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Value Chain Management

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Questions and Answers

What is the primary focus of a push supply chain?

Enhancing the effectiveness of external partners

Improving the efficiency of internal processes

Distribution of a product to passive customers (correct)

Understanding customer needs and preferences

Where can benefits for customers be created in the value chain?

Neither within each element nor at the interface between elements of the value chain

Both within each element and at the interface between elements of the value chain (correct)

Only at the interface between elements of the value chain

Only within each element of the value chain

What is the primary goal of redesigning internal and external processes in the value chain?

To reduce the number of external partners

To reduce the quality of products and services

To improve the efficiency and effectiveness of the value chain (correct)

To increase the price of products and services

What is the main difference between an internal value chain and an external value chain?

<p>The location of value chain activities</p> Signup and view all the answers

What is the primary focus of a pull supply chain?

<p>Using the supply chain to deliver value to active customers</p> Signup and view all the answers

Study Notes

Value Chain

There are two types of value chains: internal and external
Internal value chain: activities performed within the boundaries of an organization
External value chain: activities performed by partners

Improving Value Chain Efficiency

Managers can redesign internal and external processes to improve their efficiency and effectiveness
Benefits for customers are created by:
- Reducing cost
- Adding value

Value Creation

Value is created within each element of the value chain, such as:
- Procurement
- Sales
- Distribution
Value is also created at the interface between elements of the value chain, such as:
- Between sales and distribution

Supply Chain Types

There are two types of supply chains:
- Push supply chain: emphasizes distribution of a product to passive customers
- Pull supply chain: emphasizes delivering value to customers who are actively involved in product and service application

Value Chain Definition

Value chain: a model that considers how supply chain activities can add value to products and services delivered to customers

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Description

Learn about the internal and external value chain, how managers can improve processes, and how benefits are created for customers. This quiz covers value chain elements and interfaces.