FR-S-101 Vehicle Maintenance Requests
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Questions and Answers

What must happen before any apparatus is worked on in Fleet Maintenance?

  • The Road Technician should sign off on the repairs.
  • The vehicle must be assessed for emergency repairs first.
  • A work order must be processed through Fleet Maintenance. (correct)
  • The Shop Foreman must approve all repair requests.

    • If a staff vehicle breaks down after working hours, whom should the employee notify?

  • Fleet Maintenance directly via email.
  • The Communication Center. (correct)
  • The Road Technician at the station.
  • The Shop Foreman on call.

    • After examining a vehicle that has been placed out of service, who is responsible for determining if repairs can be done immediately?

  • The Shop Foreman.
  • Fleet Maintenance staff.
  • The Road Technician. (correct)
  • The Lieutenant or Operational Captain.

    • Where can the AssetWorks user manual be found for reference?

    <p>On the Fire Rescue Intranet under Publications, Manuals.</p> Signup and view all the answers

    What should be recorded in the station log book upon reporting a problem?

    <p>The date reported and the name of the person the problem was reported to.</p> Signup and view all the answers

    What is the primary objective of the policy stated in the document?

    <p>To record vehicle maintenance problems</p> Signup and view all the answers

    Who is responsible for future updates to the policy?

    <p>The Deputy Chief of Support Services with the PPM Committee</p> Signup and view all the answers

    What is the proper procedure to report maintenance requests during business hours?

    <p>Enter the request in AssetWorks</p> Signup and view all the answers

    Which of the following statements is NOT true regarding vehicle maintenance requests?

    <p>Requests can be made via phone at any time</p> Signup and view all the answers

    If a vehicle exhibits a mechanical failure, what is the immediate action that should be taken?

    <p>Place the vehicle out of service and notify the Battalion Chief</p> Signup and view all the answers

    What hours constitute the normal business hours for Fleet Maintenance?

    <p>0700 to 1800 hours, Monday through Friday</p> Signup and view all the answers

    According to NFPA 1911 standards, what should be done if a vehicle is en route and has a mechanical failure?

    <p>Pull over safely and shut off the engine immediately</p> Signup and view all the answers

    What document provides guidance on how to enter vehicle maintenance requests?

    <p>AssetWorks Service Request How To Guide</p> Signup and view all the answers

    Study Notes

    Vehicle Maintenance Requests Policy

    • Purpose: To establish a procedure for reporting vehicle maintenance problems.
    • Effective Date: February 23, 2023
    • Authority: Fire Rescue Administrator, CWO-O-035 (as amended).
    • Scope: Applies to all Palm Beach County Fire Rescue personnel and reservists.
    • Updates: Managed by the Deputy Chief of Support Services, in conjunction with the PPM Committee.
    • Record Keeping: Fleet Maintenance has computerized records.
    • Normal Business Hours: Fleet Maintenance operates from 0700 to 1800, Monday to Friday (excluding holidays).

    Reporting Procedures

    • Apparatus Maintenance:

      • Report requests through AssetWorks (detailed in Attachment A).
      • After hours, contact the Communication Center for an On-Call Technician.
      • Critical Issues: If a mechanical failure meets NFPA 1911 criteria (Attachment B), immediately take the vehicle out of service and phone the Battalion Chief. Park safely and turn off the engine. Report the issue to Fleet Maintenance via AssetWorks.
      • Out-of-Service Vehicles: A Shop Foreman or Road Technician examines the vehicle to determine if immediate repair or replacement is needed.
      • Repair Scheduling: Fleet Maintenance schedules repairs. Apparatus are not brought in for repair unless scheduled.
      • Work Orders: No work is performed unless a work order exists (except for emergencies).
      • Data Entry: Full details of the issue are entered into AssetWorks.
      • Station Logs: Station logbooks record information and to whom the issue was reported.
      • Repair Order Forms: Completed forms are copied and placed in an accessible location for all personnel.

    • Light Vehicle Maintenance:

      • Staff vehicle maintenance issues must be reported to Fleet Maintenance during normal hours, or by calling communications for after-hours reporting, and reporting through AssetWorks.

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    Description

    This quiz covers the policies and procedures for reporting vehicle maintenance problems within Palm Beach County Fire Rescue. It includes information on maintenance requests, operational hours, and critical issue reporting, ensuring all personnel understand their responsibilities. Familiarity with these guidelines is essential for maintaining fleet safety and reliability.

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