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Value Chain Analysis

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Questions and Answers

Which of the following is NOT a primary goal of the value chain?

To enhance the customer's satisfaction
To increase the organization's profitability
To identify the key skills required by the organization
To support the senior managers' strategies and efforts (correct)

What is the main purpose of the value chain?

To identify the key skills required by the organization
To analyze the senior managers' strategies and efforts
To increase the shareholders' return on investment
To determine the value added to the customer or final user (correct)

Which of the following is a benefit of the value chain?

Enhancing the customer's satisfaction and loyalty (correct)
Reducing the organization's operating costs
Increasing the organization's market share
Identifying key skills required by the organization

What is the ultimate focus of the value chain?

The customer or final user's needs (B) Signup and view all the answers

What is the primary objective of the value chain analysis?

To determine the value added to the customer or final user (A) Signup and view all the answers

What is the primary focus of strategic control?

Evaluating the implementation of a strategy (D) Signup and view all the answers

Which stage of the strategy process involves monitoring and correcting the implementation of a strategy?

Strategic control (B) Signup and view all the answers

What is the main difference between strategy implementation and strategic control?

Strategy implementation focuses on putting a strategy into action, while strategic control focuses on evaluating its effectiveness (A) Signup and view all the answers

During which stage of the strategy process are the results produced evaluated?

Strategic control (A) Signup and view all the answers

What is the primary purpose of evaluating the results produced during strategic control?

To determine if the strategy is being implemented as planned (B) Signup and view all the answers