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Questions and Answers
What is the primary focus of a push supply chain?
What is the primary focus of a push supply chain?
- Enhancing the effectiveness of external partners
- Improving the efficiency of internal processes
- Distribution of a product to passive customers (correct)
- Understanding customer needs and preferences
Where can benefits for customers be created in the value chain?
Where can benefits for customers be created in the value chain?
- Neither within each element nor at the interface between elements of the value chain
- Both within each element and at the interface between elements of the value chain (correct)
- Only at the interface between elements of the value chain
- Only within each element of the value chain
What is the primary goal of redesigning internal and external processes in the value chain?
What is the primary goal of redesigning internal and external processes in the value chain?
- To reduce the number of external partners
- To reduce the quality of products and services
- To improve the efficiency and effectiveness of the value chain (correct)
- To increase the price of products and services
What is the main difference between an internal value chain and an external value chain?
What is the main difference between an internal value chain and an external value chain?
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What is the primary focus of a pull supply chain?
What is the primary focus of a pull supply chain?
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Study Notes
Value Chain
- There are two types of value chains: internal and external
- Internal value chain: activities performed within the boundaries of an organization
- External value chain: activities performed by partners
Improving Value Chain Efficiency
- Managers can redesign internal and external processes to improve their efficiency and effectiveness
- Benefits for customers are created by:
- Reducing cost
- Adding value
Value Creation
- Value is created within each element of the value chain, such as:
- Procurement
- Sales
- Distribution
- Value is also created at the interface between elements of the value chain, such as:
- Between sales and distribution
Supply Chain Types
- There are two types of supply chains:
- Push supply chain: emphasizes distribution of a product to passive customers
- Pull supply chain: emphasizes delivering value to customers who are actively involved in product and service application
Value Chain Definition
- Value chain: a model that considers how supply chain activities can add value to products and services delivered to customers
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