Podcast
Questions and Answers
Which type of operation is responsible for maintaining guest services in a hotel?
Which type of operation is responsible for maintaining guest services in a hotel?
- Back office
- Front office (correct)
- Guest rooms
- Chart room
What is the main function of a Property Management System (PMS) in the context of hotel operations?
What is the main function of a Property Management System (PMS) in the context of hotel operations?
- Scheduling daily functions and transactions (correct)
- Constructing guest history files
- Maintaining back-office activities
- Coordinating guest services
In hotel operations, which system allows for organizing and performing daily functions in accommodations, residential, and commercial rental properties?
In hotel operations, which system allows for organizing and performing daily functions in accommodations, residential, and commercial rental properties?
- Property Management System (PMS) (correct)
- Global Distribution System (GDS)
- Chart Room Status Reports
- Front Office Operations
Which area of hotel operations is responsible for maintaining guest history files?
Which area of hotel operations is responsible for maintaining guest history files?
According to the given text, what are the two main types of operations in a hotel organization?
According to the given text, what are the two main types of operations in a hotel organization?
Which of the following is NOT a feature of a Property Management System (PMS)?
Which of the following is NOT a feature of a Property Management System (PMS)?
Which front office system is mentioned as one of the world's bestselling in the text?
Which front office system is mentioned as one of the world's bestselling in the text?
What is the primary benefit of a Property Management System (PMS) according to the text?
What is the primary benefit of a Property Management System (PMS) according to the text?
What does a Global Distribution System (GDS) enable travel agencies to do?
What does a Global Distribution System (GDS) enable travel agencies to do?
Which aspect is NOT typically managed by a Property Management System (PMS)?
Which aspect is NOT typically managed by a Property Management System (PMS)?
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