WebXam Study Set 1 Flashcards

Questions and Answers

Which of the following is necessary to succeed in a career?

Luck

Money

Respect (correct)

Connections

If a fellow employee sends you inappropriate text messages, what should you do?

Report it to human resources

Active listening is the practice of what?

Asking follow-up questions

What should you do if you cannot access content that you wish to access?

Ask the IT professional for help Signup and view all the answers

What is the most common way that malware is delivered in a workplace?

Email Signup and view all the answers

The computer that is in the same room being used by the user is called what?

Client Signup and view all the answers

What is code made up of zeros and ones called?

Binary Signup and view all the answers

What is an advantage of cloud computing?

Files are available everywhere Signup and view all the answers

What is the most commonly used OS?

Windows Signup and view all the answers

What should you do before installing a software update?

Make a backup of your file system Signup and view all the answers

What is a way to collect and store information for data analysis?

Database Signup and view all the answers

What will a project proposal always include?

A budget Signup and view all the answers

Computer memory allows a computer to do what?

Do more things at once Signup and view all the answers

What is the last step in troubleshooting?

Documentation Signup and view all the answers

Which transfer protocol is insecure?

FTP Signup and view all the answers

What is the best way to approach your supervisor about a concern you have?

In person Signup and view all the answers

What should you wear to a formal presentation?

A business suit Signup and view all the answers

When women do not get paid as much as others who have a similar position, what is it called?

Discrimination Signup and view all the answers

What is sending a printed document so that it automatically prints at its destination called?

Faxing Signup and view all the answers

What makes the strongest password?

Using more than 8 characters that include lowercase, capitals, numbers, and special characters Signup and view all the answers

What does FTP stand for?

File Transfer Protocol Signup and view all the answers

What does SFTP stand for?

Secure File Transfer Protocol Signup and view all the answers

What does HTTP stand for?

Hypertext Transfer Protocol Signup and view all the answers

What does HTML stand for?

Hypertext Markup Language Signup and view all the answers

What is the best way to avoid others misusing your password?

Do not share your password Signup and view all the answers

What type of network connects computers in a lab setting with wires?

LAN Signup and view all the answers

What does LAN stand for?

Local Area Network Signup and view all the answers

What does WAN stand for?

Wide Area Network Signup and view all the answers

Why is banking in a coffee shop a security risk?

The network is usually insecure Signup and view all the answers

Is everything you do on your phone trackable?

Yes Signup and view all the answers

Besides a degree, what will give you the best chance at being hired for a job?

Experience Signup and view all the answers

When creating a resume, in what order are skills listed?

Most recent first Signup and view all the answers

In the workplace, who do employers favor?

Employees who can solve their own problems Signup and view all the answers

What should you do if you use other sources to give a presentation?

Cite them Signup and view all the answers

What should you do if you are criticized by a supervisor?

Listen and ask how you can improve Signup and view all the answers

What should you do if you do not feel like doing something in the workplace?

Find ways to motivate yourself Signup and view all the answers

Which font formatting should you NOT use in a workplace e-mail?

ALL CAPS Signup and view all the answers

Which character trait means people can trust you?

Integrity Signup and view all the answers

What is an IP address?

A unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network. Signup and view all the answers

What is a top-level domain given to non-profit organizations?

.org Signup and view all the answers

What is a computer storage device?

A computer device used to store information, Examples: flashdrive, CD (compact disc) Signup and view all the answers

What is the binary for 0?

000 Signup and view all the answers

What is the binary for 1?

001 Signup and view all the answers

What is the binary for 2?

010 Signup and view all the answers

What is the binary for 3?

011 Signup and view all the answers

What is the binary for 4?

100 Signup and view all the answers

What is the binary for 5?

101 Signup and view all the answers

What is the binary for 6?

110 Signup and view all the answers

What is the binary for 7?

111 Signup and view all the answers

What is a data packet?

A unit of data transfer between computers that communicate on a network. Signup and view all the answers

Study Notes

Workplace Etiquette and Communication

Respect is crucial for career success.
Inappropriate messages from colleagues should be reported to human resources.
Active listening includes asking follow-up questions.
If you cannot access desired content, request help from IT.
Approach supervisors about concerns in person for better communication.

Technology and Security

Malware is primarily delivered through email.
The client is the user's computer in the same room.
Binary code consists of zeros and ones.
Cloud computing offers the advantage of universal file access.
Windows is the most commonly used operating system.

Software Management and Data Handling

Always back up your file system before software updates.
Databases are essential for data collection and analysis.
Project proposals must include a budget.

Computer Memory and Troubleshooting

Adequate computer memory allows multitasking.
Documentation is the final step in troubleshooting processes.

Networking and Protocols

FTP (File Transfer Protocol) is an insecure transfer method.
SFTP (Secure File Transfer Protocol) is a secure transfer alternative.
HTTP (Hypertext Transfer Protocol) and HTML (Hypertext Markup Language) are fundamental web protocols.

Password and Security Best Practices

Strong passwords should exceed 8 characters and include a mix of types.
Never share your password to maintain privacy.
Banking on unsecured networks, like coffee shops, poses significant risks.

Employment and Skills

Experience, alongside a degree, enhances employability.
Resume skills should be listed starting with the most recent.
Employers prefer self-sufficient employees who can solve their own problems.

Presentation and Feedback

Always cite sources when using materials for presentations.
If criticized by a supervisor, listen and seek ways to improve.
To overcome disinterest in tasks, find personal motivation.

Professional Conduct

Avoid using ALL CAPS in workplace emails, as it can be perceived as shouting.
Integrity indicates trustworthiness among colleagues.

Networking Basics

An IP address is a unique identifier for computers on a network.
A top-level domain for non-profit organizations is ".org".

Computer Storage and Data Transfer

Computer storage devices include flash drives and CDs for information storage.
Data packets are individual units of information transferred across networks.

Binary System Fundamentals

Binary codes for numbers 0-7:
- 0 = 000
- 1 = 001
- 2 = 010
- 3 = 011
- 4 = 100
- 5 = 101
- 6 = 110
- 7 = 111

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Description

This quiz focuses on essential workplace skills and professional behavior. It covers key concepts such as respect, handling inappropriate communications, and active listening techniques. Perfect for those preparing for workplace assessments or improving their professional conduct.