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Questions and Answers
What should the agent say when the guest answers the wake-up call?
What should the agent say when the guest answers the wake-up call?
What should the agent say if offering a second wake-up call?
What should the agent say if offering a second wake-up call?
What should the agent say to confirm the wake-up call request?
What should the agent say to confirm the wake-up call request?
What should the agent say to offer further assistance after confirming the wake-up call?
What should the agent say to offer further assistance after confirming the wake-up call?
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What should the agent do after conducting the wake-up call?
What should the agent do after conducting the wake-up call?
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