Podcast
Questions and Answers
What is the primary goal of being concise in UX writing?
What is the primary goal of being concise in UX writing?
Which of the following is discouraged in UX writing to enhance clarity?
Which of the following is discouraged in UX writing to enhance clarity?
How should an interactive element in UX writing be presented?
How should an interactive element in UX writing be presented?
Why is 'progressive disclosure' particularly important in mobile UI design?
Why is 'progressive disclosure' particularly important in mobile UI design?
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What does maintaining a consistent tone and style throughout a product accomplish?
What does maintaining a consistent tone and style throughout a product accomplish?
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Using the inverted pyramid technique in UX writing helps to:
Using the inverted pyramid technique in UX writing helps to:
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What principle is followed when determining the language to use for different devices in UX writing?
What principle is followed when determining the language to use for different devices in UX writing?
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When assessing copy in UX writing, which question is NOT relevant?
When assessing copy in UX writing, which question is NOT relevant?
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Study Notes
UX Writing Principles
- UX writing focuses on clear, concise, and user-friendly copy.
- Keep copy concise, using the fewest words needed without losing meaning.
- Avoid jargon and double negatives.
- Use present tense and specific action verbs.
- Prioritize information (inverted pyramid).
- Match the copy to the user's needs and their desired actions.
- Use clear and unambiguous language.
- Follow a consistent tone and style throughout a product.
- Use numbers where possible ("2" instead of "two").
- Make interactive elements clear. (e.g., "Tap to continue").
- Consider the user's context.
- Use progressive disclosure for mobile displays.
- Match words with the specific device. (e.g., "tap" on mobile vs. "click" on a desktop display).
Additional Principles
- Inverted Pyramid technique: Summarize the key information first, followed by supporting details.
- Progressive Disclosure: Provide necessary information upfront as and only when a user needs it.
- Tone and style: Match copy to the brand. (Use visuals where appropriate)
- Clarity: Avoid ambiguity.
- Consistency: Maintain a consistent tone, voice, and terminology.
- Usability: The text should improve the user experience.
- Hierarchy: Use visual cues and formatting to guide user interactions.
Microcopy Canvas
- Documenting user/copy experiments.
- Identify target audience, purpose, and required outcomes for the copy.
- Style and tone notes/guidelines
- User context/situational factors.
- Use appropriate platform/channels for the message.
- Success metric benchmarks
Key UX Questions
- Does the copy reduce user anxiety?
- Does the copy make sense to the user? (A/B test the copy if necessary).
- Does the copy reflect the brand's tone?
- Is the copy manipulative or ethically questionable?
Glossary of Good and Bad UX Writing Examples
- Good: "Use," specific action verbs.
- Bad: "Utilize," "Enable," adverbs (use sparingly), "Blah blah" text, "End user" (rephrase to target audience instead).
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Description
This quiz covers the essential principles of UX writing that emphasize the importance of clarity, conciseness, and user-friendliness. Learn how to create effective copy that meets user needs while following established guidelines. Test your understanding of techniques like the Inverted Pyramid and Progressive Disclosure.
