Podcast
Questions and Answers
What components are included in the engine belts and hoses coverage?
What components are included in the engine belts and hoses coverage?
- Power steering belt and fuel hoses (correct)
- Vacuum hoses and spark plugs
- Air conditioning belt and windshield wipers
- Alternator belt and brake pads
Which of the following is NOT covered under Electrical Coverage?
Which of the following is NOT covered under Electrical Coverage?
- Interior light bulbs
- Headlight bulbs
- Engine components (correct)
- Fuses
What is the frequency of windshield wiper blade replacement coverage?
What is the frequency of windshield wiper blade replacement coverage?
- Every quarter
- Twice per year
- Every six months
- Once per year (correct)
Performance modifications would typically include which of the following?
Performance modifications would typically include which of the following?
Which one of the following is a common exclusion in vehicle modification agreements?
Which one of the following is a common exclusion in vehicle modification agreements?
What type of coverage would address issues arising from faulty electrical components?
What type of coverage would address issues arising from faulty electrical components?
A repair authorization typically includes which of the following?
A repair authorization typically includes which of the following?
Which electrical bulbs are mentioned under the Electrical Coverage?
Which electrical bulbs are mentioned under the Electrical Coverage?
Which types of vehicles are explicitly excluded from coverage?
Which types of vehicles are explicitly excluded from coverage?
What kind of vehicle modifications are not covered?
What kind of vehicle modifications are not covered?
Which modification would typically lead to an odometer/speedometer variance that is not covered?
Which modification would typically lead to an odometer/speedometer variance that is not covered?
Which type of vehicles is explicitly mentioned as excluded related to engine specifications?
Which type of vehicles is explicitly mentioned as excluded related to engine specifications?
Which of the following is NOT a reason a repair might be unauthorized?
Which of the following is NOT a reason a repair might be unauthorized?
What is a reason a vehicle's performance modification could lead to exclusion from coverage?
What is a reason a vehicle's performance modification could lead to exclusion from coverage?
Which type of vehicle is excluded due to its cylinder specification?
Which type of vehicle is excluded due to its cylinder specification?
Which of the following alterations is acceptable according to the content?
Which of the following alterations is acceptable according to the content?
What type of vehicle coverage allows for one set of brake pads or shoes to be replaced annually?
What type of vehicle coverage allows for one set of brake pads or shoes to be replaced annually?
Which coverage provides for the repair or replacement of four brake rotors during the agreement term?
Which coverage provides for the repair or replacement of four brake rotors during the agreement term?
Under the current agreement, what is excluded from headlamp coverage?
Under the current agreement, what is excluded from headlamp coverage?
What should you do if you want to stop receiving text messages regarding your claim?
What should you do if you want to stop receiving text messages regarding your claim?
How often can you receive a battery replacement under the agreement?
How often can you receive a battery replacement under the agreement?
What is necessary for an electric vehicle's coverage under the agreement?
What is necessary for an electric vehicle's coverage under the agreement?
Which of the following modifications are explicitly permitted under the current coverage agreement?
Which of the following modifications are explicitly permitted under the current coverage agreement?
Which of the following is essential for repair authorization under the coverage plan?
Which of the following is essential for repair authorization under the coverage plan?
Flashcards
Excluded Vehicles
Excluded Vehicles
Certain types of vehicles are not covered under the plan.
Tow Trucks
Tow Trucks
Tow trucks are not covered by this vehicle protection plan.
Race Cars
Race Cars
Vehicles used for racing (on- or off-road) are not covered.
Modified Vehicles
Modified Vehicles
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Text Messaging
Text Messaging
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Claim Status Updates
Claim Status Updates
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Brake Pads/Shoes
Brake Pads/Shoes
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Brake Rotors
Brake Rotors
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Battery Replacement
Battery Replacement
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Headlamps
Headlamps
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Engine Belts/Hoses
Engine Belts/Hoses
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Fuses & Lights
Fuses & Lights
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Windshield Wiper Blades
Windshield Wiper Blades
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Ride Share Vehicles
Ride Share Vehicles
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Opt-out of Texts
Opt-out of Texts
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Administrator Contact
Administrator Contact
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Text STOP
Text STOP
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Study Notes
Excluded Vehicles
- Tow trucks, taxi cabs, for-hire vehicles, livery vehicles, and Ride Share Vehicles are not covered
- Vehicles used for on or off-road racing are not covered
- Vehicles with modifications or alterations to the powertrain, exhaust system and suspension that do not meet manufacturer's specifications are not covered
- Modifications include: lift kits over 6 inches, drops exceeding 4 inches, any tire that is IN EXCESS OF 35” and/or not recommended by the original manufacturer if it creates an odometer/speedometer variance of greater than 4%, trailer hitches (unless factory installed).
- Emissions and/or exhaust systems modifications, engine modifications, transmission modifications, and/or drive axle modifications are not covered
- Electric Vehicles and 10 or 12 cylinder vehicles are not covered
Text Messaging
- Text messages will be sent to customers regarding the status of their claims
- When a claim is submitted, the customer will be asked to confirm their acceptance of receiving text messages
- The customer can opt-out of receiving text messages at any time by contacting the Administrator at 855-292-9309 or “Text STOP to end.”
Maintenance, Fluids, and Supplies Coverage
- The plan includes replacement of one (1) set of the Vehicle’s front and rear brake pads/shoes per year
- The plan includes one (1) repair or replacement of one (1) set of brake rotors (four (4) rotors) per year if the Brake Rotors box is checked on the Schedule Page
- The plan includes one (1) non-hybrid/non-electric vehicle battery replacement per year, or the difference between the manufacturer’s pro‐rated reimbursement and the total cost of the non‐hybrid/non‐electric Vehicle battery replacement
- The plan includes unlimited replacement of the headlamps during the Term of this Agreement (IMPACT DAMAGE NOT COVERED, DOES NOT INCLUDE REPLACEMENT FOR FOGGED OR HAZY HEADLIGHT LENSES).
- The plan includes replacement of the engine belts and hoses including: vacuum pump belt, serpentine belt, power steering belt, alternator belt, supercharger belt, air intake recirculation pump belt, air conditioner belt, water pump belt, heater hose, bypass hose, throttle body hose, upper and lower radiator hoses, air conditioning hose, power steering pressure and return hose, air hose, washer hoses, vacuum hoses, and fuel hoses
- The plan includes unlimited coverage of fuses, interior and exterior light bulbs including turn signal bulbs, engine compartment lights, running lights, fog lights, stop lights, backup lights, license plate lights, parking lights, trunk light, dome light, courtesy light, visor light, map light, and glove box light
- The plan includes replacement of one (1) set of windshield wiper blades or inserts per year
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