Vehicle Maintenance Requests

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Questions and Answers

What should a Technician do after completing work on a vehicle?

Fill out a Repair Order Form and place it on a clipboard (correct)

Request a replacement vehicle immediately

Destroy the Repair Order Form

Email the Repair Order Form to the supervisor

Who should be notified if a staff vehicle experiences a mechanical breakdown during working hours?

The local police department

Fleet Maintenance (correct)

The vehicle manufacturer

The driver's direct supervisor

What is the protocol for reporting a vehicle maintenance request after hours?

Send an email to Fleet Maintenance

Leave a voicemail for the Fleet Manager

Notify the vehicle's manufacturer

Contact the Communication Center (correct)

Where should the Repair Order Form be placed for accessibility?

On a clipboard accessible to all station personnel Signup and view all the answers

In case of an accident involving a staff vehicle, what action must an employee take?

Report the accident to Fleet Maintenance during normal hours Signup and view all the answers

Which of the following is NOT part of the Vehicle Maintenance Request process?

Wait for an email response from Fleet Maintenance Signup and view all the answers

What is the main purpose of the policy outlined in the document?

To provide a means for reporting vehicle maintenance problems Signup and view all the answers

Who is responsible for future updates to this policy?

The Deputy Chief of Support Services and the PPM Committee Signup and view all the answers

Which set of personnel is this policy applicable to?

Palm Beach County Fire Rescue personnel and reservists Signup and view all the answers

What is the correct procedure for reporting vehicle maintenance requests?

Entering the request in AssetWorks as instructed in the guide Signup and view all the answers

What hours are designated for Fleet Maintenance's normal operations?

Monday to Friday from 0700 to 1800 hours Signup and view all the answers

What attachments accompany the policy document?

Service request guide and NFPA 1911 Standard Signup and view all the answers

What is the document's PPM number?

FR-S-101 Signup and view all the answers

Which authority is granted the responsibility for the policy's existence?

The Fire Rescue Administrator Signup and view all the answers

What should the Lieutenant or Operational Captain do if a vehicle experiences a mechanical failure?

Place the vehicle out of service and call the Battalion Chief. Signup and view all the answers

What must happen before any apparatus is brought to Fleet Maintenance for repairs?

A work order must be processed through Fleet Maintenance. Signup and view all the answers

In case of a mechanical failure while en route, what is the first action to take?

Pull over to a safe location and shut off the engine. Signup and view all the answers

Which of the following statements is NOT true regarding vehicle maintenance requests?

Reports can only be documented after the vehicle is repaired. Signup and view all the answers

Who is responsible for examining the vehicle after it has been placed out of service?

The Shop Foreman or the Road Technician Signup and view all the answers

Where can the AssetWorks user manual be found for reference?

On the Fire Rescue Intranet under Publications, Manuals Signup and view all the answers

What is the role of Fleet Maintenance concerning vehicle repairs?

To schedule apparatus for repairs based on requests. Signup and view all the answers

What must be done if a mechanical failure is identified under NFPA 1911 standards?

Immediate action must be taken to place the vehicle out of service. Signup and view all the answers

Study Notes

Vehicle Maintenance Policy Overview

Policy issued by Patrick K. Kennedy, Fire Rescue Administrator, on January 26, 2023.
Effective from February 23, 2023.
Aimed at reporting and recording vehicle maintenance issues.

Updates and Authority

Future updates managed by Deputy Chief of Support Services, alongside the PPM Committee.
Authority outlined under CWO-O-035.

Scope

Applies to all Palm Beach County Fire Rescue personnel and reservists.

Attachments

Includes a guide for AssetWorks Service Requests and NFPA 1911 Standard for Emergency Vehicle Maintenance.

Policy Details

Establishes procedures for reporting and documenting maintenance problems.

Procedures for Apparatus Maintenance

Maintenance requests must be recorded in AssetWorks during Fleet Maintenance's normal hours (0700 to 1800, Monday to Friday).
After-hours vehicle maintenance requests are directed through Communication Center to reach an On Call Technician.
Vehicles with mechanical failures as per NFPA 1911 must be put out of service and reported immediately to Battalion Chiefs.
In case of on-route failures, vehicles should be safely stopped and shut off to prevent damage.

Examination and Repair Process

Shop Foreman or Road Technician evaluates out-of-service vehicles for immediate repair or replacement.
Appointments for repairs must be scheduled through Fleet Maintenance; unauthorized repairs are prohibited.
All problem details must be documented in AssetWorks.
Each station should maintain a hard copy of the AssetWorks user manual and log maintenance requests.

Light Vehicle Maintenance Procedures

Staff vehicle breakdowns or accidents reported to Fleet Maintenance during normal hours.
Out-of-hours reports of vehicle issues managed by Communication Center for On Call Technician response.

Historical Context

Policy supersedes previous versions, ensuring updated protocols in vehicle maintenance processes.

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Description

This quiz covers the procedures related to vehicle maintenance requests specific to Palm Beach County Fire Rescue personnel. Understand the policies outlined in PPM # FR-S-101 issued by the Fire Rescue Administrator. Test your knowledge on the effective dates and processes involved.