Water Vending Machines on Indian Railways
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Questions and Answers

What is the maximum duration of the tenure for the vendor?

  • 8 years (correct)
  • 10 years
  • 15 years
  • 5 years
  • What is the price of a 1 Liter bottle of water with a container?

  • Rs. 12
  • Rs. 8 (correct)
  • Rs. 3
  • Rs. 5
  • Who is responsible for ensuring that the water machine is hygienic?

  • Railway Board
  • The Station Master
  • The Licensee (correct)
  • IRCTC
  • What is the purpose of the rejected water from the water machines?

    <p>It is used to wash the platform and cleaning the apron (C)</p> Signup and view all the answers

    Who is responsible for bearing the charges for electricity and water used by the machines operated by IRCTC?

    <p>IRCTC (A)</p> Signup and view all the answers

    What standards should be followed for the water vending machines?

    <p>Both BIS and IS 10500-2012 standards (A)</p> Signup and view all the answers

    What is the frequency of advance payment for water charges by the licensee?

    <p>Quarterly (A)</p> Signup and view all the answers

    What is the purpose of the sales record maintained by the licensee?

    <p>To provide a copy to the station master for official record (C)</p> Signup and view all the answers

    What is the minimum requirement for the operator of the water vending machine?

    <p>They must be medically fit (D)</p> Signup and view all the answers

    What happens if the licensee violates any statutory laws related to the sale of water?

    <p>The licensee is solely responsible for any damages and liabilities (D)</p> Signup and view all the answers

    What is the maximum wastage of water allowed for WVM using RO technology?

    <p>Less than 30% (D)</p> Signup and view all the answers

    What should be included in a contract agreement between Railway and IRCTC?

    <p>Adequate provision for penalties and termination (C)</p> Signup and view all the answers

    Which authority is responsible for preparing the master plan for the installation of WVM?

    <p>DRM (D)</p> Signup and view all the answers

    What is the revenue sharing ratio between Railways and IRCTC?

    <p>15:85 (D)</p> Signup and view all the answers

    What is a requirement for water provided by WVM to passengers?

    <p>It should comply with BIS specifications IS 10500-2012. (B)</p> Signup and view all the answers

    Who is responsible for the inspection register’s custody?

    <p>The Station Master or Commercial Inspector (B)</p> Signup and view all the answers

    What role do health inspectors play in the maintenance of WVM?

    <p>They must conduct monthly check-ups. (D)</p> Signup and view all the answers

    Which of the following is a requirement for selecting banks for ATM installation on Indian Railways?

    <p>Approved by the General Manager/Divisional Railway Manager (D)</p> Signup and view all the answers

    Which of the following is NOT a feature of the WVM as described?

    <p>WVM should be larger than 30 sqft. (A)</p> Signup and view all the answers

    What is a key requirement for the installation area of an ATM at a station?

    <p>It should not exceed 6ft by 6ft (A)</p> Signup and view all the answers

    What is a condition for the installation of WVM at banned stations?

    <p>Avoidance of congestion. (B)</p> Signup and view all the answers

    Who is authorized to inspect sales records of WVM?

    <p>Zonal Railways and IRCTC. (A)</p> Signup and view all the answers

    What is the main purpose of installing ATMs on Indian Railways?

    <p>For the service of Railway employees and clients (C)</p> Signup and view all the answers

    What type of technology must WVM be equipped with?

    <p>RO (Reverse Osmosis) technology or superior alternatives. (D)</p> Signup and view all the answers

    What action is taken for deficiencies found during inspections?

    <p>Penal action will be taken by the railways (B)</p> Signup and view all the answers

    What is required for the administrative approval of a new ATM?

    <p>Approval from DRM (B)</p> Signup and view all the answers

    Which of the following options is true regarding the space allotted to TRCTC?

    <p>It must be used only for installation of WVM. (C)</p> Signup and view all the answers

    How often should WVM be checked by health inspectors?

    <p>At least once a month. (A)</p> Signup and view all the answers

    When inviting tenders for ATM installation, what pricing structure is used?

    <p>Tenders may be invited without any service price (B)</p> Signup and view all the answers

    What is the maximum area to consider for existing built-up structures for ATM installation?

    <p>It is at the discretion of DRM/GM (C)</p> Signup and view all the answers

    What is the primary purpose of the inbuilt water chilling process in the water vending machines?

    <p>To sell water at a prescribed temperature (C)</p> Signup and view all the answers

    Which of the following parameters is NOT included in Packet A for the selection of the company?

    <p>Volume of customer complaints (D)</p> Signup and view all the answers

    What is the minimum license fee for NSG-5 stations?

    <p>10000 (B)</p> Signup and view all the answers

    Which system will be used for the selection of the water vending machine operator?

    <p>Two-packet tender system (A)</p> Signup and view all the answers

    What will happen at the time of renewal or fresh bidding of the license?

    <p>The license fee will increase by 10% based on sales turnover (C)</p> Signup and view all the answers

    What is a requirement for the LED display on the water vending machine?

    <p>It must display the amount dispensed to customers (C)</p> Signup and view all the answers

    Which of the following penalties can be imposed for not installing a water vending machine in a group of platforms?

    <p>Suitable penalty as specified (C)</p> Signup and view all the answers

    What is the role of IRCTC in the installation and maintenance of water vending machines?

    <p>Nominate employees to operate the machines and monitor contracts (C)</p> Signup and view all the answers

    What type of company will be selected for the operation of water vending machines?

    <p>A branded and reputed company offering value (A)</p> Signup and view all the answers

    Which of the following charges will NOT be levied on top of electricity and water charges for the water vending machines?

    <p>No additional charges (D)</p> Signup and view all the answers

    What is the main responsibility of the General Manager/Divisional Railway Manager in relation to ATM installations?

    <p>To select a suitable bank for ATM installation (C)</p> Signup and view all the answers

    Which of the following actions is part of the penalty provisions in a contract agreement?

    <p>Termination of the contract (C)</p> Signup and view all the answers

    What is the maximum size of the area designated for ATM installation at a station?

    <p>6ft by 6ft (C)</p> Signup and view all the answers

    What is one requirement for the ATM installation policy on Indian Railways?

    <p>Administrative approval from DRM is required (D)</p> Signup and view all the answers

    What should be included in the inspection register according to the monitoring procedures?

    <p>Verification of deficiencies during inspections (D)</p> Signup and view all the answers

    Which entity is responsible for conducting the inspections to maintain service quality?

    <p>Commercial inspector (C)</p> Signup and view all the answers

    What is the revenue sharing ratio between Railways and IRCTC as specified?

    <p>15:85 (A)</p> Signup and view all the answers

    Which of the following features is stipulated for tender processes for ATM installations?

    <p>The bank offering the highest license fee wins (D)</p> Signup and view all the answers

    What must be verified by the Station Master related to the ATM inspection register?

    <p>Deficiencies found during inspections (A)</p> Signup and view all the answers

    In terms of monitoring ATM service quality, what action can be taken for deficiencies found?

    <p>Penal action by the Railways (A)</p> Signup and view all the answers

    If a licensee violates statutory laws concerning water sales, who bears the responsibility?

    <p>The licensee (A)</p> Signup and view all the answers

    What is the primary criterion for the Railway Board to revise the minimum license fee and sale price?

    <p>Market response and input costs (D)</p> Signup and view all the answers

    Which of the following is NOT a requirement for the operator of a water vending machine?

    <p>Prior experience in operating vending machines (C)</p> Signup and view all the answers

    What is the disposition of water rejected by the water vending machine's RO process?

    <p>It is used by the Railways for washing platforms and cleaning aprons (D)</p> Signup and view all the answers

    Based on the text, what is the maximum tenure for a licensee operating a water vending machine?

    <p>8 years (B)</p> Signup and view all the answers

    Which entity is responsible for providing and maintaining dustbins with each water vending machine?

    <p>The licensee (A)</p> Signup and view all the answers

    What is the primary purpose of maintaining sales records by the licensee?

    <p>To ensure transparency and accountability in water sales (D)</p> Signup and view all the answers

    The text mentions that the licensee must deposit '03 months advance payment for water charges'. What is the likely purpose of this advance payment?

    <p>To serve as a security deposit against potential damages (D)</p> Signup and view all the answers

    What is the significance of the requirement that the operator of a water vending machine should be 'medically fit'?

    <p>To prevent potential health risks to passengers who purchase water (D)</p> Signup and view all the answers

    Which entity is responsible for bearing the cost of electricity and water used by water vending machines operated by IRCTC?

    <p>The IRCTC (A)</p> Signup and view all the answers

    What is the maximum increase rate for the license fee at the time of renewal based on sales turnover?

    <p>10% (B)</p> Signup and view all the answers

    Which of the following factors is NOT a parameter in Packet A for the selection of the water vending machine company?

    <p>Employee satisfaction ratings (B)</p> Signup and view all the answers

    What type of facility must the water vending machine have to monitor its performance?

    <p>Multi meter facility (D)</p> Signup and view all the answers

    What is the minimum license fee for NSG-4 and SG group stations?

    <p>25000 (C)</p> Signup and view all the answers

    Which statement about the bidding process for WVM is inaccurate?

    <p>Financial bids should be submitted in Packet A. (B)</p> Signup and view all the answers

    What mechanism is used to check the prices charged for water at vending machines?

    <p>LED displays showing cost (D)</p> Signup and view all the answers

    What happens if a water vending machine is not installed on a designated group of platforms?

    <p>A penalty may be imposed (B)</p> Signup and view all the answers

    What requirement must water from the vending machines meet according to BIS standards?

    <p>Should be free from specified micro-organisms (A)</p> Signup and view all the answers

    What is the least annual license fee for NSG-6 class stations?

    <p>2000 (B)</p> Signup and view all the answers

    Which of the following statements correctly describes the approval process for increasing the number of water vending machines (WVM)?

    <p>Approval is required from the Divisional Railway Manager based on need. (B)</p> Signup and view all the answers

    What is a critical characteristic of the water provided by WVM that is essential to meet hygiene standards?

    <p>It should confirm to BIS specifications IS 10500-2012. (A)</p> Signup and view all the answers

    What is specified regarding the volume of traffic in relation to WVM?

    <p>WVM should have a dispensing rate that adapts according to traffic volume. (D)</p> Signup and view all the answers

    What technology requirement is mandated for the water vending machines to minimize water wastage?

    <p>WVM must use Reverse Osmosis technology or an alternate superior method. (D)</p> Signup and view all the answers

    Which authority plays a role in the evaluation of the lab test report prior to WVM installation?

    <p>IRCTC as authorized by the licensing framework. (C)</p> Signup and view all the answers

    What limitation is placed on the space allotted to IRCTC regarding water vending machines?

    <p>The space must be utilized exclusively for water vending machines and cannot be sublet. (B)</p> Signup and view all the answers

    How frequently should health inspectors conduct check-ups on water vending machines?

    <p>Once a month at minimum. (A)</p> Signup and view all the answers

    What is the stipulated maximum area for the water vending machine including operator's seating capacity?

    <p>30 sqft. (B)</p> Signup and view all the answers

    What ensures the accurate quality and quantity of water dispensed from WVM?

    <p>The microprocessor and interlock system in the machine. (D)</p> Signup and view all the answers

    Flashcards

    Tenure of WVM license

    The time period for which a license to operate a water vending machine (WVM) is granted.

    WVM License Renewal

    The process of renewing the license to operate a WVM after the initial tenure period.

    WVM Sale Price

    The price at which water is sold from a WVM, typically based on the volume of water.

    WVM License Fee

    The fixed amount of money paid by the licensee to the Railways for the right to operate a WVM.

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    License Fee and Sale Price Review

    The process of reviewing and potentially adjusting the license fees and sale prices of water from WVM.

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    Disposable Glass / Bottle Standards

    The standards and guidelines regarding the design, quality, and environmental impact of disposable containers used for water vending.

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    WVM Dustbin Provision

    The requirement for providing and maintaining dustbins at WVM locations for proper waste disposal.

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    WVM Water Quality Standards

    The specifications and standards that must be adhered to for water quality in WVM operations.

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    Licensee's Statutory Responsibilities

    The licensee's responsibility to adhere to all relevant laws and regulations related to the sale of water.

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    WVM Water Charges Payment

    The financial arrangement for the payment of water charges by the licensee to the Railways.

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    Water Quality Standards

    The water dispensed by the machine must be free from microorganisms as defined by the IS 10500-2012 standards.

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    Water Cost Display

    The machine must display the cost of the water dispensed on an LED screen, making the amount easily verifiable by the customer.

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    Water Chilling System

    The machine should include a built-in water-chilling mechanism controlled by a microprocessor, allowing the operator to sell water at a specific temperature.

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    Sales Tracking System

    The machine must have a multi-meter facility to track sales and determine the overall sales turnover.

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    IRCTC Installation

    The Indian Railway Catering and Tourism Corporation (IRCTC) will be responsible for installing Water Vending Machines (WVM) at all railway stations.

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    WVM Maintenance

    The selected company or their authorized agent will handle the installation and maintenance of the WVMs.

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    IRCTC Operation

    IRCTC may choose to have their own employees operate the WVM.

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    Selection Process

    The selection process for companies providing WVM services will involve a two-packet tender system.

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    Packet A

    The first packet of the tender system assesses the company's brand image, financial standing, track record in water purification systems, sales volume, and product quality control.

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    Packet B

    The second packet contains the financial bid – a lumpsum license fee exceeding the minimum reserve price. The license fee depends on the sales turnover, with a minimum license fee based on station class.

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    Master Plan for WVM Installation

    A master plan for installing Water Vending Machines (WVMs) throughout the division must be created by the Divisional Railway Manager (DRM). This plan will be handed over to the Indian Railway Catering and Tourism Corporation (IRCTC) to implement at all stations.

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    Increasing the number of WVMs

    An increase in the number of WVMs can only be approved by the DRM based on actual requirements.

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    Location for WVM Installation

    The location for installing WVMs must be decided in consultation with the DRM. The focus is to choose locations accessible to passengers traveling in general coaches.

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    WVM Installation at Banned Stations

    At stations where setting up new stalls is prohibited, WVMs can be installed with the General Manager's (GM) approval, carefully considering congestion.

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    Water Quality Standards for WVMs

    Water dispensed by WVMs must meet the standards outlined in the Bureau of Indian Standards (BIS) specification IS 10500-2012, ensuring quality.

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    Cost Advantage of WVM Water

    WVMs provide pure drinking water at a significantly lower cost compared to packaged drinking water.

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    WVM Technology Requirements

    WVMs should use Reverse Osmosis (RO) technology or other superior technologies, ensuring water wastage is below 30%.

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    Lab Report for WVM Technology

    Before installation, the licensee must provide an authorized lab report verifying the technology used to guarantee clean drinking water.

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    WVM Dispensing Rate

    WVMs need to dispense water at a rate that meets the traffic volume of the station.

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    WVM Design Features

    WVMs should be tamper-proof and compact in design, considering space constraints and security.

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    Penalty Provision

    A contract clause that defines consequences, such as termination, for non-compliance with agreed-upon terms.

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    Revenue Sharing Agreement

    The agreement between IRCTC (Indian Railway Catering and Tourism Corporation) and Railway authorities outlining revenue sharing, typically with a 15:85 ratio where Railways receive 15% and IRCTC 85%.

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    Inspection for Service Quality

    Regular checks conducted to ensure the quality of services provided by licensees, including those by IRCTC.

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    Inspection Register

    A register maintained to record the results of inspections, highlighting any deficiencies found during the quality checks.

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    Penal Actions for Deficiencies

    Actions taken against a licensee based on findings from the inspections, addressing identified deficiencies or violations.

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    ATMs on Indian Railways

    The primary service for passengers and staff, providing access to financial services.

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    ATM Policy on Indian Railways

    The Policy governing the installation and operation of ATMs on Indian Railways.

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    ATM Approval Authorities

    The individuals responsible for approving ATM deployments on Indian Railways.

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    Member (Engg.), Finance Commissioner, and CRB

    The designation given to the highest authority responsible for approving ATM installations, currently known as CEO.

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    Public and Scheduled Commercial Banks

    The authorized entities for installing ATMs at Indian Railways.

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    WVM License Tenure

    The time period for which a license to operate a water vending machine (WVM) is granted.

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    WVM Price Review

    The process of reviewing and adjusting the minimum license fee and sale price of water from WVMs.

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    WVM Container Standards

    The standards and guidelines for the design, quality, and environmental impact of disposable containers used for water vending.

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    WVM Waste Management

    The requirement for providing and maintaining dustbins at WVM locations for proper waste disposal.

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    WVM Licensee Responsibilities

    The licensee's responsibility to comply with all relevant laws and regulations related to the sale of water.

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    WVM Water Quality

    Machines must dispense water meeting Bureau of Indian Standards (BIS) specification IS 10500-2012, ensuring quality.

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    WVM Technology

    WVMs should use Reverse Osmosis (RO) technology or other superior technologies, ensuring water wastage is below 30%.

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    WVM Design

    WVMs should be tamper-proof and compact in design, considering space constraints and security.

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    What are the water quality standards for WVMs?

    The water dispensed by the machine must meet the standards outlined in the Bureau of Indian Standards (BIS) specification IS 10500-2012, ensuring quality.

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    How is the water cost displayed on a WVM?

    The machine must display the cost of the water dispensed on an LED screen, making the amount easily verifiable by the customer.

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    What technology enables the operator to sell water at a specific temperature?

    The machine should include a built-in water-chilling mechanism controlled by a microprocessor, allowing the operator to sell water at a specific temperature.

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    Who is responsible for installing and maintaining WVMs?

    The selected company or their authorized agent will handle the installation and maintenance of the WVMs.

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    How are companies selected to provide WVM services?

    The selection process for companies providing WVM services will involve a two-packet tender system.

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    What documentation is required to verify the technology used in WVMs?

    The licensee must provide an authorized lab report verifying the technology used to guarantee clean drinking water.

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    What is an important factor considered when designing WVM dispensing rate?

    WVMs need to dispense water at a rate that meets the traffic volume of the station.

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    What design features should WVMs have?

    WVMs should be tamper-proof and compact in design, considering space constraints and security.

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    Who is responsible for installing WVMs at railway stations?

    The Indian Railway Catering and Tourism Corporation (IRCTC) will be responsible for installing Water Vending Machines (WVM) at all railway stations.

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    What solution is proposed to reduce the number of contracts and encourage participation of good companies?

    A proposal for a group of platforms can be considered to reduce the number of contracts and bring in good companies. Suitable penalty can be imposed for not installing WVM in any group.

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    Revenue Sharing Ratio

    A specific ratio used to divide revenue between IRCTC and the Indian Railways, with IRCTC receiving 85% and Railways receiving 15%.

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    ATM Importance

    Automated Teller Machines (ATMs) are considered essential facilities for both passengers and employees of the Indian Railways.

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    ATM Policy

    A set of rules and guidelines that govern the installation and operation of ATMs on Indian Railways.

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    Study Notes

    Water Vending Machines (WVMs) on Indian Railways

    • Station Classes and WVM Placement: WVMs may be placed between platforms (01 and 02) at the edge of platforms, depending on the station's category (NSG-1 to NSG-6).
    • WVM Increase: Increasing the number of WVMs requires DRM approval.
    • WVM Location: WVM placement is determined by DRM, prioritized at stations accessible by general coaches.
    • Banned Stations: At stations where new stalls are prohibited, WVMs will be installed to avoid congestion and are approved by the General Manager.
    • Master Plan: A divisional master plan for WVM installations will be prepared by the DRM covering all station categories for the entire division. It is then handed over to IRCTC for implementation.
    • WVM Advantages: WVMs offer hygienic and affordable water dispensing through mechanised machines. Water quality meets BIS specifications (IS 10500-2012). Water may be dispensed in containers/bottles without seals.
    • Hygiene: WVMs ensure efficient hygienic water delivery using mechanised systems. Regular checks (monthly) by health inspectors/medical personnel ensure quality standards. Drinking water cost should be low.
    • WVM Specifications: WVMs should utilize RO (Reverse Osmosis) technology or superior alternatives to minimize water wastage (less than 30%). Licensees must submit lab test reports to IRCTC to assess the quality of water provision (RO or alternative technology). Despensing rates should support traffic volume.
    • Machine Design and Operational Details The machine shall be compact and tamper-proof, the overall size limited to a maximum of 30 sqft including seating. Given space dedicated strictly to installing the WVM. Water purity should meet BIS specifications (IS 10500-2012).
    • Sales Records: The microprocessor and interlock ensure the correct quantity and quality of water. Sales records will be maintained and checked.
    • Selection Procedure: WVM installations and maintenance are completed using companies selected via a two-packet tender system. IRCTC can nominate employees to operate the machines. They must be selected from reputed companies, with proven track records and popular brands. License fees are involved.
    • License Fee: Fees are determined by the station category. Licenses (NSG-1-3; 4 & SG Group; 5 & 6) have different license fee/year amounts as follows: 40000, 25000, 10000, and 2000 respectively. The fee may be a portion of sale turnover or a fixed amount.
    • Renewal and Tenure: Renewal period for water vending licenses is 5 years, often with an optional 3-year extension. Renewal rate is 10% from previous.
    • Sale Prices: Detailed rate information for water depending on size of container is provided: 300 ml glass, 0.5 litre bottle, 1 litre bottle, 2 litre bottle, and 5 litre bottle. prices are shown in Rupees.
    • Inspection and Monitoring: Railway Board will review and potentially revise the license fees and sale prices based on feedback and cost. Inspection and monitoring of quality, including water hygiene, will occur under railway oversight. Station Masters and Commercial Inspectors are responsible for oversight.
    • ATM Policy on Indian Railways: ATMs are essential passenger amenities. The Indian Railways aims to install ATMs in stations, offices, training centers, and residential buildings. Banks are involved in the process. Maintenance, cleanliness, of ATM premise, and the bank itself will manage security. Electricity will be maintained at the cost of the bank. The installation period will be 5 years initially.
    • Technical Specifications, Water Disposal, and Waste Cleaning: WVMs must adhere to applicable standards and waste must be disposed of according to government and railway guidelines.

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    Description

    This quiz explores the implementation and regulations surrounding Water Vending Machines (WVMs) on Indian Railways. Topics include the placement, advantages, and the master plan for deployment across various station categories. Learn about the hygiene standards and requirements for these machines.

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