Podcast
Questions and Answers
Which option should you select to access the Local Deals Backoffice Dashboard?
Which option should you select to access the Local Deals Backoffice Dashboard?
- Welcome screen
- Local Deals
- Choose area
- Dashboard (correct)
What should you do to filter for a specific deal by its ID?
What should you do to filter for a specific deal by its ID?
- Enter the deal ID into the ID text box and click on the Filter button (correct)
- Edit the date range
- Select 'Deals - List View'
- Click on the deal ID
Which option should you select to manually redeem vouchers or verify the method of redemption?
Which option should you select to manually redeem vouchers or verify the method of redemption?
- Redeemed Vouchers
- Deals - List View
- Voucher Redemption Tool (correct)
- Merchants
Which field should you enter the voucher number or numbers into?
Which field should you enter the voucher number or numbers into?
What does it mean to 'regenerate' a voucher?
What does it mean to 'regenerate' a voucher?
When is manual regeneration of vouchers required?
When is manual regeneration of vouchers required?
Which menu option should you select in Backoffice to regenerate vouchers for a specific deal ID?
Which menu option should you select in Backoffice to regenerate vouchers for a specific deal ID?
What should you do if there is an error while regenerating vouchers?
What should you do if there is an error while regenerating vouchers?
Where can you find the start date for filtering the sales & refund report?
Where can you find the start date for filtering the sales & refund report?
What should you do after regenerating vouchers for a deal?
What should you do after regenerating vouchers for a deal?
Study Notes
Accessing the Local Deals Backoffice Dashboard
- To access the Local Deals Backoffice Dashboard, select the appropriate option.
Filtering Deals by ID
- To filter for a specific deal by its ID, use the relevant filter option.
Manually Redeeming Vouchers
- To manually redeem vouchers or verify the method of redemption, select the 'Redeem Vouchers' option.
Entering Voucher Numbers
- Enter the voucher number or numbers into the 'Voucher Number' field.
Regenerating Vouchers
- 'Regenerating' a voucher means re-issuing a new voucher code to replace an existing one.
- Manual regeneration of vouchers is required when there is an error with the original voucher code.
Regenerating Vouchers for a Specific Deal ID
- To regenerate vouchers for a specific deal ID, select the 'Regenerate Vouchers' option from the menu.
Error Handling During Regeneration
- If there is an error while regenerating vouchers, resolve the issue before proceeding.
Sales & Refund Report Filtering
- The start date for filtering the sales & refund report can be found in the report's filtering options.
Post-Regeneration Procedures
- After regenerating vouchers for a deal, ensure that the new voucher codes are updated and distributed accordingly.
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Description
Mastering Voucher Management: Test Your Knowledge on Regenerating, Redeeming, and Looking up Merchant Deals
