5 Questions
What is the primary focus of a push supply chain?
Distribution of a product to passive customers
Where can benefits for customers be created in the value chain?
Both within each element and at the interface between elements of the value chain
What is the primary goal of redesigning internal and external processes in the value chain?
To improve the efficiency and effectiveness of the value chain
What is the main difference between an internal value chain and an external value chain?
The location of value chain activities
What is the primary focus of a pull supply chain?
Using the supply chain to deliver value to active customers
Study Notes
Value Chain
- There are two types of value chains: internal and external
- Internal value chain: activities performed within the boundaries of an organization
- External value chain: activities performed by partners
Improving Value Chain Efficiency
- Managers can redesign internal and external processes to improve their efficiency and effectiveness
- Benefits for customers are created by:
- Reducing cost
- Adding value
Value Creation
- Value is created within each element of the value chain, such as:
- Procurement
- Sales
- Distribution
- Value is also created at the interface between elements of the value chain, such as:
- Between sales and distribution
Supply Chain Types
- There are two types of supply chains:
- Push supply chain: emphasizes distribution of a product to passive customers
- Pull supply chain: emphasizes delivering value to customers who are actively involved in product and service application
Value Chain Definition
- Value chain: a model that considers how supply chain activities can add value to products and services delivered to customers
Learn about the internal and external value chain, how managers can improve processes, and how benefits are created for customers. This quiz covers value chain elements and interfaces.
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