Websites and Internet Marketing

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Questions and Answers

What is the primary function of a website?

  • To provide an information point and facilitate transactions. (correct)
  • To replace traditional advertising methods.
  • To serve as a physical location for a business.
  • To act as a social media platform.

Website servers cannot determine visitor information, such as the duration of their visit, and the information they seek.

False (B)

What type of on-line method can be quickly conducted on websites to gather information?

on-line survey

Firms can generate ______ revenue by selling advertising space on their websites.

<p>advertising</p> Signup and view all the answers

What is a key component of website 'stickiness'?

<p>Continually updating content and using promotional techniques. (D)</p> Signup and view all the answers

Providing phone and email contact details on a website detracts from the personalization of the site.

<p>False (B)</p> Signup and view all the answers

What is the term for the structure and signposting of a website that helps users find the information they are looking for?

<p>Facilitate navigation</p> Signup and view all the answers

Finding a site that is no longer in use creates a ______ image.

<p>poor</p> Signup and view all the answers

Match the following website issues with their descriptions:

<p>No Focus = The viewer does not know where to look or what to click. No Defined Corporate Identity = Lack of a logo and appropriate brand design. Unrelated Content = Information that does not align with the website's purpose.</p> Signup and view all the answers

What is the ultimate goal of website marketing?

<p>Promoting a website to increase visibility and convert visitors into customers. (B)</p> Signup and view all the answers

Traditional marketing methods have a wider reach than website marketing.

<p>False (B)</p> Signup and view all the answers

What type of internet marketing tools can target an organization's marketing efforts to specific demographics, interests, and behaviors?

<p>website marketing tools</p> Signup and view all the answers

Website marketing is cost-effective because these strategies often offer lower start-up and ongoing costs while assuring a higher return on ______.

<p>investment</p> Signup and view all the answers

The ability to track and analyze results in real time enables organizations to?

<p>Measure the success of campaigns, understand user behavior, and adjust strategies. (A)</p> Signup and view all the answers

Website marketing limits the ability to directly interact with your audience.

<p>False (B)</p> Signup and view all the answers

What is a characteristic of the internet that allows for constant marketing efforts?

<p>always on</p> Signup and view all the answers

Website marketing enables rapid adaptability and ______ in response to data analytics or changing market trends.

<p>response</p> Signup and view all the answers

Online marketing helps in building and maintaining a strong brand reputation by providing?

<p>Quality content, positive customer interactions, and a professional website. (C)</p> Signup and view all the answers

It is not important to define objectives when building a website marketing plan.

<p>False (B)</p> Signup and view all the answers

When building a website marketing plan, list three types of demographic data to research to define the target audience?

<p>age, income, gender, marital status, Occupation and Location</p> Signup and view all the answers

When evaluating a website, it's ______ should use quality visuals, and match your brand.

<p>design</p> Signup and view all the answers

When evaluating your website responsiveness, it should?

<p>Function well across multiple devices. (A)</p> Signup and view all the answers

Tactics are high level goals.

<p>False (B)</p> Signup and view all the answers

In website marketing, what does SEM stand for?

<p>Search Engine Marketing</p> Signup and view all the answers

[Blank] marketing involves working with people who have large followings on social channels to help promote your website and product.

<p>influencer</p> Signup and view all the answers

Which website marketing strategy most focuses on building community and creating sharable content?

<p>Organic social media marketing. (A)</p> Signup and view all the answers

Organic social media marketing uses ads.

<p>False (B)</p> Signup and view all the answers

What website marketing strategy involves sending emails to people who have given the company permission to do so?

<p>Email marketing</p> Signup and view all the answers

[Blank] posting is a method used by website owners to share and market their websites by writing articles for other websites

<p>guest</p> Signup and view all the answers

What website marketing strategy has the organization pay affiliates a commission every time they refer a buyer to you?

<p>Affiliate marketing. (C)</p> Signup and view all the answers

Flashcards

Websites

Points on the internet holding content created by members, providing information and enabling online transactions.

Websites for Internet Marketing

Using websites to advertise products, provide information, monitor online promotions, and collect customer data.

Customer Research via Websites

Using website surveys to understand customer browsing, purchases, and ignored items.

Advertising Revenue on Websites

Selling advertising space on a website, often through banner advertisements.

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Customer Service/Technical Support

Offering information, FAQs, and online chat for customer service and technical support via a website.

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Gathering Customer Data Online

Obtaining customer details, purchase history, preferences, and browsing habits through websites.

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House Style in Web Design

Websites should align with corporate identity, maintaining consistent guidelines and promotional messaging.

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Website Interest

Websites should provide relevant, original, and regularly updated content to encourage repeat visits.

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Website Interactivity

Using color, graphics, audio, and video to enhance the impact and entertainment value of a website.

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Website Credibility

Websites should include an "about us" page to build consumer confidence and improve public relations.

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Website Stickiness

How often visitors return and how long they stay on a website, improved with updated content and engaging features.

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Personal Contact on Websites

Providing phone, mail, and email contact details to enhance website personalization and customer connection.

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Personalization in Websites

Customizing web pages and information using cookies to develop two-way relationships through newsletters and updates.

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Facilitate Navigation

Structuring the site well so that the user can find the information that they are looking for.

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Maintain Website

It is important that a site is in use with updated content, if the site is out of date, it creates a poor image.

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Website Marketing

Promoting a website online to increase visibility, attract traffic, and convert visitors into customers.

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Importance of Website Marketing

Reaching a vast audience and targeting well-defined demographics to increase efficiency and effectiveness.

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Why to choose Website Marketing?

Website marketing is more effective and offers measurable results through tools like Google Analytics.

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Improve your Website enagagement

A website marketing is a marketing strategy, that lets you directly interact with your audience through social media and email.

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24/7 Marketing

Website marketing allows 24/7 marketing for brand name due to the constant running of the internet.

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Enables rapid adoptability

Rapid adoption and response through online marketing strategies, data analytics or changing market trends.

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Reaches a Global Market

Breaking down geographical barriers, letting you reach international audiences and expand your customer case.

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Define Objectives

Increasing traffic and online presence to position yourself as an authority in an industry.

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Identify Target Audience

Demographics, Interests, Hobbies, Values and beliefs, Opinions and lifestyle for marketing to the correct audience.

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Website Design

Website should look attractive, use quality visuals that also match your current brand.

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Outline Strategies

Strategies are means by which objectives are achieved.

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Influencer Marketing

Working with social media influencers to help promote your website and product.

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Content Marketing

Creating and sharing valuable content to attract and engage potential customers like blog posts and case studies.

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SEM Search Advertising

Improving visibility in search results with ads or organic results and SEM.

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Organic Social Media

Refers to unpaid methods of growing your social media accounts, build community and create shareable content.

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Study Notes

  • Web sites are locations on the internet that contain content created by various members.
  • Web sites act as information hubs where visitors can find details, access resources, or perform transactions.

Web Site Usage in Internet Marketing

  • Web sites are leveraged as advertising platforms providing access to product/service information and data.
  • Web servers can gather data on site visitors (who, when, for how long, what information).
  • Real-time data collected from Web sites is used for monitoring/evaluating online promotions, which allows for quick adjustments to marketing.
  • Customer research can be streamlined using quick online surveys, while tracking customer browsing activity can reveal buying behaviors (what they bought, considered, ignored).
  • More companies now use Web sites to handle sales and customer inquiries.
  • Web sites generate advertising revenue by selling ad space like banner ads for a specific duration.
  • Web sites provide customer service and technical support through FAQs, email, online chats, and database information access.
  • Web sites acquire customer data like contact information, purchase histories, preferences, and surfing patterns.

Web Site Design and Development Concerns

  • A website's "house style" needs to align with corporate identity guidelines along with promotional messaging.
  • Web sites needs to offer content that is relevant, original, and frequently updated to encourage repeat visits.
  • Interactivity is achieved through the use of color, graphics, audio, video, and movement for impact.
  • Databases, search tools, notice boards, and calculators provide information in interactive forms.
  • A credibility-boosting "about us" page increases consumer confidence by providing company information.
  • Website "stickiness" is measured (a) visitor return frequency and (b) visit duration.
  • To improve stickiness, updated content and promotional tools like chat rooms and reviews are used.
  • Customer service contact details (phone, email) enhance website personalization.
  • Customer information customization and page personalization (via cookies) can create relationships with email newsletters, and product updates
  • Easy navigation via site maps, home pages, menus, search engines, and clear instructions, helps users find information.
  • Improved customer experience using technological advances assists marketers, and delivering impactful promotional messages.
  • Web sites require ongoing maintenance to avoid displaying outdated or unavailable content, and to prevent poor image.

Problems Associated with Web Sites

  • No clear focus, viewers might not know where to look or click
  • Absence of a defined corporate identity, e.g., lacking a logo
  • Irrelevant or unrelated content

Website Marketing Essentials

  • Website marketing promotes on the internet, aiming to boost visibility, traffic, and conversion of visitors into customers or followers.
  • Web sites are increases visibility and reach to a vast audience.
  • Tactics target specific demographics and are cost-effective
  • Tools like Google Analytics tracks metrics for optimization.
  • Website marketing enables interaction via social media, email, building relationships
  • Websites can run all the time, unlike traditional advertising, giving constant exposure.
  • Adapting to data analytics and trends helps you stay competitive.
  • Online marketing reaches global audiences and builds brand image.

Planning a Website Marketing Strategy

  • Have clear goals to provide direction(increasing traffic or positioning)
  • Objectives must be SMART: Specific, Measurable, Actionable, Relevant, Time-bound.
  • Clearly define the target audience, including demographics (e.g., age, income), and psychographics (Interests, Hobbies, Values and Lifestyle).
  • Website errors hinder conversions.
  • Design- look attractive, use quality visuals, and match your brand
  • Usability- Make it easy to use (and navigate) so visitors can complete their goals.
  • Responsiveness- look great and function smoothly on all devices
  • User experience (UX): Ensure good UX across your site. Broken links or pages that return errors hurt the user experience. Run a site audit to spot any such issues.
  • Strategies are how you achieve objectives, for example: social media marketing and paid advertising.
  • Tactics are the smaller actions to accomplish your strategy.
  • Web sites need strategies and tactics to guide marketing.

Web Site Marketing Strategies

  • Strategies work towards objectives, like converting site visits to clients.
  • Lacking a website marketing strategy means low traffic.
  • Nine strategies help attract audiences, convert leads, and boost online visibility.
  • Influencer marketing partners with social media influencers. They are commonly sponsored, paid, or given perks. Audiences that align with yours= qualified leads.
  • Content marketing involves creation and sharing of valuable information in blogs/ case studies this drives traffic. High search engine rank is ideal.
  • SEM (Search Engine Marketing) boosts search visibility on search engines.
  • Paying for prominence in search- known as Search advertising is a common type of SEM; ensures websites show at top of search engine results.
  • Website owners share/market websites with improved visibility when using SEM.
  • Unpaid social marketing grows accounts by sharing engaging content and building community.
  • Organic social media marketing relies on shareable content building organically- using platforms like Facebook, Twitter (X), TikTok, and LinkedIn
  • Loyalty and viewership come from using Email marketing for sending emails to subscribers.
  • Email marketing allows contact, promotion, drives purchases, and supports growth.
  • Guest Posting shares/ markets sites to new audiences by writing articles, to increase traffic.
  • Press Release: It is a written statement for for media to create publicity, and can be very effective.
  • "Paid social media ads" are purchased and placed on social media, campaigns are created, based on advanced audiences.
  • Social media ads target people on demographics, interests, and activity.
  • Affiliate marketing involves paying commission to affiliates for every new buyer.
  • Marketing websites, services, products is very cost effective in this hands-off process.

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