survey on any infrastructure site, technicians must follow the LOS Issue Procedure which involves verifying no LOS to all related Anchor sites, marking the LOS link issue for supervisor review, and submitting a workflow to the planning team.
- While waiting for planning, technicians must capture photos of the Failed Path, following specific requirements depending on whether they are part of a 2-Person or Single Person build team.
- For 2-Person teams, pictures must be provided from both rooftops with (4) LOS photos from each side, or (8) total photos captured, following specific requirements for house to be built & connecting site.
- Single Person builds should only be assigned when the connecting sites are less than 200 meters apart, and require (4) LOS photos captured following specific requirements for house to be built.
- All photos should be taken horizontally, from projected mount height, and include arrows, circles, and text to clearly show the location of the other site and/or obstruction. Photos should include a portion of the roof in front of the camera, showing what part of the roof the image is taken from.
- For Leaf installations, technicians will verify LOS to all surrounding APs provided by the Techview Aiming Map, and capture photos of the failed path when a link has been deemed a failed LOS. FOS support can assist in finding options and facilitate adding an additional AP to the Anchor that has LOS.
- (4) LOS photos must be captured per AP failed, with (8) total photos uploaded into SalesForce per AP failed, following specific requirements for house to be built and current Leaf home to the Super Anchor home(s).
- All photos should be taken horizontally, from projected mount height, and include markers such as arrows, circles, and text to clearly show the location of where the AP(s) are located. Photos should include a portion of the roof in front of the camera, showing what part of the roof the image is taken from.
- Adding an additional AP to the Anchor site to gain connectivity may be necessary to complete the Leaf installation, and in these situations, technicians should work with their manager to coordinate with their schedule or another available technician.
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Description
Test your knowledge on WeLink equipment installation and procedures for LOS issues with this quiz. Learn about the standard guidelines for physical installation of WeLink Seed, Anchor, and Leaf equipment, how to confirm LOS prior to installation, and the steps to take when no LOS or low LOS is found during an LOS site survey. Challenge yourself on the specific requirements for capturing photos of the failed path and verifying LOS to surrounding APs during Leaf installations. This quiz is perfect for LOS survey technicians and anyone interested in We